Claimed

Snapdeal.com Complaints & Reviews

3.6
Last updated Jan 5, 2024
Complaints 14445
Resolved
9447
Unresolved
4998
Quick Links
Statistics
Share
Contacts

File a complaint to Snapdeal.com

Having problems with Snapdeal.com?

File a complaint and get it resolved by Snapdeal.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Snapdeal.com
Customer Service Contacts

Snapdeal.com Phone Numbers

Phone
+91 11 4637 1100
1592
668
+91 92 1269 2126
1459
1058
+91 88 8825 4614
1051
416

View more phone numbers

Snapdeal.com Website

Snapdeal.com Head Office Address

238, 1st Floor, Okhla Industrial Estate, Phase III
New Delhi
New Delhi District
Delhi
India
110020

Snapdeal.com reviews & complaints page 607

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sangharsh Dhir
from Pune, Maharashtra
Report
Copy

Reg MY laptop Invoice !

Address:Bangalore, Karnataka

Hi, This is further to the laotop which was bought from your site some time back (Order No -[protected]) 1. Request you to confirm on the receipt of the Payment of the Laptop HP 1303 AU of Rs 16404 /- 2. WHY THERE IS NO SERIAL NUMBER IN THE INVOICE THIS IS THE WAY YOU SEND THE INVOICE TO YOUR CUSTOMER ?? Kindly send the Proper invoice with the serial number on urgent basis . Kindly revert to me on [protected]@rediffmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
V
vivek godra
from Delhi, Delhi
Report
Copy

Wrong item sent

Address:Ajmer, Rajasthan

I have booked Logitech MK 200 USB 2.0 keyboard and mouse combo black, but I have received very small packet, this shows that there is no any keyboard in this box. Therefore I have not pay Rs. 699/- and return to snapdeal. My order no. is [protected] order placed on[protected].54.54 Product code [protected]. In view of above, it is clear that your company is not properly working and item not delivered as per booking details. Please...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
gsvasu25
from Ahmedabad, Gujarat
Report
Copy

Delay in response and delivery

Sir, Order ID:[protected] Purchase Date:25March 2015 Mobile No.[protected]. Even I wrote an email on 30Mar 2015 but I didn't received any update.I have checked with Courier persons their answer is they are not finding the Item current location. Really its wasting my time....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sunandapk_04
from Ernakulam, Kerala
Report
Copy

Delay in deliver items more than 17 days

Address:Ernakulam, Kerala

Sir, Order ID:[protected] Purchase Date:15March 2015 Mobile No.[protected]. Even if you delivered the 7 items, 3 of them (Herbalife Multi Vitamin and Herbal Tablets 90 Nos., Herbalife Personalised protein Powder 2 Nos.) were not received till date and time. I had already point out the delay in delivery of the items on 28 March 2015 before you. I had purchased these 7 items of food supplement for weight management on 15 March...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
Gaminghead
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not refunding after 20 days

Address:West Tripura, Tripura

I purchased Dying Light for PS4 on March 12. The payment was successful. However, due to server issues, the transaction was not successful. I raised a complaint on 12th March morning itself. They said that the issue will be resolved and the payment will be refunded within 5-7 working days. But upon calling the customer care several times after some days, they did not take any necessary action. Moreover, they say that they are unable to track...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
arvind singh shekhawat
Report
Copy

my 16 gb kinston pen drive black damage

snapdeal.com retail invoice inovoice number :2A15B/14-15/28/100 invoive date :25-JUN-2014 delivery address narendra singh shekhawat 60/45 rajat path mansarover new sanganer road city jaipur rajasthan pin 302020 my new mobile number change [protected] old numer [protected] in close my address narendra singh shekhawat 60/45 rajat path mansarover new sanganer road city jaipur /rajasthan pin 302020 dear sir i need help me sir i am hardworking earing...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
piymoon
from Bengaluru, Karnataka
Report
Copy

Fake Product Received

Address:Ahmedabad, Gujarat

I've purchased 6 pcs (Six) Logitech M100R USB 2.0 Optical Mouse (Black) from snapdeal.com, after received these products i was shocked that all products (Optical Mouse) were duplicate of Logitech fake S/R No. Here I want to say all, please never buy any products from Snapdeal.com, it sell all fake and duplicate product if you want to complain this then they said, "share the job-sheet/or written confirmation received from service...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Paroma Deb
from Shillong, Meghalaya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pick up issue

Address:East Khasi Hills, Meghalaya

Hi, I had ordered a slipper on 9th Feb this year and received the pair, of two different sizes. I had requested a return and the pick-up for it was scheduled at 2/20/2015. However no one has picked up the product still. I have raised a complaint twice but to no avail. My order no is [protected] and product code is [protected].The shipping details says: Courier pickup for return has been scheduled[protected]:36:57 The courier service...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
Gyane75
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

they (Snapdeal.com) are not refunding my money when I have return defected product to snapdeal

Address:New Delhi, Delhi

I have purchase a product of product I'd [protected], when I have got my product from delivery boy and checked product .. I found that product was defected ... So I have return the product with in 2 days .. But they are not refunding my money, even after they have given me 7 days return/replacement Facility I have done so many mails to Snapdeal.com, but not Getting any mail from Snapdeal.com I want my refund money Gyanesh rai Gyanesh.[protected]@gmail.com...
+15 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
Dibyendu Sarker
from Bijnor, Uttar Pradesh
Report
Copy

DWLIVERED WRONG PRODUCT

Address:Gorakhpur, Uttar Pradesh

I HAD ORDERED FOR LEXAR PRO CF 32GB 1066X AND PAID RS. 8103.00 VIDE ORDER NO [protected] BUT THE PRODUCT INSIDE SUPPLIED WAS LEXAP PRO 600X 32 GB NO LSD32GCRBAS600 WHICH IS INFERIOR AND PRINTED PRICE ALSO RS.8000.00 PLEASE REPLACE THE ITEM AND SENT THE ITEM I HAD ORDERED. THANKS DIBYENDU SARKAR...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
rachnajain188
Report
Copy

maharaja mixer

Address:New Delhi, Delhi

dear sir in october 2014 I had bought Maharaja Solo Mixer Grinder worth rs 1880 with a warranty of 2 years. but I am sorryto say that it stopped working after 6 months. today as I was about to grind garam masala it started with a jerk and then stopped altogether.I felt cheated as my earler mixer had run for 15 years without giving me any headaches. therefore you are requested to look into the matter and do needful to keep my trust intact...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
vipul.narula
from Delhi, Delhi
Report
Copy

Not able to return TV purchased from snapdeal.com

Address:Gurgaon, Haryana

Hi, Reg : Regarding Order Id [protected]Already in touch with snapdeal support with following detailSnapdeal Support, Mar 31, 15:56When I was looking for a TV, I came accross this on snapdeal.com and then I tried to have a look at many retail stores but could not find this model anywhereLater on when I came to know that I we dont like the product we can get it replaced from snapdeal.comSo I decided to order it and now when I dont like...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
TusharDeogharkar
from Bengaluru, Karnataka
Report
Copy

Tenda N301 router problem

Address:Pune, Maharashtra

I purchased Tenda N301 router from snapdeal 2 months. It is not working now. I called Tenda service number provided by snapdeal and they told me get replacement of router from seller that is snapdeal. Please arrnage to replace router or provide me credit rupees in my snapdeal account. Tushar +91 [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:New Delhi, Delhi

Hi, I have ordered Puma casual Civilan shoe yesterday (30th Mar). The price at the time of ordering was Rs.2574/- as this was a discounted price and additional 10% cashback as well. | However, when I places the order, the final amt was Rs. 4099/-. This is very pathetic wherein the customer was given a special price but after placing the order, the final price was over charged. THIS IS A BREACH OF PRICE INFORMATION BY SNAPDEAL...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sushova
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal should not change the product which they provide wrong product.

Address:Bardhaman, West Bengal

This email is with regards to the request #17613575 against the order number [protected].They think that you will not exchange the product. If they think so than they shall tell me directly. Why they are provide the fake info. Please check the PFB. Now tell me is this my fault that they are provide small shoes which i baught size 9??? Courier not come to my house for pick up the product but Snapdeal mail to me that "As per the update shared...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dhritiman Raychaudhuri
from Mumbai, Maharashtra
Report
Copy

Auto-cancellation of Order No. 5499690947

Address:New Delhi, Delhi

The Order No. [protected] was placed on 26th March 2015 with an approximate shipment date of 31st March 2015. On 31st March 2015, Snapdeal.com has cancelled the order on pretext that the stock is not available. However at the same time the product is very much active on their website. The customer care @ +[protected] refused to listen to what I have said and insisted that I have to order again. My ask is simple, delivery of the product...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Henry Esperando Por Ti
Report
Copy

Product ordered 20 days before still not received

Address:Pondicherry, Puducherry

I paid Rs499 & ordered Goospery Mercury Wallet Flip Cover For Samsung Galaxy S3 I9300 - Red on 13th March 2015 & Estimated delivery date is 22 March 2015, but still am not receiving the product. I called many times snapdeal customer support, they just said the product will be delivered in next two days. Am getting frustrated & i asked to cancel the product and return my money back. Till date no response/updates from snapdeal.com I...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kamlesh1931964
from Hosur, Tamil Nadu
Report
Copy

INFLATED PRICE SHOWN

To, DIRECTOR/CEO/GM, SNAPDEAL.COM DEAR SIR, I PLACED AN ORDER [NO.[protected]] FOR SYMPHONY SUMO AIR COOLER ON 26, MARCH 2015 AT AROUND 400PM AT THAT TIME THE COST[MRP] OF THE SAID PRODUCT WAS RS.13491/-AND OFFER OF 24% THUS THE PAYABLE DISCOUNTED PRICE WAS RS.10309/- LATER ON EVEN NOW ALSO THE MRP OF THE SAID PRODUCT ON YOUR COMPANY SITE SHOW MRP]RS.11493/- IN PLACE OF RS.13491/-AND THE OFFERED DISCOUNT IS 9%. I COULD...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
TusharDeogharkar
from Bengaluru, Karnataka
Report
Copy

Tenda N301 router problem

Address:Pune, Maharashtra

Hi I have purchased tendaN301 router from snapdeal. Your order ID: [protected] | Order Placed on :[protected]:02:01 Suborder Number [protected] This router is not working now. I called snapdeal customer care who asked to call Tenda service center. I sent note to tenda service and and they said that they don't have service center and asked to get replace router from seller. I contacted to snapdeal who are not entertaining me. Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mihikaashetye
from Bengaluru, Karnataka
Report
Copy

damage watch

I Mr. SAMEER SHETYE had ordered a bracelet watch Peril Vintage Black Watch (Eiffel Tower)for Women SC-EIFFEL-BLK .But i recieved a different watch which was damaged the glass up was broken. MY SNAPDEAL ORDER NUMBER IS : [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy