Claimed

Snapdeal.com Complaints & Reviews

3.6
Last updated Jan 5, 2024
Complaints 14445
Resolved
9447
Unresolved
4998
Quick Links
Statistics
Share
Contacts

File a complaint to Snapdeal.com

Having problems with Snapdeal.com?

File a complaint and get it resolved by Snapdeal.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Snapdeal.com
Customer Service Contacts

Snapdeal.com Phone Numbers

Phone
+91 11 4637 1100
1592
668
+91 92 1269 2126
1459
1058
+91 88 8825 4614
1051
416

View more phone numbers

Snapdeal.com Website

Snapdeal.com Head Office Address

238, 1st Floor, Okhla Industrial Estate, Phase III
New Delhi
New Delhi District
Delhi
India
110020

Snapdeal.com reviews & complaints page 63

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Arokia Avs
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phishing sms

Address:Southern Command Provost Unit, 411001

This is me arokia avs i received an sms from snapdeal.
Im-sanpdl

Congrats! You won 1st prize tata saafari in 9th anniversary day, snapdeal. This is valid for today for registration contact on:[protected] t &c # snapdeal

I want to know how far this is true.

I called them so they were asking me to pay rs 6500 for the registration for safari alongwith aadhar card and one passport photo. They...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Priya1.sapbi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non delivery of navya collections pearl green prince

The product navya collections pearl green prince (Order id: [protected]) placed on 22 aug 2019 has not been delivered. On aug 28, 2019 received message from ecomm express (P sai kumar) will be delivering the product at 10:41 am. At around 12:26pm got a message that the item is delivered. When i called ecomm express and gave the order id, they say this order id does not exist and need to contact snapdeal. Why did i get a message saying that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepa N Iyer
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cod orders being sent without placing orders

Address:400709

Hi,

I have never placed any order with snapdeal however in july/aug 19, i got 2-3 sms for different cod orders placed by me and courier also called me for delivery. Orders are being couriered to my old address where we are not staying from long. It is such a nuisance to get calls and to explain each time that i haven't placed an order. This is such a fraud practice to send cod without placing order...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jayesh jadeja
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

send me a damage and duplicate item second time.

Address:Rajkot, Gujarat, 360002

I buy fastrack watch online from snapdeal but they send me duplicate and damage item.then i request to replace that watch.then today again send me damaged and duplicate item.i complain lasttime also same thing in snapdeal site but no response again they send me same thing.
How can snapdeal allow such a dealer who send a duplicate things.
Not happy with snapdeal. I alwaya buy thing's online from othet site also like amazon nd...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swarnika Rawat
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not replacing order

I ordered grey running nike shoe from snapdeal and all i got were used shoe which were of local brand and now they are not replacing it however they took those used shoe and money but there is no sign of replacement neither the are telling me when they will return it...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramath55
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my money loss

Address:7/782 mochampet, YSR, Andhra Pradesh, Ghyt

Nitin kumar singh cheating for my money 7500 rs you are lucky draw winner car aap ko kya jahiye car ya money karo bole aap government tax ke like 7500 paid karna hai main tho cheater ke account mein 7500 daldiya my money will be loss august 31/2019 my family is very poor plz refund my money 7500 name shaik rahamathulla ac no [protected] mobile no [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Praksh Kajrolkar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

faulty motorola turbo charger supplied by snapdeal and not responding to complaint

Address:400101
Website:www.snapdeal.com

I put request online through Snapdeal to purchase Motorola 3A Turbo Power Wall charger SKU CODE : MOTOROLA FAST CHARGER ATTRIBUTE : COLOR – BLACK ORDER NO : [protected], SUBORDER NO [protected], HSN : 8504 for Rs 598/- with invoice No. S9ED39/19/22021, Invoice date : 13 Aug 2019 Order Date : 13 Aug 2019.

I received above product at my residence on 22.08.2019. The charger was working for 5 days after that it was not not working....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ANIKET KUMAR SHRIVASTAVA
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

adidas full sleeve t-shirt

I ordered my adidas full sleeve t-shirt on 16 august whose order id is [protected] and whose expected delivery date was 27-29 august 2019. But on snapdeal app it shows delivered on 23 august not on my address. And i did not received it yet. And their is no any message or call comes before delivery on 23 august. I raise my complain on [protected]@support couples of time but they respond on their app where i am unable to reply them and they send me...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
ZappAttack
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product not delivered after 1 month

Address:380015

Order no.: [protected]

Order was placed on 5th aug with full payment. However, even after 1 month the order has not been even dispatched. The website still mentions delivery date of 16 aug even though the order hasn't even been dispatched yet. Complaints to the helpline have not produced any result.

Snapdeal isn't cancelling my order. Please cancel my order and give me back my money....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Surendra Sukapalli
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lucky winner cheating money 42000

Address:bihar india

My name s suneel, i am winning lack draw tata safari and 1260000 prize money, so sanpdel message winning mobil no [protected], so i am calling nitin kumar 1st 3500 rupees pay money normal charges next an amount of 12, 60, 000 has been credited to amount
Now clear balance of inr 12, 60, 000 please pay city transfer charge 13, 300. So pay money and next an amount of 12, 60, 000 has been credited to your account xxxxxxxxxxx5905now clear...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Anupam Kuma
from Udaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

snapdeal lucky draw winner

Address:Bandra Mumbai, North 24 Parganas, West Bengal

Sir i got a call that i am lucky draw winner to verify it i checked on online website all helpline no on internet told that i got the prize
One person company from kolkata stated that i have the link the other thing that it is true contact no[protected]
So i went with further proceding
The no from which i got call listed below[protected]
[protected]+[protected]
Then i followed step i paid 6500 first...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jagath odiyana
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not accepting return

Address:ESI hospital boys hostel, ESI hospital Rajajinagar, 560010

I had ordered nike slippers through Snapdeal and it's was fake product but now the Snapdeal is not accepting return, I don't need their fake product please help to get return
Snapdeal does the same thing to all
It is cheating customers by sending fake products
My right and left slippers are of DIFFERENT SIZE
And I compared it with original nike completly different and even the price is more what kind of service...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sapna1988
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud from seller-pathetic seller service-no action on cases

Address:vaishnavi appartment B-124/A1 duggal colony devli road khanpur new delhi, New Delhi, Delhi, 110062

Dear Concern,

I have a acoount in Snapdeal With name of Gaurav House, I have just started 2 months back.

I got a multiple orders of high value product Suit Worth Rs 3000 from same customer and i dispatched on time as well but after delivery customer raise complaint with her orders that she dont like it and returned back 200 Rs cheap suit which is not belongs to me.

So, i raised complaint to snapdeal,...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Neha Faryal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about misbehaviour of delivery boy.

Address:New Delhi, Delhi, 110017

We have given the delivery address for our orders. The delivery guy refused to come to my place when we requested him to do so. He was far away from my house. And he misbehaved and told to take back the order. He refused to deliver my order to the correct address. He told his name was Diwaker his ph. no. is [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gaikwad.....
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

getting fraud calls

Address:401,Avanish building, near Pinewood society, Mohan Nagar, Baner, Pune, Maharashtra, 411045

I got a fraudulent call from [protected] today, stating that i won a car in some lucky draw by @snapdeal. The person asked me send money through credit card or paytm. I immediately knew that this was fake.
This is a violation of customer identity, and could lead to revelation of my bank account information in the future. @snapdeal you guys are not trust worthy....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shikha@96
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rescheduling of product return email

Address:Ih b girls hostel MNNIT ALLAHABAD, Allahabad, Uttar Pradesh, 211002

Hi

I had initiated returns for order id -[protected] however nobody came to pick up. I got the msg to reschedule the pickup however i am not getting the option to reschedule on app nor on site.

I have tried to call and reschedule but it says ' due to some technical issue i cant do that '.
Therefore you are requested to reschedule pick up for my order id [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sandhya mohanan
from Irinjalakuda, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product not working

The product sent by snapdeal is not working. No battery along with that. So i requested to returned that product. But no one come and pickup that product. Now one week completed. They sent me a mail about my addres is not correct
Then how they sent the product before if my address is not correct? Come and pickup the product. I want my cash refund to my account immediately....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
H
Hardik wadhwa
from Patiala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

return order

Address:Dnbs, Fatehgarh Sahib, Punjab, 140406

I want to return[protected]
:- return request) the order because its broken or damage order id is [protected] why you always put the issue on my return request. Why you put first on those order that no return policy. I want to return it as soon as possible otherwise i will never order again on snapdeal


[protected]@gmail.com
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Siddharth . S . Sharma
from Mumbai, Maharashtra
Report
Copy

I'm complaining about product titan watch

My product (Titan NF9322SLO3MJ leather Analog men's watch )
Order ID: [protected]
Snapdeal has given me a fake, duplicate product and the quality of product was too bad and duplicate, it was a copie of titan company watch, which was a duplicate product has been delivered too me...
The watch is duplicate and bad quality of titan watch.
Snapdeal has delivered too me a duplicate and fake watch of bad quality of titan...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sahilk009
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

return refuse & failed

Address:gurgaon, 122006

Snapdeal denying my return & make excuse for wrong address.

I have raised several complaints from your mobile app but i am not getting any responses for the same. I wanted 2 return both
Order id: [protected] (1 item) placed on 14 aug, 2019
Addidas navy polyster lcyra trackpants order id: [protected] (1 item) details
Placed on 14 aug, 2019
Nike side stripe dry fit tack pants from this order, however...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy