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Snapdeal.com Complaints & Reviews

www.snapdeal.com

3.6

Updated: Nov 24, 2025

Complaints 14450

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9451

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4999

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Address: Ramgarh, Jharkhand

order no [protected] complaint number 01534978 i had already returned the intex aqua phone i asked to refund my amount of 3445 in my bank account and coorier charges of 968 also in my bank account but they are not refunding 1 month passed

+1 photos

Sep 25, 2015

Complaint marked as Resolved

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 10, 2015

Verified Support

Dear [protected]@raj,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

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Address: Guntur, Andhra Pradesh

I am ordered a mobile in snapdeal online shoping site on 3-6-15 receving the order in 7-6-15. when the time of opening my package i am getting shcok it contains a hard stone on that. I asking their coustmer care service center they are not giving the proper answer and any relavent information. plz Help Me.

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Teja Lingineni

from Cumbum, Andhra Pradesh

Jun 9, 2015

Snapdeal dont trust to pay.

T

Teja Lingineni

from Cumbum, Andhra Pradesh

Jun 9, 2015

h

Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 9, 2015

Verified Support

Dear Teja Lingineni,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 7, 2015

Verified Support

Dear Teja Lingineni,

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

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Address: Howrah, West Bengal

i had ordered one creative 2.1 speaker on 4 june 2015... the order has came to me on 8th june 2015. i had found the legs of the speaker is broken. when i went for complain they asked me to go to the courier office to give the product. when i again approached for the return it was told that the return period is over while the period of delivery was just 1 day

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 9, 2015

Verified Support

Dear shuvrodeep,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 7, 2015

Verified Support

Dear shuvrodeep,

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

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Address: Visakhapatnam, Andhra Pradesh

Hi Sir, My self P.Naveen Kumar I have purchased woodland trendy brown sandals from Snapdeal. But product quality was not at all good, very bad quality product.. I consult woodland showroom they are telling we are not responsible for online products.. And they are told this is Not a good quality not original leather.. We cannot services this product, Please consult Snapdeal. I raise ticket for this issue on 1 June 2015. Your Snapdeal Team acpet to pay 800 rupes refund for repair. But still 8 days competing but refund amount was not credit in my account... Please help to refund my money Regards, P.Naveen

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 9, 2015

Verified Support

Dear Prince Naveen,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

A

Akosha Team

from Delhi, Delhi

Jun 22, 2015

Hi Prince Naveen,

Hope your concern is resolved. Do let us know if you need any further assistance. We will help you out.

Thanks,
Team Snapdeal

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Address: Panipat, Haryana

SNAP DEAL ORDER ID ([protected]) Dear sir I have purchased KENT 8LTR Grand Plus RO Water Purifier from SNAP Deal dated On Mon, 18 May, 2015 . But due to our various deliberations material has been received on 2nd june 2015. M/s Snap deal has not provided the installation support in panipat. so i have kent authorized representative M/s Hemkunt enterprises shop no. 2, Apollo guest house, near bus sand panipat, Mb No. [protected]. They have send their representative & installed the same . After installation the RO M/s Hemkunt enterprises have asked for the installation report for which the same has been cut by the snapdeal. Due to which i have to pay Rs 200 to the kent representative(M/s Hemkunt enterprises) & all my warrent has been lost due to non availabilty of the same. Now their is some product issue i.e TDS is not properly working in the RO. For which Snapdeal unable to provide the solution at their end. This is such a mistake at my end that i have purchased the item from snapdeal. Kindly look into this matter & provide installation report or replace the product from the snap deal. Regards Braham kishore Hno:- 544, sector-12, HUDA, PANIPAT-132103 HARYANA [protected]

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 9, 2015

Verified Support

Dear vermapankaj25,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 20, 2015

Verified Support

Hi vermapankaj25,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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Address: Kolkata, West Bengal

Dear Sir /Madam I have received the parcel yesterday.When i open the parcel I saw the bag tron. So. I want to return it. Please take care about this as early. Details given below. ITEM CODE--- DE028360 ORDER NUMBER--- [protected] SUBORDER NO.------[protected]

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 9, 2015

Verified Support

Dear Bidisha Shahnaz,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 19, 2015

Verified Support

Hi Bidisha Shahnaz,

Hope your concern is resolved. Do let us know if you need any further assistance. We will help you out.

Thanks,
Team Snapdeal

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Address: Osmanabad, Maharashtra

Hi, I'm Mayur Mardikar. I ordered 3 products from Snapdeal on June 5th.During the transaction order doesn't placed.but the amount is debited from my account. I immediately contacted snapdeal about this issue. The said me the amount will be automatically credited to your account. But still I don't got my amount back. I hope you will help me ASAP.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 9, 2015

Verified Support

Dear Mayur Mardikar,

We apologize for the inconvenience. We care about your grievance, please share registered email ID or phone number at [protected]@snapdeal.com so that we can assist you.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 19, 2015

Verified Support

Hi Mayur Mardikar,

Hope your concern is resolved. Do let us know if you need any further assistance. We will help you out.

Thanks,
Team Snapdeal

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Address: New Delhi, Delhi

Hi I have ordered Nokia Lumia 630 on order dated 15/may/2015 and I received my phone after a big follow up...i that phone head phone not working I also Cal to cuatome care but still ther is no fever nd they told phone will be repair...when it's manufacturing fauld then how I repair ...why this not Chang...mr behal pls reply my qstn...thnks parag Arora

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 9, 2015

Verified Support

Dear Arora Parag,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 7, 2015

Verified Support

Dear Arora Parag,

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

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Address: Kota, Rajasthan

I have ordered a John Player shirt from snapdeal online shopping. MRP indicated on the product is Rs 1199, but they took Rs 1599 from me. Also I have chosen to GIFT WRAP for extra Rs 30, but they sent the product without any gift wrapping. I have contacted the company customer support, but they didn't respond properly. Order ID :- [protected] My contact no. [protected] That's it please take proper action. Thank you

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 9, 2015

Verified Support

Dear Pranshul Khemariya,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 19, 2015

Verified Support

Hi Pranshul Khemariya,

Hope your concern is resolved. Do let us know if you need any further assistance. We will help you out.

Thanks,
Team Snapdeal

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Address: Nagpur, Maharashtra

The Vox Power bank 12000mAh Portable Dual Usb for mobile which i purchased on 13th November, 2014isn't working at all.This product has warranty of 1 year. Seller name-InnovationsWorldwide-Delhi-110037 Item code[protected] Order no-[protected] Suborder no-[protected] I want my power bank to be replaced as soon as possible

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 8, 2015

Verified Support

Dear jai balani,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

A

Akosha Team

from Delhi, Delhi

Jun 23, 2015

Hi jai balani,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 23, 2015

Verified Support

Hi jai balani,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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I ordered 2 gold coins of 10 gms. each on 31st May 2015, my order number is [protected]. Today is 8th June 2015, still now the parcel is not dispatched even. Contacting Snapdeal everyday, they are giving false claims that it will be done within next 48 hours. Today also I called they told that it is very unfortunate but we are looking into the matter. Cash On Delivery was not available so I had to pay first through Net Banking. The total amount of the order is ₹57, 106. I'm realling scared and worried. Please help me. Thank you.

Complaint marked as Resolved

Parcel lost by the courier company. Snapdeal refunding the amount. Late but decision given. Now the particular product which I ordered is not shippable at my location by none of the sellers.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 8, 2015

Verified Support

Dear rahul_jacobean,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 19, 2015

Verified Support

Hi rahul_jacobean,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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Address: Surendranagar, Gujarat

I ordered one XOLO Prime blue color mobile from Snapdeal on dated 01.06.2015. I received this mobile on dated 05.06.2015, but the colour of mobile received was black. I ordered for blue color mobile but while I received it was black color mobile. I lodged online complaint regarding wrong delivery of product on dated 05.06.2015 but till this date no any response received from you. I contacted the mobile number provided by you but no any person received the call. If I not received your proper response from you today then I have to lodge complaint in Consumer Court against you. Please give me quick reply as early as possible.

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 8, 2015

Verified Support

Dear bhaveshkubavat5,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 7, 2015

Verified Support

Dear bhaveshkubavat5,

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

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Address: Chennai, Tamil Nadu

I have ordered ADCOM A-NOTE QUAD CORE WITH 1GB RAM & 8GB ROM-GOLDEN and received defective product on 31 May 2015 vide order no [protected]. Raised complaint for replacement and return delivery has been made on 01 June 2015 vide receipt no 825730. Whereas neither any replacement nor any refund has been received till date, reason unknown, and no information has been received yet.

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 8, 2015

Verified Support

Dear Parry Alfred,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 19, 2015

Verified Support

Hi Parry Alfred,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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Address: Thrissur, Kerala

I had ordered an aux cable from snapdeal (order id - [protected] ) on[protected] i had paid the money online because of some reason snapdeal has cancelled my order on 1-6-2015 and said that the money will be paid back in 5 days and even now i haven't received my money

Dec 14, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 8, 2015

Verified Support

Dear Paul Clinton Davis,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

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Address: Shimla, Himachal Pradesh

My order for Philips SHL3105WT/00 Over Ear DJ Style Headphones - White Order ID: [protected] Placed on Wed, 22 Apr, 2015 The right side of the headphones stopped working after almost a month of purchasing. I filled the complaint/replacement/refund form of the website of snapdeal but I haven't even got a reply. It has been three days.I want to get my headphones replaced or my money refunded ASAP the headphone also come under six months warranty as give by philips as shown on product landing page. I want an action to be taken as soon as possible.

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 8, 2015

Verified Support

Dear farah20khan,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 19, 2015

Verified Support

Hi farah20khan,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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Address: Kolkata, West Bengal

I placed an order with snapdeal for 1.2 ton Hitachi Split Air conditionr vide my Order ID : [protected] Placed on :[protected]:30:44. The promised delivery date was[protected]. The shipment arrived at Taratala(Kolkata) warehouse of the courier M/s. Bluedart Express Ltd.on[protected] but they could not deliver it on promised date. The item is purely seasonal and if the delivery is not made during this height of summer, the purpose of the item is totally foiled. Herebefore, I placed an order with snapdeal for one bathrtoom cabinet, which I had to cancel for non delivery of the item as no person of the courier M/s. Gati KWE contact me for delivery during the period the item was kept with them. Their delivery personnel made a contact with me over phone after cancellation of the order vide Order ID: [protected] Placed on: 02 May, 2015. I would interested to know whether the snapdeal check the capacity and the credentials of the suppliers before publishing the ad for sell ?? Do the snapdeal indirectly indicate for not placing any order with them as their suppliers are not competent to complete the order in time?? I would happy to know the actions taken by the snapdeal against the sellers.

Complaint marked as Resolved

The material has been received and the problem resolved though the delivery is much delayed and for this reason only I will think twice before placing any order with snapdeal in future

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 8, 2015

Verified Support

Dear gkbhanja,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

G

gkbhanja

from Mumbai, Maharashtra

Jun 8, 2015

Dear Sirs,
Re.:Order ID : [protected] Placed on :[protected]:30:44
[protected][protected][protected][protected]-------
Today(08 June 2015) at 7-51 pm, I have received a sms to my registered mobile stating that "We attempted the delivery of your product [protected] but could not deliver to you". The sms was quite embarrassing for me as neither any sms nor any phone call I have received so far from the courier for delivery of the item till now. Moreover today at 3-20 pm, I received a phone call from[protected] by which the attending personnel assured me to deliver the item within 24 to 48 hrs. He also agreed that I will have the option to cancel the order if not delivered by Wednesday (11 Jun 2015).
My question is who is telling the truth ?? the phone conversation or the sms ???
I have, however, sent a mail to [protected]@snapdeal.com asking for their reply as to when and where the delivery was attempted but failed.
Regards,
gkbhanja

G

gkbhanja

from Mumbai, Maharashtra

Jun 9, 2015

Re.:Order ID : [protected] Placed on :[protected]:30:44
The complaint has been registered with snapdeal under no.02247270.
[protected][protected][protected][protected][protected]
Dear Sirs,
After registering the complaint above, the snapdeal started sending sms to me, the text of which is appended below :
"Hi! We attempted the delivery of your product [protected] but could not deliver to you. Please give a missed call at[protected] if you want us to reattempt delivery of your product. In case you wish to cancel the order, please give a missed call at[protected]"
The first message was received on 8-Jun, 7:51 pm and the missed call was sent to[protected].
The second message was received on 9-Jun, 7:26 pm.
I wish to know, in this context, :
1.Why no reason is assigned for the failure of delivery ?
2.Whether snapdeal is insisting upon me to cancel the order ?
Meanwhile, today i.e. on 9-Jun, I have received a mail from snapdeal as appended below :

"Dear Gautam,
Greetings from Snapdeal!
Please accept our sincere apology for the inconvenience.
Please note that your complaint against the order number ([protected]) has already been escalated and our team is investigating the same. We will update you with the resolution at the earliest.
The complaint number for your future reference is 02247270.
We appreciate your patience and co-operation in this regard.
In case of any further assistance or clarification on this issue, please reply back to this email.
Assuring you of our best services always,
Yours sincerely,
Team Snapdeal"
The content of the mail and the text messages are found in contradiction.
Hope to resolve the problem by tomorrow i.e.10-June-2015 or else I will be compelled to cancel the order.
Regards,
GK Bhanja

G

gkbhanja

from Mumbai, Maharashtra

Jun 10, 2015

Dear Sir,

The problem has been been resolved. The material has been supplied to me today on[protected] at around 3-00 pm.
Thanks for your effective intervention.

Regards,
GK Bhanja

Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 11, 2015

Verified Support

Dear gkbhanja,

Greetings! from Snapdeal

Thank you for providing us the opportunity to help you. In case you need any help, please feel free to contact us on [protected]@snapdeal.com.

Happy Shopping!

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 19, 2015

Verified Support

Hi gkbhanja,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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Address: Pulwama, Jammu and Kashmir

order no-[protected], suborder no-[protected], ITEM ordered-lotto trojan black men's running sports shoes RATE- 1099 item received-lotto tremor running sports shoes RATE-900 item also received late on 5th jun 15, that too wrong and cheaper item .i am bearing financial loss and cheaper and undesired item.what is the remedy.

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anil kumar vats

from Jammu, Jammu and Kashmir

Jun 6, 2015

fade up o[censored]nreliable and forge service

Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 8, 2015

Verified Support

Dear anil kumar vats,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 19, 2015

Verified Support

Hi anil kumar vats,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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Address: Mumbai City, Maharashtra

PURCHASED LLOYD PORTABLE 1 TON AC LP12HCN FROM KASHIKA TRADING COMPANY THROUGH ON LINE SERVICE VIDE ORDER NO. [protected] AND SUB ORDER NO. [protected] O 06 NOV 2013. LLOYD SERVICE CARE REFUSED TO INTERTAIN COMPLAINT AS THERE IS NO TIE UP WITH SNAPDEAL FOR POST PURCHASE MAINTENACE OR SERVICE. SNAPDEAL CUSTOMER SERVICE ASLO WASHED THERE HAND AS 01 YEAR WARRANTY ALREDY OVER. KASHIKA TRADING CO. NOT RESPONDING. AT THIS JUNCTURE, FACING DIFFICULITY, TO WHOME I SHALL APPROACH FOR REMEDY.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 6, 2015

Verified Support

Dear Rajesh Basatia,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 19, 2015

Verified Support

Hi Rajesh Basatia,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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Address: New Delhi, Delhi

I have ordered two pairs of Boots on snap deal on 3rd June 2015, I have received constant details of despatch of one pair and delivered one pair well in time on 5th june. but not the other, when I checked I found that the order of the other pair has been cancelled without any intimation to me, when i sent an email to sanp deal they says that the product got unavailable after order but now it is available and u can order it again but paying the double the price. It is a pure cheating what else.

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Shrutika Amberkar

from Mumbai, Maharashtra

Jun 8, 2015

MY NEW OLD WATCH - Courtesy SNAP DEAL. My freshly delivered Kenneth cole watch with Fast track Belt. Scratches, dirt & finger prints all over. WOW... Lovely Service & Amazing Quality Check. If I not received your proper response from you today then I have to lodge complaint in Consumer Court against you. Please give me quick reply as early as possible.

S

Shrutika Amberkar

from Mumbai, Maharashtra

Jun 8, 2015

MY NEW OLD WATCH - Courtesy SNAP DEAL. My freshly delivered Kenneth cole watch with Fast track Belt. Scratches, dirt &amp; finger prints all over. WOW... Lovely Service &amp; Amazing Quality Check. If I not received your proper response from you today then I have to lodge complaint in Consumer Court against you. Please give me quick reply as early as possible.

Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 9, 2015

Verified Support

Dear Shrutika Amberkar,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

O

Snapdeal.com Customer Care

from Delhi, Delhi

Jun 15, 2015

Verified Support

Dear [protected]@gmail.com,

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 7, 2015

Verified Support

Dear Shrutika Amberkar,

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

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Address: Chennai, Tamil Nadu

I ordered an American Tourister 64X000001 Cyber Backpack on 30/05/15. It was delivered on 03/06/15. But I'm not satisfied with the size of the because it seems to be too small to carry books to school. The picture showed in the website was pretty good but when I got the bag I was shocked to see its size. So I would like to exchange the bag with a new one.

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 4, 2015

Verified Support

Dear Vincent Jarald,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 7, 2015

Verified Support

Dear Vincent Jarald,

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

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