Snapdeal.com Complaints & Reviews

sir we have purchase soney power bank on 07-may-2015 it is not good product we become cheated actually i booked balck colour but they send silver and that product is not working now i want complaint now are els i need replace that product don't make cheet like this and als o p payed propre amount 2599 rupees my oredr no [protected] this is not good product Sony CP-V10/BLACK 10000 mAh Power B... my contact no [protected]

I got my order on 5 may 2015 iberry auxus beast black from snapdeal. My order no. Is [protected] against name anju . But the product was so bad in use as it as many problems. 1.Heating badly when in use 2.White screen problem 3. Software problem 4.Charging problem 5. Charging only done when power is off 6.Some times software shrinks 7. In starting all no multimedia software is working like messenger, whats app and all like instagram 8.While playing games its show error like ''unfortunately this software stop working. Please take strict action against this. I went outside to mumbai for official work and took this mobile with me and due to this i suffer a lot many problem were their in handset and now mobile is not getting started.

Hi, My name is Deepali Darji $ my registered mob num is [protected]. I have ordered a mi power bank thru snap deal it was delivered on 4 may at my registered address however I received damage product even the packing I received of power bank was totally damage plastic. After taht I called at snap deal cust care, I requested for the refund of the product however very next day on 5 may the product was collected from my place but still I have not received refund for my order. On 7th I have called to cust care that I have not received my refund but the cust care agent confirmed tht it will get refund on 11 may. Till the date I have not received any refund of my money. Today morning I.e on 13 may I have called to cust care dept. I have spoken to floor supervisor Mr Hitesh he informed tht he needs to check with finance team for the issue & he will call back in 1 hour time but I have not recv any call back from ur team however after taht I again called in evening I have spoken to Mr vinod he said taht he will call back next day evening with resolution as he needs to check with finance team. It seems surprise that everyone is giving same response & no resolution found. Snap deal seems a good image but not able to find any good service compares with amazon. I m requesting for my refund of rs 808 where I m helpless in this case.Its an surprise that u people are providing very bad service taht I have purchased product of rs 808 which is very huge amt & received damage product. Request for an quick response or need to escalate further to consumer team . I have called multiple times to the cc tram but no response foubf PFB details for ur reference. Regards, DEEPALI DARJI

I orderd a pair of heels and boots on 11th january 2014 but due to size issues i asked for replacement within 1 week. they took my money and stuff both and now even after 1 year i havnt received anything, whenever i call them they say give us some time. now i dont want anything i just want my money back

My name is Chandrakant Balaji Kamble. I live in 'Gyandev Paravati' LIC COLONY PRAGATI NAGAR LATUR. Yours given t-shirt don't like to me. So give me the thik quality of the t-shirt. You take more 100rs. Your costmer

I order the puma canvas shoes on 14 may but today i saw my order is cancelled can u tell me by msg why it is cancelled and it also happened to me by second time last time I ordered a loafer they also cancelled and my registered no. Is [protected] .

Maine Snapdeal Se Ek Mobile Purchase Kiya Tha 11th April 2015 Ko Infocus M330. My Order ID: [protected] yeh hai. Jis din product delivered hua tha uske thodi der baad hi maine usse return ke liye daal diya tha. Becuse Ek To Mujhe Uski Camera Quality Pasand Nahi Aayi Or Dusra Uska Ek Corner Side Halka Sa Rough Hai.. Magar Snapdeal walo ne us product ko return nhi kiya bas yahi kehte rahe ki service center par baat karo.. Or 2 baar unhone mujhe Infocus Mobile Ke Service Center Number Diye Hai.. Ek Number to call nahi utha rahe hai or dusra number unhone jo diya hai woh galat hai.. Or Roz Snapdeal waale kehte ki aapka case jaldi solve karange.. Kabhi to woh number galat dete or kabhi kehte k aapka issue jaldi solve karange. Or 1 month baad yaani 17 May 2015 ko snapdeal waale keh rahe hai ki Product wapis Nahi Hoga.. Humari Return Policy Nahi Hai... Electronics Me..

