Snapdeal.com Complaints & Reviews

I have bought titan watch from snapdeal worth 400 which was actually fake when i got it i came to know about that.. I requested for return and afterwards they are just sending messages thag reverse pickup has been scheduled.. But no one came to. Pickup though correct address is mentioned.. They are telling that address is incomplete but its not true. If my address would have been incomplete how they have delivered the product to me... I have send severl emails to snapdeal but they just one thing that they send emakl replying that we have arrange your reverse pickup with ecom express..in this regard i have called ecom customer care and asked them about the delay in reverse pickup... However after giving them awb number they told me that they have not received any request for revrse pickup... Snapde is just cheating with customers and doing fraud with them. I want my moneh back in my account.

I got a call from nitin kumar singh on 30/09/2019. He said i'm the lucky winner of snapdeal and he gave me the following persons details to deposit the amount.

The are the person account details.
Manju nath
Account no. [protected] (Deposit amount ₹9700/-
Ifsc code - sbni0004646
And gopal u
Account no. [protected]
Ifsc code - sbni0000790 (Deposit amount ₹40200/-
Total amount deposited ₹49900/-
He called me with the following number. [protected]. He also said he is an employee of snap deal.
For more details i have collected all his details including id proof. Please take the necessary action against this guilty
I have enclosed all the details at the end.

Thanks

So, i had bought a nike pant, for 466 rupees.
When i received it, and as soon as i opened it, it was already torn at the side. So i had to return it.
So i returned it, but then later even after returning and waiting for more than 25 days. I haven't received any amount or information from snapdeal about the refund information, as to when i will receive it.
I have contacted snapdeal customer care bangalore, as well.
But then i didn't get any answer as to when i will receive it.
And i haven't received yet.
It is just showing that, the refund has been initiated, from the time i returned the product.

So please look into the problem.
And i am in very need of money.
And i want my money back.

I ordered dresses in snapdeal my by the method of cash on delivery (1305).
I choosen refund my money to my account but i didn't gave my account number but showing that my refund is initiated and today iam giving my account number and details:
My account number :[protected]
Ifsc code:sbin0021395
Account holder name:karingula sujatha
I am getting worry about my refund.
I liked my order a lot.
And my cash on delivery of rs 1305

So, plz refund to us and keep email when i will receive my refund

Yesterday i got a msz regarding 1st prize winner copying here.. Congrats! You won 1st prize tata saafari in 9th anniversary day snapdeal. This is valid for today for registration contact on:[protected] snapdeal... I called in this no.1st they asked me to deposited 6500 for registration, i did then 18000 for gst they deducted from my account again they asked me to deposited 25000 for city to another city transaction charge i was totally confused, knowing that they are cheating me but that time i dont know where my mind was, i did this stupidity. I also transferred 25000... Again they asked 10600 for forwarding charges for transaction i did this also... But again they told me that winning prize (All amout) is not transferring in one time. They said that this would have transfer in 4 time transactions for this i have again deposited 18000 but i confirmed that they are cheating me.. That was totally fraud.
I lost about 60000 plz help me i am copying the a/c no. And mob. No of that person in which i hv to asked for deposited...
Najreen katoon (Sbi) a/c no-[protected]. Ifsc code-sbin0000115.
[protected]

Aaj mujhe ek msz aaya tha snapdeal ki trf se ki mujhe 9th anniversary k uplksh me 1st prize k liye chuna gya h aur maine unhe apne account se related sari information unhe de di. pr lgbhg 60000 rupees transfer krne k bavjood bhi wo koi na koi bahana lga rhe the kbhi bolte h kisi alg city se kisi aur city k 25000 deposite krne honge fir ek time me lgbhg 12 lakh transfer nhi ho skte fir dobara 18000 deposit krne pdenge pehle hi GST 6500 rupees deposit kr diye the sath me mere account se 25000 lgbhg deduct kr diye..
Baad me ye sb krne k baad bhi mujhe jo inaam me bola gya wo kuchh nhi mila.
Plz help me in this matter..
Unka account and recording sb mere paas hai
Jis pe money transfer krne ko bola tha wo no. Najreen katoon (SBI) A/c no.[protected] IFSC code-SBIN0000115
Mob Nob. [protected]

Received product item in damaged condition. Request for refund but Snapdeal is misleading with email asking for other details about product and waiting time.

Later product replacement period experienced hence unable to return.

Very Bad service.. very wrong intention towards business by cheting customers..

I order nike shoes via snapdeal in 25th and cancelled on 26th and ordered same on the same date i. E on 26th i paid cash on delivery rs 3, 098 worth rs 19, 999. But i am not able to reach like for missing cash back. I receivd product also on 30th. I try to reach link but it's showing we don't see any clicks from your account finally my cash back is missing so pls do the need full

I am receiving fake calls since regular 5 days from a number asking me to reveal my account details and adhaar info. The person who called told me that i won a lucky draw consisting of a cash prize of rupees 14 lakhs or a mahindra xuv 500. I asked him to transfer full amount and pay you 2 lakhs. There after he started abusing soo badly. I need to get answer why our details are being leaked. Every company works on reputation and snapdeal has lost it. Why is this foolish company selling off their heads lyk anything?. I want to file case against snapdeal for leaking cutsomers info pls help me out

Dear customer congratulation
Your product order snapdeal online shopping results are out in snapdeal company
Your name to open the lucky draw tata safari car rs= 12, 60, 000
Helpline no:-[protected]
One guy called me from [protected] and said i won tata safari car and snap deal is giving two offers in that as i can opt either car or cash. For registration purpose i hav to transfer 4k to their account and in 3mints they will deposit the amount. I feel it as # and thought of complianing. Please take neccessary actions.

