Claimed

Snapdeal.com Complaints & Reviews

3.6
Last updated Jan 5, 2024
Complaints 14445
Resolved
9447
Unresolved
4998
Quick Links
Statistics
Share
Contacts

File a complaint to Snapdeal.com

Having problems with Snapdeal.com?

File a complaint and get it resolved by Snapdeal.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Snapdeal.com
Customer Service Contacts

Snapdeal.com Phone Numbers

Phone
+91 11 4637 1100
1592
668
+91 92 1269 2126
1459
1058
+91 88 8825 4614
1051
416

View more phone numbers

Snapdeal.com Website

Snapdeal.com Head Office Address

238, 1st Floor, Okhla Industrial Estate, Phase III
New Delhi
New Delhi District
Delhi
India
110020

Snapdeal.com reviews & complaints page 61

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Spurti Parvati
from Mumbai, Maharashtra
Report
Copy

ordered product not delivered after payment

I had ordered janasya crape kurti with palazzo on 17th August by paying Rs 904/- which is not delivered yet inspite of continuous reporting, they have sent fake signature & stating product already delivered on 21st, I was very much at home that day & have not received product and that is not my signature please resolve my issue ASAP, I have attached order details...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jitendrakushwah16
from Bhilwara, Rajasthan
Report
Copy

wrong product sent snapdeal

Address:lanka gate bahar jhalrapatan, Jhalawar, Rajasthan, 326023
Website:www.snapdeal.com

I have order a jeans Snapdeal and i am recevied order 20 Sep. so i im open my order to we are found a use material shots type product and i am complaint properly Mail and calls but snapdeal no proper response and saller is reject my order pickup..
our city saller are very misd behavior for recived pick up order...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
azurious
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

scam

Address:400089

Today i got this mail by snapdeal 9th anniversary lucky draw offering 1 lakh price money with 2nd price swift car on scratch card. It was easy for me to notice that it was a fraud letter because i have born with bad luck. Please do the need full and take serious action against such frauds. Contact numbers are on scratch card & letter attached here.

Thanks alot....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shilp Vekaria
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lucky draw winner 110000

Address:382421

I received a snapdeal lucky draw winner coupon through post and it has 2 coupon one of 1lakh and other scratch cad coupon i scratched and in that won 10lakh so now is it true. Also it contained a letter of redemption process
.in coupon helpline number is [protected] i called its looking like fraud so now can verify it can you help me further. Waiting for reply...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
Dewatwal Dinesh
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung cartridge

Address:DELHI, New Delhi, Delhi, 110043

I ordered samsung 116ltoner cartridge and due to unfit reason i requested for return on 22th august.2019
And i called 7-8 times for pickup but no satisfactory answer from snap deal side.
Snapdeal not taking action against that matter
So i requesting to you please do needful
And help to refund my amount
Regards
Deputy health officer
School health services
Najafgarh new delhi-110043...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aravind.sga
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my product pickup by ecom express courier person already on 19th but your update shown in snapdeal app that was picked up fail

I ordered one, HOD TG113 Bluetooth speaker, I received on 16th sep, in Snapdeal, unfortunately I not open the parcel, on 18th sep I open and try to use that, it was not charging, so I try to replace..& I checked my Snapdeal app I have time of 23rd sep, so I was apply the replacement options on 18th. today I received a message from Ecom express get ready for return the product. & I given the parcel to the Ecom express courier person today...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
feisal alikhan
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no answers from company on return complaint since 3rd september

Address:New Delhi, Lucknow, Uttar Pradesh

The inaccurate web description was there on the site. Plus it is not comfortable at all. Size issue is there as well.
The request reference number is 60151468
I have constantly trying to get in touch with snapdeal executives but they are not replying to my mails. At first they were asking me to send the oic of the item which i did as well but then too they again asked for the same. To which i replied to check the previous mail....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
siddharth1826
from Gwalior, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

scam

Address:A-48 palace orchard phase 3 kolar road, 462042

This website is a scam. Please stay away from it. They sold me fake shoes and then did not refund because i didn't have the box. It clearly said adidas but they aren't. The shoes are the worst copies i have ever seen and the box was not even of the shoes. Yet they still want the box. They ruined my day and i have no trust in online shopping now. I hope they are enjoying their win after successfully scamming me. Thankyou snapdeal......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
meettodeepc
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

privacy concern - need to delete/deactivate account

Someone has misused my email id to create snapdeal account, now this account has my email id and that person's mobile# as registered.

And snapdeal has a weird policy that they do not allow change of registered email id and phone number by any means and for any reason. And they donot provide any way to delete/deactivate snapdeal account.

I wrote to their customer care at [protected]@snapdeal.com, 2-3 times (Reference...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
BISHAL'S WEB___ THE WOV.
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud

Nitin kumar singh ne mujhe phone kia aur bola maine tata safari strome jita hai.. Usne mujhe kuch images dia apne details ka.. Usne bola registration k lia mujhe ₹3000 dena parega.. Maine dia lekin uske bad woo bole mere account me ₹1260000 send kar dia lekin tsd charge ke lia ruka hua hai... Mujhe phir se ₹18900 pay karna parega... Please return my money and arrest him...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
corpscorps
from Channapatna, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

krison eternity 5.1 bluetooth home theater

Address:New Delhi, Delhi

They delivered krison eternity 5.1 bluetooth home theater. Which is not working not even a single speaker of the entire home theatre. Wastage of my time and money. When asked for return they only replace it, i don't want that waste product replaced. They want me to sent it to them in a national courier service my own. J want my money refunded. J don't want any replacement anymore...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nerswma Boro
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product/subject: I am complaint about won prize tata safari car for snapdeal

Address:Paradise village beach resort culangute goa, 403416

I have received a call from snapdeal that you are the winner of first prize of snapdeal site. That is mahindra XUV500 or 1260000. If you want any one of these you can pay 6500 rupees for money/car. I can't understand this is for snapdeal site or this is the fraud call. Please resolve my problem....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Meenal Sujan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

disregard for consumer safety,

Address:Snapdeal

Following are my 2 mails to snapdeal
They have not bothered to do anything about this
I received a call from your delivery executive for hairband delivery. At first he started asking the delivery time, after i replied he asked my age which i thought was very wierd. He went on to make lewd remarks and inappropriate conversation which ranged from commenting on my whatsapp dp and then saying i have all your details, address phone...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
grievancecompany
from Mumbai, Maharashtra
Report
Copy

maxbell usb rechargeable electronic flameless lighter

I bought that above mentioned product. Order id: [protected]. After using one week, i returned the product and the company replaced it. Again, after using 7days, the product was found faulty. When i complain about it, they called me up and said that it is not possible to replace the material or refund money. They are cheating with us. This order no. Is [protected] on 11 sept. 2019. The policy return is faulty. They are not taking responsibility...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashim Kr.Mukhopadhyay.
from Durgapur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastrack metal round womens watch double payment you receive

Address:PANAGARH BAZAR, STATION ROAD, DIST- PACHIM BURDWAN, Bardhaman, West Bengal, 91

Dear sir, i most humbly lke to state that, i have been ordered fastrack metal round womens watch 1 pcs dt, 10/9/2019 and pay rs.548/- credit card through
Online. But today (16/9/19) your service delivery boy this watch delivered to kuntalika chakroborty, c/o-joydev ghosh, b2, 178/3, v. Knagar, mamc, durgapur-713210, w. B, mob no.[protected] and receive rs.548/-from kuntalika.
How it is possible. Double payment 1 pcs wrist watch....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Milan P Sharma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amount not received by company over wrong product

Address:New Delhi, Delhi, 492010
Website:m.snapdeal.com

I have ordered 2 pairs of sandals but recieved totally different sandals than what ordered so applied for refund, but company refused to accept and return my amount.
They says request can not be proced abd cancelled it.
It was totally fraud to me...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Sphoorti
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ordered product not delivered after payment

I had ordered janasya crape kurti with palazzo on 17th of august by paying 904/- which i have not received yet inspite of sending many mails but snapdeal is claiming they have already delivered the product. I had given the exact delivery address but i did not get the product but now they are sending fake signature as proof of receiver. I need justice for this issue asap...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vinal Sanghvi
from Mumbai, Maharashtra
Report
Copy

fraud call

Address:East Singhbhum, Jharkhand

So i received a call today morning and that guy told me that he is calling me from snapdeal and talked about my previous order, he legit gave me the details of my order and it's price and told me that because of this you have been selected out of 1 lakh customers and tata safari will be gifted to you for the same. Icouldn't believe that so i asked him toh share me the voucher and the application and he whatsapp me so i asked him to mail me...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
Navjodhpal singh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding delivery of wrong item

I have purchased moto g6 plus plain cases beastin - golden 360 degree protection rubberised matte hard case. When i received the item i received very old samsung flap cover. 2 times i call the courier guy he refused to take the item as per him item didn't match with his photo. I try to send emails also but until now i didn't get positive response. I fed up from this company and i decided not to buy anything from it in future....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
R
Raman08#2
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund request rejected unreasonably.

#order id - [protected]
#placed on - 08 september 2019
#delivered on - 12 september 2019
#item - fastrack 3089sl05 leather analog watch.

I've requested the refund on the same day i. E 12 sept. 2019 because
It is a fake watch. Its completely different from the provided image in the app. My return request is rejected without any reason. I just got a message that snapdeal can't process my request due...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy