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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 637

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R
rohit12m34
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake product delivered - no resolution

Dear Mr. Kunal, Order Number:[protected] I feel cheated & let down by your service. I bought Flyers Bay 4 channel helicopter but I got FAKE CHINESE Donhuang helicopter. This is breach of contract & trust. Further, I had informed your call center in advance that I will be travelling from 18th December for 15 days. Hence either deliver the product earlier or afterwards. Still, they delivered the product to my colleague on...
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A
anul
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mismatch product

Address:Indore, Madhya Pradesh

i ordered a Intex Classic Black model but i got wrong mobile and looking like used mobile. mobile is totally differant actually. and Battery, ear phone is differant and not being fit in this mobile that product as i saw on your site. i want to return and wanna money back as earlier as possible. and also very disappointed from snapdeal....
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A
arti.yogi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal dealing with Fake Nike Shoes

Address:New Delhi, Delhi

I ordered a pair of Flyknit Airmax Nike shoes for my husband. To my horror the package we got contained fake Nike shoes (good fakes I must concede). The seller is a Surat based dealer who has charges some 1500 bucks as Tax but has no VAT/CST registration as per invoice. When I complained, Snapdeal initiated a return without my asking for it. They need to check their suppliers and ensure that they replace shoes with genuine Nike. My email...
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P
pulak mondal
from Kolkata, West Bengal
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refuse to replace a malfunctioned unit

Address:Kolkata, West Bengal

item: HPv215b pendrive, company vat.no. [protected] & cst no.[protected] invoice no. 8C118F/14-15/300901 invoice date:[protected] item code:[protected] order no. [protected] suborder no. [protected] following item purchased from snapdeal.com. after couple o[censored]ses device being malfunctioned & stop working. after launching complain i.e.14142280 the courier service of that company refused to reverse pickup and replace.they also give...
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P
Parun
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO REFUND TILL NOW

Address:Bangalore, Karnataka

Hello Team Snapdeal This complaint is regarding my order no. [protected] and sub-order [protected] in which wrong product was delivered to me. Nobody came for return pickup till now as refund request has been given from my side on 24th December. I tried contacting customer care multiple times but no joy and they don't have any response on the same. I'm astonished that big e commerce players like snspdeal doing this cheap stuff to...
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G
Gk RyKër
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dell venue 8 16gb

very bad product and in this tablet there are so many problems like not proper charging hanging problem and many others so my request to you please look look to me and exchange my tablet veryfastly and this tablet charging is not showing i am not satisfied to snapdeal and this is my last and first mistake i ordered product on snapdeal and i never buy any product to snap deal shame on you snapdeal walo...
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S
sifc
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

snapdeal - (Paid through debit card, now paying the price...) Payment made but product not even dispatched nor payment was refunded

I ordered my product on 23rd Dec 2014 by paid full amount through my debit card. Till now 5th Jan 2015 the product not even been shipped, I asked the customer care about this many times, they saying always that it is in process so we will ship the order very soon and we can't cancel the order. But till now the product not even been shipped(in "My Orders" it shows 25th Dec is shipment date). Now I am praying to God that they should...
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vivek2712
from Korampallam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Material not delivered and Refund not received

Address:Chennai, Tamil Nadu

I have ordered 1 iPhone on 22/12/2014 but the order was not confirmed and the amount has got deducted from my credit card. So i had to contact the customer care for the order status. The executive said my order was not confirmed and she placed it through back-end. I have also opted for EMI option for the phone. On the next day 23/12/2014 there was one more transaction for iphone for Rs.23029/-, which I have not placed. The transaction...
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Kumaraguru Subburaman
from Bengaluru, Karnataka
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Reverse Pickup not done for last 20 days

Address:Thanjavur, Tamil Nadu

Hi, My Complaint Number: 12917122 I have ordered for Philips TV (order number ([protected])) on 1-Dec-2014 & on 10-Dec-14, i have requested for REVERSE PICKUP, they agreed & send a mail saying about Bluedart pickup. It Since 20 days from the promised time for Reverse PICKUP. How long i need to wait to get a good TV? In the last 1 Month, i have ordered 13 LCD TV from snapdeal. I am losing the TRUST on snapdeal. Regards,...
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A
Anjaneyabt
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Selling duplicate Micromax A116 Battery

Address:Bangalore, Karnataka

Hi, Myself Anjaneya, purchased a micromax battery from Snapdeal on 10th April 2014, Which they claim as original, its not even 6 months old and battery became like a blasting balloon . I suspect majority of the products in snapdeal are fake or duplicate or "not original". I attached pictures of the purchased bill. Please do help and ban such products from Snapdeal & take a legal actions on such vendors. Thank you, Anjaneya ph:...
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Ajay Kumar Guru
from Bengaluru, Karnataka
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Late & Wrong Product Delevery

Address:Bhopal, Madhya Pradesh

I had ordered Philips White 9 Watt Led Bulb ( 3 NOS) from Snapdeal. Instead of which, they delivered 9 W bulbs. Nevertheless, they have charged me the price of 9.5 W. First of all, the order came late...I had ordered it on Dec 23, 2014 and it was delivered on Jan 5, 2014...and after I received the delivery they have not even sent the same product. This kind of service will surely make me rethink before I plan to order any product in future,...
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V
vipinsuhalka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Found stone instead of Watch. (Order no. 4199842848)

Address:Bangalore, Karnataka

I have ordered an Tommy Hilfiger TH1790782 Black Watch ( Order Placed on :[protected]:02:46). It is horrible and surprise for me that i have just 2 mins back (5th Jan 2015, 11:45 AM.) recieved the courier and when i opened it. their is no watch & Inside the Box i found a stone. What is this, I have taken photos and video also of the box. I will have to make Police complain. I have shown it to my colleagues also in office. I have...
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R
rajpadwal
from Delhi, Delhi
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Product not delivered, full payment taken

Address:Gautam Buddh Nagar, Uttar Pradesh

Product booked and paid in full on 10/12/2014, assured delivery date was 15th december but its 5/01/2015 and the product has still not been delivered after 2 complaints. Order number:[protected]. Complaint number 1:13628282. Complaint number 2:13704819....
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K
keshavgoel1992
from Delhi, Delhi
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NOT REFUNDING COMPLETE AMOUNT

Address:New Delhi, Delhi

i ordered 9 pairs of nike socks (3 set of 3 pair of socks) and got only one set instead of three and that too for Rs. 867 and when i returned it i got only Rs. 289 back. i want to know why this has happened in this order. also when i raised a complaint for the same, i got no solution from snapdeal team. i just want my 867 rupees as my sd cash instead of this Rs.289...
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Address:New Delhi, Delhi

Vox 13Fin X-OD-13 Fan Oil Filled Radiator of Snapdeal Order No. [protected] DELIVERED on Dec 12, 2014 exploded in my house suffocating us and damaging our rental house which is black from the soot residue on the ceiling and the walls. We have requested for minimal damage compensation from snapdeal which was refused. Even after sending the pictures to snap deal they refuse refund till the damaged product has been sent back which we are...
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K
kailash1950
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

German Chef Twist Pink Microwave cook&Serve cntaneir set

Address:Vadodara, Gujarat

My order no:[protected] D t:[protected], as per order cookware sent by u which was not as per order &asper your instruction same had been return as per pickup rec:no:45176347 on dt:[protected], till today I have not Received cookware as per order in replacement of return material or not money back for the same items.Pl.let us now the st atus of my order.Request u to solve this matter urgently.I hope u will do needfull. From Kailashchandra...
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A
akhil.vedula
from Vepagunta, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Late shipment and delivery

Address:Visakhapatnam, Andhra Pradesh

I had given an order Microsoft Lumia 535 on 25th December. It has already been 10 days and at least shipment has not been done. What do you expect from me?? To wait a month or more?? If the same had been ordered in flipkart, i would have got my phone in at most 5 days. My order number is [protected] and Suborder ID : [protected]. I truly didnt expect this from snapdeal. Hope you look into this matter and take action or else i would have to...
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N
Nagarajan batista
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Worst customer service experienced

Address:Chennai, Tamil Nadu

I brought a electronic product on 28th Nov. Since i face some issue with that product and created a Return request for it. NOTE: While placing the return request i got a message like"Request to visit the nearest service center incase of any issue". Actually this product was covered under TrustPay. I made return request on the very next day the product received. I was really shocked on getting the above NOTE was the message. Somehow after...
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Ankur Pathak`
from Pune, Maharashtra
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Bad customer Service / Return policy is not as mentioned on site

Address:New Delhi, Delhi

Please update on trail mail !!!From: ankur.[protected]@hotmail.comTo: [protected]@snapdeal.comSubject: RE: Request #13650762: SnapdealDate: Tue, 30 Dec 2014 15:00:46 +0530 Hi, This is regarding my request Order ID : [protected] . I raised the request to return my product with mentioned reason. On weekend, I received a call to pick-up the phone( Micromax Q55 ). B'cos we are out of station till Sunday, so told him to pick-up the product by by 29-December-14,...
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arti.yogi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake Nike Flyknit Air Max delivered

Address:New Delhi, Delhi

I had ordered a Nike shoe for my husband .However the product I received is fake Nike and the website is mentioned as www.nikebetterwold.com. The box carries a bar code of an Amazon.com product. Further, the supplier is clearly evading VAT as Tax is shown collected but the TIN is shown as not applicable. I wonder how Snapdeal is dealing with IPR violations and tax evasion. It is serious and needs to be investigated for IPR violation, VAT...
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