Snapdeal.com Complaints & Reviews

Very bad experience for me as well. Had ordered Yamaha keyboard pedals at Snapdeal ( Spent about Rs 5000 )- these arrived without the screws to assemble. Called them, got complaint number, been promised reverse pick up - but nothing happens.Called multiple times. The people at Customer Care just bluff you, saying things will be taken care off - simple lies. Now it is about 3weeks plus and no progress. Don't know if I need to take legal action...

Order No: [protected] i had purchased htcdesire 816g online. After delivery of the product i found the speaker of the phone stopped working.It seemed as the product was already used. Snapdeal arranged a reverse pickup after a lot of delay. Secondly i had a problem that i waqnted the delivery of the new replaced product at a different address as i had moved to a new location and had no access to the old location. I confirmed from the...

Sir, I want to inform you that I placed an order of Park Avenue Luxury Grooming Kit 7 Pc Set (Park Avenue Pouch worth Rs. 399 FREE) under 9 AM to 9 PM scheme and I have paid through internet banking Rs. 499 and amount deduct from my account but neither I received any SMS nor received and confirmation throught email. I paid amount Rs. 499 time 08.02 pm dated 11/12/2014, my Name is Lokesh Sharma, Email Address is sharmalokeshadvocate and mobile...

Dear Sir/ Madam, I am writing to inform you that how I am bitterly disappointed with Snapdeal.com. The facts of the case are as follows... I placed an order for Shopcros Remote Control Rechargeable Car With Steering on 03.09.2014. My order no. is [protected]. The Remote Control Rechargeable Car was shipped by Devi Sales, Murarka Bhawan, Ranchi, Jharkand-834001 and delivered on 11.12.2014. I was shocked when I opened the parcel. Because...

My order id:[protected] it is to be delivered on 5th of Dec but they not delivered till now. After several complaints to snapdeal customer services thethey are simply telling that item will be delivered tomorrow but they are not trying get delivered my oorder...

Order ID : [protected] Item(s) name : Signature High Quality Earphone With Mic-3.5 mm Suborder Code : [protected] Today received the consignment in broken (primary plastic pack) condition. The complaint is that the volume control (+/-) is not working and also, volume is very very less while using phone calls. Hence, replace the above said product. And also, inform us how / where to return the rejected product. Regards, Jose...

Snapdeal fails to honor the order placed All you guys at snapdeal ask us to send an e-mail to [protected]@snapdeal.com but its useless too. I have sent more than 5 e-mails but still the Issue is not resolved. Worst we do not even get an reply. Stop cheating people, deliver what you guys promise. I had placed an order for WD 2.5 inch 500 GB external Hard disk and I ordered 2 of them (Order # [protected]). I got one of the the best deals that...

Yesterday I had taken tablet from snapdeal order no is [protected], I am now satisfied because this tablet is not proper working problem is network is very pure and some time available network that time also we have not receiving call. Pls solve this issue other replace other model. Sunil Tiwari...

I ordered first time from Snapdeal and regretting about that .I received a faulty nexus 5 which was not connecting to my sim servicserviceservice and the battery is also very at around 2 and a half hours so i asked for the refund within 7 days but they told me to visit the brand service centre.please help me out for a about it and i want my money back.as the shipment is it under 7 days money back policy....

I have tried to order various shoes from mens section which is showing that, if the price is more than 2199, there will be flat 42% off on the product. i tried a lot but the discount not applying. I even contacted snapdeal customer care for many times, but still there is no response. If snapdeal cant give discount, then why it is showing these huge discounts on the items. IT IS CLEARLY CHEATING THE CUSTOMERS....

I Sri Amitava Chakraborty, had booked one Tata Swatch water purifier with order id [protected] on 12th nov 2014. Till today that is 10th Dec 2014 it has not been delivered. I have called snap deal several times and everytime they assured me that they will get back to me with a positive reply. But my repeated calls went in vain. Besides to my utter surprise the courier service is very much disappointing. Once i was instructed by somebody from...

Hello there & Greetings ! I don't see me order placed from Internet Explorer of Epson L210 Printer (In my placed orders list on snapdeal.com) Mode of payment used was Net Banking since, upon choosing COD option; it used to say that COD option is not available at the given address. Money has been deducted from my account. I have neither have revived any mail or SMS from snapdeal.com But I have received SMS from the bank (SBI)...

I BOOKED A OTG ON 14TH OF NOVEMBER. MY BOOKING ID IS [protected]. TILL NOW I DIDT RECEIVE MY SHIPMENT AFTER SO MANY CALLS TO CUSTOMER CARE THERE IS NO SATISFACTORY REPLY FROM UR END. ITS A WORSE EXPERIENCE WITH SNAPDEAL. I USUALLY SHOP ONLINE BUT THIS IS THE FIRST N LAST EXPERIENCE WITH SNAPDEAL. MOSTLY I GOT THE SHIPMENT WITH IN 2 DAYS. BUT WITH SNAPDEAL ITS SO SHAMEFULL THAT STILL THEY ARE GIVING A VERY STUPID EXCUSE THAT THE SHIPMENT IS...

Hi, I have made a purchase on 24-Oct-14 and I was not happy with the quality so created return request for 3 items. When a courier guy came my parents returned 2 items(1150/- and 1149/-) because 3rd item was not in their place, They asked courier guy to come next day, but guy didnt show up. I have informed snapdeal right away that 3rd item is not returned. After somedays I get the refund for 3rd item(606/-) which is not returned at all...

Dear Snap Deal, This is to draw your kind attention that I have purchase a product from your site, my order no is - [protected], unfortunately the product I have received in damage condition. for that I have already made a complain my complain no is 12736920. I made all of your product replacement procedure like image sending every thing, but till now nobody come from your side to pick up my product and give me a fresh product. Your...

order no. [protected] placed on 17th Oct 2014, Product - Philips wall lamp It had a gap in the lamp wooden area, sent images, did everything I was asked to, written 10 mails for the same and yet neither has anyone from snapdeal come to pick the lamp nor has the refund of 1035 happened Mails to [protected]@snapdeal.com yield no result ...I guess no one is in charge of replying to mails received on this id....

I had purchased a Borse WC007 Brown Watch Case order number [protected] on 19th Oct 2014 ...When i received this product it had a crack and hence after A LOT OF FOLLOW UP finally snapdeal arranged to pick it up but till date I haven't received a refund ... I've been writing mails after mails to snapdeal customer support email id [protected]@snapdeal.com but out of ten mails, they reply to may be just one I have paid 799Rs. for the watch case...

Dear Sir, I ordered Wahl[protected] All in one Grooming Kit Black on November 23, 2014. From November 25, 2014 in my order status it is showing like the same "your order is packed and waiting for courier pickup." From 25/11/14 to until today (10/12/14), I called more than 15 times customer care department (they are telling like the product will be delivered within 48 hours, each and every customer care personnel is saying the same. But...

My name is Savya. I have orderd for a rechargeable toy car on snapdeal.Description of product says it has in-built recharge option and it includes rechargeable batteries.They have delivered a toy without recharge option and batteries. They offerd the transaction is thru TrustPay and there is refund/return option, if the customer is not satisfied with the product. But when I requested for refund, there is no proper response from them and...

I purchased a laptop on 6th October 2014 ( hp 1000-1B10AU LAPTOP ) from my registered email id ([protected]@gmail.com) worth INR 17, 451 with expected date of delivery as 10th October . I did not receive the laptop till 17th October so I cancelled the order after confirming with the customer care of snapdeal.com. They told that they will refund me my money (.INR 17, 451) back to my bank account in one week. It has been almost 2 months but...