As i purchased a watch on 20th september 2019 but i got some other product so returned it. My order number is [protected]. Tried to contact customer support but there was no response from their side. Fed up with these people they take the money as soon as they deliver the goods but they don't refund it soon. Hope that my refund would reflect into my account as soon as possible.

My order number is [protected] and suborder no is [protected]. I have purchased an activation key of windows 8.1 but received windows 10 activation key instead on a paper (Called activation card). Now they are not picking up the item which is an activation key on a paper for windows 10 neither snapdeal is refunding my money. Snapdeal is selling cracked activation keys of windows i have confirmed it from microsoft

Mudit kapil

I purchased titan wrist watch from sanpdeal.com but after delivered the product not work and same day i submit my return/replace the product by chating on snapdeal account. After that company sent a messages to me to recovered the product within 48 hrs. And also called me two time for picking the product but now one week passed but no any agent picked the product. So i request to you please take necessary action against this fraud.

मेरे द्वारा दिनांकः[protected] को snapdeal के माध्यम से timeless ar1848 leather chronograph हाथ घड़ी को आर्डर किया गया था जिसका पैमेंट मैने एटीएम कार्ड द्वारा किया था । जिसकी आर्डर आईडी- [protected] व ट्रैकिंग नम्बर[protected] है का पार्सल ecom express कोरियर सेवा से दिनांकः 27/09/2019 को प्राप्त हुआ था । पार्सल को खोलकर देखा तो उपरोक्त घड़ी की सैकेंड वाली सुई चलते चलते रुक जा रही थी जिस कारण मेरे द्वारा दिनांक 27/9/2019 को उपरोक्त घड़ी को रिप्लेस किये जाने हेतु कम्पनी को शिकायत की गयी तथा दिनांकः- 28/09/2019 को घड़ी को रिप्लेस हेतु वापस किया गया लेकिन snapdeal के द्वारा मैसेज के माध्यम से मुझे अवगत कराया कि उपरोक्त घड़ी उनके स्टॉक में नही है तथा आपके पैसे रिफंड किये जायेगे ।प्रार्थी के द्वारा snapdeal पर चैक किया गया तो उपरोक्त घड़ी स्टॉक में मौजूद पायी गयी । कम्पनी का इस प्रकार से मुझे झूठी सूचना एवं गुमराह किया जाना अत्यन्त ही अनूचित कार्य है ।
अतः आपसे निवेदन है कि snapdeal कम्पनी को आदेशित करे कि वह मेरी घड़ी को रिप्लेस करें एवं कम्पनी पर झूठी सूचना एवं गुमराह किये जाने के एवज में सख्त से सख्त कार्यवाही करने की कृपा करे ।

I bought a nike shoe from snapdeal and got a duplicate one. So i asked for return & took the the necessary steps. But without any information the courier boy canceled my request. When i open the app, it asked me to reschedule the pickup, but there is no option to reschedule.
Please help me out to get my money back.

I buy nike airmax black shoe bt u send m a wrong aftr that i had decided to return nd refund process bt cant hear ny thing that a very wrost company day aftr ur 7 day return policy is closed aftr i cant return ur product plz do something nd return my product imideatly otherwise i claim on snapdeal nd file a RTI on snapdeal nd all staff

I had placed an order of nike therma flex sportswear on 14th september 2019 order id: [protected]
The product was out for delivery on 23rd september 2019 and it shows it has been delivered but actually it hasn’t been. The product without reaching me was marked as delivered and even after i complained about this to snapdeal there is no help. They claim that the product was delivered as informed by the courier complan but it never had been delivered. They are cheating consumers like this. I want a refund of the amount i paid for the product.

I have ordered a wrist watch from Snapdeal.
Product name:Titan NH9710SM01E Analog Women's Watch
Order ID: [protected]
I recevied the product on 22 September but found a short & broken watch. Then I complained properly email and request refund on 22 September but Snapdeal is not responding properly and rejecting my order pickup..
Everyday I am getting text messege including pick up boy mobile number which is [protected] that the product would be picked up and I will get my money back but it is not happening.
I am continuously calling the pick up boy but he is not answering to my call.
Snapdeal is also not responding.

Please help me.
Please help me to get my money back.

I orderd xl manual chopper from snapdeal. Brand name mentioned pegion. I got prpduxt of local company and also damaged third class material.

Bloody #, if you are selling on brand price then deliver brand. I want double refund from snapdeal as they cheated me. This is disgusting really. Please double refund my money so they can understand value of money. Product they deliver damaged and local merchant instead of pegion.

Help me to get my money refund from snapdeal. My order no. [protected]

I ordered woodland belt and purse online from snapdeal. They delivered duplicate product on 19 sept 2019. I didn't use the product and raised a return and refund request for it same day. Next day abdul mujeed ([protected]) from ecom express courier came for pick up of product. Product was picked up successfully, but i got message that product has not passed quality check. Now product is with ecom express but i keep getting call and message for again pick of same product, which is already picked up.
Then i tried to reach ecom express courier service, but i couldn't becuase they ask for awb no. I was not given any awb no when the product was picked up.
Now i am trying to reach out to snapdeal helpdesk. But i keep getting same mail that they need 48 hr to resolve issue. Now its been 7 days. Nobody is trying to reach me from snapdeal. They are not giving any number to reach out to them. So issue is not resolved. Please help.
Suborder: [protected]
Reference number: 60545471
Placed on: 14 sep 19 - 12:09 pm