Snapdeal.com Complaints & Reviews

I Baught a mobile samsung galaxy core 2 from sanpdeal by YES bank debit card. That time sceem was refund 10% cash back in my account but till now i have not refund my cash back in my account Order ID [protected] Product : Mobile Samsung galaxy core 2 Name : Devendra Kumar Add.: Vlcc Personal care ltd. sidicul haridwar Mob. No. [protected]

Order number [protected]. I didn't get my refund. I ordered a smartphone. Wrong product they delivered. I called many a times but everyone Denys. Nobody gives me a proper solution and they do deny about refund. I want my refund back. Give me my money back. They do not reply back. They do not call. Snapdeal is a fraud company . I ordered Asus zenfone 2 laser ze500kl 4gb 16gb. They delivered a normal featured mobile phone. Now they are avoiding me and denying to give me money back. I will make sure that mostly people wouldn't buy from Snapdeal by posting about my experience on Internet on several sites. My name - Udit Pandey Mobile number - [protected].

Sir I placed order of iBall Slide i701 16 GB Wifi Tablet on SNAPDEAL on 31.Oct.2015 and and received the product on 1. Nov.2015 but due to wrong product it was returned and picked up on 2nd Nov.2015.by SNAPDEAL .Today is 28 Dec.2015 but till now my amount Rs 4040/- is not refunded to me. I have sent three times bank details of account to them. Every time they said that they have initiated the refund .but till now I did not receive my amount .I have attached full details of the product with order id, it is my humble request please help me to get my refund of Tablet. NAME OF PRODUCT : iBall Slide i701 18 GB Wifi Order ID: [protected] (1 Item) Placed on 31 Oct, 2015 return / replace Ticket Id On 2nd November :[protected] Thanks Mrs.Chand Sandhu

Our company parnika scrap traders registered as a seller on snapdeal...First company not make the payment of broken item which was send to snapdeal customer but snapdeal detect payment as a return penalty for this item..after this snapdeal again detect payment for same item but this time detect full payment as a penalty...we have send many mails on customer care of snapdeal but not a single response till yet and we have already make the calls on care but they are also unable to provide the solution...we send first mail on 4 dec 2015 as a complaint but no reply till date...So kindly registered our complaint against snapdeal for payment refund issue & harassment of customer. Our company seller code on snapdeal ---- sf5591

I just got the phone which i order from snapdeal there specification says that this phone has 8 gb internal memory but ther is only 4.61 gb internal memory

Order ID - [protected] Reference No[protected] I had initiated the return process for the above order on November 19th. First of all i wasn't given a return pickup due to some problem with system and courier which showed my product status as not delivered as told by your team. Then, i was told to send the courier by myself and was assured that once on sharing the receipt and delivery of product i will get my amount back. I did the same on 1st December. On 9th December i got a mail that "we have initiated your refund and it will be credited to you in 4 working days", unfortunately after that there was no refund and nor any contact from snapdeal end. Then on 21st December i called for the status whereby they told that refund has been processed and i was asked to share my bank statement to prove that i did not get the refund yet, which i did immediately. Now today on 28th December i get a call that please share the proof that you received the product as the system shows undelivered. Eventually system problem was the starting point after which i was compelled to send product myself. 1) If i have sent the product and packed invoice with it, shared courier receipt - isn't it a proof that i had received the product? 2) If that was the case why i was told that refund is already given and give bank statement to prove that it is not?

I ordered one blender(Order Id - [protected])and refund of the same was initiated on 15th December but still I didn't received any refund and every time their customer support team told me that money has been refunded successfully.Now what to do I can't understand.I will never buy anything from snapdeal.Cheap and third class service.

I placed an order for Puma Contest Lite Black Sneaker via order id [protected] on 16 December 2015 to which i received a wrong product(Puma Wirko Ii VsNavyShoe) on 18 December 2015 to which i again asked for a replacement and as expected another wrong item was delivered to me 0n 22 december, i got a call and they assured to deliver the right product as ordered.So i requested for the replacement again and as expected on 26 December 2015 i again received a wrong product.

I ordered a Redmi 2 Prime 16 GB (Colour: Dark Grey) mobile worth Rs 6999/- from snapdeal.com (mobile app) today[protected] around 5:35 pm. using State Bank of Travencore debit card (VISA). After transaction was completed money was deducted from my account but order was not placed, and item was still in my snapdeal shopping cart. no order information available on snapdeal either. I have purchased numerous items online but this kind of experience is a first. please confirm the order or refund my money, whichever is possible at the earliest. ordered item: Redmi 2 Prime 16 GB bank name: state bank of travencore account no: [protected] snapdeal username: [protected]@gmail.com email: [protected]@gmail.com

Sir me sumit patel Bhopal se hu mene snapdeal se zel ultraphone 111 mobile order 8/09/2015 date ko kiya tha battery problem ki bajah se mene ise return kr diya lekin iska refund muje nhi mila pls sir help me

I purchased a health care product ''tummy trimmer'' from snap deal .after using it for three months, the product is broken.i request them to send a new product as the warranty is 6 months.but they denied .so i request you to take necessary action against the company and forced them to send me a new product. name- p.chinglem singha pachim nandapur, p/o-nandapur chariali dist-nagaon, Assam my contact no. [protected] e mail: [protected]@yahoo.in

Sir, Maine 10 mhine pehle Samsung Memory card khirda tha, jiski warrenty 3 years di gyi thi .lakin ab vo jaldi hi kharab ho gya hai to mein use change krana chahta hun ..es case mein mujhe kya or kaise krna hoga ..please suggest me Sir/Medam. Thank You

