Snapdeal.com Complaints & Reviews

sir i have ordered a Zapatoz Boots (Size: 9) on snapdeal. Due to problem in size i have return it. I have pay 499/- when I get it. But after return I dont get any amount and Zapatoz Boots till date. Item order no. is [protected]. kindly help me.

Dear Sir, I have facing problem from last month. I have purchased 419Rs USB Speaker. They send faulty Speaker. I returned my product last month but until could not receive any Replaced Product or My Refund. I talk to customer care, they told that all amount will be refund in my bank account. One month is over I have nothing. I think Snapdeal Refund Policy is Fake. Now they are not responding me. My order no. is [protected]. Please send me procedure, how to file a case against SnapDeal.com, This is fake site. Order No- [protected] rss.[protected]@gmail.com

I Prakash Singh ordered 3 times the above mentioned product but did'nt recieved it yet... its been almost a month every times our order is placed and canceled when the delivery date is near... then customer service executives respond me that "SORRY FOR THE INCONVINIENCE"... First thing I wanted to know is if the product is not available, than why should you placed the order. i am sharing the details with price variation.. Details of cancellation are as below: Your Order ID : [protected] Order Placed on:[protected]:42:51 S No. Item Name Paid Amount SD Cash Shipping Charges Cancellation Date 1. Intex LED-4000 100 cm (40) Full HD LED Television 23241 0 0 01/May/2015 2. Your Order ID : [protected] Order Placed on :[protected]:48:26 ORDER DETAILS S. No. Item Name 1 Intex LED-4000 100 cm (40) Full HD LED Television Delivery: Standard Delivery Sub Order No. Quantity Price [protected] 1 24990 Total Amount : 24990 Shipping Charges (+): 0 Total Offer Discount (-): 2874 Payable Amount: Rs. 22116 3. Your Order ID : [protected] Order Placed on :[protected]:29:59 ORDER DETAILS S. No. Item Name 1 Intex LED-4000 100 cm (40) Full HD LED Television Delivery: Standard Delivery Sub Order No. Quantity Price [protected] 1 30000 Total Amount : 30000 Shipping Charges (+): 0 Total Offer Discount (-): 2516 Payable Amount: Rs. 27484 I HAVE FILED A CASE AGAINST THE SNAPDEAL.COM IN CONSUMER FORUM, WORST ORGAINISATION TO PROVIDE CUSTOMER SERVICE AS WELL AS ITS CUSTOMER HANDELING IS REDICULUS. REGARDS PRAKASH SINGH [protected]

Deer sir . I have purchased a NAVKAR GRAY EMBROIDERED COTTON HALF MEDIUM KURTI, ATTRIBUTE :SIZE-36, ORDER NO:[protected], SUBORDER NO:[protected], But this size not equal to other brand . My requirement Size is 38 . So please replace this Item with Size 38.

I HAVE PURCHASED EAGLE ROTI MAKER ON THE 1ST WEEK OF 2015, , FOR FIRST FOUR MONTHS IT WAS WORK PORPERLY WITHOUT ANY PROBLEM, BUT RECENTLY (APRIL'2015) IT IS CONDUCTING ELECTRIC SHOCK, AND ONE DAY THE SHOCK WAS LIFE THREATENING, AFTER THAT DAY(25/04/2015) I STOPPED ITS USAGE..THE WARRANTY PERIOD IS NOT OVER.IT WOULD BE OF GREAT HELP IF THE PRODUCT IS REPLACED OR REPAIRED, THE INFORMATION REGARDING THE PRODUCT IS DETAILED BELOW:-- order ID: [protected] | Order Placed on :[protected]:02:46 Order Details : S.no Item name Suborder Number Quantity Estimated Dispatch Date Delivery Date Price 1 Eagle Roti Maker Delivery: Standard Delivery [protected] 1 On or Before Jan 05, 2015 Jan 11, 2015 709 Delivery: (+) 0 Total Amount : Rs. 709 Total Offer Discount : 14 Shipping Charges : 0 Express Delivery Charges : 0 Gift Voucher Redeemed : 0 SD Cash Redeemed : 0 Payable Amount : Rs. 695 Shipping Address : ARCHANA BHATTACHARYYA D4/15 INDRALOK HOUSING ESTATE II PAIKPARA, PO- COSSIPORE, PAIKPARA STATE GOVT GARRAGE Kolkata - 700002 West Bengal

Ordered via snapdeal.com Aynal sk order id-[protected] Sub order id-[protected] Mobile number-[protected] Fastrack party nb1474Smo2 men watch i am returned for[protected] my money bank account transfer request for 4-5-2015. and my bank details sent [protected]@snapdeal.com. snapdeal company my bank account money not transfer. i am very waiting snapdeal company my request not action and accountable. please sir, help and call me. my email-aynal.[protected]@yahoo.com and mobile number-[protected]

SIR, I HAVE PURCHASE HARD DISK ON FEB ICOMPLAINT TO SNAPDEAL THAT HARDDISK NOT WORKING SINCE IT IS 7DAYS GRACE PERIOD OVER THEY SAID THERE ISNOREPLACE MENT . AND THE IHAVE ASKED MANUFACTURERD WARRANTY BILL ITSELF WANRRANTYCARD AND THEN SEND HARDDSIK TO IHAVE SEND SEAGATES SERVICE CENTRE INCHENNAI .THEYFOUND OUT IT IS DUPLICATE IT ISNOTMANUFACTURERD BYSEAGATES.COMPANY.IHAVE WRITTEN 20EMAILS THERE ARE NOT REPLACEING OR REPAIIREING THE HARD DISK.

Hello, I have ordered two Curtains, the details are as follow, Order ID: [protected] (2 Items) Placed on Sat, 21 Mar, 2015 Homefab India Flo ral Designer Green Curtain Price: 484 1) One item is cancelled by the seller and it is refunded properly.I got 242 credited.(27 march) 2) Second item i returned back since i want both for my window (since window is large) using reverse pick up.Seller got the product and he initiated the refund for that on 30th march but till today i did not received it. I have intitied the complaint Request #17708984 and provided them my bank statement four-five times.One of.After a lot of times calling one of their representative "dipannita.biswas" told that they have added in sdcash..here is the snapshot of that .. Dear Sangram, Thank you for contacting Snapdeal.com With reference to your email/complaint in regards to the SD Cash, this is to inform you that we have credited the SD cash 242/- in your Snapdeal account. Kindly log in to your account and confirm. Yours sincerely, Customer Service Team – Snapdeal.com I thought finally i got my money but when i checked my sdcash it is not added. I am calling daily to snapdeal customer care and every time they are saying it will added today in any case. Uptill today i did not received my money (it has been one and half month) Can somebody help me in getting my money back. Thanks, Sangram

Dear Sir/Madam, I have wasted so much time to order and confirm this order on your sale day. What are the circumstances for cancelling the order by you. I want to know the reason. Is it 1) bulk - no i have not done that. placed only one order. 2) verification - no call / no emails has come to me.your customer care officers are giving different statements i want to escalate this matter to your Senior and take proper action so i can get my order back. I am not going to order again and let the same happen again. Kindly note that your are forcing me to go consumer court If you will not ship the same order as this is just illegal Regards

I had ordered a mobile from snapdeal, but is has a defect.so i appealed for a replacement request.the delivery boy picked up the damaged one but he didn't gave any kind of replacement/refund.so i am, therefore, requesting for a replacement/refund as soon as possible.

Dear Madam/Sir, I purchased one router and Fan in Snapdeal on 30th April. I received Fan and not received the router till now (they promised to deliver on 6th May). I am trying to contact snapdeal but they dent have direct number and I am only placing a complaint in their website but they are not responding. Please help me in this matter My order number:[protected] Thanks Sudheer

I can't get the extra 7% OFF on Purchasing 2 Components in the same cart using promo code COMP7 as promised. I also tried typing it at the time of payment. But then it says "This promo code is not supposed to be used manually". Please help!

I ordered a Lumia 530.It had reached me within 10 business days.But as there was a defect in that mobile, i appealed a replacement request.The delivery boy picked up the damaged mobile and gave ma a pick-up script.snapdeal also messaged me and told me that my mobile would be delivered within 3-4 business days.But yesterday I found that my replacement order has been cancelled as the mobile is out of stock.I didn't received the refund too..so I am, therefore, requsting to gave me the refund as quick as possible. My name-Suman Das Phone no.-[protected] Order no.-[protected]

Respected Sir, I have ordered a Ricoh BW All In One Printer Sp3510SF from snapdeal on[protected] vide order no.[protected]. The assured delivery date was [protected]. After contacting the courier Jalgaon about Docket Number [protected], it was understood that my order was return back due to non payment of sales tax and other tax. I have also contacted snapdeal customer care. They promised me to call back after inquiry. But yet now I have not receive any reply from them. Till 4th of May, 2015, we have not received our order. So, i mail you on[protected]. in reply u informed me that we have resent your parcel and you will receive your parcel with 2-3 days. On 07th may, we received one more mail from snapdeal that, as per the update received from the courier company, your order has been returned to us because no one was available when the delivery was attempted from their end. than i had a telephonic talk with courier company on[protected] and they informed me that snap deal had not yet resent any parcel of yours. i also have a telephonic talk with customer sale of snapdeal on [protected] and they suggested me to rebook the parcel. they also gave me complaint no. 00879463. infact firstly the parcel was returned before 4th may because of non payment of sales tax and other tax. this was not my fault. it was totally your negligence. secondly you sent me false mail that your parcel has been returned to us because no one was available when the delivery was attempted from their end. infact no such delivery was made. thirdly u did not resent my parcel and you have passed the false statement that you have resent the parcel and i will receive it within 2-3 days. Such types of false statements were passed by snapdeal which is a very big company of todays. this type of behaviour is not expected from you. you have unnecessarily harassed me by passing false and wrong statement one after the another. it has already passed around 15 days that i am waiting for my parcel. kindly take necessary steps, so that i can receive my parcel. My contact number is [protected]. regards

dear freinds i had ordered a SAMSUNG galaxy s4 GT-I9500 deep black from snapdeal this is my first order from snap-deal i did not even beleive that the snapdeal is only the MEDIATOR for the customer to the seller. PLEASE GUYS DON'T PURCHASE FROM THE CHEAPEST SOLUCTION YOU CAN ALSO SELECT THE SELLER ACCOUDINT THE REVEIEW SO THAT YOU ALL SHOULD NOT SUFFER AS I AM I HAD LOST 21000 DUE TO i received empty parcel. FREOM CHEAPEST SOLUTION GUYS DON'T BELEIVE HIM THE NAME ONLY SAYS ABOUT THE SELLER KINDLY PLEASE IF ANY ONE CAN BLOCK AND TRACK THIS imei NUMBER IT WOULD BE A GREAT HELP PLEASE GUYS HELP ME I AM WAITING FOR THE JUSTICE I AM CALLING AND WRITING MAILS EVERY DAY BUT THERE IS NO RESPONSE HELP ME IF YOU COULD FIND ANY WAY SO THAT I CAN GET MY MONEY BACK I AM ALSO PROVIDING ALL THE ORDER RELATED INFORMATION TO THE DESCRIPTION SO THAT YOU CAN ALSO KNOW WHAT IS HAPPENEING PLEASE CALL TO [protected] AND HERE THE STORY BROKER SNAPDEAL WASTE WASTE WASTE... JUST TIME PASS I LOST MY ONE YEAR SAVINGS item cose:JB631695 ORDER ID:[protected] SUBORDER NO :[protected] IMEI NO :[protected] item cose:JB631695 ORDER ID:[protected] SUBORDER NO :[protected] IMEI NO :[protected] item cose:JB631695 ORDER ID:[protected] SUBORDER NO :[protected] IMEI NO :[protected] item cose:JB631695 ORDER ID:[protected] SUBORDER NO :[protected] IMEI NO :[protected] item cose:JB631695 ORDER ID:[protected] SUBORDER NO :[protected] IMEI NO :[protected]

i have orded a produt in ur snapdell and i got estimated delivery and it has been complated but i did not not my product yet and and go javs is giving me verrrrryyyyyyyyyyyyyyyyyy bad servise and can you replay when my product comes and my order id is [protected]

I have ordered Symphony Cooler on 2nd may and till now i haven;t received the shipping details for the same. Status remain same on site and when i call customer care from last 4 days. They are saying we will resolve it within 48 hrs and wasting my time i could have purchased it from SHop. PLease help Order number : [protected] regards Gaurav ph-[protected]

Respected Sir, I have booked Micromax Bolt A064 Phone Black on 2nd April 2015 against ORDER NO. : [protected] and they provide me 1st delivery date 12th April 2015 product not deliver on the date and then next date is 15th April same as this date, next delivery date is 21st April but this time same condition product not delivered, next date estimated delivery date 27th April, But snap deal has not delivered my product. so next i have cancelled my product order and requested for refund my money, on which they informed me you would received your money within 4 days. Since then I have been following up by calls till date and I haven't received the refund. Every time they are saying your money refund within 4 days.

This site is not delivering quality product as well as misguiding customers by delivering low MRP products i.e on site they show high MRP on site but when we order the product we receive is of low mrp. please assist. when i lodge a complaint i got the following reply: From: [protected]@snapdeal.com <[protected]@snapdeal.com> Date: Wed, May 6, 2015 at 7:52 PM Subject: Sunflame Sunflame Classic 4 Burner 4 Burner To: "gorika.[protected]@gmail.com" <gorika.[protected]@gmail.com> Dear Gorika, Greetings from Snapdeal! We sincerely apologize for the inconvenience you have experienced. We regret to inform you that, we would not be able to entertain your complaint as it has crossed the 7 day TAT. We would like to inform you that in case you face any problem with the purchased product, you have to inform us within 7 days from the date of delivery of your order. For detailed information, kindly refer to below mentioned FAQ’s link given on our website. http://www.snapdeal.com/info/TrustPay In case of any further assistance or clarification on this issue, please reply back to this email. Assuring you of our best services always, Yours sincerely, Customer Service Team – Snapdeal.com

Respected Sir, I have booked Symphony Ice Cube Air Cooler against Order ID: [protected] and estimated delivery date is[protected]. But snap deal has not delivered in time and my time is wasted.So i want compensation for the delay done by snap deal and wasted my time and made false statements that it will be delivered in the next day. Regards, U.Pradeep Kumar Mob: [protected]