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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 633

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D
Druf Nath
from Siliguri, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for refund but no response

Address:Darjeeling, West Bengal

I bought a product from snapdeal. The order no is -[protected]. The product is Koloredge flip covers for xiaomi redmi 1s with hands free-black.They delivered the product on[protected].When i got the product i paid full amount.Then i opened my product.But there is many fault in the product.The flip cover screen is full of scratch and the headphone is cheap quality.I request for refund for many times.They told me that someone will receive the...
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P
prakash.p9385
from Jaipur, Rajasthan
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SNAPDEAL.COM FRAUD SENDED ME A STONE INSTEAD OF MY PS4 CONTROLLER

Address:Jodhpur, Rajasthan

I HAD ORDERED A SONY PS4 WIRELESS CONTROLLER MY Order no [protected] recieved on 9/jan/15, but when i received my order the sender J.S.ENTERPRISES had sended me a stone in a packed thermocal box n even the seller doesnt dispatched the bill with the box, when i complaint this to snapdeal.com customer care they are taking this matter so easily as its a normal thing for them n till now 15/jan/2015, they had not taken any action against it, nor...
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P
parvez.ims
from Noida, Uttar Pradesh
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Transaction failed, amount not refunded

Address:Gautam Buddh Nagar, Uttar Pradesh

I was trying to order "Bajaj DX7 Dry Iron - White" On 30/12/2014 and I choose ICICI Bank Internet banking for payment, I pay (Rs 569.00) for this but transaction was failed and amount deducted from my ICICI bank account. I tried two times to contact Snapdeal but got nothing back no call, no response only system generated emails. I also talked with ICICI bank Customer care. They gave me a reference no CCABL2ODN447 and said amount deducted...
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S
sonu karotiya
from Kasganj, Uttar Pradesh
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bad product retain

Address:New Delhi, Delhi

I m umesh kumar Maine 1 mahine pahle ek hcl v1 tab kharida tha jo kharab hai Kharidne ke do din bad se hi bhot phone kar chuka hun mujhe Abhi tak koi solution nhi mila please help me UMESH KUMAR PH.[protected] Mail id.[protected]@gmail.com...
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C
Chirag Jhunjhunwala
from Ranchi, Jharkhand
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Delivery on Unusable IPhone 6

Address:Kolkata, West Bengal

Even after so many news about wrong shipment and customer grievances I still had some faith in Snapdeal considering the reputation of the owner involved. However after my current case I totally support all those news about the incompetence at the office of Snapdeal. I had ordered a I-Phone 6 but the company has delivered me the U.S model of I-Phone 6 which cannot be used in India and niether can it be serviced at any Apple store in India. Even...
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S
Shatrughan Singh Raghuwanshi
from Indore, Madhya Pradesh
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No Refund Initiated by them

Address:Durg, Chhattisgarh

Order booked status Failure at the time of order booking and confirm by message after 10 days place that same order and shipped without confirm me, Order No. : [protected] Order Placed On :[protected]:53:24. by contact customer care of snap deal instruct me just refuse that product and as i will get back we will process your refund, last 3 days they had received that product but Still not initiated my refund process. in this transaction...
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A
arunsengupta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrongly shown in bills as CASH TO PAY instead PAID AMOUNT order nos.4435513884, 4436086679 and 4434208224

Address:Kolkata, West Bengal

I need clarification as well as rectification of my orders placed to SNAPDEAL vide order nos.[protected] dated 12/01/2015, [protected] dated 13/01/2015 and [protected] dated14/01/2015 as they prepared bills for CASH TO COLLECT instead of PAID AMOUNT since I have already PAID in ADVANCE the whole amount through my CREDIT CARD....
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V
vinsu09
from Chennai, Tamil Nadu
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No return pick since 15 days after requesting

Address:Chennai, Tamil Nadu

We ordered a Electrolux 23L convection microwave oven but we got Solo 20 L basic model. We have been calling since 30th Dec 2014 but every time we are told that the pick up will happen in 48 hrs ...No one turns up. We r tired of calling. Request ticket no is 14050306....
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T
tripagrawal
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product missing

Address:Bangalore, Karnataka

Self ordered the BELMARK FLIP COVER for MOTO G 2ND GEN BLACK and SCREEN GUARD and order was delivered on 09th JAN., 2015. But Flip cover was not found in the box and only SCREEN GUARD was there.Same was informed to delivery boy also.My order no is [protected]. Pl. Deliver the FLIP COVER immediately. Regards, Ashish Agrawal, Ph. No. - [protected]...
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Anand.c
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not yet recd and no reply on my emails

Address:Mumbai City, Maharashtra

I had returned the defective mobile handset-htc desire 820 to snap deal last thursday and since then I have called up at least 7-8 times and emailed abt 15 times but recd reply on only 3 emails and was given pathetic and irresponsible answer on phones every time I called for refund status...on email I only get a reply of complaint number and asking me to patience...there is no clarity on actual status of the refund nor the reason for the...
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S
Sai Kumar M
from Indore, Madhya Pradesh
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Reg Refund of Amount [WORST RESPONSE FROM SNAPDEAL]

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear forum, I have ordered Acer Laptop Bag on December 1st week. And, they have delivered the faulty bag. So, I have returned. I have requested them to refund my amount Rs.449 on[protected]. They said that the process of refund takes 5-7 business days. But, still now they have not refunded my amount. I have given all the required details to get the refund amount. I have sent nearly 30emails for requesting them. Order No.[protected] Complaint...
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B
Bhupesh Patel
from Delhi, Delhi
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Wrong Product Deliver Every Time from Snapdeal

Address:Gautam Buddh Nagar, Uttar Pradesh

I ordered “Borosil Bloom Melamine Fidenza Dinner Set - 35 Piece” on 26th Dec 2014 Order Number: [protected] On 2nd Jan 2015 I found a courier boy from Javas courier service. He was tarrying to deliver me a wrong order (product). It was “Pigeon Cooker Inner Lid”. It seems like that he want to deliver me someone else order. From that day I have contacted Snapdeal customer care many times but didn’t get a satisfied answer....
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D
dinesh1955
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not deliverd on time

Address:Thiruvananthapuram, Kerala

Order
No. : [protected] Order Placed On :[protected]:17:19 / Micromax Funbook /Cost Rs 7660 CREDIT CARD 9 Installment option

SHIPPING DETAILS ABSTRACTED FROM YOUR TRACKING LINK
Courier was unable to
deliver. The order has reached us[protected]:32:35

Your order is packed and
waiting for the courier pickup[protected]:13:07 No data between these 2 lines, Please note.
br...
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A
Akash22p
from Unnao, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false information and commitment and late processing of refund

Dear sir/maam I had ordered three cycles from snapdeal vide 2 different orders placed on 31 Dec 2014. However I recieved only 2 kross k50 cycles on 6 Jan 2015. Accordingly I sent a query to Snapdeal for the third cycle. Company accepted there fault for which third cycle couldnot be despatched and confirmed that they have reallocated the seller and same will be despatched by 12 Jan 2015. On 10 Jan 2015 I checked status of my order on snapdeal...
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V
Vishal Katyayani
from Mumbai, Maharashtra
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Order cancelled without my notice

Address:Pune, Maharashtra

My Order no [protected] ordered from [protected]@gmail.com was canceled from your end, saying the product was out of stock. Now if the product was out of stock, then why the hell it was on the website at the first place. secondly, the order was cancelled saying that "we have kept you waiting for so long" . !! why the hell don't you accept it was ur fault. Your customer care executive was too cooperative. she clearly meant that it was my...
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M
MaxAcc
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Complaint on Order

Address:Bangalore, Karnataka

Hi Team,

It's very bad experience with your organisation. My order is taking too long time to deliver me.
Even i raised a complaint, no update till date.

My Order Number:- [protected]
My Complaint Number:[protected]
Pickup Receipt:[protected].

Please take an urgent action on my request....
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R
raman chambyal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not deleivered and payment already done.

Address:Solan, Himachal Pradesh

Hello, I am very upset from snapdeal service. I placed an order on 5jan. and made online payment from my credit card.And on 10th jan i got a call from courier boy that come and receive your order from our office.Which is 23 Km away from my hometown.Snapdeal took payment and now they are not deleivring the product. As i discussed with my friends they all told me that snapdeal is a fraud .so do not do any shopping from there .I am waiting...
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puja89
from Tiruchirappalli, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product did not delivered for more than 20 days and no money refunded

Address:Chennai, Tamil Nadu

I have placed an order on 22/12/14 for Palmer's Cocoa Butter Formula Massage Cream For Stretch Marks 125 g of Snapdeal Order No. [protected], for which i have not revived the product till date. As per their commitment it should have delivered to us with in 7-9 business days but still after 20days have passed, i did not received the product. They have given an false statement on 29/12/14, that it was unsuccessful in delivery because their courier...
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S
Sandhani
from Gurgaon, Haryana
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Return: Three 6 Just Start Kids Scooter - Assorted colors

I have purchased subjected product by online payment but the product was found defective. It is not assembled properly as all the screws are loose. And also I have not received any manual or warranty card with the product. After several mail and telephonic follow ups not receive any response. So Kindly look seriously into the matter as it could be dangerous to ride the scooter with loose and released screws. Waiting for your response!...
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M
Manan Vasudeva
from Gurgaon, Haryana
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1 month and still i havn;t recieved my refund

Address:New Delhi, Delhi

i ordered shoes for my mother but she found that the shoe size was bigger than her size. so i requested snapdeal to get it refunded or replaced . they took the shoe back on 21st dec 2014 and told me that ill receive my refund in 10-12 days . i have called customer care many times and have been given assurance that ill get my refund till today i havnt recieved my refund. i am gonna sue if no action is taken as soon as possible ....
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