Snapdeal.com Complaints & Reviews

Dear Prateek Mall,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Team

Dear Prateek Mall

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Regards,
Snapdeal Team

Dear sunilsaharan
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Dear Himesh Mishra

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team

Dear Naveen Madhanu

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Dear hemuboys

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team

Dear [protected]@gmail.com

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Regards,
Snapdeal Team"

Dear Rajan124,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Team

Dear Rajan124

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Regards,
Snapdeal Team

Dear Ramesh Mate,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Team

Dear Ramesh Mate

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Regards,
Snapdeal Team

Dear sagarsachdevak

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team

After informing the Company you can file a complaint to Local Police station also about the cheating. If nothing happens then doors of consumer court are open for you and the mischievous people will surely be punished.

Dear Adv Yogesh Sikri

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Still no update from SnapDeal on this. First they decided very conveniently to cancel my order. Then they take their own sweet time to process the cancellation (~4 days) without any customer notification about the status. Now my refund for the above stated amount is still stuck with them. Absolutely pathetic service.

On 14-Dec-2015 i ordered a Casio edifice Ef 550-d from snapdeal. But they send me an another model( Order ID:[protected], seller name : sajim online). The product is used and fake. So I returned the product to snapdeal for replacement. After the replacement request, I called customer care and send email to the customer care many times. And I told to the customer care "please don't send me the fake product again and verify the product before sending me (Complaint Reference number :[protected].

Today (23-Dec-2015) I got the New product from snapdeal (seller name : Gupta enterprises Jaipur, Sub order Id : [protected]) . This time also snapdeal cheated me. snapdeal send me a fake product. I have been cheated by snapdeal for 2 times. I check the watch and confirm that it's 100% fake (1.No hologram in back cover, 2.Building quality is low, 3. Fading of Casio letter inside watch dial, 4. No proper warranty card issued. (Find the attachments)).I paid 9500rs for this watch. I want to know why you people send me fake product again and again. If I want a fake Casio edifice watch, I can buy it from any other cheap sites at very cheap price (less than 3000rs). I thought snapdeal is a genuine site. That's why I purchased from snapdeal. I am losing my trust in snapdeal.

This is my final attempt to replace the product. Today I talked to the snapdeal customer care (ref no :[protected] in that conversation, he promised me the verification call in 48 hours and replacement in 72 hours. He also promised me delivering the100% original product by snapdeal.

I already send this complaint to [protected]@snapdeal.com and [protected]@snapdeal.com. now I waiting to see how snapdeal resolve my problem.

Dear satvikpande,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Team

My order id is [protected].i paid through online then i retruned the item.they took the product n updated me that it was refunded.but i didnot get any amount.they said that it will take 4 bussiness days to reflect the amount in my account.but still now i didnot get my money back.no customer care support from snapdeal.i frequently bought many things from snapdeal.but this time it was a worst expierence to me.not expected from snapdeal.

On 22/11/2016 i ordered Letv le 2 in snapdeal through my debit card . I got it on 28/11/2016. When i opened the pack i got Letv box but inside i got lenevo phone used. I got stunned and i tried to contact snapdeal customer care but direct contact is not available or no live chat is there. Please take and refund my money back otherwise i will take any strict action .

Kash mai 0 star de pati meri order I'd h [protected] zofey Bollywood designer sarees Multicolor Georgette saree. Main is saree KO return kr di mere no pr msg aya after 13-17days amount refund ho jayega lekin abhi tk koi amount refund nai hua h. Aur koi customer care no v nai h jaha direct baat kr sake.please mere paise return kr de. Otherwise koi na koi action Lena padega

Snapdeal customer care agent said that no replacement of non physical damaged electronic products.

They said only damaged products was replaced.

Dear vikas kumar Maurya,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Team

Snapdeal is totally fraud

Dear Pradeep Yadav Nnl,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Team

No appropriate action has been taken by Snapdeal since last one yr, resulting same thing has happened once again. I want replacement only.

Poor response by snapdeal. I am still unsatisfied.

Dear Pradeep Yadav Nnl

We have escalated your concern to our team and are working on it. Resolution would be provided at the earliest, request you to cooperate in the meantime.

Regards,
Snapdeal Online Team

There is a need to improve your services. Totally fraud with customers.

Dear shafeeq ahmad

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Dear antika.89

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Dear yogeshchavans,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Team

How many years Snapdeal want to work on my issue? I had already called more than 15 times (Cost Rs 245) & mailed (Cost Rs 210- Cyber cafe & Photographer).

It is shame on Snapdeal team, as your customer executive also using very bad words. I am doing only this mail & followup with Snapdeal since 20th Dec. My working hours hampered.

I am suggesting everyone not to deal with Snapdeal as Bad services & Bad words receiving from you.

Flipkart & Amazon experience was 100% better than Snapdeal.

Yogesh Chavan
Order id [protected]
Complaint No 15935933

Dear yogeshchavans

We have escalated your concern to our team and are working on it. Resolution would be provided at the earliest, request you to cooperate in the meantime.

Regards,
Snapdeal Online Team

Hi yogeshchavans,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal

Dear fraud_tata

We have escalated your concern to our team and are working on it. Resolution would be provided at the earliest, request you to cooperate in the meantime.

Regards,
Snapdeal Online Team

Dear akhilrr,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Team

Hi akhilrr,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal

Dear ranjuudupa

We have escalated your concern to our team and are working on it. Resolution would be provided at the earliest, request you to cooperate in the meantime.

Regards,
Snapdeal Online Team