Snapdeal.com Complaints & Reviews

I had placed order with you vide Order ID: [protected] Placed on 25 Dec, 2015.which you had confirmed via a mail and sms. Now you snapdil saying This order is closed New order is being placed without any reason without my consent my was closed . whereas from the seller...but still the product available on site...with change the price. whereas still to date snapdil display below notes.

10:53 AM, 26 Dec, 2015
Item is ready and waiting for courier pickup
03:48 PM, 25 Dec, 2015
Your order is being readied for dispatch
03:02 PM, 25 Dec, 2015
Order needs to be verified. Please check email and SMS
03:02 PM, 25 Dec, 2015
Order processing has been initiated
from
jhuma deogharia

I have placed a prepaid order for mobile phone with snap-deal, as i didn't received order on promised date i have reached out to customer care and complained about the same. On that call also executive told me that product is about to be shipped and will get it in another one day. But later one week they had cancelled the order themselves without intimation, credited amount to their wallet and when i reached out they confirmed that was the process n they couldn't do anything for that. That was rude behavior and never expected from leading brands. When they are working with technology and something goes wrong they couldn't simply say that was a technical glitch to handle the situation. I want don't want money back but need my product to be delivered . Order ID : [protected]

I have purchased a f&d 2.1 speaker from snap deal 11 Dec, 2015 and it got delivered on 18 Dec, 2015-The product was damaged condition so i have placed the request on 20th of dec for replacement but they sent the pick up team on 22nd and 01:04 PM, 25 Dec, 2015 new order taken. Today it is 31st the replacement item hasn't arrived to me when i checked with the fedex team they are claiming the product is at bangalore and will take 6 more days to deliver me. It will take maximum 8 hours from bangalore to my city even if i travel in government bus.I don't understand why they are cheating the customers like this. Already snapdeal delivered a damaged product and again they are irritating by this kind of service. [protected]@gmail.com, [protected]

Sir/madam i want to replace my order because i got 28 Gb pan drive. and i am ordered for 32 gb pan driven pleas replace it fast. other wise i go to the consumer court.

The package which I had received had a defective AC air pump . So I asked for a replacement to snapdeal . They offered me Rs. 500 instead to buy a new Air pump. Due to the lack of air pump I was not able to inflate the sofa . Yesterday I brought the air pump and I saw that the sofa was different from the one which i have ordered. Not only that I did not received the duffle bag too as mentioned in the specification. I asked for a query and I got a call from consumer executive today . He was very rude and did not gave his ears to what I was saying . Its not our fault that Snapdeal had sent us a different product. All I wanted was a replacement of that product .

I bought lava pixel v1 white mobile from Snapdeal.In that time that had a offer of 15% cashback if I use my SBI debit card.So I bought that one but I can't get my cashback. Please help me as soon as possible.

My redmi 2 8gb version has been broken and is not working so i given to the service centre inj thanjaavoor for service, but they r asking imei number, each and every mobile number has imei number at the back of mobile when we open the battery, but they saying that this imei number does not matching with the original imei number of snapdeal which is from the snapdeal, so for fast service they need imei number so i am confused with this problem and please immediatedly i kindly request snapdeal to send my imei number to my id and my order id :[protected], so i request u to send my imei number to my id [protected]@gmail.com

i have requested to pick up my order on 19th last week they did not came to my home since then.my order details are [protected] and ticket id is 15864367 please do the arrangement to return that product

I had ordered Rico Sordi watches in Snapdeal and received a defective piece. So I asked them for a replacement. GoJavas courier collected and they informed Snapdeal that customer refused to give the item to them. To date I have not received refund of my amount nor the product. They are only calling several times assuring but no payment till date.

Hello, Iam yuvaraj, i have placed order jbl over ear bluetooth head phone on 28/11/2015 order id -[protected], i have recevied the product on 11/12/2015 the problem is i have recevied empty box with one big stone rolled by snapdeal label, within 5 mins i cal the customercare make the complain more 20 days product box never take pick up

Dear sir Re f ID [protected], reference number 06844108, 06844113 & 06882311 I already paid my amount for hero on 4-8-2015 and got the message from your staff which are given below to verify and the delay of deliver i got the bike from R K Motors, Tindivanam, villpuram dist, Tamilnadu and i need you as to deliver my bike today or else cancel my order and send back my money through bank transcation to my HDFC Bank Account of Rs.3000/- i need reply from your staff within one hour or Ple you contact to immediate to R.K.Motors (Hero Dealer ) Tindivanam, Villupuram District, Tamilnadu, Regards V.Kannabiran, Advocate. Cell : [protected]

Sir, my Order ID: [protected] and Ticket Id: 16343394. wrong and cheap product is deliver from snapdeal side and know snapdeal didnot taking any action in this, i have order for a casabelle brand lather jacket and snapdeal send me the worst and low grade wind cheater. now when i complainig regarding for replacement snapdeal say me that this order is not avilable. but in snapdeal website this lather jacket is available. i am providing the SUPC: SDL[protected]. chek it this order is available. plz say snapdeal to deliver me this jacket beacouse i have purches this order in a very low price if this order is not available plz say to snapdeal to deliver me this order SUPC: SDL[protected]. beacouse i have order for lather jacket and snapdeal cheated to me by delivering me the low grade worst product(wind cheater). snapdeal making fool to customer.plz say snapdeal to send me the lather jacket. I WANT ONLY AND ONLY LATHER JACKET OF CASABELLA BRAND LATHER JACKET NOT WANT MY MONEY BEACOUSE I HAVE ORDER THIS PRODUCT IN VERY LOW PRICE. ITS SNAPDEAL PROBLEM FROM WHERE HE HAVE TO DELIVER ME THIS PRODUCT. BEACOUSE I HAVE PAID THROUGH NET BANKING AT TIME OF PLACING THE ORDER. plz say snapdeal to send me the lather jacket. plz sir do any things

Snapdeal is cheater and sell the forged products. I think, it manufactures its own products under the brand names and sell on its website, which is illegal. Recently I have purchased one of the Geysers of the brand company with 5 star rating from snapdeal and they have delivered 3 star product. Initially, I have requested for replacement under the impression that they might have sent me the wrong product, but second time also they have delivered the 3 star product. Which means either they are misleading the customers by putting wrong information or they are deliberately harassing customers by sending wrong products. Just for the clarity, I have called the customer care of the geyser brand and they have confirmed that they don't have any 3 star product and further they have confirmed that we do not give warranty for the products purchased from Sanpdeal. To my surprise, I asked the reasons and they informed, you can purchase the products from any other online service provider or vendor whose responsibility, we will take and you will get our warranty. It clarifies that there is something wrong with the snapdeal products, because of which brand is not ready to give the warranty for the product. Further, the snapdeal customer care sleeps over your compaints and does not respond to your complaints. I am following with the snapdeal since last 15 days, but got no firm response. I am shocked because of this behavior and therefore will be filing case in the consumer court. Such company's should be banned as its affecting to the society and snapdeal is making money out of our hard money.

Order ID: [protected] (1 Item), product name-Prestige JMG Champ Juicer Mixer Grinder, date on order-17 dec 2015, delivery date-28 dec 2015, product price-rs 2750, the product is detective means the thread of motor spindle and jar is not in the adjacent layer, i want my refund as soon as possible and also i am not able to shelf courier return so kindly arrange the reverse pickup by snapdeal. i am very disappointed with the service of snapdeal.

Custmor, GOOD MORNING . I am Mahesh Kumar, My Contact No - [protected] . My Return Refund Request Pending and No any Process. Custmer care No Any Response ... I Want To Process Detail For Order ID : [protected] OR Sub Order ID : [protected] OR Case ID : 15080142, INTEL Core I7-4790k 4.40 Ghz 8m Cache Processor . ( ORDER DATE - 29 NOV 2015 ) Because, I Recieved Damage Product . So, I Return Product . Product have been Pickup​​​​​​ Successfully. (DATE - 10 DEC 2015 ) My Return / Replace request has been approved . (DATE 17 DEC 2015 ), I received mail, ( Thank you for your query regarding a refund for INTEL Core I7-4790k 4.40 Ghz 8m Cache Processor. We are pleased to confirm that a refund was initiated on 19.12.2015 will reflect in your bank account within 4 working days. In case you do not receive the credit in your account within 4 working days, please share your bank/credit card statement for the period between your date of purchase till current date in a PDF format. Thank you for your patience and cooperation. ) I have been shared bank account statement . ( DATE - 28 DEC 2015) Next day, I called snapdeal custmor care, they said your case closed. so, I can not refund your money. SO, PLEASE HELP ME .

I purchased {meizu m2} mobile phone from snap deal on 26 december 2015. But when i received the product on 27 dec.The product quality was not good . So i made a refund request on snap deal . Then they called me on my phone.And they said that they can not refund it bcz it is against their return policy . I called the customer care again-again same the snap deal cust. Care representative called me and said that it is against their return policy . My father is very angry concerning this topic. So, snap deal should refund our money. Contact. = [protected] email = yash9999.[protected]@gmail.Com order id = [protected] item code = gc746474 ticket id: 16440451

I ordered One clothing accessory from snapdeal on 26.10.2015 and returned it the next day but still waiting for my refund everyday i call their customer care even i had 3-4 chats with their supervisor Pawan and i dnt remember their name and once i also spoke with their IT departmnt they all said that they will revert to me in 2 days but nobody replies i am very sad and angry at snapdeal. Everytime they just say we are doiung it but its been 55 days and i still havent got anything. my order id is [protected] and product name is SAI SARA VOL pink stiched material. Their customer crae no. is [protected] please help me out here i am totally frustated from snapdeal.

Dear sir, I have purchased micromax yu yunique mobile phone from snapdeal.com seller name : Vikalp ventures-BIJ New Delhi 110061. The mobile phone that I have got is not detecting the sim cards when inserted in sim card slots. I have gone to M/s Shri Ganpati computers micromax service center 444601 in amravati maharashtra they are refusing to give service bill on mobile phones purchased online. I want refund of rupees 5999 from snapdeal.com. attaching the jpeg image of Retail Invoice.

REVERSE PICKUP RECEIVED Sir, i have ordered one UNITED COLORS OF BENETTON BLUE REGULAR FIT SHIRT from snap deal vide order no [protected] on 14 Oct 2015. I had returned the item to the company due to not a regular size. the courier receipt and invoice were sent to them on mail. Again the company asked me to send bank statement to confirm paymet ( what the use f of it I do not know) However company not repeat not refund the cost of the returned shirt of Rs 1000/ & courier charge of Rs 260/- yet. Their site shown that reverse pick up received.

I have bought this product from snapdeal on 14th of dec2015. Now after their 7days return policy i found the product is faulty. The customer care told me to contact the Sony for warranty. when i contacted them they said the seller from whom i bought this product is not authorized. well I didnt know that Snapdeal will sell an unauthorized product. I am very diappointed with the fear of loosing 11000 Rs.