Snapdeal.com Complaints & Reviews

Dear sir
Kal mere mo no me msg aya tha ap offer & dhamaka...
Congratulations. Dear customer. You are lucky winner of snapdeal t v show company online shopping you win 1st prize tata nexon car and amount rate is rs - 6, 90, 000.00 registration service charge 6500/- on deposit. Contact no:- cus.. No: [protected] &whatapps no. ([protected]) thanks mene register karwa diya 6500 pe bad me usande bola gst bharana hoga mene 20700 bhar diya or a msg aya your a/c xxxxxxx6050 transfer with credit inr 6, 90, 000.00 10:42:05 am[protected] has been transfer with (Gst) charge 3% rs, 20700 your problem has be hold ammount. Usake bad usane merese tds bharne ke liy bola wo mene 34500 pay kar diya a msg aya your a/c 20xxxxx6050 transfer with credit inr 6, 90, 000.00 11:34:05 am[protected] has been transfer with (Tds) charge 5% rs, 34500 your ammount successful download yono @ www.yonosbi.com usake bad fir usane 49000 pay karaane bola or mene 30000 pay kar diya lekin usane muje kus vapas nai kiya snapdeal pvt ltd a/c no - [protected] (S. B. I) ifsc code - sbin0004837 usaka account no hai abhisek mondal nam hai usaka plz mere paisa vapas kijiye or mere problem solav kijiye plz

I received a message saying that i won a tata nexon car worth rs. 6, 90, 000. As snapdeal runs a lucky draw with the people who order something from the site. Later i received a phone call [protected] from this no. Saying the same thing. They are asking for 6, 500 rs. Obviously this a fraud, but my complaint is that how can my personal information (Mobile no, order date, name) gets to these frauds. Highly dissatisfied with snapdeal

Hi,

I have received a letter with winning certificate of 1 lakh + 10 lacs of winning price to the address i once used for ordering an item from snapdeal.com.
The letter had my mobile number and address details which only should be used by snapdeal for delivery of items.

This looks like a fraudulent activity.
Please take action immediately.

A man named ramprakash patel called me saying me he works at snapdeal and said that i've won a lottery of 690000 or a tata nexon car. And to claim the prize i need to transfer 6900rs to his account. His contact number was [protected]. He told me that i have recieved a text message from company. But when i told him i have not recieved any kind of message or any email. He said it is because of some technical difficulty. When i confronted him and asked details about him he got started to get mad and hung up on me.

I placed a order for sandisk ultra 32 gb usb 3.0 pen drive on 29th august, 2019. My order id is [protected]. I paid rs.457 for that.

On 31st august, 2019, it was delivered. But when i tried to use bu putting it to my usb slot on my laptop, it was showing a message to format the drive before use it. Again and again its showing the same message i. E. To format the drive before use it. And when i am trying to format it, its showing the message that windows cannot format it.

Basically, company has send me the defective piece. Immediately i ordered for replacement on the website. But its 4th september now, i have not received a response from the company either for replacement or for refund of money.

Requesting you to help.

Regards,
Vinesh,
Cell [protected]

This is me arokia avs i received an sms from snapdeal.
Im-sanpdl

Congrats! You won 1st prize tata saafari in 9th anniversary day, snapdeal. This is valid for today for registration contact on:[protected] t &c # snapdeal

I want to know how far this is true.

I called them so they were asking me to pay rs 6500 for the registration for safari alongwith aadhar card and one passport photo. They will get the car and get it delivered to home with one guy from snapdeal and one guy from tata safari.

If i want cash rs 4500 for registration alongwith zero balance cheque for the amount to be transferred to my account. I said is this any phishing sms or something. Mr nitin kumar said he will provide me his snapdeal id and his aadhar card details.

So can you please authenticate this whole scenario.

