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Snapdeal.com Complaints & Reviews

3.6
Updated: Nov 24, 2025
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Snapdeal.com reviews & complaints page 64

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S
Shikha@96
from Delhi, Delhi
Aug 28, 2019
Resolved
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Resolved

Address: Ih b girls hostel MNNIT ALLAHABAD, Allahabad, Uttar Pradesh, 211002

Hi

I had initiated returns for order id -[protected] however nobody came to pick up. I got the msg to reschedule the pickup however i am not getting the option to reschedule on app nor on site.

I have tried to call and reschedule but it says ' due to some technical issue i cant do that '.
Therefore you are requested to reschedule pick up for my order id [protected]
Sep 29, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2019
Snapdeal.com Customer Care's response
Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
I have ordered a package from Snapdeal bt unfortunately it comes with some missing parts...I complained it bt not pickup my package till now...so I request to give a solution of my problem
Snapdeal.com Customer Care's response, Aug 29, 2019
Verified Support
Hi Kabita,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
Shoes Ka order Kiya tha abhi tak Nahi Aaya shoes ki jagah sleeper Dal di replace Kiya to vo abhi tak Nahi Aaye

rescheduling of product return email - Comment #3524075 - Image #0
LALU POONIA's reply, Aug 29, 2019
Lotto ke shoes order kiya tha sleepers Dal di replace Kiya to shoe abhi tak delivery Nahi hua
Snapdeal.com Customer Care's response, Aug 30, 2019
Verified Support
Hi Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
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    S
    Sandhya mohanan
    from Irinjalakuda, Kerala
    Aug 27, 2019
    Resolved
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    Resolved

    The product sent by snapdeal is not working. No battery along with that. So i requested to returned that product. But no one come and pickup that product. Now one week completed. They sent me a mail about my addres is not correct
    Then how they sent the product before if my address is not correct? Come and pickup the product. I want my cash refund to my account immediately.
    Sep 29, 2019
    Complaint marked as Resolved 
    Snapdeal.com customer support has been notified about the posted complaint.
    Verified Support
    Aug 28, 2019
    Snapdeal.com Customer Care's response
    Hi Customer,

    We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

    Thanks!
    Team Snapdeal
    I got message from Snapdeal that I won first xuv 500 and they asked me to 8500/- for registration to delivery car. Is it true plz resolve it
    Snapdeal.com Customer Care's response, Aug 29, 2019
    Verified Support
    Dear Sikhindhar,

    Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

    Regards,
    Team Snapdeal
    My kapani slippers...
    Manisha Bindal's reply, Aug 23, 2019
    Plz reschedule my item for pickup..
    Snapdeal.com Customer Care's response, Aug 29, 2019
    Verified Support
    Hi Manisha,

    We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

    Thanks!
    Team Snapdeal
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      H
      Hardik wadhwa
      from Patiala, Punjab
      Aug 27, 2019
      Resolved
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      Address: Dnbs, Fatehgarh Sahib, Punjab, 140406

      I want to return[protected]
      :- return request) the order because its broken or damage order id is [protected] why you always put the issue on my return request. Why you put first on those order that no return policy. I want to return it as soon as possible otherwise i will never order again on snapdeal


      [protected]@gmail.com
      [protected]
      Sep 28, 2019
      Complaint marked as Resolved 
      Snapdeal.com customer support has been notified about the posted complaint.
      Verified Support
      Aug 28, 2019
      Snapdeal.com Customer Care's response
      Dear Hardik,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

      Regards,
      Team Snapdeal
      I purchased electrical thanduer but after open this item its defective. item replaced i will choose but item not pick and not replace.
      Snapdeal.com Customer Care's response, Aug 29, 2019
      Verified Support
      Dear Customer,

      We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

      Thanks!
      Team Snapdeal
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        S
        Siddharth . S . Sharma
        from Mumbai, Maharashtra
        Aug 27, 2019
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        My product (Titan NF9322SLO3MJ leather Analog men's watch )
        Order ID: [protected]
        Snapdeal has given me a fake, duplicate product and the quality of product was too bad and duplicate, it was a copie of titan company watch, which was a duplicate product has been delivered too me...
        The watch is duplicate and bad quality of titan watch.
        Snapdeal has delivered too me a duplicate and fake watch of bad quality of titan watch company and there no warranty card was given to me by snapdeal.
        +2 photos
        Snapdeal.com customer support has been notified about the posted complaint.
        Aug 27, 2019
        Updated by Siddharth . S . Sharma
        My product (Titan NF9322SLO3MJ leather Analog men's watch )
        Order ID: [protected]
        Snapdeal has given me a fake, duplicate product and the quality of product was too bad and duplicate, it was a copie of titan company watch, which was a duplicate product has been delivered too me...
        The watch is duplicate and bad quality of titan watch.
        Snapdeal has delivered too me a duplicate and fake watch of bad quality of titan watch company and there no warranty card was given to me by snapdeal.
        I attaching a invoice bill also .

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          S
          sahilk009
          from Delhi, Delhi
          Aug 27, 2019
          Resolved
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          Resolved

          Address: gurgaon, 122006

          Snapdeal denying my return & make excuse for wrong address.

          I have raised several complaints from your mobile app but i am not getting any responses for the same. I wanted 2 return both
          Order id: [protected] (1 item) placed on 14 aug, 2019
          Addidas navy polyster lcyra trackpants order id: [protected] (1 item) details
          Placed on 14 aug, 2019
          Nike side stripe dry fit tack pants from this order, however there is something wrong and i am not able 2 raise return for both items, they show return request closed. However yesterday 26th august 2019, the shadowbox person denying for my pickup & latter on got the massage of return failure becos of wrong address rather than thay have been delivered the items on same address. I have done mails on [protected]@snaldeal.com raised issue through website but no revert till time. Kindly revert with the update asap
          I am not able to contact you on your customer care number neither i could find any email id. Hope u receive this mail
          Registered mobile no is [protected]/[protected]
          Kindly call me back on [protected]
          Sep 27, 2019
          Complaint marked as Resolved 
          Snapdeal.com customer support has been notified about the posted complaint.
          Verified Support
          Aug 27, 2019
          Snapdeal.com Customer Care's response
          Hi Customer,

          We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

          Thanks!
          Team Snapdeal
          I Purchase Product in Snapdeal but Product is Damage so he is Return my Payment To My Account... But No Reflect To My Account... Reference number is[protected] pls check And help to Return My Amount
          Snapdeal.com Customer Care's response, Aug 28, 2019
          Verified Support
          Hi Customer,

          We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

          Thanks!
          Team Snapdeal
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            M
            Magikol Anurag Gupta
            from Mumbai, Maharashtra
            Aug 27, 2019
            Resolved
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            Resolved

            We have received a empty empty parcel where my ordered is thicker stainless steel round womens watch hjgjgkhukhkljh order no. [protected]. With reference invoice number s5e3fc/19/598 of parcel my email id is anurag. [protected]@magikol.co.in and phone number is [protected]. I am sending photo with video kindly go through it.
            +1 photos
            +1 videos
            Sep 30, 2019
            Complaint marked as Resolved 
            Verified Support
            Aug 28, 2019
            Snapdeal.com Customer Care's response
            Hi Magikol,

            We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

            Thanks!
            Team Snapdeal
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              A
              Almas Athar
              from Mumbai, Maharashtra
              Aug 26, 2019
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              Website: snapdeal.com

              Registered a complaint at "aapki samasya" on 2nd Nov, 2018 till date its shows pending. It was against snapdeal for a mobile phone which was damaged delivered. It was a cash on delivery order.

              Contacted through email but Snapdeal not responding at all. Already registered complaint with them.
              +1 photos
              Aug 28, 2019
              Updated by Almas Athar
              Few changes in last complaint, snapdeal has closed the complaint for refund i dnt know why, and in aapki samasya website this Complaint is still showing pending.
              Verified Support
              Aug 28, 2019
              Snapdeal.com Customer Care's response
              Dear Almas,

              We understand that our team has connected with you and informed you that complaint is against our trust pay policy (out of TAT). So, we are not able to proceed the same from our end.
              Regards,
              Team Snapdeal
              Aug 28, 2019
              Updated by Almas Athar
              Right now definitely you will say it as its out of tat, but what about the complaint that i had given within 7days, or it can be said on the same day it got delivered. You have blindly closed it with out asking it from the seller and the customer facing problem. I send you lots of mails for the same but received no reply. So now i want compension for the same amount, consider it seriously. Because it was taken very lightly by your side for the same making customer suffer mentally.
              Aug 28, 2019
              Updated by Almas Athar
              Check this what this site says about the same complaint i am talking about. I have tried to contact you from every possible ways.

              I received an letter informing about 1 lakh cash and 10lacs scrach cards

              registered a complaint still status shows pending - Comment #3520765 - Image #0
              registered a complaint still status shows pending - Comment #3520765 - Image #1
              registered a complaint still status shows pending - Comment #3520765 - Image #2
              Snapdeal.com Customer Care's response, Aug 28, 2019
              Verified Support
              Hi Customer! Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards. Thanks, Team Snapdeal
              I'm ordered product and amount paid but I have not received any product but snap deal msg me your product has been delivered how is possible ?? Please give my product other wise return my money ...how you are handover my parcel to any another person ??????? Plz do fast...
              Snapdeal.com Customer Care's response, Aug 28, 2019
              Verified Support
              Hi Customer,

              We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

              Thanks!
              Team Snapdeal
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                M
                Mujahid S
                from Jalpaiguri, West Bengal
                Aug 26, 2019
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                Address: No, Karnojora, Uttar Dinajpur, West Bengal, 733130

                I am mujahid sarkar from raiganj in west bengal... Today i have a phone call from snapdeal [protected] this num... He talked to me that i am the lucky customer in all over 540000 candidate... He told me that if i give them 5 rupees in their account, they will bring the car within 24 hours or it will require registration. Sir i requested u please do something
                Snapdeal.com customer support has been notified about the posted complaint.
                I returned my order bt i dient get my refund er amount till now its almost 7 days

                tata safari car - Comment #3520783 - Image #0
                Snapdeal.com Customer Care's response, Aug 28, 2019
                Verified Support
                Hi Customer,

                We’ve sent you an email. Please check your registered email ID and revert with the required details.

                Thanks!
                Team Snapdeal
                Sir I have Placed order on 06th Aug order id no :[protected] in online it is showing delivery but iam not received product iam complaint given in on line but no replay from them help on this

                tata safari car - Comment #3520803 - Image #0
                Snapdeal.com Customer Care's response, Aug 28, 2019
                Verified Support
                Hi Customer,

                We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                Thanks!
                Team Snapdeal
                This tablet is damage and snapdeal team is not pickup this item above 30 day going

                tata safari car - Comment #3520811 - Image #0
                tata safari car - Comment #3520811 - Image #1
                tata safari car - Comment #3520811 - Image #2
                sumit566's reply, Aug 22, 2019
                Not money refund
                Snapdeal.com Customer Care's response, Aug 28, 2019
                Verified Support
                Hi Customer,

                We are sorry for the unpleasant experience you’ve been through. Please share your visible order ID so that we can get this checked on priority.

                Thanks!
                Team Snapdeal
                My order was to be picked up but the pickup was unsuccessful for no reason and asked to reschedule the pickup but I am not able to reschedule my pickup and there is no option in the app to reschedule
                Snapdeal.com Customer Care's response, Aug 28, 2019
                Verified Support
                Hi Customer,

                We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                Thanks!
                Team Snapdeal
                I had purchased and immediately canceled Microsoft Office 2019 software through Snapdeal and made payment on 29th June, 2019, through Visa Debit Card on my ICICi Bank.
                Ref.VIN/SNAPDEAL CO/[protected]/[protected]
                Snapdeal.com Customer Care's response, Aug 28, 2019
                Verified Support
                Hi Arvind,

                Kindly share your exact concern along with the order details so that we can assist you.

                Thanks!
                Team Snapdeal
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                  D
                  Divyanshi S. Gaur
                  from Mumbai, Maharashtra
                  Aug 26, 2019
                  Resolved
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                  Resolved

                  Address: 6 ramnagar near hirabaugh circal varachha road surat, Gwalior, Madhya Pradesh, 474001

                  I have ordered for the combo of maybelline colossal and super black and loreal magique bold and supreme black and lakme eyeconic kajal + lip balms but i dont received the super black and loreal magique bold instead of that i received 2 maybelline colossal and 2 loreal magique Supreme black and 2 lip balms please resolve this
                  +1 photos
                  Sep 28, 2019
                  Complaint marked as Resolved 
                  Verified Support
                  Aug 28, 2019
                  Snapdeal.com Customer Care's response
                  Hi Divyanshi,

                  We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                  Thanks!
                  Team Snapdeal
                  Hi snapdeal team,

                  I brought Beliffr Stainless Steel round womens watch last month from snapdeal. But it is not working only. it is still within the warranty period. I am confused what to be done with it. Really disappointed by u people.Please guide me what to do now...
                  Snapdeal.com Customer Care's response, Aug 28, 2019
                  Verified Support
                  Hi Priyanka,

                  We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                  Thanks!
                  Team Snapdeal
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                    B
                    Bijith chandran
                    from Mumbai, Maharashtra
                    Aug 26, 2019
                    Resolved
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                    Resolved

                    My brother anathakrishanan got a call from snapdeal and they said he wins tata safari car, for registratioj process they are asking 6000 and adhar copy, i searched one customer care nunber of snapdeal and i called them, they also said he wins first prize in snapdeal lucky draw,
                    My brother name is ananthakrishanan
                    Mobile number is [protected]
                    Please give me a correct answer
                    Sep 29, 2019
                    Complaint marked as Resolved 
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 26, 2019
                    Snapdeal.com Customer Care's response
                    Dear Customer,

                    Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                    Regards,
                    Team Snapdeal
                    Hello Sir,
                    I Have Purchased JBL speaker But i Have Delivered JBL SPEAKER Empty BAG.But i have so many times call the customer care But There is no use. There is no speaker, Its Worst Snapdeal very very BAD.
                    SNAPDEAL is a fraud company.
                    Snapdeal.com Customer Care's response, Aug 27, 2019
                    Verified Support
                    Hi Mattam,

                    We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                    Thanks!
                    Team Snapdeal
                    Sir ordered nike shoes of size uk 8 and delivered me 8.5 and i want to replace it by mistake i wrote 7.5 in replacement section of your app bt i want size 8 please suggest

                    lucky draw winner call - Comment #3520348 - Image #0
                    Renu Rv Verma's reply, Aug 25, 2019
                    Sir ordered nike shoes of size uk 8 and delivered me 8.5 and i want to replace it by mistake i wrote 7.5 in replacement section of your app bt i want size 8 please suggest
                    Snapdeal.com Customer Care's response, Aug 27, 2019
                    Verified Support
                    Hi Renu,

                    We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                    Thanks!
                    Team Snapdeal
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                      K
                      Karan soni414
                      from Gurgaon, Haryana
                      Aug 25, 2019
                      Resolved
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                      Resolved

