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Snapdeal.com Complaints & Reviews

3.6
Updated: Nov 24, 2025
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Snapdeal.com reviews & complaints page 58

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A
Ajeshaju3
from Mumbai, Maharashtra
Oct 17, 2019
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Address: Kalpakasheeri Puthenveedu, VRA 62, Vivekanandanagar, 695018

I ordered a watch from snapdeal and I got a fake wrong product and I asked for return and refund. They take product from me and I didn't get my money back. This is the second time I was cheated by snapdeal. I want my money back. I contact customer care so many times and they said to me it will refunded within 2 days. But I waited for more than 7 days now. I want to complain in customer court for cheating me.
Snapdeal.com customer support has been notified about the posted complaint.
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    B
    banka bankaram
    from Basi, Punjab
    Oct 17, 2019
    Resolved
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    Resolved

    My order was to be picked up but the pickup was unsuccessful for no reason, the courier boy had not called me. And i’m not able to reschedule my pick up, i’m trying this from last four days but they are not responding because they don’t want to back the order, i want compensation for this kind of harassment. Even they don’t share their contact numbers so that we can call them, please look into it
    Nov 24, 2019
    Complaint marked as Resolved 
    Snapdeal.com customer support has been notified about the posted complaint.
    Verified Support
    Oct 18, 2019
    Snapdeal.com Customer Care's response
    Dear Customer,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

    Regards,
    Team Snapdeal
    Oct 19, 2019
    Updated by banka bankaram
    They messaged me that your pick up has been re- scheduled, today at 11:00 am they message me that keep your item ready it will be picked up today but they Provide a false contact number of pick up person, when I dials the number, the response was number is incorrect and neither I got any call for pick up . Straight way they are fooling us . Moreover they want to cancel my return process in a bad manner . If they don’t do this return I will go to consumer court . This is the msg I got
    “Pickup Today: Hi Banka Ram, your Nike Men's Solid Sho... will be picked up today by PAWAN KUMAR: [protected] . Please keep it ready with all original packaging and tags. Track your return request on the Snapdeal app - snpdl.in/k1uoejx55”
    Oct 20, 2019
    Updated by banka bankaram
    Yesterday around at 04:00 pm pick up person came and denied to pick up, saying i will not take your track pant . It’s showing short .
    First of all you delivered wrong item, track pant instead of short .
    Snapdeal.com please short it out
    Verified Support
    Oct 21, 2019
    Snapdeal.com Customer Care's response
    Dear Customer,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

    Regards,
    Team Snapdeal
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      R
      rajrajen09
      from Chennai, Tamil Nadu
      Oct 17, 2019
      Resolved
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      Resolved

      Address: plot 85, Chamundi Nagar, Kurupatti, 635110

      I have ordered titan wrist watch in snapdeal and its top glass came out in a week. When i checked the product number with titan and they are confirmed that this is duplicate product.

      .   replace all
      Jan 5, 2020
      Complaint marked as Resolved 
      Snapdeal.com customer support has been notified about the posted complaint.
      Verified Support
      Oct 17, 2019
      Snapdeal.com Customer Care's response
      Dear Rajrajen,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

      Regards,
      Team Snapdeal
      Verified Support
      Oct 31, 2019
      Snapdeal.com Customer Care's response
      Dear Customer,

      Hope you are doing well.

      So sorry that this is taking time, but I just checked, it is definitely being worked on. Thanks for your patience.

      Regards,
      Team Snapdeal
      Verified Support
      Nov 06, 2019
      Snapdeal.com Customer Care's response
      Dear Customer,

      We value the importance of your concern. We’re working on the issue & shall update you on this soon.

      Regards,
      Team Snapdeal
      Verified Support
      Nov 09, 2019
      Snapdeal.com Customer Care's response
      Dear Customer,

      Hope you are doing well.

      So sorry that this is taking time, but I just checked, it is definitely being worked on. Thanks for your patience.

      Regards,
      Team Snapdeal
      Verified Support
      Nov 13, 2019
      Snapdeal.com Customer Care's response
      Dear Customer,

      We understand that it has taken longer than expected. We're working on the issue and we'll have this sorted on priority.

      Regards,
      Team Snapdeal
      Verified Support
      Nov 16, 2019
      Snapdeal.com Customer Care's response
      Dear Rajrajen,
      Hope you are doing well.
      So sorry that this is taking time, but I just checked, it is definitely being worked on. Thanks for your patience.
      Regards,
      Team Snapdeal
      Verified Support
      Nov 18, 2019
      Snapdeal.com Customer Care's response
      Dear Customer,

      We tried reaching out to you, but couldn't get through. Kindly share an alternate number to contact you.

      Regards,
      Team Snapdeal
      Verified Support
      Nov 23, 2019
      Snapdeal.com Customer Care's response
      Dear Rajrajen,
      Hope you are doing well. As conveyed over the call, please wait and we'll sort this out soon.
      Thanks!
      Team Snapdeal
      Verified Support
      Nov 29, 2019
      Snapdeal.com Customer Care's response
      Dear Rajrajen,

      Hope you are doing well. We tried reaching you multiple times with no luck.Please share an alternate no. and a suitable time with us at [protected]@snapdeal.com.

      Thanks!
      Team Snapdeal
      Verified Support
      Dec 03, 2019
      Snapdeal.com Customer Care's response
      Dear Rajrajen,

      Hope you are doing well.

      We tried reaching you multiple times with no luck. Hence, we are unable to process your request and closing this complaint. In case you still need help, you can email us at [protected]@snapdeal.com.

      Thanks!
      Team Snapdeal
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        U
        uukkkkk
        Oct 16, 2019
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        Address: 110094

        श्रीमान जी अतुल्य दिव्यांग सेवा समिति ने brother कंपनी का प्रिंटर ख़रीदा 6 मई 2019 को उसके बाद उसकी इंक खत्म होने के बाद स्नैपडील कंपनी से brother कंपनी की इंक मंगवा कर डाला गए उसके बाद कुछ दिन प्रिंटर ठीक चल रहा था उसके बाद प्रिंट ख़राब आने लगा तो इसकी कम्पलेंट की गई कंप्लेंट न. REQ[protected]
        तो उनका इंजीनयर आया और उसने उसने प्रिंटर को खोले बिना ही देखा और बोला आपने इंक लोकल डाली है brother कंपनी की नहीं है मैंने उससे कहा जिस कमपनी ने मुझे इंक दिया है 100 % ओरिजनल
        स्नैपडील कंपनी जिम्मेदारी लेने से माना कर रही है
        इसकी वजह से मेरा नया प्रिंटर ख़राब हो गया ओरिजनल के नाम पर कस्टमर को ठगते है और फिर कहते है हमारी कोई जिम्मेदारी नहीं है
        ये फ्रॉड कंपनी है
        इन्हे ये प्रिंटर ठीक करवाना होगा और जो नुकसान हो रहा है उसकी भरपाई भी करनी होगी
        अतुल्य दिव्यांग सेवा समिति
        A -24 / 2 गली न. 4 नाला रोड भागीरथी विहार
        दिल्ली -110094
        [protected]
        +1 photos
        Snapdeal.com customer support has been notified about the posted complaint.
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          R
          rishi3
          from Vellore, Tamil Nadu
          Oct 16, 2019
          Resolved
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          Resolved

          Address: Katpadi Vellore near vit University, Vellore, Tamil Nadu, 632014
          Website: Snapdeal