Hi management, I was doing 1st time deal with snapdeal and my 1st experience was very bad with you. I ordered Samsung Z3 mobile order id [protected]. I got defective mobile phone and when I raise complaint against faulty phone and I was simply want my money back but your people are keep saying, This is not our company term/Policy. This was really pathetic .I mean once you sale you forget your customer. Kindly consider my complain either exchange the faulty mobile or refund my money. snapdeal's disappointed customer Vikram Jaiswal

Dear Sir, I have purchased a laptop through on-line from snapdeal the details are as under: Invoice number: [protected] Invoice date: 17.10.2015 MAKE: Acer Gateway NE-572 Laptop (5th Gen Intel Core i3-4GB RAM 1 TB HDD 39.62 cm (15.6) Ubuntu SELLER: DIGILIFE DISTRIBUTION AND MARKETING SERVICES LIMITED ITEM CODE: GC476707 ORDER NO: [protected] SUBORDER NO: [protected] SERIAL NO:[protected] I have received a mobile call from snapdeal, about 15-20 days back, they told me that, due to mistake the above laptop delivered to me is 3rd GEN instead of 5th GEN so the company will refund Rs.1500- to me in my freecharge wallet of snapdeal but we have not received any amount of compensation till that. Therefore, I would like to request you, to please do the needful in my above case, and refund the said amount to my wallet as early as possible. Thanks and regard. SANDEEP SHUKLA [protected]

Order ID - [protected] | Ticket ID[protected] | Return Request Placed On - 10th Dec 2015 I placed a return request for Apple iPod 6th Generation as the product I received was damaged (Screen touch not responding properly and few scratches on back panel). I placed a return request on website and I immediately got a call from customer care asking about the damage after the conversation they accepted the return request and informed me that the product will be picked by next day. But no one contacted me for 4-5 day. Then I called customer care and asked them to look in to the matter and they assured me that the product will be picked within 2-3 days and my money is covered under Trustpay Policy and this time also no one came to pick the product. So, I posted my complaint on twitter. I got a call next day morning from an executive (Rahul Gupta - Social Media Department), he said that the product will not be returned due to some internal issues. I told him that why should I keep a damaged product due to there internal issue, He said "you have to keep the product now”. The amount which is they owe me now is not small which I can just leave and let them enjoy. It is Rs 22, 700. This is complete cheating from snapdeal. They are looting people in the name of advertising and Trustpay policy. Why should I keep a damaged product with me? This is ridiculous!

I am abinaya my orders indiweaves beigus pure georgette unstitched dress material & preeti orange art silk saree are cancelled by yours team please refund my amount immediatly yours team sending messages for me within 7days yours amount refund in your account but still day you could not refund my amount.

I purchased two item online from snapdeal and there was a offer of 10% cashback but i didn't get it till now... Hi PRATEEK MALL, One or more item(s) in your order no. :[protected] have been delivered. DELIVERY ADDRESS PRATEEK MALL I-5 CHOUHAN DREAM HOME SMRITI NAGAR BHILAI, NEAR APPOLO BSR HOSPITAL Bhilai - 490020 [protected] Invoice(s) for this order are attached with this email for any future reference. PRODUCT(S) DELIVERED S. No. Item Name 1. Samsung Galaxy Tab3 Neo 8GB 3G Calling Tablet Ebony Black Delivery Type: Standard Delivery Charges: (0) Sub Order No. Quantity Price [protected] 1 10980 Total Amount : 10980 Total Offer Discount : 1040 Hi PRATEEK MALL, One or more item(s) in your order no. :[protected] have been delivered. DELIVERY ADDRESS PRATEEK MALL I-5 CHOUHAN DREAM HOME SMRITI NAGAR BHILAI, NEAR APPOLO BSR HOSPITAL Bhilai - 490020 [protected] Invoice(s) for this order are attached with this email for any future reference. PRODUCT(S) DELIVERED S. No. Item Name 1. Haier 22B600 55 cm (22) Full HD LED Television Delivery Type: Standard Delivery Charges: (0) Sub Order No. Quantity Price [protected] 1 10199

I have purhased iphone 5s space grey from snapdeal.Com in the month of june 2015. I have registered a complaint about faulty product. They have picked back the order from me in the month of december 2015. Now they are not giving me any information about refund or replacement or my product.

Hello, I have a really bad experience with Snapdeal recently, I Bought Buy 1 Mesh Back Office Chair Get 1 Free on 15 Dec 2015 order number [protected] for 5000 Rs. The reason for me buying the product was since I had a back problem I needed a comfortable chair. The chair was not at all comfortable and hands were too low for me(on in case anyone) to put. I was completely dissatisfied with the chair and wanted to return for a better chair. However Snapdeal utterly refused to do so they said our policy says we cannot return furniture items. The website does not say anything close to that when buying the product. This is a cheating as no where in the website it says they don't return furniture. Please go an check yourself. So now I have no option but to look for legal help to get my money back. Regards Himesh Mishra

Hi Team, My Name is Naveen Madhanu. I have ordered 6 pairs of socks in Snapdeal and I have got coupons worth 500 rs from snapdeal in the month of November. There was issue with the coupons, I can't able do my recharges with these coupons. I have complained about this to Snapdeal many times. They told they will be crediting 200rs to my account.I have called them 8 times, I did not get money from their side. When ever they call they will be telling same story "your money will be credited within 24 hours". Please help on this.