                      Address: Ward no. 20, Sanjay basti, Hanumangarh, Rajasthan, 335524

                      Snapdeal is fraud. My order id [protected]. I request to return product and pickup is completed 6 days ago but snadeal did not initiate my refund.
                      Anybody please do not order online on snapdeal because what happened to me should not happen to you and share it. Snapdeal is fraud. My refund amount is 2490 but snpdeal did not eligible. Please give me my refund.
                      Sep 6, 2019
                      Complaint marked as Resolved 
                      Refund recieved
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Aug 25, 2019
                      Updated by Karan soni414
                      [protected]
                      Verified Support
                      Aug 26, 2019
                      Snapdeal.com Customer Care's response
                      Hi Karan,

                      We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                      Thanks!
                      Team Snapdeal
                      Verified Support
                      Sep 10, 2019
                      Snapdeal.com Customer Care's response
                      Hi Customer,

                      We wish to inform you that the refund against your order has been completed from our end.

                      Thanks!
                      Team Snapdeal
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                        S
                        Siddharth . S . Sharma
                        from Mumbai, Maharashtra
                        Aug 25, 2019
                        Resolved
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                        Resolved

                        Snapdeal has given me a fake, duplicate product and the quality of product was too bad and duplicate, it was a copie of titan company watch, which was a duplicate product has been delivered too me...
                        The watch is duplicate and bad quality of titan watch.
                        Snapdeal has delivered too me a duplicate and fake watch of bad quality of titan watch company and there no warranty card was given to me by snapdeal.
                        +2 photos
                        Sep 27, 2019
                        Complaint marked as Resolved 
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Aug 25, 2019
                        Updated by Siddharth . S . Sharma
                        Snapdeal has given me a fake, duplicate product and the quality of product was too bad and duplicate, it was a copie of Titan company watch, which was a duplicate product has been delivered too me ...
                        The watch is Duplicate and bad quality of Titan watch and the seal of watch was open.
                        Snapdeal has delivered too me a duplicate and fake watch of bad quality of Titan watch company and there no warranty card was given to me by snapdeal.

                        Verified Support
                        Aug 26, 2019
                        Snapdeal.com Customer Care's response
                        Hi Siddharth,

                        We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                        Thanks!
                        Team Snapdeal
                        I have ordered a Titan watch in snapdeal. I received a fake product which lost it's color in just 3 days. The quality of the product is very poor.
                        I am attaching the Invoice for the product below.

                        I'm complaining about product titan watch - Comment #3520228 - Image #0
                        Snapdeal.com Customer Care's response, Aug 27, 2019
                        Verified Support
                        Hi Customer,

                        We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                        Thanks!
                        Team Snapdeal
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                          K
                          Kangabam Bhumeshwor Meitei
                          from Mumbai, Maharashtra
                          Aug 25, 2019
                          Resolved
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                          Resolved

                          Address: Khurai Nandeibam Leikai. Manipur,, Imphal East, Manipur, 795010

                          Sir,
                          Snapdeal employe bolker humko dhoka kiya uska name:-abhishek mondal. Id. No:-0139400. Pan:-no:-cqzpm4130n.
                          Adhaar no:[protected].
                          Enrollment no:-[protected].
                          Father :-aachintya kumar mondal.
                          Dob:-09/11/1992.
                          Abhishek mondal ka phone no:-[protected] or [protected].
                          Subkus id dekhaki or a/c:- no:-[protected]
                          Ifsc :-sbin0004380
                          State bank of india
                          Deke humse paisa laliya. Amount, 52473. (Fifty two thousand four hundred seventy three)
                          Sir.. Please help me. My. Phone no:-[protected], [protected].
                          Thanks sir.
                          Sep 26, 2019
                          Complaint marked as Resolved 
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 26, 2019
                          Snapdeal.com Customer Care's response
                          Dear Kangabam,

                          Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                          Regards,
                          Team Snapdeal
                          Hi, I had also received call from Snapdeal for the same saree that I had ordered saying that u r the lucky winner for Mahindra car or cash prize of 145000 rs /- .First they told me u have to pay 3500 for registration I paid then they ask me to pay 14500, after that 25200/- again after paying all this they asked to pay intercity charges of 37800/- even after paying all this they aske me to pay 49500/- I stopped it as I started suspect ING I spoke to Abisheikh mondal, they sent me some vedioes for their call center and SBI bank as well they asked me to speak to the Branch manager of SBI his name was Akash Verma they sent me his adhar and pan card copy as well next day they made me speak to their so called manage SUsanta Mondal in whose AC I had transfer the money when I asked them I can't pay further and for refund they r telling me to wait for 90 days .How can the SBI bank can be involved in this ..Plz help I have wasted so much money
                          Snapdeal.com Customer Care's response, Aug 31, 2020
                          Verified Support
                          Hi Pooja!

                          Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                          Thanks,
                          Team Snapdeal
                          Helpful
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                            N
                            narmada easwaran
                            from Chennai, Tamil Nadu
                            Aug 24, 2019
                            Resolved
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                            Resolved

                            On 27th july i ordered one sonata nd8073ym01 women's watch, order id is [protected] and got it delivered on 9th august, as i was not satisfied with the product i requested for return but on second thought i changed my mind and cancelled the return request. The pick up was attempted but told the guy that i have cancelled the return request and he went. I waited for a day to get response from snapdeal but didn't got any. I tried to cancel the order through their app there it said if i cancel the return request then in future i will not be able to return or replace any of my order (Which is ridiculous and unfair), so i didn't went ahead and kept it as i wanted to return. Since then every morning i get a message of picking up the product and on the evening i get a message that pick up was unsuccessful and i have no clue as no one came for pick up. From the past 10 days i am getting the same message in the morning and in the evening. I have tried to call them and brought to their notice but nothing has happened till date. I am asking just one question either pick the product up or leave it with me but don't cancel my future return requests. Whatever it may just inform me it's been quite a few days now.
                            Oct 6, 2019
                            Complaint marked as Resolved 
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 26, 2019
                            Snapdeal.com Customer Care's response
                            Hi Narmada,

                            We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                            Thanks!
                            Team Snapdeal
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                              D
                              Darshan Bothara
                              from Hyderabad, Telangana
                              Aug 24, 2019
                              Resolved
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                              Address: Deloitte Tower 1,Meenakshi Techpark, Survey No. 41,, Gachibowli Village, Ranga Reddy District, Hyderabad, Hyderabad, Andhra Pradesh, 500032

                              I have raised a return request on 7th august and till date the product is not been picked up,
                              the pickup gets rescheduled in every 2 days.
                              and today i receive a email from snapdeal saying as per our courier team you dont want to return the product where as they never contacted me about it.
                              i have been writing to snapdeal from past few days on a email regarding the same but the response i get is two lines saying your product will be picked up soon .

                              can you please help me on the same.
                              +1 photos
                              Oct 11, 2019
                              Complaint marked as Resolved 
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 26, 2019
                              Snapdeal.com Customer Care's response
                              Hi Darshan,

                              We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                              Thanks!
                              Team Snapdeal
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                                T
                                Tej Ks
                                from Belgaum, Karnataka
                                Aug 24, 2019
                                Resolved
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                                Address: Nelamangala, Bangalore Rural, Karnataka, 562123
                                Website: Snapdeal

                                I received a call from a no [protected] he said i am from snapdeal lu ky draw department nd he said i have won 12 lakhs and asked me to submit 6 l in order to obtain money and provided the detailsstate bank of india
                                A/c no.-[protected]
                                Name - arisam srikanth
                                Ifsc code sbin0002714.. Is this fake or real or fake pls help me in resolving this probelm...
                                Sep 27, 2019
                                Complaint marked as Resolved 
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 26, 2019
                                Snapdeal.com Customer Care's response
                                Dear Tej,

                                Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                                Regards,
                                Team Snapdeal
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                                  madhuri yuvnate
                                  from Mumbai, Maharashtra
                                  Aug 24, 2019
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                                  Address: Kolkata, Nagpur, Maharashtra, +91

