Snapdeal.com Complaints & Reviews

I had ordered HP slate 7 voice tab of rs-11, 999 in 12oct 2014, i received in 19 oct 2014 but that was damage product. i complained and they replace me an another product of HP 7voice tab of rs 9, 000 in 3rd nov 2014 so it wsa wrong product. After that again i complain in 4th nov 2014 but they can't take any action till 20th nov 2014. Another day their snap deal representative gave me an address to send the product myself so i send that wrong product in 20th nov 2014 and it was received in 24 nov 2014. After that they said we can't received your product so i send the delivery prove that they received at Jasper infoteh, pvt, ltd in 24th nov 2014 . After i called to snap deal representative all total 100times but they neither replay nor help me till today 15 dec 2014. my complain no is[protected]

I WIL PURCHASE A SHOES AT SNAPDEAL COLUMBUS SHOES I WIL SELECT THE SIZE OF SIZE 10 BUT U WIL SEND SIZE OF 8 THAT SHOES IAM RETURN TODAY A BOY COME TO HOME HE TOOK THAT SHOES AND HE WIL GIVE A ONE REVERSE ORDER SLIP ORDER NUMBER IS[protected]I WANT NEW SIZE OF 10 SHOES OTHER WISE MY AMOUNT REPLACE OF 500 PLEASE HELP ME FASTLY I WANT URGENT THAT SHOES OTHER WISE MY MONEY

Order :[protected] Order date: 11/11/2014 Sub: Received a prestige cooker having mrp 1475 instead a 1750 which was shown at the time of order. SP= 1225 Made payment through COD. received product having mrp 1475 with manufacturing date Aug 2012. I requested for exchange they took the item on the next day. Till now they haven't send my money into my account. I have mailed several times. Extremely poor customer support and no follow up.

I had purchased two tablemates on online from snapdeal on November 11th. As I had recieved used and broken tablemates, I asked them for refund of my money 1400₹ and they responded on November 20rth and said to resent the items through any national courier(said that courier charges also repayed after they recieved the parcel). I had sent two tablemates through Indian post on November 21st. They recieved the two tablemates and refunded only for one on December 3rd and they didn't refund for second tablemate and courier charges. I Had raised complaint to them three times through mail and they keep on saying that your request is under processing. I had called them too but they keep us on waiting for ten minutes and no one replied back. Please do some favour to us.

My order ID [protected] Order Placed On:[protected]:01:11 and payment was made through Internet Banking of said amount. As the order wasn't completed still no credit has been credited to my account. Please look after the mater Your purchase wasn't completed - Buy now! Hi Bhaskarjit Deka, We noticed that your purchase at Snapdeal.com wasn't completed, and thought we'd check back and see if all was well. If you had any trouble buying, please click the Retry button below to try again. Your Order ID: [protected] Order Placed On:[protected]:01:11 S No. Item(s) name Quantity Price 1 Puppy Bag 1 399 TOTAL: Rs. 399 Retry Payment Details: TOTAL AMOUNT : Rs. 399 Delivery Charges 0 PAYABLE AMOUNT : Rs. 399 Shipping Information: Bhaskarjit Deka C/o Panchanan Sharma Bandardewa North Lakhimpur - 784160 Assam In case the amount has been debited from your account, don't worry - we will refund it. Warm RegardsSnapdeal Team

I have not received my ORDER NO. : [protected], Product Code No.[protected]Order Placed On :[protected]:53:06 Multi Utility Adjustable Portable Folding Table, but you have shown that product is delivered on[protected] at 23.59.59 IST 2014. Enquire and send the said produce to me.

Snapdeal order number [protected] Asus 300 Mbps N300 Wireless Router (RT-N12) Complaint Number against Return Policy -7570393 centralized account number 266884 AWB No [protected] (returned by blue dart) and got confirmation mail that snapdeal received the product back as on 20.07.2014. Not yet refunded... Is refund process will take more than 5 months (150 days) ? No response for my last 7 mails. Good Service, Keep it up !!!

Order ID: [protected] Dear Sir, we received the items in bad condition (1) Lotto watch glass broken condition (ref. attached photo proof) (2) Reebok watch leather strap is not good and peace also not satisfaction. So please replace the 2 items as early as possible with good condition regards S. SRINIVASA CHARI [protected]

I have ordered an Kurti and i was not satisfied with the kurti and i returned that ... The Customer Care guy told that the money was refunded as SD Cash but when i was going to open my account and access the SD Cash i am getting Access is Denied... Now, how can i use my money?

hi, snapdeal this is regarding my product V-Guard 10 l springhotplus instant geysers, order no. [protected], suborder no. [protected], has missing accessories- 1. steel plate(bracket) for wall fitting. 2. connection pipes. kindly look into the matter and do the needful... thanks .

MY NAME IS PREKSHA, MY ORDER NO [protected]. WD ELEMENT 2.5 INCH 2 TB EXTERNAL HARD DRIVE ON 6TH OCTOBER 2.014 PAID 6771 RS UPFRONT.AND I RECEIVED THE PRODUCT AS FAULTY. I CALLED THEM TO REPLACE OR REFUND THE PRODUCT WHICH THEY DID ON 19TH OCTOBER 2014. SINCE 19TH OCTOBER I AM WAITING FOR MY REFUND WHICH IS NOT DONE TILL NOW. ITS BEEN ALMOST 2 MONTHS AND STILL NOTHING FROM SNAPDEAL, I MUST HAVE CALLED ATLEAST 15 TIMES AND EMAILED ATLEAST 10 TIMES STILL ALL I GET FROM THEM IS THE REFUND IS UNDER PROCESS AND I WILL GET IT AS SOON AS POSSIBLE, SNAPDEAL IS WORST SITE TO DO ONLINE SHOPPING FROM COZ THEY CLAIM NO QUESTION ASKED RETURN POLICY AND ARE HARASSING ME FOR MORE THAN 2 MONTHS. ALL THEY DO IS ADVERTISE ON TV FOR BEING THE BEST ONLINE SHOPPING WEBSITE BUT THEY REALLY SUCK. ALL I WANT TO KNOW IS AM I GETTING MY MONEY BACK OR SHOULD I OFFICIALLY LODGE A COMPLAINT WITH THE AUTHORITIES.

Order ID: [protected] This is the 3rd order which Snapdeal has arbitrarily cancelled. I had made an order for a geyser 4 days back and when the product was not shipped by even today, I wrote to the customer care and in their reply they simply cancelled the order citing stock issues. First of all if at all there were stock issues then Snapdeal should have informed/cancelled the same day on which the order was placed. Secondly it is not expected from an etail giant as big as Snapdeal to cite ‘stock issues’ for non-fulfillment of confirmed orders. Winters have arrived pretty soon this time and already the order was pending for the last 4 days. We were having a pretty hard time without a water heater and now on the 5th day I am told that the order is cancelled. They did not even ONCE try to procure the product so that the trust and faith of the customer in the company is not lost. Cancelling orders at the Drop of a Hat will dent your image big time Snapdeal. Please take care of the faulting seller(s) and/or customer representatives who provide incomplete and unprofessional support.

Hi, This is Balakrishna Sreerama, I have ordered lenovo laptop(LENOVO S510P[protected] invoice no:s582c4/14-15/34 But i am not satisfied with the performance of laptop.I have tried with couple of Operating Systems like Windows7, Windows8. but unfortunately the performance is too bad for me. Please assist me how to replace the product? Thanks & regards, Balakrushna Sreerama.

Rs. 1700/- has been wrongly debited in my a/c due to error while payment to Snapdeal online payment for purchase of eVap e-cigarate through BOBCARD A/C NO.4726 [protected] on 21.11.2014 at 11.39 am.The payment was not credited to Snapdeal and payment is not refunded till date.Pleasep look into the matter & refund the same. Rajesh Purbia 99, Pyar Niwas Pulla, Udaipur - 313004 Mobile. No. [protected]

This is regarding the Refund TicketNo[protected] & the SubOrder code is - [protected]. I ordered a Wens 4-in 1 brown photo frame from Snapdeal for which Cash on Delivery was made. When I opened the box the frame was found to be defective. It was broken from various sides. Later, I made a complaint against the order via email. Also, I made a call to the customer support center to make a refund for the product ordered. Details for the order made are as follows: Order ID: [protected] | Order Placed on :[protected]:41:03 Order Details : S.no Item name Suborder Number Quantity Estimated Dispatch Date Delivery Date Price 1 Wens 4-In-1 Brown MDF Photo Frames Delivery: Standard Delivery Promo Applied: [DECOR25] [protected] 1 On or Before Oct 15, 2014 Oct 20, 2014 599 Delivery: (+) 0 I have asked for refund so many times. For the refund process, I have provided my Account Details for which the refund process took more than one month and upon complaining, later It was transferred to my account as SD Cash for any next purchase. Since then I cant see my SD Cash balance reflecting on my Account. This is really heights!! I have made so many follow ups but there is no response from the customer care neither any calls received for any inquiry about the account. Instead my Account has been freeze from the backend and I am unable to make any further purchases, neither track my order, nor i can see my SD Cash Balance reflecting in my account. Is this is the way E-Commerce Transactions suppose to work?? Isn't there any Safety measures for Online Shopping. Regards, [protected]@yahoo.com [protected]

Please take necessary action for delivery of the below mentioned item as we paid the cash YOUR ORDER NO. : [protected] Order Placed On :[protected]:44:34 Order Details: S.NO PRODUCT NAME PRODUCT CODE STATUS UNIT PRICE QTY PRICE PRE-ORDER AMOUNT SUBTOTAL 1 Fastrack Beach NC789PP05 Women's Watch [protected] Track Shipment > Est. Delivery Date: Dec 17, 2014 Rs. 993 1 Rs. 993 N/A Rs. 795 Offer Discount: (-) Rs. 198 CUSTOMER INFORMATION: K Kamaeswara Rao Email: [protected]@gmail.com Mobile: [protected] SHIPPING INFORMATION: K Kamaeswara Rao door no 50-42-23, Near Gurudwara Junction, kavari kannada kalyan mandapam Vishakhapatnam - 530013 Andhra Pradesh Total Amount Rs. 993 Offer Discount (-) Rs. 198 Delivery Charges (+) Rs. 0 PAID AMOUNT Rs. 795 COMPARE PRODUCTS 4 MY SHORTLIST 1 RECENTLY VIEWED 30 RECOMMENDATION DOWNLOAD APPS 100% Secure Payments All major credit & debit cards accepted 100% Moneyback Guarantee & 7 Days Return Policy >> COMPANY About Us Core Values Meet The Team Press Careers Blog Sitemap NEED HELP? FAQ SMS Unsubscription How to use Promo Code How to use SD cash How to redeem GV Contact Us POLICY INFO Privacy Policy Terms o[censored]se Terms of Sale Copyright Policy T&C Adv./Media Communication SNAPDEAL BUSINESS Sell on Snapdeal Media Enquiries Be an Affiliate Brand Stores GOSF 2014 View all Offers Snapdeal Launchpad STAY CONNECTED Follow Me on Pinterest PAYMENT METHOD MOBILES: Samsung Mobiles / Micromax Mobiles / Nokia Mobiles / LG Mobiles/ Karbonn Mobiles / Tablets / Apple iPad/ Samsung Tablets

Dear Team, I have purchase a micromax tv but it was damage so i have logged a complaint to snapdeal. Ticket No.:[protected]. as per snapdeal team i have return the damage TV to Delhi office via courier and i have received the replacement but the courier charge of amount 1280 Rs is still not refunded by them till date. i have contacting him on Ph-[protected] from last one months but they are not given any proper solution complaint has already logged in snapdeal( Complaint Number: 12464633 on dated 28-Nov-14). And they are not giving any reply of my mail and not given the time duration of when they will refund the amount. Kindly help us. Regards Ramgopal Singh Choudhary [protected] Gorakhpur, U.P. East

My order id is [protected], i ordered big muscle nitric whey 5 lbs two units worth 4318 each and i did paid 8636, but i received 2 units of 2 lbs, and bill of 8636, since order was wrong so i returned back the received order and i cancelled my whole transaction, they credit rs.4318 but remaining amount i didnt get, i am following them from 7th november and they always keep me waiting on phone for 15 minutes, and every time they say that my money is safe in trustbank, because of them i got penalty also on creditcard since they told earlier that they will credit soon and i didnt checked my card, loss on mobile bill and feels like mental harrasment, their customer care is not supportive, now dont know what to do

Snap deal claims that Warranty for ACs E.g OGeneral, when contacted the company they strongly mention that NO WARRANTY if bought from SnapDeal. Snapdeal should clearly mention the same in the page. Ref: http://www.snapdeal.com/product/o-general-15-ton-inverter/[protected]#Warranty This is the one from Lenovo http://gadgets.ndtv.com/internet/news/lenovo-warns-users-amazon-flipkart-and-sna...⇄ - Sunil

I, am Amit Singh, I had made an order of a jewellery set with order no.[protected] which was delivered on Nov 15, 2014 and put up a return order on Nov 17, 2014 but the return order was not proceeded Snapdeal's end. I had filed multiple of complaints but no action have been taken yet and once it was told that their courier partner has reached us but we haven't given the product, which was just a lame excuse. I am quite unsatisfied with this type of service. My complaint no.s are as under: 13124140 dt 12/12/14 11993558 dt 22/11/14 12911773 dt 8/12/14 12829232 dt 6/12/14 12566882 dt 30/11/14