Snapdeal.com Complaints & Reviews

Order number -[protected] ...I brought micromax unit 2 from snapdeal just 4 months back I am getting a network problem it doesn't show the network signal at all where as my sim is absolutely fine in working condition ..i had given to sevice but no use of it i have the same problem again ...so my mobile is at the waste no use of this mobile

I purchased a shoos from snapdeal but that are cheep in quality so i file complement for product reversal and snapdeal sand me the correr name jv_express and give me there no. but that no are fake and no one pick my cancel order. snapdeal cheat with customer and jv_express is fake company who not lesion any customer queary

my order no is [protected]. my earphone is damage problem condition so i return on 23 january, 2015. but i not get cashback.beacuse bluedart not receive phone .i call in bluedart 5 to 4 times .and i lose 15rs balance . so i request my pament submeet in SD case in earlier.

Guys, Snapdeal and its seller, channel partners all are full of filth and are fake. First they promise unrealistic high delivery time that too they fail to meet. They keep on revising the shipping dates for no reason and wont even intimate you. Channel partners like Ecom express are filthy and hopeless as well. They take 2-3 days to send the shipment from Chandigarh to Delhi. and Then after coming to Delhi, nothing happened for last 4 days. Snapdeal help and support will keep you misleading by putting redundant facts and not actually taking up the case with courier, why its lying for 4 days at their warehouse. Now they reached to new heights of fakeness. They send me a mail on confirming delivery of my order [protected], when I raised the concern yesterday. Status or order has also been changed to deliver on SD (snapdeal) website to delivered, while the shipment is still lying at ecom express Delhi hub. Screenshot attached. When I mailed SD on why they send delivery confirmation, when nothing has happened, they stopped replying on twitter and support mail. Their is no info on refund either. Its complete chaos and draconian state of affais. Seems SD has taken up my money by sending fake delivery confirmation. Snapdeal can go upto this extent to cheat you when they cant meet their promises and they cant handle your complaints either. Even the topmost support guys, who handle complaints at twitter are utter usless and dont apply even iota of brain to understand the real issue before they reply. They are SUCH INSENSITIVE, that they put the PERSONAL INFOmation ( or PII-Person indetifiable information) like AWB, so that everyone can see your name, address etc. They will never make a call to you, but would make fake tweets " we tried calling you. call was unanswered" . Their channel partners on the same lines are equally insensitive and lack any service attitude. They will never pick your call and any escalation matrix is missing in their website. You cant simply contact them and ask the status. Just one word- Avoid Snapdeal. Dont wast you hard earned money on this site. They lack any basic attitude of service of delivery. Not only they are 1000 years far from Flipkart/ Amazon, Snapdeal is fake and it cheats !!

I placed a order to you & PAID FULL AMOUNT for a general & most
available product in maket (Lumia 535: product code [protected]) on 25th
Jan 2015 with order no [protected] and it is showing estm shipping date is 26th Jan 2015 on your site but is is still not shipped.I
called to your customer care so many time they are not telling correct
status of order only. When it will shipped no body saying. No
senior person attending this problem that why the item is not
dispatched; your customer care every time logged a complaint but no one
resolving the problem.You appointed all fool & bastered customer care persons even they are not transferring call to their senior person.So
team snap deal what should i do with snapdeal; should i log a legal
complaint with snapdeal or you as a board team can resolve the problem.If it is not resolved within a day or two sure snapdeal will get a legal notice in the name of CEO KUNAL BAHL.Kunal
Snapdeal having good board team or if it is required to contact board
team members every time for little issues then close your customer care
and cut the cost of paying them.

I had ordered a refrigerator on 25th jan ( Order no : [protected]) from snapdeal..and they had given the shipping date as 28th jan...but then they changed the date to 29th jan and now they are telling my order is cancelled due to some stock issues...
i had ordered the product as there were offers on all websites for the republic day...and all the offers are finished...so what the hell should i do???
cant i file a fraud report against you guys???
you owe me a good offer on refrigerator..
and why should i treat this as an exemption???
this is pure management and service...

Dear Sir, This complaint is against Snapdeal for amount not refunded from 2 month. I have placed order ID - [protected], amount 799/- last month 21st Dec product was damaged so returned next day itself. Till date amount is not refunded. I have approached several times constantly mailing and contacting them but I get same mail everytime from 2 mth working on it and will respond soon. Snapdeal policy says within 5 to 6 days amount would be refunded but it all fraud. I request please look into it and take appropriate action it. Regards Vibha

Dear Sir, This complaint is against Snapdeal for amount not refunded from a month. I have placed order ID - [protected], amount 799/- last month 21st Dec product was damaged so returned next day itself. Till date amount is not refunded. I have approached several times constantly mailing and contacting them but I get same mail everytime from 2 mth working on it and will respond soon. Snapdeal policy says within 5 to 6 days amount would be refunded but it all fraud. I request please look into it and take appropriate action it. Regards Vibha

I had ordered for Medallian Impex Micro fibre Head Refill For Magic Mop (2 sets), order number of which is [protected] on 12th Oct 2014, the amount paid is Rs710. There was no status and the product was not delivered. I initiated for the cancellation of the product and refund for the same. After many calls to customer care I am given only Rs321 instead of whole amount of Rs710. Also there has been no action taken for rest amount even after calling them many times. Request to pls refund the complete amount. Thank you

I had ordered 2 transcend RAM from snapdeal, both the RAM were delivered in same package! but both RAMs were faulty so I returned them in the same way I recieved.Now the refund has been done only for one product and not for the other one! I have been calling the so called snapdeal "customer care" from 3 week, and no progress!Have lost patience

My order number[protected] placed on 26 jan 2015 is not yet dispatched, I made two complaints 15299596 and 15299232 but till now order is not dispatched.They said that we cancelled your order because verification call was not answered but the truth is that there was no verification call or email made by the, they can check the incoming caal details of my phone number . they are doing like this because i got the product at 40% discount .this is my gudluck that i got the product at this price on republic day sale . please dispatch my order, and last i ordered two more orders on that day but no verification call was made on them but still i got the products this is not fare.

I have purchased intex it 2650 speaker from snapdeal. but all the buttons on the product is totally damaged and speaker was also not functioning. I have sent a mail at [protected]@snapdeal.com but they are saying that please contact brand service center. Why should i go there as product is damaged and damaged product are not covred under intrex warrantee. Please do the needful ASAP

Dear sir i purchase columbs shoes from snap deal invoice received kamlesh & kamlesh co. but dont show p no. and i [urchsase shoes last 2 months ago @ 1100/- now its sole gum break.. please give help Mahendra Singh Udaipur, Rajasthan, India [protected]

I ordered for a HP printer on Snapdeal and paid upfront for the product. A few days later I got the courier tracking details. The next day I got an intimation saying "Product was returned bu the courier". I have been raising complaints to Snapdeal asking them to either reship my product or refund my money. I have zero answers from there. I always get a complaint ID that is useless. I have been asking the call centre agents to put me on to some manager who can make some sense but it has all be useless attempts. I think this is Snapdeals way of looting people's money! Please be beware of Snapdeal! I hope someone from snapdeal will take notice of this issue atleast after this complaint

My order id is [protected]. I ordered a phone and its flip cover from snapdeal, the flipcover was scheduled to be delivered on or before 7th feb. 2015 but reached to me on 30th jan. 2015 thanks to go javas, while the phone scheduled to reach me on or before 5th feb. has not reached to me yet, what a poor service by xpressbees.Snapdeal should look into this matter immediately and cancel their tie up up xpressbees as they are very slow. i have ordered many things from snapdeal but this is taking too much time. please look into this matter immediately.

i have ordered lenovo laptop my order id is [protected]. pahle mujhe koi ye batae ki 26 january national holyday ko konsa courier service deliver krega order ..fully fraud co. hai bhai snap deal ...bad me kahte hai reshipment k liye order dal diya ..wo aaj tak nhi huaa ab agar jaipur jaise metro city me ye deliver nhi kr sakte to kr kya rahe hai

Dear Concern I have purchased a Tablet of HCL Company through your company. Kindly provide me the Sale No. to avail the warranty and after sale service of the product, the details are as mentioned below; Product - HCL ME Y4 Invoice number - 5A87E8/14-15/8316 Invoice Date - 07/11/2014 Item Code[protected] Order No. [protected] IMEI No. "[protected]" Thanks & Regards Sanyog Saxena [protected] sanyog.[protected]@rediffmail.com

i have ordered one mobile phone samsung galaxy note 3 white but they sent black mobile and also wrong bill ( its imei number also change in bill) so i sent return to replacement . on that time mobile price is raised so i did refund my money but i want mobibe for that price

Hi, im sorry to say but im not satisfied with the services i have ordered Aashka Red Ballerinas Tracking no [protected], was ordered on 26 Dec"14 and now its 31 Jan'15 stil i havent recv my product what is the use if im not getting on given period also when product was delievered on 7jan, it was too big size for me i need 7 no n they have given me 10 no which really not done, so i have replaced it with Adorn Red Ballerinas n u say 7 Days Return Policy how can u say when the product itself is nt delievered on time, n we dont get any help, please replace Aashka Red Ballerinas with Adorn Red Ballerinas with 7 number size ASAP or return my money back, Thanks, Preeti Natekar.

I purchased a solar space shuttle toy from Snapdeal(Order # [protected]), few parts of which were missing from the product box. I returned the product immediately and they have received the faulty product as per the information from their web portal. But the problem is, after making so many requests also, they are not refunding my money, instead they are sending false email stating initiation of refund process. But the fact is till now I didn't receive the REFUND. Complaint # 15233256 Please help me so that I can receive my refund back into my account from Snapdeal.