Snapdeal.com Complaints & Reviews

Hi, I was trying to purchase "Imported adjustable table mate" from snapdeal.com at about 0230 hours on 3rd april, 2015. But the transaction failed and the money was deducted from my account. But the order was not placed. Please either refund my money or place the order. Details of the transaction are: Snapdeal ID: [protected]@gmail.com Vendor code: PayU JasperInfotech PV Vendor ID:[protected] Amount: Rs 580 Feel free to contact me on: [protected]

I have ordered Redmi Note matte guard no March 19th, you sent me normal screen guard on March 25th. I sent several mails to snapdeal regarding this issue but no one has replied me. This is the worst service I have ever seen. Order num: [protected]

I ordered a combo of 2 trousers for Diwali 2014. Finally I received the product. Only 1 trouser was of the brand I ordered and the other was of local brand. I called up customer care number of times and finally they told me courier back both the trousers. I sent the back and I emailed the courier receipt in Nov 2014. After great difficulty, writing almost 50 emails and almost 25 calls, product money has been returned back to my bank account. Till date April 2015, I did not receive the courier charges. Almost more than 100 emails and more than 50 calls have been made, but all useless. Complaint No: 11516311. They say the same story everytime.They say that amount has been refunded and they give a transaction Id KKBKH...1460. Till date nothing has been credited and I sent my bank statement almost more than 25 times and customer care has confirmed that amount has nit been credited. So kindly settle the issue immediately. I[censored] can't refund, keep the amiunt as a donation to SNAPDEAL...

LGHBS 730 SNAPDEAL REF NO:SLP[protected] CHARGER and WARRANTYCARD IS MISSING. BUT AS PER COMPANY BOX ITS CLEARLY BOX INCLUDES: .LG HBS30 .CHARGER .EAR RUBBERS(THREE SIZES) .USER MANUAL .QUICK START GUIDE .WARRANTY CARD SHIPPED ADDRESS: T R V V MOHANGUPTA 4-1-304/B, NAWABPET,

Order no. [protected] received dt. 27.03.2015 useless & not working condition atta maker after recd. this product i called customer care no. but they not replied, they hold the phone and disconnect the line this is very poor and fake company

Hi, This is further to the laotop which was bought from your site some time back (Order No -[protected]) 1. Request you to confirm on the receipt of the Payment of the Laptop HP 1303 AU of Rs 16404 /- 2. WHY THERE IS NO SERIAL NUMBER IN THE INVOICE THIS IS THE WAY YOU SEND THE INVOICE TO YOUR CUSTOMER ?? Kindly send the Proper invoice with the serial number on urgent basis . Kindly revert to me on [protected]@rediffmail.com I have written more than 10 e mails on this to [protected]@snapdeal.com but no response hope you would revert . Regards, Sangharsh Dhir Cell [protected]

I have booked Logitech MK 200 USB 2.0 keyboard and mouse combo black, but I have received very small packet, this shows that there is no any keyboard in this box. Therefore I have not pay Rs. 699/- and return to snapdeal. My order no. is [protected] order placed on[protected].54.54 Product code [protected]. In view of above, it is clear that your company is not properly working and item not delivered as per booking details. Please sent keyboard and mouse combo packet.

Sir, Order ID:[protected] Purchase Date:25March 2015 Mobile No.[protected]. Even I wrote an email on 30Mar 2015 but I didn't received any update.I have checked with Courier persons their answer is they are not finding the Item current location. Really its wasting my time.

Sir, Order ID:[protected] Purchase Date:15March 2015 Mobile No.[protected]. Even if you delivered the 7 items, 3 of them (Herbalife Multi Vitamin and Herbal Tablets 90 Nos., Herbalife Personalised protein Powder 2 Nos.) were not received till date and time. I had already point out the delay in delivery of the items on 28 March 2015 before you. I had purchased these 7 items of food supplement for weight management on 15 March 2015. While purchasing the item you offer me to deliver the items within 7 days, that means on or before 23 March 2015. From the above 7 items 4 of them are received in time. But the 3 items were not delivered. And it is not traceable even in India post article tracking. You extended the expected delivery time to 1 April 2015. You may please verify the india post article tracking records of 7 items attached with this complaint, that will definitely clear that the 3 items were lost somewhere in the transit to PALAM TMO. Now you again extended the delivery date of 3 items to 7 April 2015. It is not admissible for me, because i purchased the food supplement to regular use for weight management and i for ced to purchase the above 3 items from Herbalife today. I request you to refund the cost of 3 items with 8 % interest within three days. Or I am forced to step in to legal proceedings against snapdeal.com With regards Sd/- Iramalloor, Venugopalan Nair M.N 02 April 2015.

I purchased Dying Light for PS4 on March 12. The payment was successful. However, due to server issues, the transaction was not successful. I raised a complaint on 12th March morning itself. They said that the issue will be resolved and the payment will be refunded within 5-7 working days. But upon calling the customer care several times after some days, they did not take any necessary action. Moreover, they say that they are unable to track the order ID #[protected]. They are harassing me every time saying that i need to wait more. The customer service is really worst. They finally started the initiation on March 25th. But still i did not get my money back. I am very disappointed by it.

snapdeal.com retail invoice inovoice number :2A15B/14-15/28/100 invoive date :25-JUN-2014 delivery address narendra singh shekhawat 60/45 rajat path mansarover new sanganer road city jaipur rajasthan pin 302020 my new mobile number change [protected] old numer [protected] in close my address narendra singh shekhawat 60/45 rajat path mansarover new sanganer road city jaipur /rajasthan pin 302020 dear sir i need help me sir i am hardworking earing please i need help me please help me sir je one month se jayday samya ho gaye 48 over me sollution ho jayega i am woory abut my new mobile number [protected]

I've purchased 6 pcs (Six) Logitech M100R USB 2.0 Optical Mouse (Black) from snapdeal.com, after received these products i was shocked that all products (Optical Mouse) were duplicate of Logitech fake S/R No. Here I want to say all, please never buy any products from Snapdeal.com, it sell all fake and duplicate product if you want to complain this then they said, "share the job-sheet/or written confirmation received from service center along with the invoice stating that the product is fake", when I've observe that all product, I've received without S/L no on the Box and also bill info like MRP, MFG by, Imp by, qnty, Imp Date and last customer care no. I've bought many times of logitech products and know that logitech has always mention these all information even any brand company has provide these all detail on the Box, but it hasn't. after that i've open the product- mouse, i was shocked that the quality of product was so poor and totally different from original mouse (i, 've already 4 mouse of same model), like company symbol on the mouse is totally wrong and funny did not match with logitech brand symbol, cheap plastic, sensor position is totally different compare with original ant last wheel key made from plastic comparing with original it's rubberized grip wheel key. so finally, if you buy any product from Snapdeal.com then I guess 99% it will fake and then you report them then tell you give us proof from service center. I think, If you buy logitech mouse from authorized at any past time then you will to know in first time that it's all fake products. same snapdeal.com, your brand ambassador is Amir Khan and your marketing is cheap like thief's markets.

Hi, I had ordered a slipper on 9th Feb this year and received the pair, of two different sizes. I had requested a return and the pick-up for it was scheduled at 2/20/2015. However no one has picked up the product still. I have raised a complaint twice but to no avail. My order no is [protected] and product code is [protected].The shipping details says: Courier pickup for return has been scheduled[protected]:36:57 The courier service is bluedart.

I have purchase a product of product I'd [protected], when I have got my product from delivery boy and checked product .. I found that product was defected ... So I have return the product with in 2 days .. But they are not refunding my money, even after they have given me 7 days return/replacement Facility I have done so many mails to Snapdeal.com, but not Getting any mail from Snapdeal.com I want my refund money Gyanesh rai Gyanesh.[protected]@gmail.com ( its my Snapdeal.com login I'd ) [protected] New Delhi

I HAD ORDERED FOR LEXAR PRO CF 32GB 1066X AND PAID RS. 8103.00 VIDE ORDER NO [protected] BUT THE PRODUCT INSIDE SUPPLIED WAS LEXAP PRO 600X 32 GB NO LSD32GCRBAS600 WHICH IS INFERIOR AND PRINTED PRICE ALSO RS.8000.00 PLEASE REPLACE THE ITEM AND SENT THE ITEM I HAD ORDERED. THANKS DIBYENDU SARKAR

dear sir in october 2014 I had bought Maharaja Solo Mixer Grinder worth rs 1880 with a warranty of 2 years. but I am sorryto say that it stopped working after 6 months. today as I was about to grind garam masala it started with a jerk and then stopped altogether.I felt cheated as my earler mixer had run for 15 years without giving me any headaches. therefore you are requested to look into the matter and do needful to keep my trust intact in SNAPDEAL. Regards Rachna Jain

Hi, Reg : Regarding Order Id [protected]Already in touch with snapdeal support with following detailSnapdeal Support, Mar 31, 15:56When I was looking for a TV, I came accross this on snapdeal.com and then I tried to have a look at many retail stores but could not find this model anywhereLater on when I came to know that I we dont like the product we can get it replaced from snapdeal.comSo I decided to order it and now when I dont like it and I want to get it replaced snapdeal.com is refusing meI am even ready to by more expensive TV and thats too from snapdeal.comEven at end of this mail it is written 'All purchases covered by TrustPay guarantee'I am feeling being duped by snapdeal.comWith all due respect I am saying that if I dont get this TV replaced by snapdeal.com it would be very difficult for me to have trust in snapdeal.comI am not able to answer whay should I buy a TV I dont likeI have complete trust in snapdeal.com and hope snapdeal.com dot break my trust and will get it it replaced ASAPJust FYI, I placed a request for replacement within 7 days of delivery of the productI hope this time I am not talking to computers but real people as we buy from retail stores so that it makes our trust in online shoppingRegardsVipul Narula

I purchased Tenda N301 router from snapdeal 2 months. It is not working now. I called Tenda service number provided by snapdeal and they told me get replacement of router from seller that is snapdeal. Please arrnage to replace router or provide me credit rupees in my snapdeal account. Tushar +91 [protected]

Hi, I have ordered Puma casual Civilan shoe yesterday (30th Mar). The price at the time of ordering was Rs.2574/- as this was a discounted price and additional 10% cashback as well. | However, when I places the order, the final amt was Rs. 4099/-. This is very pathetic wherein the customer was given a special price but after placing the order, the final price was over charged. THIS IS A BREACH OF PRICE INFORMATION BY SNAPDEAL AND I WILL LOG A COMPLAINT IN CONSUMER COURT AND FILE A FIR FOR THIS INCIDENCE. Please look into this issue and assign someone who can assist me.Such type of incidence are very annoying to the customers. I will keep on escalating till this is resolved. Also, I will ask my colleagues not to use Snapdeal going forward as this is a non-trusty online service. Waiting for a favourable response. Regards, Shanu 99.104.230.28

This email is with regards to the request #17613575 against the order number [protected].They think that you will not exchange the product. If they think so than they shall tell me directly. Why they are provide the fake info. Please check the PFB. Now tell me is this my fault that they are provide small shoes which i baught size 9??? Courier not come to my house for pick up the product but Snapdeal mail to me that "As per the update shared by Courier, you have decided to retain the product and cancel the return request." Now check the picture I am order for size 9 but they provide me size 7. Now I want to exchange with size 8 If any information mail me-- subrata116.[protected]@gmail.com