          I purchased a on whey protein from snapdeal, they delivered the product, and i scanned the code and after scanning the code it didn't seem the original product. It didn't match the authentication of the valid product. They are saying now i can't return it. This product cost me ₹5139 only. I have checked all the parameters of the product, but it didn't match the original quality of product, so please i'm requesting u to please resolve my case. Either exchange the product or i want full refund of this product
          +1 photos
          Nov 19, 2019
          Complaint marked as Resolved 
          Snapdeal.com customer support has been notified about the posted complaint.
          Verified Support
          Oct 16, 2019
          Snapdeal.com Customer Care's response
          Hi Rishi,

          We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

          Thanks!
          Team Snapdeal
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            A
            Aachal Aachal
            from Agra, Uttar Pradesh
            Oct 15, 2019
            Resolved
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            Resolved

            Mera naam meera hai me dehradun se belong krti hu mere pass ek call ati aap ki 1260000 ki lottery lagi hai jisme aapko 6500 + 18900+25200+37800+6500 mange mene jese kese ker ke paise juta ke in logo ok diye or mera lottery amount mujhe nahi mila please help me or jb mene kaha ki mujhe lottery ke paise nahi chahiye mujhe mere paise lota do to mujhe kaha ki uske liye 6500 rupye lgege
            Mene wo bhi diye taki mere khud ke paise to waps mil ske pr unhone phone hi udhana band kr diya
            Nov 18, 2019
            Complaint marked as Resolved 
            Snapdeal.com customer support has been notified about the posted complaint.
            Verified Support
            Oct 16, 2019
            Snapdeal.com Customer Care's response
            Dear Aachal,

            Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

            Regards,
            Team Snapdeal
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              A
              aditi balur
              from Guna, Madhya Pradesh
              Oct 15, 2019
              Resolved
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              Address: Bijalpur road, Indore, Madhya Pradesh, 452020

              I recently ordered a Titan Analog Watch through Snap deal. But I received a fake Titan product. I reached out to Snap deal Support and they told me to get a written confirmation from the Titan Showroom.

              I went to Titan Showroom and they confirmed its fake, but they are not ready to give any written statement as they already have a case registered Snap deal.

              https://inc42.com/buzz/delhi-high-court-restrains-snapdeal-from-selling-titan-co...

              Above link gives the details about the ongoing case.

              Snap deal had assured in their statement that all the fake products have been taken down from the website, but they are still selling it!!.
              Hence I want to file a complaint against them to either replace it with a Original product or refund the money.
              Nov 24, 2019
              Complaint marked as Resolved 
              Snapdeal.com customer support has been notified about the posted complaint.
              Verified Support
              Oct 16, 2019
              Snapdeal.com Customer Care's response
              Hi Aditi,

              We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

              Thanks!
              Team Snapdeal
              I purchased a titan watch which has scratches on the metal looking used watch i want to return and get the fresh watch..plz resolve this as early as possible
              Snapdeal.com Customer Care's response, Oct 16, 2019
              Verified Support
              Hi Azhar!

              We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

              Thanks!
              Team Snapdeal
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                A
                Ajeshaju3
                from Mumbai, Maharashtra
                Oct 15, 2019
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                Address: Kalpakasheeri Puthenveedu, VRA 62, Vivekanandanagar, 695018

                This is the worst online shopping app ever. Snapdeal cheating me again and again and I have worst experience with snapdeal.
                They neither take the product back which is a fake product or refund my money.
                The government should ban this worst app for the sake of customers who trust online shopping apps.
                First they give me a fake fastrack watch and then they give me a worst watch for my little sister. I'm going to raise a complaint on consumer court for this kind of cheating. I will wait for 1 more day else I'm going to complaint a petition on consumer court.
                +1 photos
                Snapdeal.com customer support has been notified about the posted complaint.
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                  S
                  srikanthrapur
                  from Bengaluru, Karnataka
                  Oct 15, 2019
                  Resolved
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                  Resolved

                  I have received defective watch from snapdeal on 3rd september 2019 and requested for replacement on the same day. On 5th september courier person came and taken the product but it was not updated from snapdeal nor i did not get any message.

                  I have contacted customercare for my product or requested to return my money back but every time they telling that they need 48 hours to resolve the issue.

                  Its been more than a month now, but now also they are telling they need 48 hours to resolve the issue.
                  Please be cautious while shopping in snapdeal. One of the wrost online shopping site in india is snapdeal.

                  Thanks
                  Srikanth
                  Jun 19, 2020
                  Complaint marked as Resolved 
                  Hi, i have filed a case through court, then they have approached me and resolved the issue immediately.
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 16, 2019
                  Snapdeal.com Customer Care's response
                  Hi Srikanth,

                  We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                  Thanks!
                  Team Snapdeal
                  Oct 18, 2019
                  Updated by srikanthrapur
                  Hello Team,

                  the same words and promises from your team is happening from last month sept 5th 2019.

                  Expected call yesterday but did not.

                  still could not understand, even after providing all the required details of my product and its more than one month but you people not able help me. its clearly showing your negligence

                  thanks
                  srikanth
                  Verified Support
                  Oct 18, 2019
                  Snapdeal.com Customer Care's response
                  Dear Srikanth,

                  Hope you are doing well.

                  So sorry that this is taking time, but I just checked, it is definitely being worked on. Thanks for your patience.

                  Regards,
                  Team Snapdeal
                  Oct 21, 2019
                  Updated by srikanthrapur
                  Dear Snap Deal,

                  before telling the same words just check...

                  the same words are telling from last 45 days.

                  how many days do you people prolong with same words.

                  please give me the time line with in how many hours/days will you resolve my issue

                  i will go to consumer court and file a cheating case on snapdeal.

                  thanks
                  srikanth
                  Verified Support
                  Oct 22, 2019
                  Snapdeal.com Customer Care's response
                  Hi Srikanth,

                  Sorry for inconvenience caused to you. Please allow us sometime, we'll connect with you shortly and assist you regarding your issue.

                  Thanks,
                  Team Snapdeal
                  Nov 04, 2019
                  Updated by srikanthrapur
                  Hello,

                  see the last reply from snap deal was OCT 22nd and as said by you i have waited 60 days but i didnt get any reply from you.

                  how many days you still want to resolve my issue.

                  iam going to file a case on you in consumer court., the same you convey in court.

                  thanks
                  srikanth
                  Nov 08, 2019
                  Updated by srikanthrapur
                  Hello team,

                  last time iam requesting you to check my issue.

                  its been more than 60 days

                  thanks
                  srikanth
                  Nov 25, 2019
                  Updated by srikanthrapur
                  Hi team,

                  its been more than 70 days and still my issues not resolved.

                  will you accept if i take your product and not paid the amount to you.

                  have some courtesy. if rules in in india is proper then you people will not play like this.

                  thanks
                  srikanth
                  Dec 19, 2019
                  Updated by srikanthrapur
                  Hello,

                  see the last reply from snap deal was OCT 22nd and as said by you i have waited 90 days but i didnt get any reply from you.

                  how many days you still want to resolve my issue.

                  iam going to file a case on you in consumer court., the same you convey in court.

                  thanks
                  srikanth
                  Verified Support
                  Dec 19, 2019
                  Snapdeal.com Customer Care's response
                  Dear Customer,

                  We sincerely regret to know this. We are getting this checked and will ensure this is sorted out on priority.

                  Thanks,
                  Team Snapdeal
                  Dec 20, 2019
                  Updated by srikanthrapur
                  Hi,

                  please show some sympathy on me... i accept that i have done a big mistake by ordering in SNAPDEAL !

                  Every time when ever i send email... i get same reply from the past 90 days.

                  will you accept if i take product without paying you the amount!

                  please give me your mobile number so that i will call you .

                  thanks
                  srikanth
                  Verified Support
                  Dec 21, 2019
                  Snapdeal.com Customer Care's response
                  Dear Srikanthrapur,

                  Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                  Regards,
                  Team Snapdeal
                  Hello,

                  see the last reply from snap deal was OCT 22nd and as said by you i have waited 90 days but stil i didnt get any reply from you.

                  how many days you still want to resolve my issue.

                  iam going to file a case on you in consumer court., the same you convey in court.

                  thanks
                  srikanth
                  Snapdeal.com Customer Care's response, Dec 19, 2019
                  Verified Support
                  Dear Customer,

                  We sincerely regret to know this. We are getting this checked and will ensure this is sorted out on priority.

                  Thanks,
                  Team Snapdeal
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                    A
                    Avs Akhil Akhil
                    from Visakhapatnam, Andhra Pradesh
                    Oct 15, 2019
                    Resolved
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                    Address: Flat no s2: said prince apartments SUSARLa colony Visakhapatnam I, Visakhapatnam, Andhra Pradesh

                    Congrats! You won 1st prize tata saafari in 9th anniversary day snapdeal. This is valid for today for registration contact on:[protected] t&c #snapdeal. This is is the message given by snapdeal. I just want to know whether this is real or fake.
                    They are asking me whether to choose car or money. When i had asked them about to take money they said me to submit my bank account details. Then i said to take car. They said to wait till they call me again. This is the given phone number [protected]. I just want to make sure that this is snapdeal or not.
                    Nov 15, 2019
                    Complaint marked as Resolved 
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 15, 2019
                    Snapdeal.com Customer Care's response
                    Hi Akhil!

                    Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                    Thanks,
                    Team Snapdeal
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                      J
                      jitendrakushwah16
                      from Bhilwara, Rajasthan
                      Oct 15, 2019
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                      Address: lanka gate bahar, jhalrapatan, Jhalawar, Rajasthan, 326023
                      Website: snapdeal.com

                      I have order a dustin jeans in 17 sep. I have recevied a empty box of product after that i have email photo and fill a claim form but 1 month but no reply call message only more give me says customer please provide my payment.
                      Every day same message 48 hours.
                      Regards
                      Jitendra kushwah
                      [protected]
                      Order id. [protected]
                      +3 photos
                      Snapdeal.com customer support has been notified about the posted complaint.
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                        C
                        Crackers Arena
                        from Shahganj, Uttar Pradesh
                        Oct 13, 2019
                        Resolved
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                        Resolved

                        I placed a refund request but the pick up was unsuccessful. I wanted to reschedule the pickup but am unable to do so. They are even not contactable through call. Please help me place the refund request for my product as the product was different from what was mentioned on the website and was a copy of the original product. Please help me.

                        Order id: [protected]
                        Nov 14, 2019
                        Complaint marked as Resolved 
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 14, 2019
                        Snapdeal.com Customer Care's response
                        Hi Customer,

                        We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                        Thanks!
                        Team Snapdeal
                        Gdt

                        refund of my product - Comment #3558766 - Image #0
                        Snapdeal.com Customer Care's response, Oct 14, 2019
                        Verified Support
                        Dear Customer,

                        Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                        Regards,
                        Team Snapdeal
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                          A
                          areee
                          from Mumbai, Maharashtra
                          Oct 12, 2019
                          Resolved
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                          Resolved

                          Website: Snapdeal.com

                          I placed an order of boat bluetooth headphones on 22 september of 1299 and cancelled it on the same day today its 12 october and i haven't got my refund back i raised complaint about this on there email but they are not responding horrible experience very very irritating from snapdeal order id [protected] suborder id [protected] i want my refund back
                          Nov 16, 2019
                          Complaint marked as Resolved 
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 14, 2019
                          Snapdeal.com Customer Care's response
                          Hi Customer,

                          We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                          Thanks!
                          Team Snapdeal
                          I got a call from a person asking for lucky draw that I won a swift desire car and I have to pay 4500 ruppe

                          not refund even after 20 days - Comment #3558713 - Image #0
                          not refund even after 20 days - Comment #3558713 - Image #1
                          not refund even after 20 days - Comment #3558713 - Image #2
                          not refund even after 20 days - Comment #3558713 - Image #3
                          not refund even after 20 days - Comment #3558713 - Image #4
                          Snapdeal.com Customer Care's response, Oct 14, 2019
                          Verified Support
                          Dear Customer,

                          Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                          Regards,
                          Team Snapdeal
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                            S
                            Sreepada Vallabha
                            from Mumbai, Maharashtra
                            Oct 12, 2019
                            Resolved
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                            Resolved

                            Some one called us from your department sir, they said that you won 1500000/-cash prize, we didn't believe but they continuously called us and we asked what's the matter they said that we are from mumbai snap deal prize department you have to pay 16500/-to get your amount but we didn't believe in that and said that we are not interested but they didn't listened they continuously called us and finally we tried lot to customer care of snap deal we submit mail also but there is no response, they called continuously finally we paid 16500/-through phone pay which named seema and they just forwarded a message that you have received 1500000/- in ur account but i didn't get any again we asked them that i didn't get money they said that your account is not commercial account you should pay 320000/- i. E 2%charges included to pass the amount in your account and just given 24 hours time, we didn't understand anything better to seal the snap deal service very worst customer service they also forwarded id card and also pan card and also adhar
                            +1 photos
                            Nov 16, 2019
                            Complaint marked as Resolved 
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 14, 2019
                            Snapdeal.com Customer Care's response
                            Dear Sreepada,

                            Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                            Regards,
                            Team Snapdeal
                            Me ordered for fast track watch but warranty card and box not available for fast track watch so coming for Titan warranty card and box and used watch

                            snapdeal prize department funds - Comment #3558930 - Image #0
                            snapdeal prize department funds - Comment #3558930 - Image #1
                            Paripriya's reply, Oct 10, 2019
                            Used watch and warranty card and box not available for fast track
                            Snapdeal.com Customer Care's response, Oct 14, 2019
                            Verified Support
                            Dear Customer,

                            We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                            Thanks!
                            Team Snapdeal
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                              A
                              AmithPrasad
                              from Mumbai, Maharashtra
                              Oct 12, 2019
                              Resolved
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                              Resolved

                              fraud

                              Address: 60-31-143,JANATA COLONY,MALKAPURAM,VSKP, MALKAPURAM,VSKP, 530011

                              Hi i am amith, i received a call from snapdeal prize department. They said that i have received 690000rs as prize and they asked me to pay some sort of taxes.. I paid them again and again till 78000rs
                              You snapdeal people should be shameful for letting them use your name to fraud your costumers. I received the and from this number[protected]
                              Try to trace them
                              And let me have my refund....
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                              A
                              Ajeshaju3
                              from Mumbai, Maharashtra
                              Oct 12, 2019
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                              Address: Kalpakasheeri Puthenveedu, VRA 62, Vivekanandanagar, 695018

                              This is the second time i'm cheated by snapdeal. I ordered a watch for my sister and i got a watch which is absolutely useless and fake product. Why snapdeal continuously cheating their customers like this? I want my money back immediately or i will surely complaint about this in customer court and u need to pay compensations for this kind of things
                              +1 photos
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Oct 14, 2019
                              Updated by Ajeshaju3
                              Snapdeal doesn't refund my money and I want to file a complaint against them
                              Oct 15, 2019
                              Updated by Ajeshaju3
                              This is the worst online shipping app ever and cheating customers. They didn't give my money back yet
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                                S
                                from Indore, Madhya Pradesh
                                Oct 12, 2019
                                Resolved
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                                Resolved

                                Dear sir/mam
                                I have ordered two products from snapdeal.com
                                Which are (1) khadi castor oil (2) rrb ntpc guide book i had paid by my card. But but i have immediately cancelled it at that time the order was not shipped. And they had a policy of immediate refund. But i didn't get my refund yet and i am not able to contact them.
                                Please help!
                                My order no.[protected] and [protected]
                                +2 photos
                                Nov 14, 2019
                                Complaint marked as Resolved 
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Oct 12, 2019
                                Updated by [email protected]
                                I have not received my refund
                                Verified Support
                                Oct 14, 2019
                                Snapdeal.com Customer Care's response
                                Hi Customer,

                                We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                Thanks!
                                Team Snapdeal
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                                  V
                                  Vini0608
                                  from Bhopal, Madhya Pradesh
                                  Oct 11, 2019
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                                  Address: Pune, Maharashtra, 412115

                                  I have ordered a titan watch on 22 aug 2019 and i have received a fake titan watch. On raising this issue to the, m they are denying to pay me the refund. Return request immediately raised but still they are not able to solve the issue. I think they should refund the money or else i have to forcefully go and complain in consumer court about this. My order number [protected]
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 11, 2019
                                  Snapdeal.com Customer Care's response
                                  Hi Customer,

                                  We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                  Thanks!
                                  Team Snapdeal
                                  Oct 11, 2019
                                  Updated by Vini0608
                                  SureI will wait for the update
                                  Oct 17, 2019
                                  Updated by Vini0608
                                  When will I get resolution for this.
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                                    B
                                    bharat kodalkar
                                    from Pune, Maharashtra
                                    Oct 11, 2019
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                                    Address: Pune, Maharashtra, 411017

                                    Hi all,
                                    I have to register a complaint against the company snapdeal and it's prize department.
                                    Nitin kumar singh is calling from this number [protected]

                                    Bank manager akash agarwal is calling from this number [protected]. These two guys are making fraud. Cheated with me.

                                    They have taken 23200 rs from me on 9 oct 2019 and 10 oct 2019. They are asking for some deposit and told me like rbi bank and snapdeal will refund you immediately.

                                    They have also provided their fake details -
                                    Pan card
                                    Adhar card
                                    Snapdeal id card

                                    They have taken money on sbi account
                                    Name - sonu pal
                                    Account number -[protected]
                                    Address - uttarpradesh, katti

                                    Please take serious action as early as possible
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 11, 2019
                                    Snapdeal.com Customer Care's response
                                    Dear Bharat,

                                    Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                                    Regards,
                                    Team Snapdeal
                                    Oct 12, 2019
                                    Updated by bharat kodalkar
                                    Please refund the amount and make necessary action that guy.
                                    Oct 12, 2019
                                    Updated by bharat kodalkar
                                    Why no one is taking action on that guy. Why he is taking money on that account. Whoever is owner of that account in katti, Uttarpradesh should be arrested
                                    Oct 12, 2019
                                    Updated by bharat kodalkar
                                    At the end that guy is downgrading credit/reputation of Snapdeal company moreover cheating with many people still why such person is not getting caught
                                    Oct 12, 2019
                                    Updated by bharat kodalkar
                                    We have provided all the details of that person along with bank account still why cant snapdeal is not taking action
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                                      S
                                      Satish Radha
                                      from Chennai, Tamil Nadu
                                      Oct 11, 2019
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka, 560037

                                      I have ordered a watch on snapdeal and as the quality is not good, i have placed for a return. Snapdeal agent has pickec up and till now there is no refund.

                                      I got a call and message (Qp-sndeal) from snapdeal today (11/10/2019) saying i won first prize tata nexon car or i can get the amount of rs 690000 and i have to pay government services tax of 6900 in state bank of india with helpline number - [protected]
                                      +1 photos
                                      Nov 19, 2019
                                      Complaint marked as Resolved 
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 14, 2019
                                      Snapdeal.com Customer Care's response
                                      Dear Satish,

                                      Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                                      Regards,
                                      Team Snapdeal
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