                                  I am Madhuri . I am order product from Snapdeal. Then 22 August one message on my phone from Snapdeal .message for lucky draw 1st winner( Tata safari) 126000. Before u pay registration fee 6500.and giving all promises of truth . Tell me Snapdeal giving offer like this
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                                    M
                                    Manuj Teotia
                                    from Mumbai, Maharashtra
                                    Aug 23, 2019
                                    Resolved
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                                    Resolved

                                    Address: Vandana Beauty parlor, Choudhary dharamshala baker gale, Near saheed stumb, 245408

                                    Sir mujey 22/08/2019 ko mere madam key name pr 1 post merey address pr aaye hai usmey 1 scratch card hai or 1 lakh winner pries hai. Jab mainey usko scratch kra too usmey 10 lakh or sms code mela or 1 helpline no. Pr usko sms krney key leye bola mainey sms too kr deya. Or kuch time key baad mujey help line no. Sey call aaye or bola gaya kee aap total 11 laks key winner hai or aap ko 1 % tax deposite krna hoga 11 lakh ka 1 % yane 11000 uskey baad aapkey aacount mai 1100000 rupey trans fr ho jayengey. Sir aap mujko bataye kya ye sahe hai ya fraud hai mainey abhee koi bhe transfer amount nahe keyahai. Ples help me. Mai wo sabhee document aap ko send kr raha hu. Ples help me. Agar ye fraud hai too mere personal details kaisey leak hue.
                                    +3 photos
                                    Oct 11, 2019
                                    Complaint marked as Resolved 
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 26, 2019
                                    Snapdeal.com Customer Care's response
                                    Dear Manuj,

                                    Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                                    Regards,
                                    Team Snapdeal
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                                      A
                                      anilkpillai
                                      from Bengaluru, Karnataka
                                      Aug 23, 2019
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi

                                      Dear sir
                                      I had purchase a ambrane power bank 20800mah from snap deal
                                      Two days back but from the first date it self it is not getting full back up and they not ready to replace the same and referring to service center
                                      Please look in to the matter for replacement intiat id for return 59828664

                                      Item orders in the name of k sunilkumar
                                      Spree technology
                                      Sabarinager
                                      Hegdenager bangalore
                                      Bangalore
                                      [protected]@gmail.com
                                      [protected]
                                      [protected]
                                      Sep 26, 2019
                                      Complaint marked as Resolved 
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 24, 2019
                                      Snapdeal.com Customer Care's response
                                      Dear Customer,

                                      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                      Regards,
                                      Team Snapdeal
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                                        A
                                        Anurag6
                                        from Delhi, Delhi
                                        Aug 23, 2019
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                                        Address: Ramabai Nagar, Uttar Pradesh, 209111

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                                        Bankspunjab national bank [pnb] i have not receive my refund
                                        Punjab national bank [pnb] — i have not receive my refund

                                        1 review
                                        Pukhrayan, ramabai nagar district, uttar pradesh, india
                                        Anurag6 on aug 23, 2019
                                        Mark as resolved

                                        Sir maine snap deal se date 27.06.2019 ko shopping ki thi apane debit card se jiska no. [protected] hai or 27.06.2019 ko hi order cancel kar diya jiska refund mujhe snap deal ne 28.06.2019 ko kiya jiski jankari email and app ka sms ka prapt hui jiska reference no.[protected] hai par mere account me nahi aya hai snap deal customer care wale bolte hai ki charge dispute letter bank se lekar mail karo or bank wale letter dete nahi kahete hai ki is samasya se hamara koi lena dena nahi hai aap righting me applications do ham usiko karbonn copy ne mohar lagakar ke receiving dedenge bas
                                        Sir in dono ki alag-2 bato se mere refund nahi mil raha hai
                                        Name anurag kumartripathi
                                        A/c no. [protected]
                                        Debit card no. [protected]
                                        Reference no.[protected]
                                        Mobile no. [protected]
                                        +1 photos
                                        +1 videos
                                        Snapdeal.com customer support has been notified about the posted complaint.
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