Claimed

Snapdeal.com Complaints & Reviews

3.6
Last updated Jan 5, 2024
Complaints 14445
Resolved
9447
Unresolved
4998
Quick Links
Statistics
Share
Contacts

File a complaint to Snapdeal.com

Having problems with Snapdeal.com?

File a complaint and get it resolved by Snapdeal.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Snapdeal.com
Customer Service Contacts

Snapdeal.com Phone Numbers

Phone
+91 11 4637 1100
1592
668
+91 92 1269 2126
1459
1058
+91 88 8825 4614
1051
416

View more phone numbers

Snapdeal.com Website

Snapdeal.com Head Office Address

238, 1st Floor, Okhla Industrial Estate, Phase III
New Delhi
New Delhi District
Delhi
India
110020

Snapdeal.com reviews & complaints page 626

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
U
ullas josephite
from Bengaluru, Karnataka
Report
Copy

refund has not been done even after waiting for 1 month

Address:Bangalore, Karnataka

I had ordered 2 transcend RAM from snapdeal, both the RAM were delivered in same package! but both RAMs were faulty so I returned them in the same way I recieved.Now the refund has been done only for one product and not for the other one! I have been calling the so called snapdeal "customer care" from 3 week, and no progress!Have lost patience...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Fatehgarh Sahib, Punjab

My order number[protected] placed on 26 jan 2015 is not yet dispatched, I made two complaints 15299596 and 15299232 but till now order is not dispatched.They said that we cancelled your order because verification call was not answered but the truth is that there was no verification call or email made by the, they can check the incoming caal details of my phone number . they are doing like this because i got the product at 40% discount .this...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kniyl33
from Gandhinagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged product is delivered and didn't facilitate return

Address:Gandhinagar, Gujarat

I have purchased intex it 2650 speaker from snapdeal. but all the buttons on the product is totally damaged and speaker was also not functioning. I have sent a mail at [protected]@snapdeal.com but they are saying that please contact brand service center. Why should i go there as product is damaged and damaged product are not covred under intrex warrantee. Please do the needful ASAP...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mahendra Jhala
from Galiakot, Rajasthan
Report
Copy

Shoes sole broken..

Address:Udaipur, Rajasthan

Dear sir i purchase columbs shoes from snap deal invoice received kamlesh & kamlesh co. but dont show p no. and i [urchsase shoes last 2 months ago @ 1100/- now its sole gum break.. please give help Mahendra Singh Udaipur, Rajasthan, India [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ramya Raman
from Chennai, Tamil Nadu
Report
Copy

HP printer not delivered, no news on refund

Address:Chennai, Tamil Nadu

I ordered for a HP printer on Snapdeal and paid upfront for the product. A few days later I got the courier tracking details. The next day I got an intimation saying "Product was returned bu the courier". I have been raising complaints to Snapdeal asking them to either reship my product or refund my money. I have zero answers from there. I always get a complaint ID that is useless. I have been asking the call centre agents to put me on...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rohan Kumar Panda
from Belonia, Tripura
Report
Copy

very late delivery

Address:Khordha, Odisha

My order id is [protected]. I ordered a phone and its flip cover from snapdeal, the flipcover was scheduled to be delivered on or before 7th feb. 2015 but reached to me on 30th jan. 2015 thanks to go javas, while the phone scheduled to reach me on or before 5th feb. has not reached to me yet, what a poor service by xpressbees.Snapdeal should look into this matter immediately and cancel their tie up up xpressbees as they are very slow. i...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
Gokul Kripa
from Jaipur, Rajasthan
Report
Copy

Order canceled without reason

Address:Jaipur, Rajasthan

i have ordered lenovo laptop my order id is [protected]. pahle mujhe koi ye batae ki 26 january national holyday ko konsa courier service deliver krega order ..fully fraud co. hai bhai snap deal ...bad me kahte hai reshipment k liye order dal diya ..wo aaj tak nhi huaa ab agar jaipur jaise metro city me ye deliver nhi kr sakte to kr kya rahe hai...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
saxena sanyog
from Hyderabad, Telangana
Report
Copy

Please provide the Sale no.

Address:Lucknow, Uttar Pradesh

Dear Concern I have purchased a Tablet of HCL Company through your company. Kindly provide me the Sale No. to avail the warranty and after sale service of the product, the details are as mentioned below; Product - HCL ME Y4 Invoice number - 5A87E8/14-15/8316 Invoice Date - 07/11/2014 Item Code[protected] Order No. [protected] IMEI No. "[protected]" Thanks & Regards Sanyog Saxena [protected] sanyog.[protected]@rediffmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Y
yateesha07
from Hospet, Karnataka
Report
Copy

sent wrong product and wrong bill

Address:Bellary, Karnataka

i have ordered one mobile phone samsung galaxy note 3 white but they sent black mobile and also wrong bill ( its imei number also change in bill) so i sent return to replacement . on that time mobile price is raised so i did refund my money but i want mobibe for that price...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Preeti N
from Mumbai, Maharashtra
Report
Copy

Regarding my product

Address:Pune, Maharashtra

Hi, im sorry to say but im not satisfied with the services i have ordered Aashka Red Ballerinas Tracking no [protected], was ordered on 26 Dec"14 and now its 31 Jan'15 stil i havent recv my product what is the use if im not getting on given period also when product was delievered on 7jan, it was too big size for me i need 7 no n they have given me 10 no which really not done, so i have replaced it with Adorn Red Ballerinas n u say 7 Days Return...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
T
tusharchakra
from Noida, Uttar Pradesh
Report
Copy

Not getting refund after returning the faulty product

Address:Gautam Buddh Nagar, Uttar Pradesh

I purchased a solar space shuttle toy from Snapdeal(Order # [protected]), few parts of which were missing from the product box. I returned the product immediately and they have received the faulty product as per the information from their web portal. But the problem is, after making so many requests also, they are not refunding my money, instead they are sending false email stating initiation of refund process. But the fact is till now...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
Vrushal04
Report
Copy

Refund amount for order

Address:Pune, Maharashtra

Hello All,

This was the mail received by Snapdeal on 16th Jan, 2015 regarding my Refund.

However till date i have not received the amount.

Arijeet Banerjee, Jan 16, 17:32:
Dear Vrushal,

With reference to your complaint number 14239110, we would like to inform that we’ve received and verified your NEFT details. We’re now INITIATING the REFUND process.
Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
Purnendu Dutta12
Report
Copy

Faulty product delivered and returned back

Address:Kolkata, West Bengal

Hello, I had order a "Orpat OQH-1230 Room Heater" Order ID: [protected]. The delivered product was faulty and upon complain, I was told after few days that pick up service is not available in my location so I need to return it back to Snapdeal and they had send me the return address. They promised that they return back the courier charges. I had couriered back the product and send them the courier receipt. After few days I got the...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Sushruth k p
Report
Copy

Fake Skull Candy Earphones

Address:Bangalore, Karnataka

Recently I bought a skull candy INKD S2IKDY-102 RASTA W/MIC EARPHONES from Snapdeal.com. Unfortunately it is not been two months yet since I bought the product the right ear piece is not working and I raised a complaint but the service I got was pathetic and misleading from the so called largest online store of India and then i contacted Skull Candy international support and came to know that BRAND EYES INTERNATIONAL was handling the warranty...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
L
luthr19
from Ambala, Haryana
Report
Copy

Wrong product delevered

Address:Ambala, Haryana

i order a printer order number is :- [protected] but company delivered me another printer when i request to company return to product about next day from delivery, but company said me " jo photo me dikhaya gya hai vo nahi milega jo product bare likha hoga vo hi milega" and i order 2 (two) combo tablet order number is [protected] & [protected].
I HAVE CALL RECORDINGS WITH COMPANIE ' S EMPLOY IF YOU WANT I CAN SEND.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
luthr19
from Ambala, Haryana
Report
Copy

wrong product delevered

Address:Ambala, Haryana

i order a printer order number is :- [protected] but company delivered me another printer when i request to company return to product about next day from delivery, but company said me " jo photo me dikhaya gya hai vo nahi milega jo product bare likha hoga vo hi milega" and i order 2 (two) combo tablet order number is [protected] & [protected] but company send me two mobile, when i contact the company but they are no any response...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Prasad1182
from Pune, Maharashtra
Report
Copy

Incorrect Product delivered. and not processing as per Return policy.

Address:Pune, Maharashtra

Customer Name: Prasad Udas Address :Row House B-2, Ketan Paradise, Plot No 95+16B, Sector No-6, Moshi PCNTDA Pune 412105, Traffic Park Road, Near Chowpati Sweets. Pune – 412105 Maharashtra Online shop – http://www.snapdeal.com Order Id : [protected] Product code : [protected] Product : NIVIA Caribbean Cricket Shoes Order Placed On : 2015-Jan-02 12:59:11 IST Delivered on Date : 2015-Jan-08 16:45:00 IST Courier Allocated :Bluedart...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
maxmad29
from Delhi, Delhi
Report
Copy

Not refunding my money in my bank account.

Address:New Delhi, Delhi

I have spoken on custmer care as well as sent emails but nothing has been done to refund my money in my bank account to my dissapointment, just get to hear that ur money is safe with our trusted policy, Its been over a month that I have been calling and sending emails on daily basis.some of the custmer care ppl names are Sakshi, Eshu, , sachin shiv, and so many other but they only say sorry and do nothing.My ticket numbers are 14414078, 15121562,...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
P
pura verma
from Kolkata, West Bengal
Report
Copy

not got refund after replacement

Address:Ranchi, Jharkhand

Ma'am/sir With all my due respect I would like to inform you that I bought an item with order no. [protected] but due to size problem I replaced it on 6th jan and got an email and message that I have received money back to my snapdeal account which is [protected]@snapdeal.com but if you'll check then you will find that I have not received any. I mean Is this some kind of joke to you because its not at all funny this is really very irritating...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
anuj kumar sanwle
from Delhi, Delhi
Report
Copy

this company sell me defcated product

Address:Haridwar, Uttarakhand

Dear sir I purchased a mobile phone Karbonn Titanium Octane Plus Blue from snapdeal.com . the device I had received shows 3gb internal memory for storage only but its official configuration is of 16 GB internal storage.When I request return to that deficit ed product they was no response to my request....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy