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Snapdeal.com Complaints & Reviews

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Updated: Nov 24, 2025
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Snapdeal.com reviews & complaints page 605

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M
MariaSSebastian
from Chennai, Tamil Nadu
Apr 10, 2015
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I am very disappointed with the snapdeal service. My last orders for a LG 32" Full High Definition LCD TV were cancelled. Reason mentioned against the orders is "... due to non-availability of stock with our seller". If Snapdeal wishes I could post the order numbers here. Actual reason behind the order cancellation is not stock non-availability. The product is available (http://www.snapdeal.com/product/lg-32lb5610-32-inches-fully/[protected] but Snapdeal doesn’t want to give the product at the promised price. What is need for this cheap publicity saying I am selling the product at low cost since you are not able to fulfill the order delivery? Shame on you Snapdeal.com. I don't want to use any hard words here. Are you playing with customer’s time and patience? A customer has to wait for a week after placing the order and after a week Snapdeal will simply sent a notification saying the order is cancelled. Don't you know the value of the time? Don't you think that the customer has a plan behind the order? I wanted it for gifting to my uncle on his marriage anniversary. Now due to your irresponsible sellers I am going to miss the plan. I have received properly few of less expensive products. It’s my fault to trust Snapdeal that it can handle more expensive orders also. I understood that its offers also just a fake note. If you cannot fulfill something please don't make a promise. Did you notice that the stock was not available after a week only? I won't point out that the seller has done the mistake. If Snapdeal seller policies are strict and good these kinds of mistakes never happen. Please learn from Amazon to know the value of a customer and how to allow only the genuine sellers. I want my order fulfilled! Regards, Maria Sahaya Sebastian.
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    RAYAN DUTTA
    from Tohana, Haryana
    Apr 9, 2015
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    Address: Uttar Dinajpur, West Bengal

    Sir 1week ago i booked a cell phone on snap deal wrorth 6000 INR for 3 mobile but for some reason i cancelled that on the same day. My ph no. [protected]. They told me it was cleared and ill get my refund money 100% in next 5-7 days. But still nothing happened.. please help me if any one is there.l
    Snapdeal.com customer support has been notified about the posted complaint.
    Dear RAYAN DUTTA,

    We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
    Thank you for cooperating.

    Regards,
    Snapdeal Online Team
    Dear RAYAN DUTTA,

    Information about your contact details are still awaited from you. Please contact us on [protected]@snapdeal.com for any further clarifications.

    Regards,
    Snapdeal Online Team
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      G
      Gogina Sateesh
      from Chennai, Tamil Nadu
      Apr 9, 2015
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      Dear sir/madam. I received my order no [protected] on 07.03.15 (R Anna Chef Non Stick Appam 7 Dips With Handle And Ss Lid 2 Ratings ) the same item has been returned on 12.03.2015 and the said item was reached in your office on 17.03.2015 is available in track history and what about refund of my money. In this regard no any message me and no any refund of my money please refund my money.
      +1 photos
      Snapdeal.com customer support has been notified about the posted complaint.
      Dear Gogina Sateesh,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team
      Dear Gogina Sateesh,

      We sincerely apologize for the inconvenience.
      Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

      Thank you for your cooperation.

      Regards,
      Snapdeal Online Team
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        N
        Nagasymprasadraju Kucharlapati
        from Hyderabad, Telangana
        Apr 8, 2015
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        Address: East Godavari, Andhra Pradesh

        dear sir, mobile phone order FORME company delivery date :[protected] ecom express courier not working ORDER ADRESS: K.NAGASYAMPRASADRAJU KUCHARLAPATI 4-423/7, KALIKRISHNAMAGAR, RAJAHMUNDRYRURAL -533125 MY MOBILE NO. [protected] FAKE MOBILE
        Snapdeal.com customer support has been notified about the posted complaint.
        it is fake mobile it is not working then iam interesting your company but
        Dear Nagasymprasadraju Kucharlapati,

        We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapd
        eal.com, mentioning your order ID in the subject line of the mail.
        Thank you for cooperating.

        Regards,
        Snapdeal Online Team
        my mobile phone is not working well so i want to give my mobile back to u .
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          R
          ramesh singhthakur
          from Vepagunta, Andhra Pradesh
          Apr 8, 2015
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          Address: Hyderabad, Andhra Pradesh

          hi im t.ramesh singh im from hyd some days back i saw an add of raymonds linin clothes in tv so i checked in the internet about that linin clothes i saw the add of raymonds linin clothes in snap deal on 70% off prices in blue maroon and so many extra colors and i booked one shirt piece os blue colour linin order no -[protected] and invoice ;sbf450/15-16/34 yesterday i got the material by courier after seeing the cloth i shocked that was very chiep local cloth and i called to the snap deal person that he says no that is raymonds onli but as per my knowledge in raymonds clothes on the border of the clothes .the brand name was printing afterwards the snapdeal person told me to return the cloth but the question is on the name of the raymonds you are cheating the people so pls take care ( thanks regards ramesh singh (advocate)
          Snapdeal.com customer support has been notified about the posted complaint.
          Dear ramesh singhthakur,

          Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
          working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
          Thank You for your cooperation.

          Regards,
          Snapdeal Online Team
          Dear ramesh singhthakur,

          We sincerely apologize for the inconvenience.
          Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

          Thank you for your cooperation.

          Regards,
          Snapdeal Online Team
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            I
            inta
            from Deoghar, Jharkhand
            Apr 8, 2015
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            Address: Deoghar, Jharkhand

            I have placed order one DVD player on 21.03.15, But till date I have not receive my product, day by days estimated time line is exceed, If I not receive within two days then I will complain lodge in consumer forum, Pls.take necessary action. YOUR ORDER NO. : [protected] Date:21.03.15
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              inta
              from Deoghar, Jharkhand
              Apr 8, 2015
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              Address: Deoghar, Jharkhand

              I am placed order one DVD player on 21.03.15, But till date I have not receive, day by day estimated delivery date is extend, If I not receive order within two days, then I have complain consumer forum. Pls.take necessary action. YOUR ORDER NO. : [protected] Order Date:21.03.15 Mobile No-[protected]
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                P
                Parvati Sharma
                from Delhi, Delhi
                Apr 8, 2015
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                Address: Hisar, Haryana

                i have orderd adhira exotic meena kadas order no.[protected], but you delivered me the bangles which are not exactly the same as shown on your site, i want to replace it my exact order. you have been delivered it on 7 april, 2015. i will appriciate your cooperation.
                Snapdeal.com customer support has been notified about the posted complaint.
                Dear Parvati Sharma,

                Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
                working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                Thank You for your cooperation.

                Regards,
                Snapdeal Online Team
                Dear Parvati Sharma,

                We sincerely apologize for the inconvenience.
                Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

                Thank you for your cooperation.

                Regards,
                Snapdeal Online Team
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                  J
                  jilajeet
                  from Bengaluru, Karnataka
                  Apr 7, 2015
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                  Address: Visakhapatnam, Andhra Pradesh

                  Dear Sir/madam, During booking process of purchase item on 5th April 2015 (apple mini ipad covers and cases) due to some error money deducted from my credit card account but purchase item did not book Please look into this and do the needful Regards, Jilajeet Yadav Mob: [protected]
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Dear jilajeet,

                  We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapd
                  eal.com, mentioning your order ID in the subject line of the mail.
                  Thank you for cooperating.

                  Regards,
                  Snapdeal Online Team
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                    V
                    vishal m Doshi
                    from Mumbai, Maharashtra
                    Apr 7, 2015
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                    Address: Morbi, Gujarat

                    I have ordered Friday nice black casual shoes from snapdeal but they were send me blue color. I have already raised request for return shipment but they are telling that pick up location is not available in your city. Courier it at our company address. They have not provided any address how can I send it. Very poor service. My order number : [protected] Return ticket number: 18115698
                    +1 photos
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Dear vishal m Doshi,

                    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
                    working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                    Thank You for your cooperation.

                    Regards,
                    Snapdeal Online Team
                    Dear vishal m Doshi,

                    We sincerely apologize for the inconvenience.
                    Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

                    Thank you for your cooperation.

                    Regards,
                    Snapdeal Online Team
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                      A
                      Angada Behera
                      from New Delhi, Delhi
                      Apr 7, 2015
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                      Address: New Delhi, Delhi

                      Dear sir/madam. I received my order no [protected] on 02/04/15 (Xolo Q 1100 Mobile Black) the same item is getting starting problem. i.e. Hang .Please replace the same. Thanks. [protected]c/no
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Dear Angada Behera,

                      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
                      working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                      Thank You for your cooperation.

                      Regards,
                      Snapdeal Online Team
                      Dear Angada Behera,

                      We sincerely apologize for the inconvenience.
                      Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

                      Thank you for your cooperation.

                      Regards,
                      Snapdeal Online Team
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                        S
                        sundharabharath
                        from Vijayawada, Andhra Pradesh
                        Apr 7, 2015
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                        Address: Krishna, Andhra Pradesh

                        hai tis is bharath i had booked the suryalaxmi3 burner ai gas stove...suryalakshmi1 seller tin number [protected]...and it has broken into pieces...plz immediately refund with in 24 hours in working days...plzz contact me [protected]...and i didnt have any android mobile or camera to take a photo...but you come and take the photo...and my address p.s bharath dorn..32-24-9, c.s.i school road moghalarajapuram vijayawada...pin code 520010...
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Dear sundharabharath,

                        We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapd
                        eal.com, mentioning your order ID in the subject line of the mail.
                        Thank you for cooperating.

                        Regards,
                        Snapdeal Online Team
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                          nikk29
                          from Noida, Uttar Pradesh
                          Apr 7, 2015
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                          Address: Gautam Buddh Nagar, Uttar Pradesh

                          Hello, I had ordered a split ac on Snapdeal (Order# [protected] placed on 23rd Mar 2015). I had paid in full Rs.33921/- through debit card. Initially the delivery date was communicated to be 29th Mar 2015 and today is 7th April 2015 when I am writing this review. I've followed up more than 10 times(Req # 17741255 &[protected], but nobody at snapdeal bothered to lend his ear to the customer's grievance or taken the effort to at least give a callback with reasonable explanation of delay. To add to this irresponsible behavior, even when you call them and request for escalation, nothing happens. Height of disappointment : After being tired of this, when I requested for cancellation, these disgusting fellows tell me to wait for delivery, then refuse it and once the product reaches back to Snapdeal, they would initiate the refund. Gist of the story : They have taken your money, neither delivering your product nor refunding your money and the worst thing is that they don't bother either. I FEEL CHEATED AND WOULD RECOMMEND TO NEVER ORDER ON SNAPDEAL OR YOU WILL HAVE TO REGRET.
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Dear nikk29,

                          Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
                          working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                          Thank You for your cooperation.

                          Regards,
                          Snapdeal Online Team
                          Dear nikk29,

                          We sincerely apologize for the inconvenience.
                          Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

                          Thank you for your cooperation.

                          Regards,
                          Snapdeal Online Team
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                            V
                            vishnubhai .J.Patel
                            Apr 7, 2015
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                            The motor of blender is destroyed. There is 2 years warranty on it. So kindly replace our appliance. Butterfly hand blender Model: Matchless Date of Purchase:[protected]
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Dear vishnubhai .J.Patel,

                            We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapd
                            eal.com, mentioning your order ID in the subject line of the mail.
                            Thank you for cooperating.

                            Regards,
                            Snapdeal Online Team
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                              Payal T
                              from Mumbai, Maharashtra
                              Apr 7, 2015
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                              Address: Mumbai City, Maharashtra

                              I ordered perfume on snap deal which had freebies- 2 samples of luxury perfumes. The ordered that was delivered to me and no freebies and the box of the perfume was open (i.e., There was no cellophane covering over the box). I had complaint about the same on their mentioned email address. They offered 400INR as compensation for the missing freebies. However i was more keen on having the original sealed box of perfume and had asked for the replacement of the same. Shockingly the replaced perfume was the same opened box that i had replaced and without the freebies- they had simply repacked the same perfume in the open box and sent it back to me ( I can claim that since the price of the perfume had reduced and the difference was credited in my account as snap deal cash BUT the bill sent to me with replaced perfume was with same old price). Frustrated and disappointed i called back again on their customer service number, where the executives where extremely rude and had only two solutions - refund or replace. They had cheeks to opt for replacement option without my permission and had requested for reverse pickup on my behalf. When i called to check them on why did they do so the customer service executive this time simply hanged up my call. I am very sure they sell either first copy of fake perfumes or else why would the perfumes do not have cellopane plastic covering over the box in the similar way the perfumes have when we buy it from malls or shops? I wonder why do their agents have to open the cellopane covering while sending to the customer?
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Dear Payal T,

                              We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapd
                              eal.com, mentioning your order ID in the subject line of the mail.
                              Thank you for cooperating.

                              Regards,
                              Snapdeal Online Team
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                                abhidjs
                                from Noida, Uttar Pradesh
                                Apr 6, 2015
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                                Address: Bangalore, Karnataka

                                i ordered cooler its not delivered to me but its giving status to me "its delivered" i dont know whose problem it is.. blue dart people says they delivered back to the shop person and snapdeal people says its delivered in wrong address. now tell me to track 1 order how much time any people take. this both people says it will take time but both are not able to say how much time it will take already 3 days over.
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Dear abhidjs,

                                We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapd
                                eal.com, mentioning your order ID in the subject line of the mail.
                                Thank you for cooperating.

                                Regards,
                                Snapdeal Online Team
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                                  Ravi Teja Kandula
                                  from Hyderabad, Telangana
                                  Apr 6, 2015
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                                  Address: East Godavari, Andhra Pradesh

                                  YOUR ORDER NO. : [protected] Order Placed On :[protected]:12:19 Order Details Tenda N3 Wireless N150 Home Router [protected] i bought this product but it was not installing on my laptop.i want to exchange this product and buy the new one.please exchange my order thankyou
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Dear Ravi Teja Kandula,

                                  Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
                                  working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                                  Thank You for your cooperation.

                                  Regards,
                                  Snapdeal Online Team
                                  Dear Ravi Teja Kandula,

                                  We sincerely apologize for the inconvenience.
                                  Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

                                  Thank you for your cooperation.

                                  Regards,
                                  Snapdeal Online Team
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                                    Yogesh Kumar Rathi
                                    from Delhi, Delhi
                                    Apr 6, 2015
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                                    Dear sir I am yogesh Rathi from Rajasthan I brought a 3G wi-fi Dongal from sneapdeal and sneapdeal dilevered me dongal but dongal on was too offer 3G data free and i did not found it's offer so please give me it's offer from sneapdeal. ThankYou so much Your truthly coustumber
                                    +1 photos
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Dear Yogesh Kumar Rathi,

                                    We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapd
                                    eal.com, mentioning your order ID in the subject line of the mail.
                                    Thank you for cooperating.

                                    Regards,
                                    Snapdeal Online Team
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                                      shabeeb maloof av
                                      from Udagamandalam, Tamil Nadu
                                      Apr 6, 2015
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                                      Address: Malappuram, Kerala

                                      dear sir, on 26//03/2015 i ordederd a a puma navy casual shoe from snapdeal online site.06/04/2015 i recieved the courier without the product.it contains only empty box.i already paid the product amount r.s 2164. i kindly request to refund that amount with respectively..
                                      +6 photos
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Dear shabeeb maloof av,

                                      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapd
                                      eal.com, mentioning your order ID in the subject line of the mail.
                                      Thank you for cooperating.

                                      Regards,
                                      Snapdeal Online Team
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                                        rajeevreena
                                        from Udaipur, Rajasthan
                                        Apr 6, 2015
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                                        Address: Gautam Buddh Nagar, Uttar Pradesh

                                        dear snapdeal i have purchased one 16 GB pen drive on 24/03/2015 and unfourtnely this is not working an i called to customer care exe regarding problem but he told me date has expired so i am very disappointed to communication and i am not expected from snapdeal and if my problem will not shortout than i will never purchase any product from sanpdeal and i also communicate to my all relatives & freinds regards rajeev kumar sharma [protected]
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Dear rajeevreena,

                                        We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapd
                                        eal.com, mentioning your order ID in the subject line of the mail.
                                        Thank you for cooperating.

                                        Regards,
                                        Snapdeal Online Team
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