Snapdeal.com Complaints & Reviews

dear snapdeal i have purchased one 16 GB pen drive on 24/03/2015 and unfourtnely this is not working an i called to customer care exe regarding problem but he told me date has expired so i am very disappointed to communication and i am not expected from snapdeal and if my problem will not shortout than i will never purchase any product from sanpdeal and i also communicate to my all relatives & freinds regards rajeev kumar sharma [protected]

I placed an order for Symphony HI-Cool I Air Cooler and Strontium 32 GB Micro SD Card (Class 10) and received the orders in sometime... I later found that the Air cooler was not working as desired and also was throwing a lot of water and hence I requested for a refund and the same was updated qucikly and I received a prompt via application on phone that the amount would be refunded in 2-3 business days and also that someone would pick the air cooler ASAP. A week passed and no one came to pick the cooler and I sent an email via the app on what was going on and why the cooler was not picked up and I knew that refund would not be processed unless the cooler is taken away. Another two three days passed and still no intimation and now the order shows that the same cannot be returned... This is a tricky and a sad way of cheating on customers when a brand like Tata is supporting Snapdeal... Snapdeal would take away the brand name of Tata as well I guess because of such things... Only thing I want now is a refund and want Snapdeal to take away the cooler... Another thing I wanted to highlight is that I rated the product as per the opinion and views I had with no profanity and things as informed on the website itself and Snapdeal would not update the negative ratings and yet this can also be taken as another medium to cheat on the customers and not letting other people know the reality behind a particular products and reviews... Shame Snapdeal and Shame Tata to support such E-Commerce website... Contact me on [protected] (Preferred) or [protected] for getting this issue resolved...

Sir mein Shweta Pokharna mera snapdeal registration no.[protected] hai mene january 1st week me 4products purchase kiye the jinka order no.[protected], [protected] he.sare ke sare product fake the orignal ke charge laga ke sare duplicate product mile mene sare product on time return kar diya aur 1240rs courier ke bhi diye company ne bahut mushkil se sare product k pese diye par courier k sir 310diye he pichle 1mahine se company mujhe bewkuf bana rahi he 310rs snapdeal cash account me dal diye aur baki k 620k kahi pate nahi he 5-6bar call kiya par no refund bus bahane bana rahi hai please jaldi se mere pese dilwa dijiye thank u

I'm going to place a complaint in consumer court.u guys have delivered wrong model and cheated me . ORDER NO. : [protected] Order Placed On :[protected]:02:36 Order Details: PRODUCT NAME 1.Asus 150 Mbps N150 ADSL Wireless Router (DSL-N10S) [protected] Track Shipment > Est. Delivery Date: Apr 08, 2015 Rs. 1623 1 Rs. 1623 N/A Rs. 1623 CUSTOMER INFORMATION: Mahesh Babu Email: [protected]@gmail.com Mobile: [protected] SHIPPING INFORMATION: Mahesh Babu plotno-6, NRASA colony, beside hyder nagar bus stop, hydernagar-jntuh-hyderabad, beside swapna bar and restaurant Hyderabad - 500085 Telangana Total Amount Rs. 1623 Delivery Charges (+) Rs. 0 PAID AMOUNT Rs. 1623 THE PRODUCT MODEL WHICH U SENT WAS SAME BUT I ORDERED INBUILT ANTENNA ROUTER BUT THEY DELIVERED WITH ANTENNA ROUTER IAM ATTACHING THE FALLOWING DELIVERED GOOD PICTURES I NEED PRODUCT REPLACEMENT, I WANT SAME PRODUCT WHICH I ADDED TO YOUR CART

I have ordered a Portronics ibean earphone from Snapdeal on 21st March, 2015. It ha stopped functioning from yesterday ( 3rd April, 2015). No physical damaged is done to the earphone, which anybody can check. First it started to give a cracked sound from the left portion and then it has stopped giving any sound at all. I need replacement or cash back. Price- 791 INR [protected]-Order ID. Regards Debdoot Goswami Phone- [protected]

new complaint number 17572023 original order number [protected] old complaint number 15763950 This case is related to an order placed on 17th October 2014. Till date I am following up on my refund and have sent more than 35 mails in this regard. On 4th Mach 2015, finally I got an email AND sms from snapdeal that they have verified my bank details and refunded 1035. Post that again some 5-6 mails have been sent by me to ask where is the refund? Does it take a month to credit? all that the team Snapdeal did is make a new complaint number and again no response to any emails Every time I call, i have to repeat the story right from the beginning (as if no record maintained) and they keep insisting refund done. There are TWO different refunds for the TWO philips lamps. One was done and received by me on 13 Nov 2014. They keep referring to the same 13th Nov 204 refund AGAIN AND AGAIN. My issue is with the second lamp refund for which they claim refund was done on 4th March 2015 They are not even ready to help me with the 23 digit ARN number for the said refund? I am simultaneously following up with my bank and tthere is no refund yet. The amount of mails I've sent and calls I've done for following up on my refund is frustrating ... Amazon refunds in 3 working days flat and here I am dealing with a 6 month old case The worst website I've come across and the worst and most incompetent customer support new complaint number 17572023 original order number [protected] old complaint number 15763950

Dear Sir/Madam I have purchased solar portable charger power bank.But when we start charging power bank in sunlight, power bank was unable to charge .Then we contact snapdeal helpline number, they said contact to direct dealer but when we contact dealer contact number they said contact snapdeal .I am confused who will solve my problem.I hope u will solve my problem.

Sir I order snapdeal Lumia 532 my order number is [protected] I received the Mobile set by bludart courier on 13th March 2015 but when I operate the mobile i see the demo version software are installed the mobile set, i go the Nokia care they said the demo software are installed the mobile set Now dont operate the mobile apps what I do now plese solution my problem. Thanks

I purchased an external hard disk via snapdeal on April 1, 2015. i received an empty box with nothing but a folded newspaper inside it. i have tried reaching them on their site but all i am getting is legal threats. please help me in this and tell me the procedure that i need to adopt against the website. Thanks Sagar

Dear Sir/madam It is unfortunate to inform you that i received my order no [protected] of 1.5T voltas split AC. I got a call the verification of the product before I say confirmed. I had few queries regarding the product. During conversation I was told that I will be getting a stabiliser but I have to pay the installation charges off ac. Then I told order can be confirmed. Today I receiived split ac without stabilizer. When ever anyone buy one product he first compare with the market price. At the time oof ordering the product ur price was less compared to others with supplying Stabilizers. If I pay the same or more amount when included with Installation charges and with new stabilizer compared to the market price then I am a fool. I had to wait for more the 15 days to receive the product. So please make sure what ever u r saying you mean It. I feel I became a fool because of one o[censored]r staff which I had a conversation on 21st of March 15. Hope next time same thing will not happen again.

I ordered a Combo offer of Sony cybershot wx 350 + a tripod + carry case + 8gb card through snap deal and received the same today, 4th April 2015. The tripod was received broken and is unusable. I request you to replace the trip odd at the earliest. Thanks and regards Sujith B R [protected]

I THE ARPIT SONI CONTACTED TO SNAPDEAL FOLLOWING TEAM SINCE LAST TWO TO THREE MONTH FOR REFUND OF VIDEOCON MOBILE.ALL THE BELOW TEAM GIVEN REFUND REFRENCE NUMBER BUT AMOUNT NOT CREDITTED IN MY SAVING ACCOUNT ALL THE TIME I SUBMITTED UPDATED PASS BOOK PHOTO COPY AND TWO TO THREE TIMES BANK ACCOUNT STATMENT.BUT TILL TODAY RS 4990/ NOT REFUNDED TO ME BY YOUR SNAPDEAL TEAM.KINDLLY REQUEST TO TAKE PERSONAL INTREST AND DO NEEDFUL AT YOUR END.WHEN I THE ARPIT SONI SEND DEFECTIVE VIDEOCON MOBILE ABOVE TEAM TOLD ME NO STOCK OF VIDEOCON MOBILE WITH SNSPDEAL HENCE I AGRRED TO REFUND OF SAME MOBILE. I THE ARPIT SONI MENTIONED REFUND REF NO AND ONE LETTER COPY ATTECHED AS HE WAS AGREED OUR TEAM IS RESPONSIBLE FOR DEALY OF REFUND. NAME OF TEAM RESPONSIBLE FOR DELAY PAYMENT AS UNDER. (1) virendra prasad, Mar 9, 19:20: (2) Ambuj Kumar, Mar 19, 10:55: (3) sanjeev.kumar04, Mar 10, 14:50: (4) virendra prasad, Mar 16, 12:57: (5)heena.arora, Apr 1, 13:05: (6)khurshid islam, Jan 16, 14:32: (7) Vinay Singh, Feb 7, 17:33. Soni Arpit Mukeshbhai Order no : [protected] registered mob no [protected] Refund reference no:KKBKH[protected] KKBKH[protected] Snapdeal Support, Feb 20, 16:21: Dear Soni, Thank you for contacting Snapdeal.com. We would like to thank you for providing us the snapshot of the PASS BOOK. We have forwarded the snapshot to our team responsible and would like to assure you that they will get back to you at the earliest after receiving your product. Complaint number[protected] SONI ARPIT MUKESHKUMAR

snapdeal says the item will be dispatched in 5 business days. Then i ordered the item. Now Order status says: only one item dispatched today. 2nd item is in progress of dispatch on 20-Apr-15. how can i proceed if online portal has such issues. i need both items to be dispatched in 5 business days. if not, please cancel my order.

My self ramamohan rao i didnot get my order the order no is [protected].but i got an message your order has been delivered on march 10 but we did not receive the order.the customer care pepole are also saying that u r order has delivered but we does not received money is also not refunded to my account back...we want justice we didnot receive any calls during delevired time every time during the delicery we got the phone calls but this time we didnot get any phone calls...we wnat the order other wise refunded our money back to my account

Dear Sir/Madam, I have purchased Jaipan Jumbo Roti Maker on 29/3/2015 having order no [protected]. Material delivered yesterday but the demo CD is missing. Request to send the Demo CD on the below address. With regards, Nityananda De 21/5/16, Sector-21, IOCL Township HALDIA, Purba Medinipur, IOCL Township Haldia - 721607 West Bengal

Dear Sir/madam I had purchesd strontium memory card class 10 16GB from Snapdeal online market but this not working properly. it is not readable and only Show 5GB free Space. there is not any data store on this memory card. i have also attached some detail of memory card please find it. Invoice Copy I want return it. Thanks and Regards Praveen Lohar [protected]/ [protected]

I ordered one videocon refrigerator in the month of February which was defective so I returned it . On 16th march I got a mail from snapdeal that they have initiated the refund and I will get my money back in next 5 to 7 working days. On 26 I again called them as amount had not credited to my account . They again told me the same thing. Today I called them for the same reason and again I got the same answer, your amount will be credited in next 5 to 7 working days.

i had ordered Zovi Blue Casuals Shirt on 29march 2015 of size 40 M, but it too loose & not fit to my Body, so i want the same shirt to be replace to size 38/39 S. My ordered no is [protected]. is it possible to replace the same product to size small ?

This is reg gas geyser i bought from snapdeal on 16.12.1994. Now there is a problem in the gas geyser and almost everyday i am calling True Power but they are not responding to any phone calls or email. They do not have their service center in mumbai. The technician is not ready to give services as company is not paying him service charges. The prodcut is under warranty...ps advise urgently...thanks

MY ORDER NO [protected] HP 10 RECD ON 27.3.15 AFTER FAULTY PRODYCT I AM RETURN THE PRODUCT ON 1.4.2015 KOWN I WANT TO CASH BACK THE SNAP DEAL ONLY SEND OTHER HP 10 THAT. THE BOOKING TIME THEY WILL RETURN ON ANY PRODUCT IS FAULTY THEY WILL CASH BACK WITH IN 7 DAYS SO I AM RETRUN THE COMPANY NOT ANSWERING PROPERLY THEY SENDING ANOTHER HP 10 IF THIS ALSO ANY PROBLE WILL BE GIVING WHAT WILL HAPPEN IN ADVERTISEMENT SHOWING 100% CASH BACK BUT NO BODY IS CALLING GANESH MOBILL NO [protected]