Snapdeal.com Complaints & Reviews

I had purchased one adidas flipflop feom snapdeal, the second day itself item was broken. That was not original adidas and the took from me 715 rs. I requested for replacement. After 15 days still they didnt take the product from me. Totally frustrated with the customer dealing of snapdeal. They are not even reply to my email. This is a kind of cheating

I have ordered one 360 mop bucket company not delivered and not giving any solution and not give money back i have cal so many time company employees are not solved my problem and always ask me we do we do but nothing do i am so upset i ned my money back and and request to low a strict action can taken against snapdeal please do needful as soon as possible

Dear sir,

I have purchased sports shoes in snapdeal worth of 2188, order id [protected], since i have used for only 2 runs, the heal gripper is came out, & they are scheduled for the pickup & courier guys not picking up because o[censored]sed shoes. I need this shoes to be replaced, kindly help regarding the same. I am sending messages but they are not responding with proper answers

Name murali, [protected]

I have received a cheap watch instead of fossil women watch u guys have closed my return request its worth of 9482 rs what should i do now?? I have no idea about what is going on definitely 9482 is not a small amount so plz plz help me my order id was [protected] And my return id was61723538 plz help me

महोदय
प्रार्थी रामजी तिवारी ने जुलाई 2019 को एक स्मार्ट वाच ऑनलाइन पेमेँट करके मन्गवाई थी पर प्रार्थी के साथ ठगी की गई और खराब स्मार्ट वाच प्रार्थी के पास भेज दी गई जब प्रार्थी ने उसे वापस किया तो आपकी कंपनियों मे कार्यरत कर्मचारी प्रार्थी से वह ऑर्डर और 100 रु ले गये पर प्रार्थी को अभी तक न ही प्रार्थी का ऑर्डर प्राप्त हुआ है और न ही प्रार्थी का पैसा रिफंड किया गया है और न ही कम्पनी का कोई भी कर्मचारी प्रार्थी से सम्पर्क कर रहा है प्रार्थी का विनम्र निवेदन है कि प्रार्थी से जल्दी से सम्पर्क करके प्रार्थी का पैसा वापस कर दे

I ordered rene - maurice instant hair remover recently. But it's not working.. The machine has to rotate once you switch it on.. But it's not happening. When i put battery, it's not rotating at all.
Very bad experience with snapdeal.. Even battery was missed in the product.. I only put the battery.. But still its not working... The machine of that product itself is not rotating.

First time i ordered it.. Never expected. Please provide me the working product i ordered..

Welcome to snapdeal company.
Dear customer,
Your name is selected in the lucky draw.
1st prize - mahindra scorpio s11
There are two option
1- (Home delivery) trp. Charges rs-12, 500
2-you can get its marketing price
(Rs-16, 50, 000) tds tax charges rs-8, 200
Contact:-[protected]
Helpline no:-[protected]

I received call from this no. [protected]

I'm very sorry to say that the products which i received wasn't a real company product.. They are fake products. The kajals are not smudge proof and its of low quality and maybelline lip balm which i received wasn't a real company product... I never expected this kind of service from a online site like this... I regret to inform this complaint of mine.

Hello, i am ria kar, i have purchased a ladies wrist watch on 21st october, 2019 through online delivery at my home address, its baruipur, kolkata 700144 from snapdeal. But the watch quality is not good as per my expectation. So i sent a request to snapdeal to return that watch and they have accepted that request. You can see the attachment their acceptance procedure. But on 24th october, 2019 their delivery boy called me and told me that my home location is not is in his working area, he told me to come their office with that watch. He completely denied to pick that product in my location. Suborder id : [protected], snapdeal. After that i have called snapdel customer care, but didn't received my phone calls. Please take a step against snapdeal, so that i can smoothly return my product and succesfully refund my money (Rs. 398/-)

When i purchased that product they can smoothly delivered that item at my location, but when i want to return that same product from my same location they denied to return it.

Yesterday i got a call from a guy named nitin kumar singh. He said i won the 1st prize, i will either get a car or an amount of 12, 60, 000. I paid him 6, 500 as registration fee and 15, 000 more as noc clearance charge. And when i asked him to give a refund he said it would take 30 days for a refund. I want a refund of my total amount as my details where leaked from snapdeal.

I have ordered products from snapdeal my order id: [protected]. I have experienced similar issues before with ecom express services. First they didn't make any attempt to call me and second no attempt was made at the delivery address. The most irritating part is you applying they are not responding to my queries. Please take action against them. Please do something to refund my cash.

I ordered my watches on 12 oct. And the estimated delivery was 18 to 21 oct but daily they r changing my estemated delivery date today it is showing 28 oct.. When will i receive my package exactly.. On 20 one mail came that my parcel has reach to hyderabad and blue dart. Will bring my parcel will it take 8 days to bring my parcel.. This is so wrong something wrong is going on

Been complaining for a month but no sunabai is happening. My prepaid order was not delivered to us but did not reach the site. I think this site is fake site.
How many times have i been complained, but each time it is said that it will be solved in 48 hours. My order was sent to 25 sep but merre did not come

Oder no -[protected]
Awb no:[protected]

I placed two orders for maybelline colossal and super black + loreal. The price was 280each and i got one order and the company collected payment for both orders but i hv not rcvd my second order as i hv already paid for that too.

Send my order otherwose ill stop purchasing from ur site.

Or refund my money... We re not here to give free money

The delivery boy who delivered me my boots was very rude and harsh. Address was competely mentioned on the product but he wanted to know bldr name when it was mentioned B wing.

He said B wing is there in every sub society name when I clearly said thrice we have only one B wing.

Is this the courier service or the delaivery ppl handled in snapdeal.

Very horrible and pathetic behaviour

I have had a message from snapdeal company, and call me he says that I have won Tata safari 1st prize .I would to know that is that true or fake.he ask me for my BANK details and says prize money transfer to my given account number, but first of all registrations fee Rs. 3500 send to snapdeal company.i want to know the truth

I was ordered fastrack watch from snapdeal. After recieved i was check it is fake product so return it after 2 days the status is pick up cancell. The pick up boy not comming. And also message from snapdeal reschedule pick up. But there are no such option on website and mobile app. After thet i was call customer care but there are also not resolving my problem.

I orderered a hard 2 tb disk seagate back plus hardisk from snap deal sub order id [protected] from my account registered with number [protected], it was delivered to me on 17 oct 19 with return period 7 days upto 24 oct 19. I did not receive the product with hard disk case which was free with it. For which they offered refund of 400 to which i agreed but later on after checking, the hard disk also found to be defective. I again raised a complained for returing the faulty product as return period is not over.. But to my surprise they insist me to visit a service centre... As per their policy if within the return period product is faulty and unused, i am supposed to get the replacement.in this case even if i go to the service centre and they would repair it, why i should get a refurbished product? Once i have paid for the new one... So many times i have complained to their customer care.. To ms chandni, mr chirag (Excutive supervisor), mr. Rajeev (Senior executive). The last one assured me that one of his senior will call me within 2 hours but no one called... Poor response

I choose some electronics items from your site. And thanks to you for shipped the items to my address. But game start from here. I got messages from you and ready to receive the items but my waiting becomes unsuccessful.
And when i also contact with the currier services they also not response me.
I bought /ordered the items need based. So when this happens i feel bad. I think it is also problematic for snapdeal also because of shipment charges.
My mob no [protected]

I recieved a message dear user you got select from snapdeal online shopping tv show your gift is tata safari &market value rs, 12, 80000/- so pay only processing fee of rs, 6600/- www.onlineshoppingluckidraw.in contact us/- helpline:[protected]. Mob:[protected]. And in after noon i got a call from the person rakesh kumar to send me the money is it true or fake please take necessary action these types of fake peoples coz they hv cheated many peoples. He also provide me his id and adhar card..