Snapdeal.com Complaints & Reviews

Order ID- [protected] Purchase Date - 22nd, January 2015 TrackDart ™ - Tracking Details Status updates on your shipments are provided below. For feedback on your shipments, select airway bills and click on the Contact Us button at the end of the page. To forward the details enter your Email ID, the recipient's Email ID and Send. Waybill No - [protected] Reference No - SLP[protected] Pickup Date - 23 January 2015 From - Jaipur To - New Delhi Status - SHIPMENT DELIVERED click for image of proof of delivery Date of Delivery - 25 January 2015 Time of Delivery - 15:07 Recipient - Rashid Ali I placed the order on snapdeal 22nd, January 2015 and product receive (25 January 2015-03:07PM), or open the box and run the printer but its not working properly then I placed the replace request for this product and I receive message to snapdeal for reverse pick up service through JV_Express-NCR. But today 28 January 2015 I receive massage or email (Snapdeal Order No. 15228917 was attempted on[protected] but was unsuccessful. Our courier partner JV_EXPRESS-NCR confirmed CUSTOMER NOT AVAILABLE AT GIVEN ADDERSS as reason) 1st this is [Snapdeal Order No. 15228917] not my order no or then I call on JV_Express-NCR No.[protected] but this no is wrong or I have no any other contact no for JV_EXPRESS-NCR or I find JV_EXPRESS-NCR on internet I have nothing. then who's told snapdeal customer not available at given address tell me the confirm and working contact of that person. tell me the fastest solution of this issue.

Courier charge is not returned. Matter : Unisopent Designs Brown Full Cotton V-Neck T-Shirt (Size: XL) was taken. but T-shirts were worn out. So it was back. T-shirt is starting to return courier charge. Courier charge is not returned. why???? oder id : [protected] | Order Placed on :[protected]:23:02 complain : 1. [protected] date- 4 jan. 2. 13957324 date- 4 jan. 3. new complain : 14399075 date- 8 jan.

My Order No: [protected] Order Placed On :[protected]:23:10 PRODUCT CODE : [protected] PRODUCT NAME: Panache Black Mdf Wood Apple Design Wall Clock Today i got the message from your team that courier partner velex has initiated the return of panache black Mdf wood Apple Design wall clock.due to issue of their end. but i need tht product please resend it to same address with different courier service. hope you will do that, as i can't order same product now. thanking you

Dear sir, Last time, I purchased a 16" LED TV -INTEX Brand on line from you with reference no.SLP[protected] and Invoice no.3E1742/14-15/384, order no, [protected] . Thanks for the prompt delivery to my Pin code:602001. But, now When I place the order for same product, the system not to accepting and by responding that the product is neither not available nor can not be deliverable to my pin code address. The issue is not only with the above product but also not in position to order any of your products. Request to resolve the issue and increase your business with me. Thanks Ch.D.Chandrasekhar

Order no.[protected] Sub Order No.[protected] my refund amount 305 rupees notnot done ...refer attachments. I have been trying since 15 days but they do nothing other than giving reference no. And apologies...refer invoice and return receipts attached

Dear Sir, We have ordered pureit classic 23 liters through you vide order no. [protected] dated 23.1.2015 bearing serial number RPW[protected] and product was delivered.On receipt, it was found that the item got found defective and filter is in broken condition. Hence, the product could not be demonstrated by the pureit company representative. Hence you are requested to take back the item and replace the piece. Thanking You. K Rama Sanyasi Naidu [protected] [protected]@vizagsteel.com, [protected]@gmail com ADDRESS: Qr. No. 502/B, sector-5, Ukkunagaram, Visakhapatnam

I placed an order for fusion ultra thin& clear sensitive touch Tempered proof glass screen guard for micromax canvas juice A 177/A77 order Id [protected] on[protected] sub order no [protected]. The product was delivered on[protected] by messenger of Bluedart at home .Unfotunately I found it broken Now please tell me how can I able get it replaced.Ofcourse two others products those I placed same day are found correct

I have purchased a Singer MG-46 Mixer Grinder from Snapdeal on 27.01.2015, but the product is not working and some parts of the product is damaged, i have tried to get touch with them but they are not resonding, please help me to get the replacement ASAP.

I have ordered for a panasonic p55 but when I received it I found that it had 4mp camera instead of 8mp.Snapdeal arranged for the reverse pick-up and I demanded for replacement.But 10-15 days have passed and they have done nothing.Every time I call them they tell the same thing that they have not yet received the product.They nether have any toll free number and their service is just disgusting.They have the worst service.

Snapdeal Reference no. #11701469 against the order number [protected]. vijay singh, Dec 17 17:28: Dear Bidyut, With reference to your complaint number 11701469, we would like to inform that your Courier Charges REFUND is now PROCESSED. Your refund has been initiated as SD cash in your Snapdeal Account. This SD cash can be used in your next purchase from Snapdeal which will be valid for next 6 months.(this can be split in multiple purchases as well). This amount will be reflected in your registered email id within the next 24-48 hours. We request you to kindly click on the below mentioned link to check how to use SD cash. http://www.snapdeal.com/info/gvhowtouse Please Note - If in case you do not want Courier Charges as SD cash, we can provide you with a NEFT bank transfer of the same amount. For the same, we request you to please reply to this mail and provide the following – Bank Account Number, Account holder's name, Branch IFSC Code, Location of the Bank. Once we receive your details, it will take 5-7 working days for the money to be credited in your bank account. In this case the credited SD cash will be debited back from your registered account. We would like to inform you that you can now cancel or return/exchange your orders with a single click in “My accounts” section by going to https://www.snapdeal.com/myorders In case of any further assistance or clarification on this issue, please reply back to this email. Assuring you of our best services always, Yours sincerely, Customer Service Team – Snapdeal.com

Order No. : [protected] Order Placed On :[protected]:05:18 1. I placed a order for phone & they took 15 days but couldn't deliver my phone on time 2. I kept calling them several times & they kept postponing dates . 3. They then complained about Xpressbees not able to deliver product & sent me a sms saying my money will be refunded once they get their product back from xpressbees. You should first transfer my money & then later deal with your courier service. Till today I haven't got my money back . I am thinking of going lodging an FIR & suing snapdeal for this ordeal. Can somebody from snapdeal hear me & get my money back you buggers. Your customer service is terrible & so does your courier service. Don't you any shame when your competitors like flipkart & amazon are doing such a good job. Improve your service or get out of market ... you... shame less buggers. Thanks, Rajanikanth [protected]

Guys beware of www.snapdeal.com They are into unfair trade practices. I had ordered Xiomi Power Bank from them, they have delivered an absolute fake one. Their site shows that the product is 100% genuine. It has already crashed my mobile phone that I bought for 8000 Rs. After which I confirmed it from company that I am provided with the counterfeit product.

Order ID: [protected], Item name - DOMO Slate X15 Dual Core Tablet PC with 1.5 GHz Dual Camera Android 4.4.2 Kitkat, Wifi+3G is returned by Fedex Courier service to Sanpdeal and refund not yet credited to my SB Account. Please, register my request and refund immediately for further purchase. Thanking you.

i bought Xiaomi Piston2 Gold Headphone with Mic on Snapdeal Web Site We mention that the product Have 8 months warranty but i have some problem that product am call to snapdeal we told am response that the product we bought date to 7 days only. plz solve my problem

Order no [protected]. Two times damaged product is supplied. Damage product is returned on 28 Nov 2014. NEFT details are furnished on 09 Dec 2014. Repeated reminders on your complaint no replied with same reply speeding up process. No of mails written Complaint Number: 12933667, Request number 14770095. Till date money is not refund. Same product was available on shopclues at lower price because I had faith in snapdeal as honest company my faith is fast fading attributing to this intentional delay. Suggest I any body can solve my problem. PK Sharma

hello, this is to inform u that the product which i ordered on 14/01/2015.still i didn't receive it. At the time of order the expecting date was 19/01/2015 then 23/01/2015, after tht date passed it again updated to26/01/2015. now its showing a new date of delivery 30/01/2015. surprise to see your service for one of your regular customer. My Order No: [protected] Order Placed On :[protected]:23:10 PRODUCT CODE : [protected] PRODUCT NAME: Panache Black Mdf Wood Apple Design Wall Clock Present STATUS : Est. Delivery Date: Jan 31, 2015

Snapdeal Cheated me of 700 bucks which was never refunded as promised. Plus they have closed the order to deny any further adjustments.. This is regarding Order #[protected] and #[protected]. This wretched firm had send me both these products in a damaged conditions. In fact, when i asked for replacement, they send me the same good in a different wrap. Additionally, they promised that they would refund ( I received a text message from them as well) but that refund never came. Their courier service delivered the product late both the time at unusual hours, were rude as the Snapdeal support guys who called me at times. These are just a bunch of horrible people no one should ever deal with. I am just assuming I gave couple of hundred bucks to beggers

Hi, I have placed 2 orders from snapdeal last month[protected] both the products were damage piece which I have returned. I have been doing constant follow-up with customer care but they are just writing me mail within 5 to 6 days refund would be done or they are working on it but till date nothing is processed. Please help me in getting refund. Snapdeal policy says within 5 to 6 days money would be refunded but they are fake seem like that. I request please also help people from wrongly getting trapped from snapdeal. Warmex G.E. Coil Hot Plate Viterous Enamel With Wire N plug, Order ID-[protected], 1189/- amt Camry Glass Electronic Personal Weighing Scale, Order ID - [protected], 799/- amt Regards Vibha [protected]

Ihave ordered SanDisk Ultra microSDHC UHS-I Card, 16GB, CLASS 10 (COMBO OF 2) on Date 8 th December & paid money Rs.999/- then i got message that yor order No. [protected] is handed over to INDIAPOST COURRIER & will reach on Date DEC 15 & Tracking no is EQ[protected]IN. BUt til date 8 JAN 2015 I have not get consignment. so I lodged coplaint & Complaint Number: 14336332 But instead of resolving my problem & refunding me snapdeal have send me message that your order is delivered on 22 JAN 2015 & refused to refund. local india post courrier office tolld me that neither we got such consignment from snapdeal nor we delivered to you'
SO MY ARGUMENT IS SNAPDEAL IS CHEATING TO CUSTOMER

Dear Sir, We have bought sandwitch maker in damaged condition and we have immediately informed on order tracking portal, shared snaps of damaged product. They also have committed to replace product or cancel order. I also have send saveral mails and also called on their customer care no but not received any proper response. Order No. : [protected] Complaint No. : 1347888 Still awaiting somebody to lift material for replacement. Regards, Piyush Bhatt