Snapdeal.com Complaints & Reviews

I had ordered titan raga nk9710ym01 womens watch sku code : titan 9710 ym01order no [protected] sub order no [protected] hsn 9101 in sale for a discounted price of rs.449 including taxes.
I would like to let u know that i have received a duplicate product which can be clearly seen from the make of the watch and image of reputed company like titan is being tarnished by selling such duplicate products.
Returning the product is easier option for me but this will not stop the sale of such duplicate products and fooling innocent and loyal customers of the brand.
Request you to take strict action against such retailers as customers like me have to face unneccesary hassles in chasing them for such duplicate products. I also want my watch to be replaced with genuine titan product
Retailer address mentioned in the attached invoice

Hello, I have return my order few days back and some how the pick up was un successfull. And the final status was on my order is re schedule the pick up once again but I didn't see any such option in snapdeal site. Could you please treat this as a priority and help me on re scheduling. Order id:[protected].
Thank you...

I feel cheated by snapdeal

Here's what happened, i had purchased a fossil watch and very next day i placed a return request because of dial size issue.

I got a message followed by call for pickup of return item by guy named zamir khan. The message from snapdeal had name of this guy and his mobile number.

He picked an item and after 10 min i got a message saying 'as informed by courier you want to keep a watch' and the mobile number mentioned was incorrect.

Snaldeal is not responding after this incident.

Kindly assist

Hi.
I recived a call claiming its from snapdeal company. They were these two person sayinf that they are nitil and dayashankar mishra asking for my ac no and ifsc code acknowledging that i have won lucky the lucky draw n as such to claim my prize they asked for deposition of 6000 as such which i gave. Please punish these guilty fake person at the earliest.

Hi,
I would like to state that i haven't ordered this product and automatically the amount of rs. 2700/- got deducted from my linked wallet.
All the bookmyshow vouchers i received as per this order were already used.
Please refund my money of rs. 2700/- as soon as possible.
Also request you to initiate the fraud case at your end to understand the root cause.

Regards,
Nitin

I am online ordered throw snapdeal of jbl bluetooth speaker flip 2 order suborder id: [protected] and may be delivery on 18-19th oct 2019.
But last date of 19th oct. 2019 i dont have revived the ordered. After the pass the date the confirming the 21th 2019 but same date i dont have recived the order. Now date is showing today 22nd oct. 2019 but still the delivery status was same as on dated of 9th oct. 2019.
During the delay reason no customer support by the snapdeal site.
They not justifying the order delay reason.
I think i am trapped by the online sender need to rectify the issue and i get the order.

I order an item from snapdeal, and the package already reach my home city.
But the courier never deliver it, nor contact me or try to communicate with me in any way. And i raise a query throught snapdeal help option, and recieve that i will get the package soon, and the delay was some undisclosed matter within the courier service (Xspressbees, aizawl)
And last night i receive a message that my order was cancel due to customer refusal, which is false. As the courier never contact me in any form, there is no way i can even refuse the package. I want to know why i was wrongly accuse of this lie, and hope this matter can be clarify from your end.

Sir, I had been ordered for 2 mens black color wallet of woodland on 04/10/2019 and i received this parcel on 12/10/2019 where I paid for both the wallet. After opened that parcel i am shocked i found only one wallet in that which I black color. i had been intimated about this issue to the delivered person immediately but he said that he is not responsible for these kind of issues. So I raised several complaints regarding this issue to [protected]@snapdeal.com but I did not get proper response. By 14/10/2019 i returned this product and they refunded only half of the amount which I paid. Again i tried to contact them i didn't received proper response so far. I just decided to move forward with legal steps. Hereby i wish you to refund my remaining amount within a day or else i will move to any extend to get back my money through legal steps. I just decided to file the case against your snap deal . Contact me as soon as possible.

This Nitin Kumar Singh who is apparently an employee of Snapdeal contacted us saying that we have won a lucky draw on the pretence of SNAPDEAL' s anniversary. He said that we have won ₹12, 00, 000 or a car whatever we want to choose.
He then sent us his Snapdeal ID to show that he was a real employee of Snapdeal.
Then he asked us to give our bank details and then asked us to transfer some money so that he can send us the winning amount.
A simple Google search showed me that this person has been doing this to a lot of people. Snapdeal should look into this as a lot of people have been complaining against this person.

Today i received call from senior executive of snapdeal company. He told that i won safari car of 12.5 lakh you can get by car or cash by paying 6500 for taking cash and for car you can pay 12500. I have paid 6500 for that.. I didn't get money. He told you have to pay 25000 for further process. I think it's fraud so plz refund my money right now

I have paid rs 458 on refund also money but i got a notification by Snapdeal on (8oct )that we would like to inform you that refund of security deposit for your jio number [protected] has been processed. Within 30 working days, refund amount will be processed in your bank account.
But till now i didn’t get any refund

I ordered one sukkhi alloy rose gold collar traditional necklaces set orderid no.[protected] is on 29.09.19. Still now 17.09.19 not yet received. Pl. Help me to deliver this tommorow itself. Already 20 days left, i dont get any items. Plzz track my item. Iam already one time inform u, and raise complaint also, the reference number is 61393269.
Kindly take action.. Needfull
My cont:- [protected]
[protected]@gmail.com

The item which was to be picked up was not picked up on time.
It's showing unsuccessful pickup.
When i contact to the courier he asked me to reshedule the pickup.
But there is no such option that i can reshedule the pickup.
Please get it resheduled so that i get the refund.
My order is: [protected]
..
Please help me in getting the problem solved as soon as possible.
Please take some action immediately.

This is the third time i'm submitting this refund issue complaint. Snapdeal is cheating me again and again. They ask me for 2 days and they didn't refund my money yet.
Why snapdeal.com cheating their customers and wasting customer's time and money. This is the last warning for the snapdeal otherwise they have to face the consequences in the court and i'm going to complaint to the court itself and if i do you have to pay compensation and it will decrease your reputation.
I want my money on or before 21st september 2019 otherwise i will go whatever extend i want. Cheating the consumer again and again is a crime and u have to answer infornt of the court.

The item is scheduled before but does not get scheduled.
So they are asking to reshedule it but there is no such option..
Please help me and get the item reshedules.
And it's very important so take this action immediately as soon as possible.
So please reshedule the pickup.
And i think it is one of the worst experience i have.

Mane 23/9/19 no sofa cum bed 9999 purchesh kiya hai aur online shop m delivery date 9/10/19 s 11/10/19 k bola .es beech m mane customer care ko cancel krne ki request ki but n hi undone cancel diya n hi delivered kiya n hi refund ...koi updates nhi h..
Snap customer n cancel krne s anna kr diya aur reply kiya ki aage delivered ho fir cancel hoga...refund k nhi batya...n hi products ghar pahucha.ab company bat nhi or rhi...plz help and punish..

Snapdeal Se Maine start Chakla belan simtest and Facebook se online mungya mangwaya tha aur uska message mere pass Nahin Aaya Na order delivery ke time na ki mere pass aane ke bad bhi mere pass koi message Aaj Nahin Aaya Mujhe yah order return karna hai dhanyvad...

I had ordered das mahavidya brass yantras. They have sent different plastic foils. I am unable to upload bank details in their website because of some error or trick by the company to avoid return and refund process. None of the phone numbers given are existing. Meanwhile given time for return-refund will be lost. I have sent emails to the company and the replies are helpless. Hope consumer complaints will solve the issue.

A vans old skool sneakers was ordered ([protected]) and delivered on 19th-20th september 2019 (Not sure of the date). Due to bad fit a return was requested. Item was picked by a dehlivery.com person on 21.09.2019.in spite of repeated reminers on mail my refund is yet to be proceesed. The item was cod and paid at the time of delivery. Total amount charged was rs 1398/-

As vendor your mail to me that you delivered my item.But you not give me the delivery of my Titan Analog Watch. How this can be possible. I warned you and your sister companies if you were dealing with your coustmer in this way you will be shut your firm end of the year.
I request you to give my item delivery within 24 hours it is good for u and ur team.

Dear Customer, thanks for placing your order with Snapdeal. Here is your order number [protected]. It will be dispatched soon. Keep track of your order at www.snpdl.in/k1q6aiw49.

I don't get my item delivery and it showing that item delivered. The worst side for e shopping never purchase any item on this side.