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Snapdeal.com Complaints & Reviews

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Updated: Nov 24, 2025
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A
AeshVora
from Dhoraji, Gujarat
May 19, 2015
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Address: Bhavnagar, Gujarat

YOUR ORDER NO. : [protected] Order Placed On :[protected]:34:47 this is my order the dt price on sale snapdeal 856.00 aprox. and after 8 days they says your order cancelled bcoz our right we will cancelled your order bcoz they chat with customers diaply rate and sale rate change after your order not satisfy with snapdeal but anyother online company given diff. amount voucher ya same amount voucher of you order only snapdeal given only200 rs. gift voucher so then also its profit margin 200+ bcoz 856-1275=419-200 gift =219 extra margin chaet with customer thanks
Snapdeal.com customer support has been notified about the posted complaint.
Dear AeshVora,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team
Dear AeshVora,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team
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    H
    hasnu savad
    May 19, 2015
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    ordered a shoe from snapdeal and it was returned due to some patch work and they just told that the amount will be refunded with in 4day and I am waiting for my amount for last 1 month. they are just cheating me. this is the tracking id:[protected] mobl nmbr:[protected], [protected]
    Snapdeal.com customer support has been notified about the posted complaint.
    Dear hasnu savad,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
    Thank You for your cooperation.

    Regards,
    Snapdeal Online Team
    Hi hasnu savad,

    Hope your concern is resolved. Do let us know if you need any further assistance. We will help you out.

    Thanks,
    Team Snapdeal
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      S
      subhash390
      from Madanpur, West Bengal
      May 19, 2015
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      Address: Kolkata, West Bengal

      Purchased Cheers Smart 35 phone on 28.03.2015 from snapdeal.com (Invoice details: 16054 dtd. 28.03.2015, purchaser: Kwality Communication, Shahdara Delhi-110032). I can't avail internet facility from this smart phone. All time it is showing "Web page not available". How can it can be resolved.
      Snapdeal.com customer support has been notified about the posted complaint.
      Dear subhash390,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

      Thank you for cooperating.

      Regards,
      Snapdeal Online Team
      Dear subhash390,

      Information about your contact details are still awaited from you. Please contact us on [protected]@snapdeal.com for any further clarifications.

      Regards,
      Snapdeal Online Team
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        P
        patrakamalkant
        from Bhubaneshwar, Odisha
        May 19, 2015
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        Address: Visakhapatnam, Andhra Pradesh

        MY Order ID: [protected] .
        we had ordered this Bureaucrat Blue Cotton Blend Regular Formal Shirt on 10may 2015 and this product has been delivered to us on 18may . we are not happy with the product quality and there is issue with the size.So we want to return this product. But we are unable to return this product. when we are going to that return option, it is not taking place.
        Snapdeal.com customer support has been notified about the posted complaint.
        Dear patrakamalkant,

        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
        Thank You for your cooperation.

        Regards,
        Snapdeal Online Team
        Dear patrakamalkant,

        We sincerely apologize for the inconvenience.
        Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

        Thank you for your cooperation.

        Regards,
        Snapdeal Online Team
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          A
          Anandraj madhu
          from Virarajendrapet, Karnataka
          May 18, 2015
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          Address: Mysore, Karnataka

          sir we have purchase soney power bank on 07-may-2015 it is not good product we become cheated actually i booked balck colour but they send silver and that product is not working now i want complaint now are els i need replace that product don't make cheet like this and als o p payed propre amount 2599 rupees my oredr no [protected] this is not good product Sony CP-V10/BLACK 10000 mAh Power B... my contact no [protected]
          Snapdeal.com customer support has been notified about the posted complaint.
          sir we have purchase soney power bank on 07-may-2015 it is not good product we become cheated actually i booked balck colour but they send silver and that product is not working now i want complaint now are els i need replace that product don't make cheet like this and also payed propre amount 2599 rupees my oredr no [protected] this is not good product Sony CP-V10/BLACK 10000 mAh Power B... my contact no [protected]
          Dear Anandraj madhu,

          Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
          Thank You for your cooperation.

          Regards,
          Snapdeal Online Team
          sir from your side your worker has call me from this number [protected]and [protected], [protected]he has taken all the bank details and i told my card no now he has taken 15700 fifteen thousand seven hundred rupees some think from my account and when i call back now he swithed of his mobile he told his name deepak and not lifting my call with in 24 if my amount will not get back i going near comminessor directly and giving a complant on snapdeal and on that no i have full details what he cal and talk me and bank account details my no [protected] thank you
          sir/madem he have purchase this iteams from my account and pleas block this iteams 19/05/15 booked [protected] www mobikwik com 9999 pos 7005454
          19.05.15 booked[protected] www mobikwik com 2588 pos 70005453
          19.05.1 booked[protected] www mobikwik com 2588 pos 70005453
          block this iteams he has cheated and booked this things from my account no he switch of suddenly [protected] [protected] block this iteams
          Hi Anandraj madhu,

          Hope your concern is resolved. Do let us know if you need any further assistance. We will help you out.

          Thanks,
          Team Snapdeal
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            S
            smarthbawa
            from Mohali, Punjab
            May 18, 2015
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            Address: Amritsar, Punjab

            I got my order on 5 may 2015 iberry auxus beast black from snapdeal. My order no. Is [protected] against name anju . But the product was so bad in use as it as many problems. 1.Heating badly when in use 2.White screen problem 3. Software problem 4.Charging problem 5. Charging only done when power is off 6.Some times software shrinks 7. In starting all no multimedia software is working like messenger, whats app and all like instagram 8.While playing games its show error like ''unfortunately this software stop working. Please take strict action against this. I went outside to mumbai for official work and took this mobile with me and due to this i suffer a lot many problem were their in handset and now mobile is not getting started.
            Snapdeal.com customer support has been notified about the posted complaint.
            Dear smarthbawa,

            Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
            Thank You for your cooperation.

            Regards,
            Snapdeal Online Team
            Dear smarthbawa,

            We sincerely apologize for the inconvenience.
            Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

            Thank you for your cooperation.

            Regards,
            Snapdeal Online Team
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              D
              Dhani Darj
              from Mumbai, Maharashtra
              May 17, 2015
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              Address: Mumbai City, Maharashtra

              Hi, My name is Deepali Darji $ my registered mob num is [protected]. I have ordered a mi power bank thru snap deal it was delivered on 4 may at my registered address however I received damage product even the packing I received of power bank was totally damage plastic. After taht I called at snap deal cust care, I requested for the refund of the product however very next day on 5 may the product was collected from my place but still I have not received refund for my order. On 7th I have called to cust care that I have not received my refund but the cust care agent confirmed tht it will get refund on 11 may. Till the date I have not received any refund of my money. Today morning I.e on 13 may I have called to cust care dept. I have spoken to floor supervisor Mr Hitesh he informed tht he needs to check with finance team for the issue & he will call back in 1 hour time but I have not recv any call back from ur team however after taht I again called in evening I have spoken to Mr vinod he said taht he will call back next day evening with resolution as he needs to check with finance team. It seems surprise that everyone is giving same response & no resolution found. Snap deal seems a good image but not able to find any good service compares with amazon. I m requesting for my refund of rs 808 where I m helpless in this case.Its an surprise that u people are providing very bad service taht I have purchased product of rs 808 which is very huge amt & received damage product. Request for an quick response or need to escalate further to consumer team . I have called multiple times to the cc tram but no response foubf PFB details for ur reference. Regards, DEEPALI DARJI
              Snapdeal.com customer support has been notified about the posted complaint.
              Dear Dhai Darj,

              We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

              Thank you for cooperating.

              Regards,
              Snapdeal Online Team
              Dear Dhani Darj,

              Information about your contact details are still awaited from you. Please contact us on [protected]@snapdeal.com for any further clarifications.

              Regards,
              Snapdeal Online Team
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                V
                vaishalikashyap
                from Mumbai, Maharashtra
                May 17, 2015
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                Address: New Delhi, Delhi

                I orderd a pair of heels and boots on 11th january 2014 but due to size issues i asked for replacement within 1 week. they took my money and stuff both and now even after 1 year i havnt received anything, whenever i call them they say give us some time. now i dont want anything i just want my money back
                Snapdeal.com customer support has been notified about the posted complaint.
                Dear vaishalikashyap,

                Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                Thank You for your cooperation.

                Regards,
                Snapdeal Online Team
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                  C
                  chandrakant chandu
                  from Ahmedabad, Gujarat
                  May 17, 2015
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                  Address: Latur, Maharashtra

                  My name is Chandrakant Balaji Kamble. I live in 'Gyandev Paravati' LIC COLONY PRAGATI NAGAR LATUR. Yours given t-shirt don't like to me. So give me the thik quality of the t-shirt. You take more 100rs. Your costmer
                  Dear chandrakant chandu,

                  We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

                  Thank you for cooperating.

                  Regards,
                  Snapdeal Online Team
                  Dear chandrakant chandu,

                  Information about your contact details are still awaited from you. Please contact us on [protected]@snapdeal.com for any further clarifications.

                  Regards,
                  Snapdeal Online Team
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                    A
                    Ayush Gaur
                    May 17, 2015
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                    Address: Lucknow, Uttar Pradesh

                    I order the puma canvas shoes on 14 may but today i saw my order is cancelled can u tell me by msg why it is cancelled and it also happened to me by second time last time I ordered a loafer they also cancelled and my registered no. Is [protected] .
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Dear Ayush Gaur,

                    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                    Thank You for your cooperation.

                    Regards,
                    Snapdeal Online Team
                    Dear Ayush Gaur,

                    We sincerely apologize for the inconvenience.
                    Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

                    Thank you for your cooperation.

                    Regards,
                    Snapdeal Online Team
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                      M
                      madhups2
                      from Chhabra, Rajasthan
                      May 17, 2015
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                      Address: Kota, Rajasthan

                      Maine Snapdeal Se Ek Mobile Purchase Kiya Tha 11th April 2015 Ko Infocus M330. My Order ID: [protected] yeh hai. Jis din product delivered hua tha uske thodi der baad hi maine usse return ke liye daal diya tha. Becuse Ek To Mujhe Uski Camera Quality Pasand Nahi Aayi Or Dusra Uska Ek Corner Side Halka Sa Rough Hai.. Magar Snapdeal walo ne us product ko return nhi kiya bas yahi kehte rahe ki service center par baat karo.. Or 2 baar unhone mujhe Infocus Mobile Ke Service Center Number Diye Hai.. Ek Number to call nahi utha rahe hai or dusra number unhone jo diya hai woh galat hai.. Or Roz Snapdeal waale kehte ki aapka case jaldi solve karange.. Kabhi to woh number galat dete or kabhi kehte k aapka issue jaldi solve karange. Or 1 month baad yaani 17 May 2015 ko snapdeal waale keh rahe hai ki Product wapis Nahi Hoga.. Humari Return Policy Nahi Hai... Electronics Me..
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Dear madhups2,

                      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                      Thank You for your cooperation.

                      Regards,
                      Snapdeal Online Team
                      Hi madhups2,

                      Hope your concern is resolved. Do let us know if you need any further assistance. We will help you out.

                      Thanks,
                      Team Snapdeal
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                        V
                        vicky panchal
                        from Delhi, Delhi
                        May 16, 2015
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                        Address: Rohtak, Haryana

                        I buy a phone (readme 2) form sneap deal. but i changed my mind from readme to HTC. when i received my phone, i visit snap deal website and enter return complaint. they called me up and said we can not take the phone back it is our company policy. i never used the phone. they said if box is open after that we can not take the order back.. so how can i check my phone without opening the box. i said i will buy another phone with greater value from snap deal. again they said about company policies. so company policies should also applied when snap deal handover product to the coustmer. they said if we take back the product we will check it that it is ok or not.. this should be done at deleivery time too.. company policy also said coustmer is god.. but they are not following it.. i am very frustrated with snap deal . plzz do something..
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Dear vicky panchal,

                        We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

                        Thank you for cooperating.

                        Regards,
                        Snapdeal Online Team
                        Dear vicky panchal,

                        Information about your contact details are still awaited from you. Please contact us on [protected]@snapdeal.com for any further clarifications.

                        Regards,
                        Snapdeal Online Team
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                          K
                          karthickraj d
                          May 16, 2015
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                          Address: Salem, Tamil Nadu

                          Hai sir, I am Karthick raj from Salem, I have ordered and received lenovo S580 Black in snap deal on 15-Feb-15.Invoice Number: S2F27E/14-15/6447. Past three days processor were getting more heat even though if am not using the mobile and also Applications. Can u help me what was the next level to rectify this problem.Send the details of Costumer Service center in salem or near by district.
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Dear karthickraj d,

                          We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

                          Thank you for cooperating.

                          Regards,
                          Snapdeal Online Team
                          Dear karthickraj d,

                          Information about your contact details are still awaited from you. Please contact us on [protected]@snapdeal.com for any further clarifications.

                          Regards,
                          Snapdeal Online Team
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                            G
                            gauravk83
                            from Mumbai, Maharashtra
                            May 16, 2015
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                            Address: Pune, Maharashtra

                            I would like to raise a complaint against Snapdeal. I am daily receiving newsletters from snapdeal. I tried to unsubscribe from newsletters, however it is not working. I called snapdeal customer care for the same, but the agent said to do settings in my mailbox & was of not much help. I would like to know why the hell I should do settings in MY mailbox, when your website is not working properly & doing unsubscribe for me. Stop sending me mails. I don't want receive mails from sanpdeal. I have not faced such issue with other websites(flipkart & amazon). Stop irritating consumers by sending mails everyday!!!
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Dear gauravk83,

                            Information about your contact details are still awaited from you. Please contact us on [protected]@snapdeal.com for any further clarifications.

                            Regards,
                            Snapdeal Online Team
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                              A
                              ansulsingh
                              from Jaipur, Rajasthan
                              May 16, 2015
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                              Dear sir, I, Indrabushan Singh, had purchased the Acer Liquid E700(black Color) and the order no is [protected]. Now my mobile is theft during the travel and I have to track it using surveillanche. So I need the IMEI no of it. So, I request you to send me the IMEI of my mobile. I will be highly thankful to you. with great regards.
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Dear ansulsingh,

                              Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                              Thank You for your cooperation.

                              Regards,
                              Snapdeal Online Team
                              Hi ansulsingh,

                              Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

                              Thanks,
                              Team Snapdea
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                                R
                                Ria42014
                                from Mumbai, Maharashtra
                                May 16, 2015
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                                I bought Micromax MMX219W from Snapdeal. It was working till yesterday. All of a sudden it stopped working. The green light for wifi is ON, but the device is not detectable from any pc, tablet, mobile. It is also not detectable from pc via USB port.
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Dear Ria42014,

                                We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

                                Thank you for cooperating.

                                Regards,
                                Snapdeal Online Team
                                Dear Ria42014,

                                Information about your contact details are still awaited from you. Please contact us on [protected]@snapdeal.com for any further clarifications.

                                Regards,
                                Snapdeal Online Team
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                                  A
                                  Aswin Sivan
                                  May 15, 2015
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                                  Address: Ernakulam, Kerala

                                  I received some books instead of mobile phone on snapdeal online shoping the phone infocous m2 Rate : 4999 item code:DB2947001 ORDER NO:[protected] SUB ORDER NO:[protected] IMEI NO:[protected] Seller details V R Portfolio PVT LTD-BIJ Khasra no.631, phirni sadak, village Bijwasan, near CISF Camp CITY Delhi/Delhi Pin 110061 COMPANY'S VAT TIN:[protected] COMPANY'S CST NO:[protected] BUYER DETAILS Aswin sivan Thalonichira house Chirakkakam, Varapuzha PO Pin : 683517 District : Ernakulam State: kerala Phone no : [protected] [protected] Item DISPATCH DOC . NO.(AWB)EQ[protected]IN I want my money back or the product.Please refund my money...
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Dear Aswin Sivan,

                                  Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                                  Thank You for your cooperation.

                                  Regards,
                                  Snapdeal Online Team
                                  Dear Aswin Sivan,

                                  We sincerely apologize for the inconvenience.
                                  Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

                                  Thank you for your cooperation.

                                  Regards,
                                  Snapdeal Online Team
                                  I want my money back ... please contact me
                                  ... other wise I'm moving to legally
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                                    Rkshirsagar
                                    from Kuzhithurai, Tamil Nadu
                                    May 15, 2015
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                                    Address: Satara, Maharashtra

                                    Dear Sir, I am booking order "MICROMAX CANVAS SPARK" order No.[protected] dt.29.04.2015 but order delivery date 04.05.2015 but till date not received my order but many times complaint but your order is return/cancel remark.So, GO JAVAS courier no contact me so why are you return my Order. So, it's ok pls.my order return to me. Thanks & Regards, Rakesh Kshirsagar [protected]
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Dear Rkshirsagar,

                                    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                                    Thank You for your cooperation.

                                    Regards,
                                    Snapdeal Online Team
                                    Dear Rkshirsagar,

                                    We sincerely apologize for the inconvenience.
                                    Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

                                    Thank you for your cooperation.

                                    Regards,
                                    Snapdeal Online Team
                                    Dear Sir, I am booking order "MICROMAX CANVAS SPARK" order No.[protected] dt.20.05.2015 but order delivery date 26.05.2015 but till date not received my order but many times complaint but your order is not receive.So, GO JAVAS courier no contact me so why are you my Order. So, it's ok pls.my order to me. Thanks & Regards, AMAR PAWAR [protected]
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                                      sudiep
                                      from Kolkata, West Bengal
                                      May 15, 2015
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                                      Address: East Singhbhum, Jharkhand

                                      Item description - Pigeon pink non-stick kadai 2 litres Order no:[protected] Despatch doc. no.[protected] Received on 15/5/2015 On delivery the product was found damaged- one handle completely broken. Quite an unsatisfactory and disappointing experience.Kindly replace or refund at the earliest. SUDIP BISWAS Regd mobile no. [protected] Already intimated Customer Care in this regard by phone
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Dear sudiep,

                                      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                                      Thank You for your cooperation.

                                      Regards,
                                      Snapdeal Online Team
                                      Dear sudiep,

                                      We sincerely apologize for the inconvenience.
                                      Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

                                      Thank you for your cooperation.

                                      Regards,
                                      Snapdeal Online Team
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                                        gaurav74918
                                        from Delhi, Delhi
                                        May 15, 2015
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                                        Address: Ganjam, Odisha

                                        Refer snapdeal item [protected] from my order no [protected] which was cancelled by snapdeal on 12/4/2015 at 1910hrs. The refund was initiated against my request number 17903309 after snapdeal failed to deliver the product and was claiming the delivery. however the refund has not been credited till date and it shows utter lack of responsibility. You are requested to initiate an immediate inquiry and penalise snapdeal.
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Dear gaurav74918,

                                        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                                        Thank You for your cooperation.

                                        Regards,
                                        Snapdeal Online Team
                                        Dear GAURAV74918,

                                        We sincerely apologize for the inconvenience.
                                        Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

                                        Thank you for your cooperation.

                                        Regards,
                                        Snapdeal Online Team
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