Please reach me on [protected]/[protected]

The product navya collections pearl green prince (Order id: [protected]) placed on 22 aug 2019 has not been delivered. On aug 28, 2019 received message from ecomm express (P sai kumar) will be delivering the product at 10:41 am. At around 12:26pm got a message that the item is delivered. When i called ecomm express and gave the order id, they say this order id does not exist and need to contact snapdeal. Why did i get a message saying that the item is delivered when i have not received any item so far. I have been sending message to snapdeal with no response even after continous follow-up. The customer care number of snapdeal is useless as i do not get connected to any of their executives, except for some # recorded messages.. This is really ugly and worst customer service i have experienced from any e-commerce/online shopping portal.
Is snapdeal still in business? Is this a scam? I have neither the item nor the refund amount.

Hi,

I have never placed any order with snapdeal however in july/aug 19, i got 2-3 sms for different cod orders placed by me and courier also called me for delivery. Orders are being couriered to my old address where we are not staying from long. It is such a nuisance to get calls and to explain each time that i haven't placed an order. This is such a fraud practice to send cod without placing order

I buy fastrack watch online from snapdeal but they send me duplicate and damage item.then i request to replace that watch.then today again send me damaged and duplicate item.i complain lasttime also same thing in snapdeal site but no response again they send me same thing.
How can snapdeal allow such a dealer who send a duplicate things.
Not happy with snapdeal. I alwaya buy thing's online from othet site also like amazon nd etc. But i never face such same problem from them.. I am going to complain im consumer forum...

I ordered grey running nike shoe from snapdeal and all i got were used shoe which were of local brand and now they are not replacing it however they took those used shoe and money but there is no sign of replacement neither the are telling me when they will return it

Nitin kumar singh cheating for my money 7500 rs you are lucky draw winner car aap ko kya jahiye car ya money karo bole aap government tax ke like 7500 paid karna hai main tho cheater ke account mein 7500 daldiya my money will be loss august 31/2019 my family is very poor plz refund my money 7500 name shaik rahamathulla ac no [protected] mobile no [protected]

I put request online through Snapdeal to purchase Motorola 3A Turbo Power Wall charger SKU CODE : MOTOROLA FAST CHARGER ATTRIBUTE : COLOR – BLACK ORDER NO : [protected], SUBORDER NO [protected], HSN : 8504 for Rs 598/- with invoice No. S9ED39/19/22021, Invoice date : 13 Aug 2019 Order Date : 13 Aug 2019.

I received above product at my residence on 22.08.2019. The charger was working for 5 days after that it was not not working. Hence to rectify the issue I tried to contact on toll free no for 2 days but I was not able to communicate to them and proceed further on toll free no for the reason given by them online is your calling no is not registered with them even though I purchased same product by registering same no.

In this efforts I wasted my 2days and I went out of scheme of immediate replacement warranty. Then as per the further direction I was told to lodge complaint on their website www.snapdeal.com/helpcenter which is hel center less and troubling more . I received call from and directed me call on another no i.e. [protected] which was not reachable and disconnect immediately as son as I call.

So again I sent mail on above email id about poor response. So again there was a call from snapdeal and I was told that you will be send a link to which I have to send complaint..

It is very funny that for such a issue why single complaint is not enough and why customer are harrased to send complaint at many places.

From this it is very much sure that it is a fraud and snapdeal don’t want to resolve issue as they are selling duplicate product on their portal.

Prakash G Kajrolkar
Mumbai, Maharashtra, India

I ordered my adidas full sleeve t-shirt on 16 august whose order id is [protected] and whose expected delivery date was 27-29 august 2019. But on snapdeal app it shows delivered on 23 august not on my address. And i did not received it yet. And their is no any message or call comes before delivery on 23 august. I raise my complain on [protected]@support couples of time but they respond on their app where i am unable to reply them and they send me text message "dear customer, we have worked on your delivery request and your order has been delivered. Hope you like your order." without receiving my order how i will i like that. And this message comes many times whenever i message on email but they neither reply me on email nor call me.
This item was dispatched via - delhivery, and awb[protected]
I pay online for this rs. 440. Please help me

Order no.: [protected]

Order was placed on 5th aug with full payment. However, even after 1 month the order has not been even dispatched. The website still mentions delivery date of 16 aug even though the order hasn't even been dispatched yet. Complaints to the helpline have not produced any result.

Snapdeal isn't cancelling my order. Please cancel my order and give me back my money.

My name s suneel, i am winning lack draw tata safari and 1260000 prize money, so sanpdel message winning mobil no [protected], so i am calling nitin kumar 1st 3500 rupees pay money normal charges next an amount of 12, 60, 000 has been credited to amount
Now clear balance of inr 12, 60, 000 please pay city transfer charge 13, 300. So pay money and next an amount of 12, 60, 000 has been credited to your account xxxxxxxxxxx5905now clear balance of inr 12, 60, 000 please pay gst charge 25, 200, so money paid phone pe through, next our pay money an amount of 12, 60, 000 has been credited to your account xxxxxxx5905. Now clear balance of inr 12, 60, 000. Please payfrc code charge 42, 200 sir i am no pay42200 rupees so i am requested please help me sir my own money send me sir.

Sir i got a call that i am lucky draw winner to verify it i checked on online website all helpline no on internet told that i got the prize
One person company from kolkata stated that i have the link the other thing that it is true contact no[protected]
So i went with further proceding
The no from which i got call listed below[protected]
[protected]+[protected]
Then i followed step i paid 6500 first then they asked for 1 % city tax 12600
Then 8200 for city deposition charge
Then they asked 22000 before that i paid all money
After that i got doubt and i that and asked for refund they told me to pay 6500
I paid till now they not done refund contact no listed below[protected]
[protected]
[protected]
There i'd proff who talked with me are attached below please see to this matter sir

I had ordered nike slippers through Snapdeal and it's was fake product but now the Snapdeal is not accepting return, I don't need their fake product please help to get return
Snapdeal does the same thing to all
It is cheating customers by sending fake products
My right and left slippers are of DIFFERENT SIZE
And I compared it with original nike completly different and even the price is more what kind of service is this

Dear Concern,

I have a acoount in Snapdeal With name of Gaurav House, I have just started 2 months back.

I got a multiple orders of high value product Suit Worth Rs 3000 from same customer and i dispatched on time as well but after delivery customer raise complaint with her orders that she dont like it and returned back 200 Rs cheap suit which is not belongs to me.

So, i raised complaint to snapdeal, i got a call from them stating that you have to raise dispute after 2 days where i raised com[plaint on same day. Now i updated the system with return acceptance(because i thought that i got the parcel so i should update accpeted and as per snapdeal guy i can raise complaint after 2 days.

Now Snapdeal is not helping me out, not even they bother to verify the case, and clearly denying to help me because i have update the panel with acceptance.

I am new seller and the team is not ready to help, just copy paste reply all the time.

Snapdeal is not even checking that what the customer is doing but they just calling me again nd again just to close the ticket so that they will not got burden of open ticket.

I got a call when i register the complaint but the person also didnt tell me not to update system with acceptance.

I have raised complaint on time after knowing complete case as well no body is helping me . customer is doing fraud and she has no loss but after loss of around 8000 rs still no one is helping,

New company club factory is better than you atleast they know the pain of seller and everyone support,

Pathetic seller service you guys have

Regards
Sapna

We have given the delivery address for our orders. The delivery guy refused to come to my place when we requested him to do so. He was far away from my house. And he misbehaved and told to take back the order. He refused to deliver my order to the correct address. He told his name was Diwaker his ph. no. is [protected].

I got a fraudulent call from [protected] today, stating that i won a car in some lucky draw by @snapdeal. The person asked me send money through credit card or paytm. I immediately knew that this was fake.
This is a violation of customer identity, and could lead to revelation of my bank account information in the future. @snapdeal you guys are not trust worthy.