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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 634

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S
Sahil Agarwal
from Bengaluru, Karnataka
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Irresponsible cheat fraud ,Delaying the return request and not responding

Address:Cuttack, Odisha

My name is Sahil Agarwal.I am from Cuttack, Odisha. A few days ago I had ordered on Snapdeal for a watch [Adine Stylish Black Watch Combo for Men] worth RS.569. It was delivered to me on 10th January, 2015 by some XPRESSBEES Courier service .They refused for open-delivery. So we paid him the money(Rs.569)and took the product.Then when I opened the seal we did not found our product. IT was a cheap blue low quality watch different from what...
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suman88papai
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not receive the reimbursement of courier charges.

Address:Purba Medinipur, West Bengal

My name is Suman Dey. I ordered a Xiaomi Piston Earphone but received a faulty product from SnapdeaI. Snapdeal couldn't arrange for reverse courier pick up of the item. They told me to send the order back by any national courier and they would reimburse the courier charges as soon as the receive the product.I have sent the return package having Ticket ID 14208373 and Order No. [protected] by DTDC courier service on 05.01.2015. The tracking...
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Jaga Deesan
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Cancelling the order without reason

Address:Chennai, Tamil Nadu

I placed order for two branded shirts on 5th jan, 2015 to Snapdeal.com with product code [protected], [protected]. I was promised that product will be shipped before 7 jan and wil reach me before 10th jan. However I didnt get any product delivered. So, when I contacted their customer service they acknowledged the delay and assured to rectify the problem and ship the product. But even after few days product is not delivered to me. Today...
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P
paul_12549
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SD Cash against courier charges

Address:North 24 Parganas, West Bengal

The reasons are as follows:- On 18th of Oct 2014 my father books a product vide order no [protected] and I have received the product that does not comply with the specifications as per my father’s original order. After complaing Snapdeal replied as follow:- Dear Surajeet, We are sorry you were not satisfied with your order no. [protected]. Ticket ID Order No. Product Name 11014829 [protected] Gauba Traders True S.. Please follow...
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GUFRA65
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFUND NOT RECIEVE FOR MY ORDER ID 4035663219

Address:Jabalpur, Madhya Pradesh

Respected sir/madam i place order in snapdeal on 17/12/2014 my order id is [protected] and the deliver mobile handset on 27/12/2014 on cash on delivery.i will complain to snapdeal on 30/12/2014.because my mobile handset is heeting then use internet and low battery problem. snapdeal reply by mail to me please go to service center micromax mobile and i am reply i cant go to service center because i have no time for this. finally 9/1/01/2015...
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M
morbia
from Anjar, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response to refund for failed transaction query since 6+ weeks

Snapdeal Complaint Number[protected]. Since now 6+ weeks I have only received repose from support team as "We are writing to inform you that we are working on your request to update you at the earliest.", and now they have stopped replying my emails. How long it take to check bank statements and issue a refund? I tried twice to pay using HDFC Bank and both time i got error message "Unable to reach destination.", amount has been deducted...
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rahul21087
from Indore, Madhya Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Didn't reccived refund

Address:Indore, Madhya Pradesh

Dear Snapdeal, i would like to inform you that i purchased bacca bucci shoes from your side on[protected] but i was not satisfied with product so i returned product to you but till i didn't received any amount from your side. even your customer support executive sakshi not giving any proper resolution to me. it's unaccepted behavior from your company side very pathetic services you have. as per your customer support i have amount...
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riteshvaishnav
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

snapdeal complaint for refund

Address:Ahmedabad, Gujarat

Hi, i orderd Transcend StoreJet 25M3 1 TB External Hard Disk on 7 april and i received faulty product and after i send it back to snapdeal for refund or replace my product but still today i am waiting for refund . when i called to snapdeal every time the asked to wait for 2 or 3 days more but now i am tired so i am going to complaint againt snapdeal kindly take proper action to get my refund back thanks in adavance my order number...
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deependra pandey
from allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

damaged product

Address:Allahabad, Uttar Pradesh

dear consumer forum maine snapdeal se ek whirlpool deluxe induction cook top order kiya tha order id [protected] hai jo 2 december ko order kiya tha aur 9th december ko ye order place hua tha jo ki tuta hua yani damaged tha 9th december ko hi maine ise replase kiya lekin iski koi replasement nahi hui fir maine apna paisa refund karne ko kaha magar koi sunwai nahi hui kah dete hai bas ha corier man nikal gaya hai magar koi nahi aata kripya...
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B
Bhappoo
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tracking delivery of order

Address:Gurgaon, Haryana

Order No:[protected] Track No:- [protected] Receiver must have a delivery Window on scheduled date - NOT JUST AN ESTIMATED DATE Does Snapdeal Courier expect someone to standby at front door 24x7 ?? How does one keep Cash waiting for a Delivery at unspecified window of time . For purpose of Tracking - Their SMS alert gave fone[protected] & Web gives[protected] . I spent over (45) minutes Trying each number over (25) times !!!...
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rajkamtam
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complent about Datawind Tab

Address:Thane, Maharashtra

We purchase Datawind UBISlate 7c+Edge on 02.01.2015 vide invoice no.27482ZF/14-15/9081. IMEI NO. [protected]. The said Calling Tab is not working kindly provide us detailed address, email, tollfree No., Telephone and Mobile No., Authorised Service Centers Address and contact No. as early as possible. We are residing at B-201, Lokmanya Chs, Veer saverkar marg, Teen Petrol Pump, opp.Icici bank, Thane West 400 602. Mobile no. [protected]...
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sathya51969
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in refund of courier charges from snapdeal

Address:Chennai, Tamil Nadu

Sir, 1. This complaint is with regard to Ticket no. 12183522, Order ID[protected] of snapdeal. 2. I received the product in broken condition on 21.11.2014. 3. I attached the snapshots of the damaged product shipped to me to [protected]@snapdeal.com on the same dayand asked for refund. 4. Snapdeal had initiated a return request against the same to pick upthe product. 5. I made several reminders by phone to Ph. No. [protected] (almost daily)...
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Hetal Modi
from Chennai, Tamil Nadu
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Not giving Refund

Address:Hyderabad, Andhra Pradesh

I have ordered one wall clock of 1200 INR from snapdeal before 2 months. I have got deleivery on 22nd dec which is totally damaged and not in working condition. I have registered complain on same date but still snapdeal is not arranging my reverse pickup. Actullaly snapdeal has a strategy to take money like this, they will never return your money without doing reverse pickup which they are actually not arranging. I want my money back, how...
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C
chugh26
from Nashik, Maharashtra
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Courier Charges not refunded

Address:Ludhiana, Punjab

I received a damaged lever arch file and I was informed to return damaged lever arch file by any courier or indian post and send receipt to snapdeal for refund. I have sent courier receipt twice once on 19.12.2014 at [protected]@snapdeal.com & on 2.01.15 and in between i had contacted snapdeal for 3-4 times. still they are saying they have not received my receipt. I am enclosing courier receipt here so that afterwards they may not deny. pls...
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krish6290
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product is not replace (Windus black shoes)

Address:Vadodara, Gujarat

I Had place a order on 31st dec 2014 for the windus formal black shoes size 6.Order Number is [protected]. I receive the product on 2 jan 2015. but there were some size issue. so i raise a request for return, so snapdeal provide pick up from my location. JV Express Courier ( Docate number :[protected] pick up the product from my place on 5th jan. And still the Product is nor reach to the Snapdeal . So may i know that the Product has been missing...
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yourzsajith
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recieved Stone instead of watch from Snapdeal order sold by Shivam Times ,KirtiNagar ,New Delhi

Address:Bangalore, Karnataka

It comes as a terrible shock that instead of the Tommy Hilfiger Tyler TH1790765/D Men's watch that I was to gift to someone today, I was delivered stones wrapped in bubble wrap!. This was Sold by Shivam Times, KirtiNagar, New Delhi through Snap Deal . I have been a loyal customer of snap deal and it with that trust I have made advance payment for the product. This experience has left a very bitter taste in my mouth. I am attaching photographs...
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Rudra Tomar
from Mumbai, Maharashtra
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Fake sofa of worst quality delivered

Address:Bangalore, Karnataka

Hi, i ordered a kyra L shaped sofa from snapdeal of Rs 23000 on 10th december 2014(ORDER NO. : [protected]), and that was delivered on 10th jan 2015, the sofa that was delivered is not according to pics shown on website, totally a fake product of worst quality and the cloth of sofa is stiched properly also not well finishing, the back portion is also not covered and whole foam piece is visible and coming out of sofa. when contacted customer...
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courtcommissioner
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Quality Support and Delivery Services...

Address:Pune, Maharashtra

This is regarding Snapdeal Product INTEX UPS Protector 725 and Order No. [protected] Order Placed on[protected]:06:45, Promised Delivery Date was On or Before 30 Dec 2014, But Not received yet. This happens frequently like previous order number [protected] and Suborder [protected] and [protected]. After contacting them by phone, email and chat frequently unable to help properly, they always cancel order, initiate refund which takes more...
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sutanwee
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rude behaviour and charging extra money

Address:West Tripura, Tripura

That line is incorrect, I had the payment ready. The delivery guy was complaining about my location and his timings. The cost of the item was rs 474 after discount from rs 499. The delivery guy asked to pay him rs500 saying he needs to have some profit for delivering the item late in the evening which was only around 5:50pm. I was willing to pay rs 4 as change so that he returns me rs 30 when I pay him rs 500 but he rudely said if I can't...
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bhaskarreddy padala
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not taking the product for return

Address:East Godavari, Andhra Pradesh

I bought product from Snapdeal and delivered to me 30 December and product fibre was weak so I requested them to take the product for return on 3rd of jan I am regularly calling them for return but no action has taken place by them. Always says electronics were not come on to the condition and not able to proceed your complain but no action has taken. Product name:Happy kids battery operated mercedes sls ride-on car with remote control order...
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