I buy a phone (readme 2) form sneap deal. but i changed my mind from readme to HTC. when i received my phone, i visit snap deal website and enter return complaint. they called me up and said we can not take the phone back it is our company policy. i never used the phone. they said if box is open after that we can not take the order back.. so how can i check my phone without opening the box. i said i will buy another phone with greater value from snap deal. again they said about company policies. so company policies should also applied when snap deal handover product to the coustmer. they said if we take back the product we will check it that it is ok or not.. this should be done at deleivery time too.. company policy also said coustmer is god.. but they are not following it.. i am very frustrated with snap deal . plzz do something..

Hai sir, I am Karthick raj from Salem, I have ordered and received lenovo S580 Black in snap deal on 15-Feb-15.Invoice Number: S2F27E/14-15/6447. Past three days processor were getting more heat even though if am not using the mobile and also Applications. Can u help me what was the next level to rectify this problem.Send the details of Costumer Service center in salem or near by district.

I would like to raise a complaint against Snapdeal. I am daily receiving newsletters from snapdeal. I tried to unsubscribe from newsletters, however it is not working. I called snapdeal customer care for the same, but the agent said to do settings in my mailbox & was of not much help. I would like to know why the hell I should do settings in MY mailbox, when your website is not working properly & doing unsubscribe for me. Stop sending me mails. I don't want receive mails from sanpdeal. I have not faced such issue with other websites(flipkart & amazon). Stop irritating consumers by sending mails everyday!!!

Dear sir, I, Indrabushan Singh, had purchased the Acer Liquid E700(black Color) and the order no is [protected]. Now my mobile is theft during the travel and I have to track it using surveillanche. So I need the IMEI no of it. So, I request you to send me the IMEI of my mobile. I will be highly thankful to you. with great regards.

I bought Micromax MMX219W from Snapdeal. It was working till yesterday. All of a sudden it stopped working. The green light for wifi is ON, but the device is not detectable from any pc, tablet, mobile. It is also not detectable from pc via USB port.

I received some books instead of mobile phone on snapdeal online shoping the phone infocous m2 Rate : 4999 item code:DB2947001 ORDER NO:[protected] SUB ORDER NO:[protected] IMEI NO:[protected] Seller details V R Portfolio PVT LTD-BIJ Khasra no.631, phirni sadak, village Bijwasan, near CISF Camp CITY Delhi/Delhi Pin 110061 COMPANY'S VAT TIN:[protected] COMPANY'S CST NO:[protected] BUYER DETAILS Aswin sivan Thalonichira house Chirakkakam, Varapuzha PO Pin : 683517 District : Ernakulam State: kerala Phone no : [protected] [protected] Item DISPATCH DOC . NO.(AWB)EQ[protected]IN I want my money back or the product.Please refund my money...

Dear Sir, I am booking order "MICROMAX CANVAS SPARK" order No.[protected] dt.29.04.2015 but order delivery date 04.05.2015 but till date not received my order but many times complaint but your order is return/cancel remark.So, GO JAVAS courier no contact me so why are you return my Order. So, it's ok pls.my order return to me. Thanks & Regards, Rakesh Kshirsagar [protected]

Item description - Pigeon pink non-stick kadai 2 litres Order no:[protected] Despatch doc. no.[protected] Received on 15/5/2015 On delivery the product was found damaged- one handle completely broken. Quite an unsatisfactory and disappointing experience.Kindly replace or refund at the earliest. SUDIP BISWAS Regd mobile no. [protected] Already intimated Customer Care in this regard by phone

Refer snapdeal item [protected] from my order no [protected] which was cancelled by snapdeal on 12/4/2015 at 1910hrs. The refund was initiated against my request number 17903309 after snapdeal failed to deliver the product and was claiming the delivery. however the refund has not been credited till date and it shows utter lack of responsibility. You are requested to initiate an immediate inquiry and penalise snapdeal.

Dear Sir My replacement request with suborder code [protected] and ticket no. 18920371 has been completed on 29.04.2015 as per your message. On 04.05.2015 one message has been received from your end i.e. Chennai super kings T shirt (Siz...of snapdeal order no. [protected] is ready with seller and will be shipped any time with in 12 hours. But Till date, i.e: 15.05.2015 no product has been received from Snapdeal.com My Delivery Address: Vempati Srinivas Rly.Qtr.No. L.S.6 unit-3 near Bombay cinema hall Land mark: Near Indira Gandhi English Medium School Kharagpur - 721301 West Midnapore(Dist) West Bengal Mobile no. [protected]

Dear sir, As we had booked L.G brand washing machine, ag. this you had deliverd the same also deliverd another l.g brand washing machin through GATI . REF:SLP[protected]. KINDLY CALL ON US & UNLOAD THE SAME AT MY RESIDENCE. WITH AUTHORISED PERSON WITH ID PROOF. PL. LOOK THE MATTER URGENT & SERIOUS, IF ANY DAMAGE OR ANY KIND OF PROBLEM WE HAVE NOT RESPONCIBLE FOR SAME. NAYNA NITIN GALA (M) [protected]

D/ snapdeal My order is still delay and i'm receiving sms that i will get it in 3 business days but still not yet...9 of may i have place an order and today is 15th of may...kindly look in to the matter...last msg was delivery date may 13. but i have not receive . very disappointing . Ayisha

Hi Team, I ordered "Ekvira Tower Fan White" from snapdeal on 8th may 2015 and i received the product on 12th may (before estimated time) but when i checked the product it was damaged that fan was making soooo weird sound that we were not able to kept it on for even 2 seconds. on same day i called on snapdeal's customer care number, i asked executive to connect me with senior person & he connected me with one of the floor in-charge. i explained him all the concern & he said that my product wil be get replaced. he said that product will be get picked up by their courier partner within 3 working days and den it will take another 4-7 working days to get me replaced product. i informed him i want that product in urgent basis and also shared that why i want in urgent basis (basically i ordered that product for my 2 months old nephew, its summer time and if it will take soo much time to get replaced den it will be very difficult for that baby, i literally begged him for early replacement). so that guy told me that in this case he is escalating this issue on priority basis and my product wil be get picked up in next day itself or early morning of 2nd day. he said he will be der in loop etc etc... i was very happy and even i had given him positive feedback for how he interacted with me. Now the second & most harassing part. Next day in morning i received a text msg from courier company named "Nuvoex" that "your snapdeal reverse pickup order is out for pick by Mr deepak kolapte". they had mentioned deepak's number. in evening i called deepak and asked why product is not picked up, he said he is not a concern person and i have to call at der office number. 1st day went. again 2nd day i received same msg from courier company with deepak's number. that they also they didn't picked my product. Again i called on snapdeal's customer care number i interacted with Mr sachin (another flr in-charge) i tolled him everything he said the same thing that process is of 3 days and he had escalated the issue on priority basis and tomorrow (i.e 3rd day) product will be get picked up. 3rd day. I got the same msg from courier company after sometime i received a call from snapdeals logistic team. that executive told me to pack the product & be ready my product will be picked up within 3 working days from today bcuz courier company has rejected my request and now he have to re-scheduled m revere pick .(I was soo frustrated hearing that) i told him that it was supposed to be picked up in one day as you people had escalated the issue its already 3 days and now you are telling me for more 3 days. he replied sooo rudely that "my job is to inform you, i dont now what you interacted with inbound team"..he was talking sooo rudely. now it will take 5 days to get my product pickedup (keeping weekends in mind) den 4-7 days to get replaced product. so in total it will be 14-15 days. its not the first time that snapdeal are harassing customers. 1st snapdeal retail partner are sooo cheap that they sends damaged product, 2nd the "courier partner" they are soo useless that they dont even receive the calls and dat courier guy. that hole was near to my area but didn't came at my place. you guys are pooping money of customers and likes of softbank & Nexus As have informed that this product was for my nephew and thats why i want this to be picked up before Sunday and i want replaced product asap. if i dont receive my product on monday or Tuesday i wont hesitate to file a complaint on consumer forum.