Snapdeal.com Complaints & Reviews

Dear Concern,

I have a acoount in Snapdeal With name of Gaurav House, I have just started 2 months back.

I got a multiple orders of high value product Suit Worth Rs 3000 from same customer and i dispatched on time as well but after delivery customer raise complaint with her orders that she dont like it and returned back 200 Rs cheap suit which is not belongs to me.

So, i raised complaint to snapdeal, i got a call from them stating that you have to raise dispute after 2 days where i raised com[plaint on same day. Now i updated the system with return acceptance(because i thought that i got the parcel so i should update accpeted and as per snapdeal guy i can raise complaint after 2 days.

Now Snapdeal is not helping me out, not even they bother to verify the case, and clearly denying to help me because i have update the panel with acceptance.

I am new seller and the team is not ready to help, just copy paste reply all the time.

Snapdeal is not even checking that what the customer is doing but they just calling me again nd again just to close the ticket so that they will not got burden of open ticket.

I got a call when i register the complaint but the person also didnt tell me not to update system with acceptance.

I have raised complaint on time after knowing complete case as well no body is helping me . customer is doing fraud and she has no loss but after loss of around 8000 rs still no one is helping,

New company club factory is better than you atleast they know the pain of seller and everyone support,

Pathetic seller service you guys have

Regards
Sapna

We have given the delivery address for our orders. The delivery guy refused to come to my place when we requested him to do so. He was far away from my house. And he misbehaved and told to take back the order. He refused to deliver my order to the correct address. He told his name was Diwaker his ph. no. is [protected].

I got a fraudulent call from [protected] today, stating that i won a car in some lucky draw by @snapdeal. The person asked me send money through credit card or paytm. I immediately knew that this was fake.
This is a violation of customer identity, and could lead to revelation of my bank account information in the future. @snapdeal you guys are not trust worthy.

Hi

I had initiated returns for order id -[protected] however nobody came to pick up. I got the msg to reschedule the pickup however i am not getting the option to reschedule on app nor on site.

I have tried to call and reschedule but it says ' due to some technical issue i cant do that '.
Therefore you are requested to reschedule pick up for my order id [protected]

The product sent by snapdeal is not working. No battery along with that. So i requested to returned that product. But no one come and pickup that product. Now one week completed. They sent me a mail about my addres is not correct
Then how they sent the product before if my address is not correct? Come and pickup the product. I want my cash refund to my account immediately.

I want to return[protected]
:- return request) the order because its broken or damage order id is [protected] why you always put the issue on my return request. Why you put first on those order that no return policy. I want to return it as soon as possible otherwise i will never order again on snapdeal


[protected]@gmail.com
[protected]

My product (Titan NF9322SLO3MJ leather Analog men's watch )
Order ID: [protected]
Snapdeal has given me a fake, duplicate product and the quality of product was too bad and duplicate, it was a copie of titan company watch, which was a duplicate product has been delivered too me...
The watch is duplicate and bad quality of titan watch.
Snapdeal has delivered too me a duplicate and fake watch of bad quality of titan watch company and there no warranty card was given to me by snapdeal.

Snapdeal denying my return & make excuse for wrong address.

I have raised several complaints from your mobile app but i am not getting any responses for the same. I wanted 2 return both
Order id: [protected] (1 item) placed on 14 aug, 2019
Addidas navy polyster lcyra trackpants order id: [protected] (1 item) details
Placed on 14 aug, 2019
Nike side stripe dry fit tack pants from this order, however there is something wrong and i am not able 2 raise return for both items, they show return request closed. However yesterday 26th august 2019, the shadowbox person denying for my pickup & latter on got the massage of return failure becos of wrong address rather than thay have been delivered the items on same address. I have done mails on [protected]@snaldeal.com raised issue through website but no revert till time. Kindly revert with the update asap
I am not able to contact you on your customer care number neither i could find any email id. Hope u receive this mail
Registered mobile no is [protected]/[protected]
Kindly call me back on [protected]

We have received a empty empty parcel where my ordered is thicker stainless steel round womens watch hjgjgkhukhkljh order no. [protected]. With reference invoice number s5e3fc/19/598 of parcel my email id is anurag. [protected]@magikol.co.in and phone number is [protected]. I am sending photo with video kindly go through it.

Registered a complaint at "aapki samasya" on 2nd Nov, 2018 till date its shows pending. It was against snapdeal for a mobile phone which was damaged delivered. It was a cash on delivery order.

Contacted through email but Snapdeal not responding at all. Already registered complaint with them.

I am mujahid sarkar from raiganj in west bengal... Today i have a phone call from snapdeal [protected] this num... He talked to me that i am the lucky customer in all over 540000 candidate... He told me that if i give them 5 rupees in their account, they will bring the car within 24 hours or it will require registration. Sir i requested u please do something

I have ordered for the combo of maybelline colossal and super black and loreal magique bold and supreme black and lakme eyeconic kajal + lip balms but i dont received the super black and loreal magique bold instead of that i received 2 maybelline colossal and 2 loreal magique Supreme black and 2 lip balms please resolve this

My brother anathakrishanan got a call from snapdeal and they said he wins tata safari car, for registratioj process they are asking 6000 and adhar copy, i searched one customer care nunber of snapdeal and i called them, they also said he wins first prize in snapdeal lucky draw,
My brother name is ananthakrishanan
Mobile number is [protected]
Please give me a correct answer

Snapdeal is fraud. My order id [protected]. I request to return product and pickup is completed 6 days ago but snadeal did not initiate my refund.
Anybody please do not order online on snapdeal because what happened to me should not happen to you and share it. Snapdeal is fraud. My refund amount is 2490 but snpdeal did not eligible. Please give me my refund.

Snapdeal has given me a fake, duplicate product and the quality of product was too bad and duplicate, it was a copie of titan company watch, which was a duplicate product has been delivered too me...
The watch is duplicate and bad quality of titan watch.
Snapdeal has delivered too me a duplicate and fake watch of bad quality of titan watch company and there no warranty card was given to me by snapdeal.

Sir,
Snapdeal employe bolker humko dhoka kiya uska name:-abhishek mondal. Id. No:-0139400. Pan:-no:-cqzpm4130n.
Adhaar no:[protected].
Enrollment no:-[protected].
Father :-aachintya kumar mondal.
Dob:-09/11/1992.
Abhishek mondal ka phone no:-[protected] or [protected].
Subkus id dekhaki or a/c:- no:-[protected]
Ifsc :-sbin0004380
State bank of india
Deke humse paisa laliya. Amount, 52473. (Fifty two thousand four hundred seventy three)
Sir.. Please help me. My. Phone no:-[protected], [protected].
Thanks sir.

On 27th july i ordered one sonata nd8073ym01 women's watch, order id is [protected] and got it delivered on 9th august, as i was not satisfied with the product i requested for return but on second thought i changed my mind and cancelled the return request. The pick up was attempted but told the guy that i have cancelled the return request and he went. I waited for a day to get response from snapdeal but didn't got any. I tried to cancel the order through their app there it said if i cancel the return request then in future i will not be able to return or replace any of my order (Which is ridiculous and unfair), so i didn't went ahead and kept it as i wanted to return. Since then every morning i get a message of picking up the product and on the evening i get a message that pick up was unsuccessful and i have no clue as no one came for pick up. From the past 10 days i am getting the same message in the morning and in the evening. I have tried to call them and brought to their notice but nothing has happened till date. I am asking just one question either pick the product up or leave it with me but don't cancel my future return requests. Whatever it may just inform me it's been quite a few days now.

I have raised a return request on 7th august and till date the product is not been picked up,
the pickup gets rescheduled in every 2 days.
and today i receive a email from snapdeal saying as per our courier team you dont want to return the product where as they never contacted me about it.
i have been writing to snapdeal from past few days on a email regarding the same but the response i get is two lines saying your product will be picked up soon .

can you please help me on the same.

I received a call from a no [protected] he said i am from snapdeal lu ky draw department nd he said i have won 12 lakhs and asked me to submit 6 l in order to obtain money and provided the detailsstate bank of india
A/c no.-[protected]
Name - arisam srikanth
Ifsc code sbin0002714.. Is this fake or real or fake pls help me in resolving this probelm...

I am Madhuri . I am order product from Snapdeal. Then 22 August one message on my phone from Snapdeal .message for lucky draw 1st winner( Tata safari) 126000. Before u pay registration fee 6500.and giving all promises of truth . Tell me Snapdeal giving offer like this