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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 624

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A
abrahamkaren
from Pune, Maharashtra
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Delivery not recieved

Address:Pune, Maharashtra

My name is Sarah. I had ordered Kajal sarees 2 weeks back. the courier which was supposed to dispatch it to my house has not given me a call before they come. I have just received am sms saying that the shipment is out on delivery... Since all o[censored]s are working we are not at home all the time. Please consider this and do the needful. Please make sure that the courier delivery people call before they come so that it is convinent for them also....
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kumararun123
from Delhi, Delhi
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Change my product

Address:New Delhi, Delhi

Dear Sir, I am Tarun Kumar, I have ordered you "HTC Desire 616(White)" my order no. is [protected] and sub order no. is [protected] but i wrongly ordered White instead of Grey want Grey, about this i have talk with snapdeal customer care they are not replacing my product... Please help me i want great relation with snapdeal... thanking you Tarun Kumar [protected] [protected]@yahoo.in...
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A
Amit Nabira
from Mumbai, Maharashtra
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Non delivery of the product

Address:Mumbai City, Maharashtra

Dear Sir/Madam A order was placed on SNAP DEAL vide order no [protected] dated 17.12.2014 at 13:00:33 Hrs for Samsung Galaxy Grand Mobile 2 Black for Rs 449/-. The estimated dispatch date shown on order was on or before 18 Dec 2014 with delivery date 2-7 working days after dispatch. On 17 Dec 2014 I received an Email form SNAPDEAL for tracking the status of the order . The same Email was again sent on 19 Dec 2014, 21 Dec 2014 and on 24...
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K
kitty2211
from Bangalore, Karnataka
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regarding bill

Address:Raichur, Karnataka

One month back i have purchased htc desire 616 mobile, 3 times i have contacted customer care no. [protected] am not getting proper response and i have fead up with this snap deal. Some ppl saying u vl get bill in 24hrs nd another one saying our superior vl contact u soon and all but am not getting any thing...pls help me [protected] or [protected]...
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4
4008
from Chennai, Tamil Nadu
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complainant against the fidato company watch.

Address:Hyderabad, Andhra Pradesh

On 31.01.2015 I booked a fidato company watch (black Colour) cost of RS.349/- on snapdeal and I received a conformation message from snapdeal order no.[protected] on same day another message received by "snapdeal vide ABW UNISNPC2774176. we will attempt the delivery in next 3 to 5 days. Regards Team Gojavas". On 03.02.2015 I received a call from number [protected] and said that your online booking parcel is came collect it and I collected...
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Address:Bangalore, Karnataka

I had ordered Converse Cool Black Unisex High Ankle Sneakers on 11th Dec 2014 (order id:[protected]). Product got delivered on 30th Dec 2014 ( actual last delivery date was 23rd Dec 2014) a size greater than I ordered. I ordered size 8 snapdeal delivered 9. After returning the product, snapdeal person had called saying they dont have stock and was ready to pay +200/- as compensation. As i needed the shoes, I rejected their compensation amount...
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Address:Mumbai City, Maharashtra

NO i need only into my bank account only... Today almost 65 days have pass now still i have not got the refund yet it is very very bad exp?????????? i have face lot of problem from snapdeal till date...??????????????? How many mths ur company will take now for refund????????????when will i get my refund into my bank account do as soon as ...it is almost 1mth and 35 days have pass now still i have not got the refund or call from...
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A
aggcust
from Hyderabad, Telangana
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Refund not received on return order

Address:Hyderabad, Andhra Pradesh

I had returned an item (Airan tea mugs) ordered via #[protected] as they delivered the wrong product. Its been a month they have not refunded the amount though they say they will. I have done several followoups via emails(ticket#[protected], now they have stopped responding to emails via customer care support ID. Please help with refund....
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A
ABHISHEK JAIN 1508
from Mumbai, Maharashtra
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non pickup of faulty product

Address:New Delhi, Delhi

SIR, my self abhishek jain was purchased an xiaomi power bankl 10400 mah on 24 jan 2015. it was recievd by me on 31st jaon 2015. my order id is ([protected]). but the product was faulty due to battery indicator problem. and specially the packing of product was redicullous.. after that i requested on 1st feb for reverse pickup of product. but on 2nd feb they sended an email dat customer is not at home so the pickup nwas unsuccessful. which...
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D
dhruva94
from Mumbai, Maharashtra
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product different

Address:Lucknow, Uttar Pradesh

i ordered a pair of boots of LE COSTA BEIGE FAUX LEATHER(brown), size 8 and i got boot of Porsche company... i want it to replaced by that one only which i had ordered.. i have attached both photos, the left one is the one which i had ordered and the other one is of the pair which i received. So replace it ASAP....
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N
Naimul Nawaz
from Alampur, Telangana
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i got a empty box

Address:Kurnool, Andhra Pradesh

my order number is [protected], i ordered syska ssk h904 wireless bluetooth headset(black), when i opened the snapdeal sealed pack i was suprised to see that my bluetooth headset was not there, only ear gels and ear hooks were present in the box.i want to replace my order....
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K
Kumari pragya
from Delhi, Delhi
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False Offer Pricing of the Product

Address:Ranchi, Jharkhand

I had ordered the following product in an offer price. ORDER DETAILS S. No. Item Name 1. Bajaj Twister Mixer Grinder Delivery: Standard Delivery Sub Order No.[protected] Quantity: 1 Price: 899 Estimated Dispatch by Feb 03, 2015 | Estimated Delivery by: Feb 10, 2015 Total Amount : 899 Shipping Charges (+): 0 Payable Amount: Rs. 899 There after I received a text message about the item being ready with the seller and followed by...
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G
gokul kesavan
from Bengaluru, Karnataka
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exchange

Address:Ramanathapuram, Tamil Nadu

My order no [protected] I bought a one step corn kerneler in snap deal.the glass are broken and blade are damage I complaints it in the snap I want my deal contact us it reply we see the product in48hours and there is no respond to me i want my money or New product...
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S
Shekhar Gadewar
from Bhaisa, Telangana
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No Refund yet

Address:Pune, Maharashtra

Pathetic Service By Snapdeal! ============================== It was biggest mistake of my life to purchase an "urgently needed" product at Snapdeal. I was having urgent requirement of Laptop, so I purchased the same on 31st December 2014. Status said, I will get in 5-7 days. After that, revises Status said 9th January. It was sad to see. After that I raised the complaint for this awful delay.Snapdeal changed the vendor. Again...
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S
Swati Sarraf
from Gurgaon, Haryana
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Want my refund of Rs.1855

Address:Gautam Buddh Nagar, Uttar Pradesh

order id : [protected] Philips HP 8643 Hair Dryer Pink + Philips HP 8643 Hair Straightener Pink. I had cancelled my order on 17th january but not getting my refund till now. i called snapdeal's customer care so many times but they only responded that we have not received the product yet, this is really disgusting. I want my refund of rs. 1855 in my bank account....
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K
kniyl33
from Gandhinagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding damaged product received

Address:Gandhinagar, Gujarat

I have purchased Intex 4.1 speaker from snapdeal whose order no is [protected] and sub order no is [protected]. But it was damaged product. I have initiated return request for the same. Status is changed to rerun request initiated in my order in snapdeal app. On 3rd, February I have got the mail which says that reverse pick up for snapdeal order no 15470868 was attempted on[protected] and customer was not available at given address. I didn't...
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S
sunking2k
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Wrong Laptop Received

Address:Chennai, Tamil Nadu

Hi, My order id is [protected] - Asus F200CA-KX064H Laptop (Pentium Dual Core 2117- 500 GB HDD- 2GB RAM- 11.6 Inches- Win8) (White). Instead of the above mentioned laptop you have delivered a lower end model ASUS X553MA-XX064D NOTEBOOK (4TH GEN PENTIUM QUAD CORE- 2GB RAM- 500GB HDD- 15.6 INCH- DOS) (PURPLE). I complained and you took the wrong product again by reverse pickup but again you delivered the same product. Complaint...
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B
Brajesh K Rai
from Bengaluru, Karnataka
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complaint against order no.4560674368

Address:Kolkata, West Bengal

Dear sir, I am regular customer in snapdeal.com but the following problem are facing in your side.kindly solve the problem urgent basis I am place against the above mention order no.of 3 pcs saree (1)-blue women velvet embordared saree with blouse pice.(2)Paras elegent designer net bollywood replica saree with blouse piece(3) indian house dashing purple color braso saree. I am return sr no.1 saree because color mismatch and not a velvet...
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S
Sunil Todowal
from Delhi, Delhi
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Cancellation of order number 4635308180 after special discount

Address:Kolkata, West Bengal

Dear Sir / Ma'am, I have booked one Laptop on Snapdeal.com on 26th Jan'2015 as special discount on laptop is available and when I pay the amount by credit card stock is available. After 2 days I got a mail that it will be delayed due to "delay in delivery as we have received high number of orders during the sale period" and they have mail that will be Dispatched within 3 working days of promised date. And on 31st they mail that "We...
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M
Manjeet Verma
from Karnal, Haryana
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My Order is not Dispatched Yet

Address:New Delhi, Delhi

I have ordered a Dell Laptop ORDER NO. : [protected] and Order Placed On :[protected]:11:39 https://www.snapdeal.com/product/dell-inspiron[protected]laptop/[protected] Website was showing it will be dispatched by 2nd Feb-2014 but its not dispatched yet, when i go to check the status of my order its showing your order is under process by the seller. I have ordered the laptop because it was on some discount. My order is verified,...
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