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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 627

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S
saikatmodak
from Mumbai, Maharashtra
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Not returning defective product

Address:Kolkata, West Bengal

I ordered a kitchen item (order no [protected]) and I got a defective product. The product was delivered at my home. When I requested for return, they told me to send by any national courier since their pickup service was not available from my home). I contacted both FirstFlight and Bluedart and they are charging me around 1200 which is same as product cost. I told this to Snapdeal and they replied me not to send since they will let me know...
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R
Rahmanali
from Bengaluru, Karnataka
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Amount deposited on genuine account or not

Address:Karimnagar, Andhra Pradesh

Order details of my Videocon VKC55FH-ZM 139.7 CM LED, Order NO: [protected], Sub order no: [protected], Invoice No: Fe5617/14-15/8092, Invoice date: 07-Nov-2014. One of your Representative named LOKESH, Cell no: [protected] called me on 24.01.2015 and asked about the problem, then I explained the same, then he asked to replace the product with same company or can be replace the product with SONY BRAVIA 55 inch LED with paying additional...
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kris1011
from Durg, Chhattisgarh
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DELIVERED DAMAGED PRODUCT, REFUSING TO TAKE RESPONSIBILITY

Address:Kolkata, West Bengal

Hi, I never thought I would have to write to you for this reason but unfortunately there is no other way . I purchased a San Disk 16 GB memory card from www.snapdeal.com and it was delivered to me on 9th January 2015. Product specifications are as follows: SANDISK MICROSDHC CARD 16 GB, CLASS 4(ORDER NO. : [protected]; SUBORDER NO.: [protected]) The price of the item was Rs 429 and it has a five year warranty. I was using the card...
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S
Sandy1892
from Chennai, Tamil Nadu
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Replacement Issue

Address:Chennai, Tamil Nadu

I ordered for Hard Disk 1TB Seagate Backup Plus Slim from Snap deal and I received the product on time but was faulty and I requested for replacement and no proper response from the team I made a call and spoke with executive and he made the reverse shipment for me. But it was Bangalore Address as I was outstation I updated the details about the reverse shipment after 3 days by the link provided by Snap Deal. The product reached Bangalore...
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R
rohit308
from Hyderabad, Telangana
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Refund for order- 3695569478

Address:Bangalore, Karnataka

This is about refund for Order [protected], the first request (complaint No[protected] raised on 02/12/14 and still have not received the money yet to my bank account. I had explicitly asked the refund to be credited to my savings a/c. The communication is only one sided, with no commitment or even any follow up from SD. This wonders me how the registered complaint are tracked if lying open for over 2 months. Standard reply that we get...
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V
Vijay k. Sawant
from Chennai, Tamil Nadu
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faulty piece of chapati maker

Address:Sindhudurg, Maharashtra

I had ordered Eagle Roti Maker on 25 jan 2015. I have received it today on 28 jan 2015 but it is a faulty piece. Its joint near the top cover and bottom cover is broken. item code:- 491384 Order no.:- [protected] Suborder no.:-[protected] So kindly replace our order Thanking you, Vijay k. sawant...
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N
nitin1goel
from Hyderabad, Telangana
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Cancel the order without my consent: cheated me

Address:New Delhi, Delhi

I purchased the Apple IPhone 5s 16 GB at Rs. 20, 650 on 26th Jan 2015 with Order ID - [protected]. Now when I contacted the customer care executive, they said your order is cancelled. I feel cheated or it seems I wasted my time on your site. Just to improve the hits on your site, you guys offer such a deal and make the customers fool who started to waste his/her time on purchasing the product on your site. Most of the time we are not able...
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P
pukon
from Talcher, Odisha
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totally broken pieces of item delivered

i placed a order for pebbleyard brown wood photo frame, order id-[protected], sub order no.-[protected], dated-16.1.2015, which was delivered on 28.1.2015. but i saw the photoframe was totatally broken into pieces. now what should i do.i was a fan of snapdeal and never snapdeal disappointed me so much....
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G
Gutha Samyuktha
from Vijayawada, Andhra Pradesh
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received wrong product

Address:Hyderabad, Andhra Pradesh

This is G.Swarajya Lakshmi, order a back cover for HTC Desire 816. But received a back cover of sony xperia which is on the name of Mohit from Gurgoan, Haryana. I want my money back because I cant TRUST you now. My order No: is [protected] The 1st photo is what i ordered and the rest two shows what i received...
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A
ashishv
from Hyderabad, Telangana
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product not delivered yet! it's been 20-25 days the order was placed.

Address:Panchkula, Haryana

I placed a order for hippie sunglasses on 10th of January and even after 2-3 days the order was on order placed stage when I mailed them they canceled the order and placed a new order with new seller.new defective piece was delivered after a long time on 19th of January.I submit a replacement request for a new piece but nothing is sent till the date and i mailed to snapdeal help 4-5 times but there is always same answer by them-a request...
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a.prasath kumar kumar
from Delhi, Delhi
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Replacement product is not delivered

Address:Coimbatore, Tamil Nadu

Order no [protected] dated 11.12.2014. I have send for replacement of Tupperware MM oval 3 (Set of 4) two quantities due to damage. Out of it they send only one quantity to me then I have raised complaint for not delivering remaining quantity and they promised to pay the money for that returned courier charges Rs.270. Complaint no. 14577146 still now that one quantity of product is not delivered and only Rs.135 courier charges are credited...
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Rashdi Ali
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

gives faulty product and poor Service On JV Express NCR

Address:New Delhi, Delhi

Order ID- [protected] Purchase Date - 22nd, January 2015 TrackDart ™ - Tracking Details Status updates on your shipments are provided below. For feedback on your shipments, select airway bills and click on the Contact Us button at the end of the page. To forward the details enter your Email ID, the recipient's Email ID and Send. Waybill No - [protected] Reference No - SLP[protected] Pickup Date - 23 January 2015 From - Jaipur To ...
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Address:Bhagalpur, Bihar

Courier charge is not returned. Matter : Unisopent Designs Brown Full Cotton V-Neck T-Shirt (Size: XL) was taken. but T-shirts were worn out. So it was back. T-shirt is starting to return courier charge. Courier charge is not returned. why???? oder id : [protected] | Order Placed on :[protected]:23:02 complain : 1. [protected] date- 4 jan. 2. 13957324 date- 4 jan. 3. new complain : 14399075 date- 8 jan....
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Muhammed Ghouse Mohiuddin
from Belgaum, Karnataka
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Reorder ( I want my product, please resend it)

My Order No: [protected] Order Placed On :[protected]:23:10 PRODUCT CODE : [protected] PRODUCT NAME: Panache Black Mdf Wood Apple Design Wall Clock Today i got the message from your team that courier partner velex has initiated the return of panache black Mdf wood Apple Design wall clock.due to issue of their end. but i need tht product please resend it to same address with different courier service. hope you will do that, as...
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C
chdchan
from Anand, Gujarat
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Not able to order online

Dear sir, Last time, I purchased a 16" LED TV -INTEX Brand on line from you with reference no.SLP[protected] and Invoice no.3E1742/14-15/384, order no, [protected] . Thanks for the prompt delivery to my Pin code:602001. But, now When I place the order for same product, the system not to accepting and by responding that the product is neither not available nor can not be deliverable to my pin code address. The issue is not only with the...
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P
pilla konda babu
from Kakinada, Andhra Pradesh
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PURCHASED ITEM RETURNED TO SNAPDEAL BUT REFUND NOT GIVEN

Address:Visakhapatnam, Andhra Pradesh

Order no.[protected] Sub Order No.[protected] my refund amount 305 rupees notnot done ...refer attachments. I have been trying since 15 days but they do nothing other than giving reference no. And apologies...refer invoice and return receipts attached...
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K
krsnaidu
from Delhi, Delhi
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damaged purit supply( classic 23liters)

Address:Visakhapatnam, Andhra Pradesh

Dear Sir, We have ordered pureit classic 23 liters through you vide order no. [protected] dated 23.1.2015 bearing serial number RPW[protected] and product was delivered.On receipt, it was found that the item got found defective and filter is in broken condition. Hence, the product could not be demonstrated by the pureit company representative. Hence you are requested to take back the item and replace the piece. Thanking You. K Rama Sanyasi...
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D
Dr Robin Gogoi
from Gurgaon, Haryana
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delivery of broken product

Address:Sivasagar, Assam

I placed an order for fusion ultra thin& clear sensitive touch Tempered proof glass screen guard for micromax canvas juice A 177/A77 order Id [protected] on[protected] sub order no [protected]. The product was delivered on[protected] by messenger of Bluedart at home .Unfotunately I found it broken Now please tell me how can I able get it replaced.Ofcourse two others products those I placed same day are found correct...
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S
surajmallick
from Kolkata, West Bengal
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Damaged Product delivered

Address:Kamrup Metropolitan, Assam

I have purchased a Singer MG-46 Mixer Grinder from Snapdeal on 27.01.2015, but the product is not working and some parts of the product is damaged, i have tried to get touch with them but they are not resonding, please help me to get the replacement ASAP....
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A
ARCHISMAN SUR
from Silchar, Assam
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defective product deliverd

Address:Kolkata, West Bengal

I have ordered for a panasonic p55 but when I received it I found that it had 4mp camera instead of 8mp.Snapdeal arranged for the reverse pick-up and I demanded for replacement.But 10-15 days have passed and they have done nothing.Every time I call them they tell the same thing that they have not yet received the product.They nether have any toll free number and their service is just disgusting.They have the worst service....
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