Snapdeal.com Complaints & Reviews

Hello, I have placed the order Preethi Turbo and i received the product its damaged one. when i ask for the replacement they have replace the product after a week but that also they sticked out and send the same product, how dare your cheating customer like this, and i am going to compliant your forgering and you going to face that. SNAPDEAL CHEATERS. I have attached the images you can see clearly the sticked portion

I am ordered memorycard of 16gb of class 10 my ordered date is 18 april and not coming 26 april also please i am urgently to get the item please send the item soon id-UNISNPC5800598 and i am fell also to bad why that item not come please send that item 27 of april urgent and you complete my particular date i have give that thankful to you

I have never shopped in Online forum...First time I tried was buy Camera 1200D with lens in Snap deal. I payed around 27, 900 /-.. I was totally shocked and taken aback when I saw the packing of the product was badly tampered and the seal where it is mentioned that the "Check the seal" was also broken and above that a adhesive tape was smartly applied.The Camera Bag which I recd was packed as if it was handled by some layman...Please check the packing of bag in snap sent to yu. I have a logged a replacement complaint in online...But i am not in rest, till I get the replacement...I am sorry to say that but as per the feedback recd from my dear and near ones was Flipkart and Amazon are far better in delivery standards. As a brand like you, you should never get in non branded courier agencies...I got the delivery from Courier agency called Go Javas...When we asked why the Box is tampered, he was handling ease..Plz see the snaps how big the hole was done.. Now I am actually in dilemma whether I should replace or get return my Refund amount and get the same from Flpkart or Amazon...I hope this complaints goes in right hands and is taken seriously...Please HELP.

Please note that your GoJAVAAS had contacted us for delivery of item after reaching my building. Unfortunately we were not available since the date given was 29/04/2015. The delivery man started blaming me for non availability and took away the ordered item. The delivery person was very rude and non cooperative. Please note that the delivery was not done by your representative. This may please be noted against the order. We should not be blamed. Snapdeal seems to have become too big for a customer like us. If the order is not delivered by tomorrow then please arrange to cancel the order no [protected]. We will make sure we do not make any purchases with Snapdeal in future. Thank you

YOUR ORDER NO. : [protected] Order Placed On :[protected]:47:21 Cooler Master Chassis FORCE 500 Cabinet product code[protected] GATI COURIER DOCKET NUMBER [protected] MY ORDER WAS UNDELIVERD DUE TO MATERIAL SEIZED (OCTROI AND SALES TAX CASE) I ALREADY SUBMITTED COMPLAINT AGAINT ORDER ON 24 APRIL 2015 COMPLAINT NO: 00341274 STILL NO RESPONSE FROM SNAPDEAL. I CALLED CUSTOMER CARE, STILL NO PROPER SOLUTION FROM SNAPDEAL. I PURCHASED PRODUCT BY PAYING VIA NETBANKING. THEY REFUSED TO PAY AMOUNT AND CANCEL THE ORDER. THE PERSON WITH I TALK HER NAME IS BHARTI (SNAPDEAL CUSTOMER CARE). SHE REFUSED TO TRANSFER CALL TO HER SENIOR EXECUTIVE WITH NO PROPER REASON. PLEASE HELP ME TO REFUND MY MONEY. MOB NO [protected]

We have ordered "Steel One Stainless Steel Red Peddle Dustbin With Plastic Bucket Inside - 7Ltr" against order no: [protected], but it was damaged so i placed reverse order on 21st April. I have followed up so many times, but till now nobody has come for pickup. Request to please send somebody for the pickup immediately as I will be out of town from 27th April, 2015 and please refund my amount in my bank account from where i have paid. Regards, Swati Agarwal +91 [protected]

This is ORDER NO. : [protected] which was placed on 11-April for product PraSid Kids English Learner Blue Laptop" But this is not yet delivered to destination why? Why this has been not delivered yet? Why this has been returned and cancelled without any update? What about money which I have paid? When this will be credit to my account? WORST service offered by you. While I was ordering, u have given delivery date as 12-April. Now its 25-April, still product not delivered and it cancelled.

Sir my name is jugal kishor mehra Order place date 17 april 2015 and dilavery date[protected] this product is wrong mrp. And extra pay bil payed in dilavery sir please I want refund my totle money. Please take action mobile no. [protected]

My SD Order no [protected] I had ordered the 42 inch LG Tv Online for Amt 41106/- . In product description it was mentioned that Standard installation is free but i was been charged by LG for installation i.e Rs.4230/-(bracket 2910 + Installation Service charge Rs.800/- +ST) . I had spoken with Customer support Team Floor supervisor Ms. TIJI & they were going to revert me in 24hrs abt the reversal of installation charges but still no revert on same. If i had to pay this extra charges then i would have prefered buying product from the local retailer who would have given me the free installation with same charges. I had ended paying more Rs.4230 /- which i sense there was no discount offered, only i had been cheated by SD.

I ordered Redimi 2 on 23/4/2015 almost two days not got my order they not given any option for Same day or next day delivery. if i rdered any online store get it next day only, this not exceptable service am not happy with snap deal

Hello Sir, Iam chanakya we booked mattresses in your site on april 17th but whatever mattresses booked we didn't get that exact and we got different mattresses.when ever we are going to return option in the site, it is showing the message as one single mattress can be cancelled and other can not be cancelled.So we want both mattresses to be cancelled.kindly we are requesting you to cancel both mattresses and return our money back. the item ids are [protected] and [protected]. Thanking you Chanakya [protected]

Ordered for Kaspersky Antivirus on 9th April 2015 & Paid the money through internet banking but till today(25/04/15) I have not received the product, it was supposed to be delivered on 13th & received the mail saying delivery is delayed will be delivered on 24th april 2015 Kindly resolve the issue immediately

hi, i bought a kurta for my wife from snapdeal.order no [protected].snapdeal delivered it at my place on 11th april 2015 but it was a wrong item they delivered. on the same day i registered my replacement request to snapdeal via ticket id 18409595.i also returned the product to their kolkata warehouse and it was delivered to them on 16th april via professional courier.i have mailed them the scanned copy of courier receipt also.but till date i have not received the replacement or refund of money.everytime i raise a complaint to snapdeal i get automated messages that my complint is being looked after by them.sometimes even i get mails from snapdeal that i have chosen not to return the product and thus no refund.this is a total mess and casual approach by snapdeal.i have shopped from amazon, flipkart and many more site but never faced such problems.

You all are giving the reason(regarding delivery in bihar(madhubani).if you don't do that please don't give the advertisement i want to complaint this thing into consumer court for that.you know that we are not fool yar.so please it's my humble request to you please don't give the advertisement in small cities. if you want to advertise everywhere please provide the delivery in every small cities.

My order no [protected] do not received till date. in spite of full payment in advance i am unable to see my goods. as per snapdeal promise 3 days will be maximum for my order. i have good experience with other online services like (flipkart etc.) there i got my order in 1 or 2 day of booking. but unfortunately i am not happy with entire snapdeal services. the ecomm courier not giving any satisfactory reply in this regard. now i am seeing to cancel this booking. Thanks Regards subhadeep chatterjee mob [protected]...

Hi, I am Virpal Chavda from ahmedabad and I order MI PAD Tablet on 19/04/15 at time of giving order it display one day dispatch but next day i got mail that there will be delay of 3 day for dispatch so complain through Mail and three time call but did not get any positive reply each time they call we will try our best. if they are doing their best and can't answer when it will be dispatch this is height of CHEATING from SNAPDEAL. They are playing with others after getting money. Complain Register No. 00250301

I have received my order no. [protected] on 24th april 2015 and got confirmation by msg and email id from snapdeal. ..but this mobile is not working..after putting sim card, it does not work at all..there is no network...please solve this problem..or replace my order... this is my contact no. [protected]

My order no [protected] do not received till date. in spite of full payment in advance i am unable to see my goods. as per snapdeal promise 24.4.2015 will be maximum delivery date for my order. i have good experience with other online services like (flipkart etc.) there i got my order in 1 or 2 day of booking. but unfortunatly i am not happy with entire snapdeal services. the ecomm courier not giving any satisfactory reply in this regard. now i am seeing to cancel this booking. if you can see in this regard please see. Thanks Regards Narender kumar mob [protected]

I have not received my refund yet The customer support always said ur request is in process state I have provided all the details to snapdeal customer support they said ur product has not delivered and it return to our warehouse so I will go for a legal action regarding them Registered no-[protected] Product of htc one m8 grey Name- ANUJ Pachori Registered email [protected]@gmail.com

I ordered a karbonn sparkle V android one from snapdeal on April 17, 2015, I received the order on April 22, 2015.

When I went home, Since battery was charged, I charged it to 71%, closed the charging and went to sleep. When I woke up in the morning, the battery drained upto 18% on its own, without any process running on it. Since it was shocking for me, I, immediately raise a return and refund request on snapdeal page (April 23, 2015) (The item is covered under trust pay, 7 days return- no question asked guaranty).

After that, I received a reference number of my request and no conversation after that.

Then I myself contacted their customer care to listen usual answers - requesting you to go to service centre and like...I would like to ask snapdeal, you want me to go to service centre to repair a faulty new brand mobile after paying money immediately. I told I want to return this item and get refund, then the representative told you will receive a phone call within 48 h and I am still waiting for that.

Thereafter also I made almost 3 calls to customer care snapdeal... and heard the same answer.

I think this should not be the way to treat customers... when a piece is faulty you should refund it immediately ..this is courtesy

Now tell me what should one do in such situation... stucked with this...

Snapdeal should follow amazon practices - how simple and customer friendly amazon policies are