Snapdeal.com Complaints & Reviews

I placed a order to you & PAID FULL AMOUNT for a general & most
available product in maket (Lumia 535: product code [protected]) on 25th
Jan 2015 with order no [protected] and it is showing estm shipping date is 26th Jan 2015 on your site but is is still not shipped.I
called to your customer care so many time they are not telling correct
status of order only. When it will shipped no body saying. No
senior person attending this problem that why the item is not
dispatched; your customer care every time logged a complaint but no one
resolving the problem.You appointed all fool & bastered customer care persons even they are not transferring call to their senior person.So
team snap deal what should i do with snapdeal; should i log a legal
complaint with snapdeal or you as a board team can resolve the problem.If it is not resolved within a day or two sure snapdeal will get a legal notice in the name of CEO KUNAL BAHL.Kunal
Snapdeal having good board team or if it is required to contact board
team members every time for little issues then close your customer care
and cut the cost of paying them.

I had ordered a refrigerator on 25th jan ( Order no : [protected]) from snapdeal..and they had given the shipping date as 28th jan...but then they changed the date to 29th jan and now they are telling my order is cancelled due to some stock issues...
i had ordered the product as there were offers on all websites for the republic day...and all the offers are finished...so what the hell should i do???
cant i file a fraud report against you guys???
you owe me a good offer on refrigerator..
and why should i treat this as an exemption???
this is pure management and service...

Dear Sir, This complaint is against Snapdeal for amount not refunded from 2 month. I have placed order ID - [protected], amount 799/- last month 21st Dec product was damaged so returned next day itself. Till date amount is not refunded. I have approached several times constantly mailing and contacting them but I get same mail everytime from 2 mth working on it and will respond soon. Snapdeal policy says within 5 to 6 days amount would be refunded but it all fraud. I request please look into it and take appropriate action it. Regards Vibha

Dear Sir, This complaint is against Snapdeal for amount not refunded from a month. I have placed order ID - [protected], amount 799/- last month 21st Dec product was damaged so returned next day itself. Till date amount is not refunded. I have approached several times constantly mailing and contacting them but I get same mail everytime from 2 mth working on it and will respond soon. Snapdeal policy says within 5 to 6 days amount would be refunded but it all fraud. I request please look into it and take appropriate action it. Regards Vibha

I had ordered for Medallian Impex Micro fibre Head Refill For Magic Mop (2 sets), order number of which is [protected] on 12th Oct 2014, the amount paid is Rs710. There was no status and the product was not delivered. I initiated for the cancellation of the product and refund for the same. After many calls to customer care I am given only Rs321 instead of whole amount of Rs710. Also there has been no action taken for rest amount even after calling them many times. Request to pls refund the complete amount. Thank you

I had ordered 2 transcend RAM from snapdeal, both the RAM were delivered in same package! but both RAMs were faulty so I returned them in the same way I recieved.Now the refund has been done only for one product and not for the other one! I have been calling the so called snapdeal "customer care" from 3 week, and no progress!Have lost patience

My order number[protected] placed on 26 jan 2015 is not yet dispatched, I made two complaints 15299596 and 15299232 but till now order is not dispatched.They said that we cancelled your order because verification call was not answered but the truth is that there was no verification call or email made by the, they can check the incoming caal details of my phone number . they are doing like this because i got the product at 40% discount .this is my gudluck that i got the product at this price on republic day sale . please dispatch my order, and last i ordered two more orders on that day but no verification call was made on them but still i got the products this is not fare.

I have purchased intex it 2650 speaker from snapdeal. but all the buttons on the product is totally damaged and speaker was also not functioning. I have sent a mail at [protected]@snapdeal.com but they are saying that please contact brand service center. Why should i go there as product is damaged and damaged product are not covred under intrex warrantee. Please do the needful ASAP

Dear sir i purchase columbs shoes from snap deal invoice received kamlesh & kamlesh co. but dont show p no. and i [urchsase shoes last 2 months ago @ 1100/- now its sole gum break.. please give help Mahendra Singh Udaipur, Rajasthan, India [protected]

I ordered for a HP printer on Snapdeal and paid upfront for the product. A few days later I got the courier tracking details. The next day I got an intimation saying "Product was returned bu the courier". I have been raising complaints to Snapdeal asking them to either reship my product or refund my money. I have zero answers from there. I always get a complaint ID that is useless. I have been asking the call centre agents to put me on to some manager who can make some sense but it has all be useless attempts. I think this is Snapdeals way of looting people's money! Please be beware of Snapdeal! I hope someone from snapdeal will take notice of this issue atleast after this complaint

My order id is [protected]. I ordered a phone and its flip cover from snapdeal, the flipcover was scheduled to be delivered on or before 7th feb. 2015 but reached to me on 30th jan. 2015 thanks to go javas, while the phone scheduled to reach me on or before 5th feb. has not reached to me yet, what a poor service by xpressbees.Snapdeal should look into this matter immediately and cancel their tie up up xpressbees as they are very slow. i have ordered many things from snapdeal but this is taking too much time. please look into this matter immediately.

i have ordered lenovo laptop my order id is [protected]. pahle mujhe koi ye batae ki 26 january national holyday ko konsa courier service deliver krega order ..fully fraud co. hai bhai snap deal ...bad me kahte hai reshipment k liye order dal diya ..wo aaj tak nhi huaa ab agar jaipur jaise metro city me ye deliver nhi kr sakte to kr kya rahe hai

Dear Concern I have purchased a Tablet of HCL Company through your company. Kindly provide me the Sale No. to avail the warranty and after sale service of the product, the details are as mentioned below; Product - HCL ME Y4 Invoice number - 5A87E8/14-15/8316 Invoice Date - 07/11/2014 Item Code[protected] Order No. [protected] IMEI No. "[protected]" Thanks & Regards Sanyog Saxena [protected] sanyog.[protected]@rediffmail.com

i have ordered one mobile phone samsung galaxy note 3 white but they sent black mobile and also wrong bill ( its imei number also change in bill) so i sent return to replacement . on that time mobile price is raised so i did refund my money but i want mobibe for that price

Hi, im sorry to say but im not satisfied with the services i have ordered Aashka Red Ballerinas Tracking no [protected], was ordered on 26 Dec"14 and now its 31 Jan'15 stil i havent recv my product what is the use if im not getting on given period also when product was delievered on 7jan, it was too big size for me i need 7 no n they have given me 10 no which really not done, so i have replaced it with Adorn Red Ballerinas n u say 7 Days Return Policy how can u say when the product itself is nt delievered on time, n we dont get any help, please replace Aashka Red Ballerinas with Adorn Red Ballerinas with 7 number size ASAP or return my money back, Thanks, Preeti Natekar.

I purchased a solar space shuttle toy from Snapdeal(Order # [protected]), few parts of which were missing from the product box. I returned the product immediately and they have received the faulty product as per the information from their web portal. But the problem is, after making so many requests also, they are not refunding my money, instead they are sending false email stating initiation of refund process. But the fact is till now I didn't receive the REFUND. Complaint # 15233256 Please help me so that I can receive my refund back into my account from Snapdeal.

Hello All,

This was the mail received by Snapdeal on 16th Jan, 2015 regarding my Refund.

However till date i have not received the amount.

Arijeet Banerjee, Jan 16, 17:32:
Dear Vrushal,

With reference to your complaint number 14239110, we would like to inform that we’ve received and verified your NEFT details. We’re now INITIATING the REFUND process.
Please note that your amount will reflect in your bank account within next 5-7 working days.

We hope we’ve solved your issue to your satisfaction. We again apologize for the inconvenience caused.

In case of any further assistance or clarification on this issue, please reply back to this email.

Assuring you of our best services always,

Yours sincerely,
Customer Service Team – Snapdeal.com

Hello, I had order a "Orpat OQH-1230 Room Heater" Order ID: [protected]. The delivered product was faulty and upon complain, I was told after few days that pick up service is not available in my location so I need to return it back to Snapdeal and they had send me the return address. They promised that they return back the courier charges. I had couriered back the product and send them the courier receipt. After few days I got the refund for the product in my credit card but the courier charges Rs 280 is not returned. I have called the customer care 2 times for the refund of courier charges Request number 15364734 but every time they say that they will return it back and my money is safe under trusted pay. Although they cannot provide any timelines on when my courier charges will be returned. Request you to intervene and help me out. Thanks, Purnendu Dutta

Recently I bought a skull candy INKD S2IKDY-102 RASTA W/MIC EARPHONES from Snapdeal.com. Unfortunately it is not been two months yet since I bought the product the right ear piece is not working and I raised a complaint but the service I got was pathetic and misleading from the so called largest online store of India and then i contacted Skull Candy international support and came to know that BRAND EYES INTERNATIONAL was handling the warranty claim and when i contacted them they told me to send the product and i followed the same and after few days i got a call and it was shocking to say that the product received from Snapdeal.com was fake and in turn i contacted snapdeal support but it was no use as they kept on saying we are working on it we are working on it as if it is a rocket science.

i order a printer order number is :- [protected] but company delivered me another printer when i request to company return to product about next day from delivery, but company said me " jo photo me dikhaya gya hai vo nahi milega jo product bare likha hoga vo hi milega" and i order 2 (two) combo tablet order number is [protected] & [protected].
I HAVE CALL RECORDINGS WITH COMPANIE ' S EMPLOY IF YOU WANT I CAN SEND.

RAKESH LUTHRA