Snapdeal.com Complaints & Reviews

Dear sir,
I am purches snapdeal.com online iberry auxus beast mobile phone order id no : [protected] dt 20/04/15, and mobile delivery dt is 24/0/4/15 mobile is faulty and i am snapdeal 7 day policy retrun refund policy under request email and call the problem of phones we have tell on this ticket id[protected] dt 25/04/[protected] dt 26/04/[protected]/04/15, but snapdeal and ibeery customer care not responding in my issue

Please sir i request you that start the process on this problem. I have trust on indian consumer complaints that they will refund my money and solve my complains

I ordered a Laptop ASUS from snapdeal. I recd. the same on 27th April 2015. But the Laptop display was not working. I made a request to replace/refund my order. And called on the customer care number. I was given a case number 00433006 and was told that a new Laptop will be sent and the faulty one will be taken back. But when I called the snapdeal customer care again today, they told me that first they will take the faulty laptop and then after checking and all they will send me the new one (as they say) But I am afraid that I will be handed over the same Laptop after repairs, which according to the rules and regulations is not correct, as I have paid for a brand new laptop and made the return request same day and date that of delivery date.

DEAR SIR, I AM PURCHES ONLINE IBERRY AUXUS BEAST MOBILE PHONE IN SANPDEAL ORDER ID [protected] DT 20/04/15, THE PRODCUT FAULTY MOBILE I HAVE ONLINE RETRUN REFUND REQUEST AND THE PROBLEM OF PHONE WE HAVE TELL ON THIS TICKET ID[protected] DT 25/04/[protected] DT 26/04/[protected]/04/15 BUT SNAPDEAL CUSTOMER CARE NOT RESPONDING AND I AM VERY BAD FILING SNAPDEAL 7 DAY REFUND POLICY ? Please sir I request you that start the process on this problem . I have trust on INDIAN CONSUMER COMPLAINTS that they will refund my money

I want return Lovely Janasya Heavy Embroidery Designer Saree In Red Color Sub order no. [protected] My order no. : [protected] because of saree embroidery is not good, their is no finishing. please return my purchase item order no. : [protected] ( Lovely Janasya Heavy Embroidery Designer Saree In Red Color ) delivery date on 24.04.2015Invoice number:SEOCE2/15-16/994 dt.21.4.2015 from Prabhat silk mills, old FCI Godown, B/h Shivdarshan Society, Tragad, Ahmedabad-382470

* Order ID: [protected] (Videocon V1390 Mobile Phone - Black And Red) * Order Placed on Mon, 20 Apr, 2015 * Estimated Delivery date Apr 23, 2015 My order is not yet Delivered

I PURCHASES ONE MUFTI JEANS FROM SNAPDEAL WHICH I RECEIVED ON 21st APRIL .THERE IS SOME ISSUE WITH THE QUALITY OF THE PRODUCT . SO I WANT TO RETURN IT. I LODGE MY COMPLAIN ON 21 ST APRIL AND AFTER THAT I CALLED NUMEROUS TIME TO THE CUSTOMER CARE AND SEND SEVERAL E-MAIL TO SNAPDEAL. BUT SNAPDEAL NOT SENDING ME EVEN THE RETURN FORM FOR REVERSE RETURN. EVERY TIME I CALLED TO THE CUSTOMER CARE THEY TOLD ME THAT THEY ARE GOING TO SEND IT BUT TILL NOW I AM NOT GET IT.PLS TAKE NECESSARY STEPS IN THIS REGARD. DHRUBA PHUKAN DULIAJAN, ASSAM [protected]@rediffmail.com M-[protected]

I received faulty product by Snapdeal.com which was delivered on 23rd of April, on the very next day I experienced lot of issues with the same product and called Snapdeal customer care then they came up with a very new innovative process that you have to visit nokia care and get DOA( dead on arrival ) letter . Problem is its not easy to get DOA letter its only harassing policy. Secondly why should i run here and there with very brand new product . Problems with Microsoft lumia 535 are- 1. Hanging and freezing (No apps downloaded ) 2. touch issues (Touch response is not precise ). 3. unable to download and update applications from window Store. Regards- Siddhartha Raghuwanshi M-[protected]

Hi, I had purchased Lenovo G[protected] model a month back and the Order ID is [protected] After 2 weeks o[censored]sage of the laptop there was technical issues, we contacted Lenovo support team and it was discovered that it has motherboard issues, they are ready to replace us the laptop based on the invoice details of the product purchased. We sent the snapdeal invoice bill to Lenovo support team and it was found that the invoice did not have the laptop serial no neither the seal of the company. We contacted snapdeal support team and we have called them several times they have taken 120 hrs(which is constant calling from our end from 23rd Apri the day we raised request with snapdeal) and still we have not received the detailed invoice, which is a breach of sale contract. Lenovo support team is constantly following us on the invoice details to take the next action and they are not ready to take next action until they receive the proper invoice and yet no reply from SNAPDEAL!!! The worst support team ever! Regards, Vivek.

I ordered (order no: [protected]) a Bajaj 400 mm Esteem Pedestal Fan on 21 Apr, 2015 and this item is Shipped on 23 Apr, 2015. But in tracking details ( BlueDart, tracking # :[protected]) no track list found since 23 Apr, 2015. This order is very important for me. Please do the needful ASAP.

THERE SHOW SAREE BUT GAVE ME ONE SMALL PIECE OF CLOTH I HAVE ORDER MY SAREE ON Order Placed On :[protected]:59:41 BUT TILL NOW NOT RECEIVE INSTANT OF SAREE THERE GAVE ME A SMALL PIECE OF CLOTH THERE ARE CHEATING CUSTOMER BY SHOWING A WRONG OFFER AND MAKING FOOL KINDLY TAKE ACTION AGAINSIST FRAUD COMPANY SNAPDEAL THERE TAKE MONEY BUT DOESNT GAVE ITEM thanks & Regards Kaneez - [protected]

Sir. I am shopping on Snapdeal from last 3/4 years & it was nice to shop with them but this time I placed an order of rs:1100, & that product was duplicate & then I returned that & I requested them to transfer my money to my SD Cash account so that I can place another order but from last 1month they are replying that it ll be transferred In 1day but I am getting it. Many I mailed them & also called them . plz me

Dear Sir, Upon opening of the package we found that one part is damanaged in the SC TTP 244 PLUS (USB PORT) (SEMI INDUSTRIAL BAR CODE LABEL PRINTER). Therefore the printer is not workable. We have tried to make a online refund but have been unable to do so. Please arrange to replace this printer on an urgent basis. Enclosed please find image of how we have recieved the printer. Regards Sanjay Punwani for G.P.Exports

Dear Sir/Madam Puma Street Rider Ind/ Sport Shoes purchased through SNAPDEAL on 13/04/2015] ITEM CODE= 092834 ORDER NO=[protected] SUB ORDER NO=[protected] On [13, APRIL 2015], I bought [Puma Street Rider Ind/ Sport Shoes] from you for [1512 RUPEES] however when [Puma Street Rider Ind/ Sport Shoes] was received on [16 APRIL, 2015] I discovered that it was damaged in the following way :1. ..unhappy with the product quality. 2.crack and defect found in the product continuous use. The condition of the item was your responsibility up to the point I received it and accordingly I am entitled to] [a replacement]. I would request that you confirm in the next 3 days that you will provide this remedy and that you will cover the cost of the defective item being returned to you. Yours faithfully SUNIL GUPTA

Sir I Purchased some goods from snapdeal.com in month of October, December and January for which I have to receive cash back of Rs. 2000 collectively by 31st Jan and 31st March. After many complaints and follow ups they are blaming Banks for not crediting the amount. After talking to Banks they are saying its not their fault But Snapdeal is not allowing us to credit money. I have mails and recorded voice of each talk.

With reference to your complaint number 17628302, I have return the product I purchased from Snapdeal on 25Th Feb 2015 as it was a expired product. Then I shared my NEFT details with them and same has been verified on 3rd March 2015. But till today then haven't refund my money. On every 5-7 day they send an email that NEFT details has been verified and will process the refund in next 5-7 days but it never gets processed. I want you take strict action against such a online retails who give such a poor service to their customers and make them refund my money with interest as soon as possible. Regards, Swapnil Modse

Hellow sir Sir i had purchased one school bag but they send me the smaller one .and i told them to take back their item but till now they havent taken back nor refunding my money.sir plz help me in this matter as soon as possible .date of pur hase[protected] .mobile no [protected].product name -uniasia blue car bag.ticket no[protected].

Hello, I have placed the order Preethi Turbo and i received the product its damaged one. when i ask for the replacement they have replace the product after a week but that also they sticked out and send the same product, how dare your cheating customer like this, and i am going to compliant your forgering and you going to face that. SNAPDEAL CHEATERS. I have attached the images you can see clearly the sticked portion

I am ordered memorycard of 16gb of class 10 my ordered date is 18 april and not coming 26 april also please i am urgently to get the item please send the item soon id-UNISNPC5800598 and i am fell also to bad why that item not come please send that item 27 of april urgent and you complete my particular date i have give that thankful to you

I have never shopped in Online forum...First time I tried was buy Camera 1200D with lens in Snap deal. I payed around 27, 900 /-.. I was totally shocked and taken aback when I saw the packing of the product was badly tampered and the seal where it is mentioned that the "Check the seal" was also broken and above that a adhesive tape was smartly applied.The Camera Bag which I recd was packed as if it was handled by some layman...Please check the packing of bag in snap sent to yu. I have a logged a replacement complaint in online...But i am not in rest, till I get the replacement...I am sorry to say that but as per the feedback recd from my dear and near ones was Flipkart and Amazon are far better in delivery standards. As a brand like you, you should never get in non branded courier agencies...I got the delivery from Courier agency called Go Javas...When we asked why the Box is tampered, he was handling ease..Plz see the snaps how big the hole was done.. Now I am actually in dilemma whether I should replace or get return my Refund amount and get the same from Flpkart or Amazon...I hope this complaints goes in right hands and is taken seriously...Please HELP.

Please note that your GoJAVAAS had contacted us for delivery of item after reaching my building. Unfortunately we were not available since the date given was 29/04/2015. The delivery man started blaming me for non availability and took away the ordered item. The delivery person was very rude and non cooperative. Please note that the delivery was not done by your representative. This may please be noted against the order. We should not be blamed. Snapdeal seems to have become too big for a customer like us. If the order is not delivered by tomorrow then please arrange to cancel the order no [protected]. We will make sure we do not make any purchases with Snapdeal in future. Thank you