Claimed

Snapdeal.com Complaints & Reviews

3.6
Updated: Nov 24, 2025
Complaints 14454
Resolved
9451
Unresolved
5003
Contacts

File a complaint to Snapdeal.com

Having problems with Snapdeal.com?

File a complaint and get it resolved by Snapdeal.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Snapdeal.com reviews & complaints page 67

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
Tony Tom
from Delhi, Delhi
Aug 10, 2019
Resolved
Report
Copy
Resolved

Address: Hoysala circle, Bangalore Urban, Karnataka, 560060

I've had ordered a puma flip flop and i've requested for a replacement.. Now i've been waiting for it around half a month. Now it is saying that the package is delivered to me when it is actually not.

Is this how you treat your customers?? Is this the service which you provide?? How will we even feel to be your customer next time if you treat us like this??

Please do the needful and let me know the situation..
Sep 15, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2019
Snapdeal.com Customer Care's response
Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
I recently received a parcel that I ordered pack of cosmetic products and they are were fake. Please accept my complaint and tell me further more about complaint process
Snapdeal.com Customer Care's response, Aug 12, 2019
Verified Support
Dear Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Nisha SreekumarR
    from Mumbai, Maharashtra
    Aug 10, 2019
    Resolved
    Report
    Copy
    Resolved

    Address: Calcutta

    On 5.8.2019 i have received a letter that i got certificate of achievement as one lakh and 10 lakhs through scratch and win and they called me from numbers [protected], [protected], [protected] and asked me to deposit 11000 as initial tax and given an account number of [protected] belonging to one mr premendra wanglikar and when i deposited this again they are calling and telling that i have to pay 22000 i felt fishy and verified with the snapdeal prize department whtsapp num so that guy is also demanding money. I had lost 11000 just bcze of ths fraudstets. Company is also involved in ths so dnt shop with them gng to file case against thm advocate nisha from kerala
    Sep 12, 2019
    Complaint marked as Resolved 
    Snapdeal.com customer support has been notified about the posted complaint.
    Aug 10, 2019
    Updated by Nisha SreekumarR
    Just check with your prize department number which is given by you in [protected] this guy who is atndng cls also involved with thm and given a whtsapp number[protected] pls do somethng
    Verified Support
    Aug 10, 2019
    Snapdeal.com Customer Care's response
    Dear Nisha,

    Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

    Regards,
    Team Snapdeal
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      mohammed7870
      from Bengaluru, Karnataka
      Aug 10, 2019
      Resolved
      Report
      Copy
      Resolved

      Address: ashok vihar near deep market, New Delhi, Delhi, 560045
      Website: snapdeal

      I have got sms that i have won rupees 7, 50, 000 or a nexon car he asked me to pay 7, 500 as tax
      I have replied on it and i asked his details for conformation
      I have sent money to his bank sbi
      Account number [protected]
      Ifsc code sbin0000300
      I have sent my money to this bank and i have got a replied that your amount has been credited to your account by cheque and it was not successful
      My money gone
      Then i called him that i did not received money then he said that i have sent you the money its your problem
      I need my money back
      Please snap deal i need my money bank of inr 7, 500
      Take action on him
      I need my money back please iam very poor person
      My account number[protected]
      My ifsc code cnrb0000419
      Canara bank
      I need my money back
      Sep 13, 2019
      Complaint marked as Resolved 
      Snapdeal.com customer support has been notified about the posted complaint.
      Verified Support
      Aug 12, 2019
      Snapdeal.com Customer Care's response
      Dear Customer,

      Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

      Regards,
      Team Snapdeal
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        girdhar.sahil5428 Sahil5428
        from Mumbai, Maharashtra
        Aug 10, 2019
        Resolved
        Report
        Copy
        Resolved

        I ordered a watch from snapdeal and returned that watch and for that refund was initiated on 27 june which i have not got till now..in between snapdeal has taken bank statement from me after that also they are not refunding my amount. What can i do now? Should i go to consumer court for this?
        Sep 12, 2019
        Complaint marked as Resolved 
        Aug 10, 2019
        Updated by girdhar.sahil5428 Sahil5428
        They are not replying to my mail also. They always say to wait 7-8 days if they call.
        Verified Support
        Aug 12, 2019
        Snapdeal.com Customer Care's response
        Hi Sahil,

        We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

        Thanks!
        Team Snapdeal
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Ratno Da Chan Trading Company
          from Mumbai, Maharashtra
          Aug 10, 2019
          Resolved
          Report
          Copy
          Resolved

          Address: 503, VPO Kanwala, Baba Balak Nath Mandir, Ambala, Haryana, 134003

          I had a seller account on the snapdeal (Sb60e6).

          My orders has not been picked by the courier partner. What should i do?

          And today is my last day to handover the parcel

          Raise pickup dispute button is also disable
          So how i will report the issue on the panal

          1) manifest no sm[protected]
          Courierdelhivery
          Packages1
          Created on04 aug, 2019
          Printed on04 aug, 2019

          2) manifest nosm[protected]
          Courierxpressbees
          Packages1
          Created on03 aug, 2019
          Printed on03 aug, 2019

          Please replay asap

          Why should i pay cancallation charges when their courier partner did not come to my work place to pick the shipment on the time when the did limit was over they sent to the deliver guy to pick the shipment and i rasie the qurey regarding this and their agent said if you order will be cancel than you have to pay the charges. Why should i pay the charges when they never came to our work place to pick the shipment on the time.

          They dont support seller. They are just finding the way that how thwy will charge the seller to full thei own pokets.
          Sep 11, 2019
          Complaint marked as Resolved 
          Snapdeal.com customer support has been notified about the posted complaint.
          Verified Support
          Aug 10, 2019
          Snapdeal.com Customer Care's response
          Dear Seller,

          Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

          Regards,
          Team Snapdeal
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            sanson immanuel
            from Chennai, Tamil Nadu
            Aug 10, 2019
            Resolved
            Report
            Copy
            Resolved

            Address: 620003

            I got a same type of call asking me to pay 6500 as i won xuv500 as luck draw. Even they have told what i have ordered in snapdeal which is yet to get delivered. Firstly i though it might be a true one because of the ordered which i booked a sneaker he said. The number is [protected]. Note this number and take a legal action as your snapdeal name will loose good reputation from customers. Thanks
            Sep 12, 2019
            Complaint marked as Resolved 
            Snapdeal.com customer support has been notified about the posted complaint.
            Verified Support
            Aug 12, 2019
            Snapdeal.com Customer Care's response
            Hi Sanson,

            Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

            Regards,
            Team Snapdeal
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              Nisha SreekumarR
              from Mumbai, Maharashtra
              Aug 9, 2019
              Resolved
              Report
              Copy
              Resolved

              Address: Snapdeal calcutta

              I have received a letter from snapdeal calcutta office stating im lucky draw winner and got eleven lakh rupees and i have to pay 11000 thousand rupees as tax and they asked my account number.. Unfortunately i had responded and given my account number. From numbers [protected][protected] and[protected] they provided me an account number [protected] account holder one mr premendra wanglikar and i paid 11000 rupees towards tax and again they are calling and telling 22000 as tax and telling me that if i pay immediately fund will transfer it is fraud and they are keep on calling me. Pls do somethng nisha
              Sep 14, 2019
              Complaint marked as Resolved 
              Snapdeal.com customer support has been notified about the posted complaint.
              Verified Support
              Aug 09, 2019
              Snapdeal.com Customer Care's response
              Hi Nisha! Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards. Thanks, Team Snapdeal
              They are not taking my nike lyrca trackpant package . And they are saying the return request has been closed. Please help me in returning the product back.
              My order ID is:- [protected]
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                john knight
                from Mumbai, Maharashtra
                Aug 8, 2019
                Resolved
                Report
                Copy
                Resolved

                Address: 150/101,parvathi Nagar,therpet, Krishnagiri, Tamil Nadu, 635109

                Sir/madam, on 22nd of july i ordered a round neck nike t shirt. I received it by 29th of july. But the t shirt that i received was too small though the size was "m" which is my size. So i requested for the replacement. They accepted and they scheduled for the pick up. But since 29th of july till today (8/8/19), no one has contacted me and the product that i bought is still with me packed and ready. No one contacted me. Every single penny of mine is very hard earned sir. Please help me. I want the replacement to be done.
                Sep 8, 2019
                Complaint marked as Resolved 
                Snapdeal.com customer support has been notified about the posted complaint.
                Verified Support
                Aug 08, 2019
                Snapdeal.com Customer Care's response
                Hi John!

                We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                Thanks!
                Team Snapdeal
                Material return two day but payment not given refund pls request payment refund.
                Snapdeal.com Customer Care's response, Aug 9, 2019
                Verified Support
                Hi Lalit,

                We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                Thanks!
                Team Snapdeal
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Satyashankar mangaraj
                  from Mumbai, Maharashtra
                  Aug 8, 2019
                  Resolved
                  Report
                  Copy
                  Resolved

                  Sir, mujhe nitin ku. Singh ka call aya.. Aur unhone bola k app luckydraw mein 1st prize jitehe.. Aur app ko car chahiye ya 1250000 rupeiya.. To mein bola ki mujhe paisa chahiye... Aur unhone kaha k registraion karne ke liye 6500 lagega.. To mein diposit ke.. Aur uske badh bole ki 25000lagega.. To ushe bi di.. Iss ke bad bo kehe rahe ki app ka kam ho jayega 2min.. Ese mein mujhe doubt hua.. To unhone call receive nehinn ki..
                  Sep 8, 2019
                  Complaint marked as Resolved 
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 08, 2019
                  Snapdeal.com Customer Care's response
                  Hi Satyashankar,

                  Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                  Thanks,
                  Team Snapdeal
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Parimi Jyoti
                    from Delhi, Delhi
                    Aug 7, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: 761052

                    Hello,

                    Recently I ordered a JAMNAIKAA A LINE SUIT, order ID - [protected] . But, I got wrong product of which I initiated return but instead of return, the company is again and again sending me message stating, product delivery unsuccessful. I don't understand what product are they sending again. And why aren't they contacting me for picking up the wrong product instead.
                    And what is more irritating that when I am calling the customer care, the voice says that my number is not linked to any account which is plain stupidity since if it was not linked then how am I being contacted ?

                    I have already paid 1718 in cash, and this is getting ridiculous and pointless

                    Below is attachment of product i got and, product i ordered.

                    Red one is what I ordered and I got blue and then they are providing me message of cancelling again and again .

                    Please help in the case !
                    Thanking you .
                    Sep 8, 2019
                    Complaint marked as Resolved 
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 08, 2019
                    Snapdeal.com Customer Care's response
                    Hi Jyoti,

                    We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                    Thanks!
                    Team Snapdeal
                    My order id is [protected]. I order gold plated chain in snapdeal payment done on phone pay and yesterday status shows item delivered but my item not received.Even courier boy didn't call to me.
                    Snapdeal.com Customer Care's response, Aug 9, 2019
                    Verified Support
                    Hi Krishnaveni,

                    We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                    Thanks!
                    Team Snapdeal
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      pssarkar96
                      from Coimbatore, Tamil Nadu
                      Aug 7, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: 43C, SIPCOT Indl Complex,Hosur,9360729028, 635126

                      I am glad to be a part of snapdeal customer, but ask your delivery boy to give respect to the customer, he contacted over phone yesterday told that he is waiting in our gate but immediately i went & found no one was there in gate, today again he called & refused to bring the product, he is telling 'he will not come for delivery.' please look into this.
                      Sep 13, 2019
                      Complaint marked as Resolved 
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 07, 2019
                      Snapdeal.com Customer Care's response
                      Dear Customer,

                      We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                      Thanks!
                      Team Snapdeal
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rahul Sannake
                        from Mumbai, Maharashtra
                        Aug 6, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: flat no 204, plot 1-a, second floor, arjun nagar, green park new delhi 110029, New Delhi, Delhi, 110029

                        I have received a call from snapdeal that you are the winner of first prize of snapdeal site. That is tata safari storm or 12800000. If you want any one of these you can pay 9500rupees for money and 12600 rupees for car. I can't understand this is call from snapdeal site or this is the fraud call. Please resolve my problem. I called the number provided the guy's name is sanjay sharma his phone number is [protected] they also have a helpline number : [protected], address mentioned was flat no 204, plot 1-a, second floor, arjun nagar, green park new delhi 110029, coupon number : 159600, date : 03rd august 2019, kindly assist
                        Sep 7, 2019
                        Complaint marked as Resolved 
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 07, 2019
                        Snapdeal.com Customer Care's response
                        Hi Rahul,

                        Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                        Regards,
                        Team Snapdeal
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Pandiyan pandi 9750
                          from Mumbai, Maharashtra
                          Aug 6, 2019
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: 1/57 East Street, Theni, Tamil Nadu, 625517

                          Your snabdeal order y3 dangle mobile in lucky winner your number second prizes indigo car or 560000 money so your bank details send transfer first 1%commission 5600 send next3%commission 16800 send next 28000 send i no money my sended money return request that person not return i call snabdeal is not my misstek my data that person why riched i telling
                          Sep 12, 2019
                          Complaint marked as Resolved 
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Aug 06, 2019
                          Updated by Pandiyan pandi 9750
                          My setting money return to snabdeal
                          Verified Support
                          Aug 07, 2019
                          Snapdeal.com Customer Care's response
                          Dear Customer,

                          Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                          Regards,
                          Team Snapdeal
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Pmjena
                            from Mumbai, Maharashtra
                            Aug 6, 2019
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: L2-22, AMANAT ROAD, SAKCHI, JAMSHEDPUR-831001, 831001

                            I am sorry to inform you that you have supplied defective and duplicate titan wrist watch to me against order no. [protected] and invoice no. S3b738/19/53553. I don't understand as a one of the reputed service provider how it was done. You have cheated the to me as a customer. Please arrange to changed the material with original one with titan certificate and warranty card expeditiously otherwise i will go for legal side.
                            Sep 10, 2019
                            Complaint marked as Resolved 
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 06, 2019
                            Snapdeal.com Customer Care's response
                            Dear Customer,

                            Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                            Regards,
                            Team Snapdeal
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Shubham.aman
                              from Mumbai, Maharashtra
                              Aug 5, 2019
                              Report
                              Copy

                              Address: H no. 2/1,spring Field colony, faridabad, Faridabad, Haryana, 1210013

                              I didn't recieved my money in my bank... And
                              I show the statement to snapdeal and they are delaying query from 10 days...
                              My order no. Is - [protected]
                              And my sub order no. Is-[protected]
                              Amount is-rs. 2083
                              I have proof of my bank account statement...
                              I am waiting for my refund from 20 days
                              But i didn't got money in bank
                              I returned the product the next day of delivery only.
                              The refund initiated that time only. But didn't come in bank till now.. The snapdeal care is not calling me and sending messages on facebook to wait for 2-3 days again and again
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 06, 2019
                              Snapdeal.com Customer Care's response
                              Dear Customer,

                              Our team got in touch with you and updated you on this. As discussed, kindly wait till the requested time.

                              Thanks!
                              Team Snapdeal
                              Aug 06, 2019
                              Updated by Shubham.aman
                              I AM WAITING FROM 20 DAYS .AND AM NOT GETTING REFUND
                              AM ONLY GETTING TIME TO WAIT
                              Verified Support
                              Aug 07, 2019
                              Snapdeal.com Customer Care's response
                              Dear Customer,

                              We value the importance of your concern. We’re working on the issue & shall update you on this.

                              Thanks!
                              Team Snapdeal
                              Aug 12, 2019
                              Updated by Shubham.aman
                              Cheaters it's much time i allowed to you...you cheating me and not giving me money
                              Verified Support
                              Aug 14, 2019
                              Snapdeal.com Customer Care's response
                              Dear Shubham,

                              Hope you are doing good.

                              We wish to inform you that your refund has been initiated from our end and you will receive the amount within 6 days.

                              Regards,
                              Team Snapdeal
                              Aug 14, 2019
                              Updated by Shubham.aman
                              But i didn't receive any mail till now
                              Aug 14, 2019
                              Updated by Shubham.aman
                              And i didn't receive any proof of initiation of money
                              They send me 3rd class shoes totly different who they show on his snapdeal app,
                              Order on 27/7/19
                              Invoice no S60CA3/19/2336
                              2944r

                              Snapdeal reference no SLP[protected]
                              Snapdeal.com Customer Care's response, Aug 6, 2019
                              Verified Support
                              Hi Abhishek,

                              Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                              Regards,
                              Team Snapdeal
                              There are not taking my watch. And they saying my return request has been closed. Please help me for return my items
                              Snapdeal.com Customer Care's response, Aug 6, 2019
                              Verified Support
                              Dear Customer,

                              We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                              Thanks!
                              Team Snapdeal
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                Kumavat AK Ankit
                                from Mumbai, Maharashtra
                                Aug 5, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Sonapur, 782402
                                Website: Snapdeal online shopping

                                I have received post from snapdeal. In it has 1 lakh prize coupon. And I called them. They say we call back after msg his name Rahul Sharma and number [protected] .
                                I wanna just say if this is fraud you or whomever who read this pls catch him or stop him from fraud. Pls respond quick. Be coz this is fresh news date 5 aug 2019.
                                It seem to me a fraud so I complain.
                                Sep 8, 2019
                                Complaint marked as Resolved 
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 07, 2019
                                Snapdeal.com Customer Care's response
                                Dear Customer,

                                Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                                Regards,
                                Team Snapdeal
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Mathumathi
                                  from Tiruvalla, Kerala
                                  Aug 5, 2019
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: 600100

                                  I have got a letter from Snapdeal Pvt ltd (Nalini ranjan avenue, Basantalal saha rd, New Alipore, kolkata) mentioning that i have won a prize of Rs.1, 00, 000/- which will be credited to my account and also a scratch card as a coupon code to use for online shopping. Please note this and let me know if this is scam.
                                  I am asked to call a seperate help line number [protected] and that i should not call the snapdeal customer are number.
                                  Sep 7, 2019
                                  Complaint marked as Resolved 
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 07, 2019
                                  Snapdeal.com Customer Care's response
                                  Dear Customer,

                                  Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                                  Regards,
                                  Team Snapdeal
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    Nisanth K
                                    from Delhi, Delhi
                                    Aug 5, 2019
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Bangalore, 560017

                                    I have ordered accucheck active 100 sugar test strips on august 1, 2019. Payed the amount 1129.00.
                                    Oreder no: [protected]
                                    Got failed in transaction. My money deducted from bank. Bank statement attached.
                                    I have given complaint regarding this to snapdeal authorities, and they are telling after 72 hours your money will be refunded back.
                                    But till now there is no refund.
                                    Please help me out of this.
                                    Sep 5, 2019
                                    Complaint marked as Resolved 
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 05, 2019
                                    Snapdeal.com Customer Care's response
                                    Dear Nisanth,

                                    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                    Regards,
                                    Team Snapdeal
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      ShivaRj
                                      from Mumbai, Maharashtra
                                      Aug 5, 2019
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: 362-363, ASF Centre, Udyog Vihar Industrial Area Phase 4, Gurgaon, New Delhi, Delhi

                                      I received a defective item and created a replacement. Then i've changed my mind cancelled the replacement and decided to get a refund but their system not letting me to create a return. I complained many times but no response
                                      The support message system not working, so i can't send a message and no response for my emails from them. No option to speak to an representative in phone just a robotic voice.
                                      Sep 9, 2019
                                      Complaint marked as Resolved 
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 06, 2019
                                      Snapdeal.com Customer Care's response
                                      Dear Customer,

                                      We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                      Thanks!
                                      Team Snapdeal
                                      We have ordered in Snap deal and order ID [protected] is Missing product inside the box, we received only an empty box with no items inside it. No reply from snapdeal for the complaint raised against them.
                                      Dear Customer. You are winner of Snapdeal Online Company. You win 1st prize Tata Safari and amount rate is Rs- 12, 80, 148/- Registration services charge 7, 500/-on 30/07/2019 deposit contact on:-[protected] for more details Helpline no:[protected]
                                      This was the message received.
                                      Snapdeal.com Customer Care's response, Aug 6, 2019
                                      Verified Support
                                      Dear Customer,

                                      Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                                      Thanks!
                                      Team Snapdeal
                                      Helpful
                                      Found this helpful?
                                      2 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        G
                                        Gupta Priya
                                        from Mumbai, Maharashtra
                                        Aug 4, 2019
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Okhla, New Delhi, Delhi

                                        I have been sending mails, msgs on snapdeal app. No reply or action has been taken yet.
                                        I had ordered 2 watches of the same brand and design that was to be delivered together.
                                        Order no.[protected]
                                        Sub order nos. Are [protected] and [protected].

                                        I had received one of them only inside the packet and the invoice was being made for 2 pcs.
                                        Fedex who delivered that one pc, mentioned only one suborder no. ([protected]) on their website tracking detail, delivered to me.
                                        The order one is not delivered to me yet. Snapdeal shows wrong status on their website and wrong comments like"return requested by customer.."
                                        Why this fraud has been done with me from the supplier and people of snapdeal not getting resolved the issues as soon as possible.
                                        Please resolve this issue or refund my money.
                                        Sep 7, 2019
                                        Complaint marked as Resolved 
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 05, 2019
                                        Snapdeal.com Customer Care's response
                                        Dear Priya,

                                        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                        Regards,
                                        Team Snapdeal
                                        I have placed a replace due to damaged product which i have received, and i have received a text from snap deal as they failed to pick up product where as i don't even get a call from snapdeal . How do i Reschedule
                                        Snapdeal.com Customer Care's response, Aug 6, 2019
                                        Verified Support
                                        Hi Enosh!

                                        We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                        Thanks!
                                        Team Snapdeal
                                        I buy a Karbon K9 battery, and Replacement product refund is not given to me.
                                        Ʌlcoholıc Nʌlʌyʌk Lʌðkʌ's reply, Jul 31, 2019
                                        What is this, refund money is not given to me.
                                        Snapdeal.com Customer Care's response, Aug 6, 2019
                                        Verified Support
                                        Dear Customer,

                                        We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                        Thanks!
                                        Team Snapdeal
                                        Helpful
                                        Found this helpful?
                                        2 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit