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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 645

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S
sarni pawar
from betul, Madhya Pradesh
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not refunding of money

Address:Betul, Madhya Pradesh

Hi, I have purchased a philips speaker system from snapdeal and it was delivered is working but is a damage in front & sound quality is bad, i have submitted relative scanned copy of the same, and the reverse package was also done by snapdeal on 3/12/14, it was delivered on 10/12/14 to snapdeal, till date there is no refund, they have taken IFSC code and still not refunding the amount my complaint no. with snapdeal is 11341917, & reverse...
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Venky Mallidi
from Chirala, Andhra Pradesh
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faulty product was delivered

Address:Visakhapatnam, Andhra Pradesh

Hi Snap deal, (Complaint No: 13532183.) This is VENKATESH, i purchesed the BYOND PHABLRT P3 GREY on 11 dec (order no: [protected]) from snapdeal and it got delivered on 17 dec at 3.30pm, i found the product is GOOD BUT SIM SLOTS ARE NOT WORKING .I stressed out lot because of this faulty product was delivered to me. but i need to wait again for replacement to be delivered, i thought the courier service is not at all good in snapdeal ....
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P
parveend
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancel orders on their will and wish - Rude behavior from customer support

Address:Pune, Maharashtra

I placed order on 2nd Dec 2014, order number [protected]. For every order we place we do put in time and efforts. My order was cancelled with just a mail from Snapdeal without even mentioning the reason. Tried to reach them with "n" number of mails. Got callback from one support person and he told me that they had to cancel due to unavailability of stock. I don't understand why do they take orders for oroducts more than gthe quantity they...
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kingofkings
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund is not happened

Address:Chennai, Tamil Nadu

I have booked Nikon Coolpix L29 16.1MP Digital Camera on 11th November in Snap deal and cancelled the same few(2-3) days back since booked. I have called Snapdeal customer care few times(4) and they said I need to share my CC statement. Yesterday I send back with my statement but I couldn't find any process and enclosing with this mail too. I mailed to [protected]@snapdeal.com but it is keep bouncing back to my home address. is this way that...
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A
ak0179632
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my money is not refund

Address:Bhagalpur, Bihar

hello sirmam, i have booked for SanDisk microSDHC Card 8GB, CLASS 4 (COMBO OF 2) on your website with book i paid cash from my debit card (BOI) on 8th decemberOn 9th i got a message that my order is cancelled but today till 19th december, I have not got mymony refund(rs 403)YOUR ORDER NO. : [protected]Order Placed On :[protected]:43:22bank statement*BOI Star Sandesh* Rs 403 has been Debited to Your Account XX0375 from POS-PayU On[protected].Available...
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N
Naveen2015
from Gurgaon, Haryana
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Defect part delivered

I ordered Panasonic rice cooker. When it delivered it is not working Properly. Whole body of the cooker is over heating and smoke also coming order no-[protected] suborder no-[protected] invoice no-S91887/14-15/1023 invoice date-09-dec-2014...
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P
pippalla srinivas
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NICE DICER

Address:Hyderabad, Andhra Pradesh

BROKEN collecting part OF THE PRODUCT. I have already ordered for NICE DICER and I have paid the amount by hand please change immediately damage pace the product was received yesterday evening 19/12/2014 ....
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A
AtulBunk
from Mumbai, Maharashtra
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not getting support for warranty claim

Address:Mumbai City, Maharashtra

i have bought a bluetooth head set from snapdeal of damson group and its not working and im not geting any support from your side. please dont froce me to complain in consumer forum because im facing this problem from 3 weeks. hope u will help me soon....
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C
Campaign against snapdeal
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal's False promise and Deficiency in service with negligence

Hi I have ordered (Order No [protected])a product from Snapdeal on Dec 8th and have a estimated delivery Dec 17th. As it is a very precious gift to be given on 20th Dec, on Dec 16th I checked the status on their courier site ecom. I could not see any details other than shipping details loaded, Immediately I connected with Snapdeal's customer care. They asked me to connect with ecom guys in New Delhi. I did but to my shock, I heard they have...
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N
Naveen2015
from Gurgaon, Haryana
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defect part delivered

Address:Bangalore, Karnataka

I ordered panasonic rice cooker. when it delivered it is not working properly. whole body of the cooker is over heating and smoke also coming. order no-[protected] suborder no-[protected] invoice no-S91887/14-15/1023 invoice date-09-dec-2014...
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P
pcmpoker777
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not shipping product after accepting payment

Address:Thiruvananthapuram, Kerala

I have purchased two items ( order ids [protected] & [protected] ) on 12 december/2014 and paid the money, at the time of payment the delivery date of the two products were shown 15th and 16th december respectively. But they have not even shipped the item even by today(19th decem/2014). I have sent them numerous emails, complaints and phone calls but each time they say item will be shipped in 24 hours. I have even received two sms on my...
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M
monasharma
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Edo Sofa cum bed

Address:New Delhi, Delhi

Dear team, We had ordered Edo sofa cum bed on Nov 11 from snapdeal and it was delivered on Dec 10. Order No is [protected]. The sofa has been made using very low quality material; the legs came off in 3 days, and our carpenter told us that the legs are made of tin. Sofa legs made out of TIN that too poor quality tin that twisted and broke after 3 days o[censored]sage. The fabric has been secured using the staple pins and the staple pins are visible...
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A
anandprasoon
from Bengaluru, Karnataka
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Money stuck with no reply, no information

Address:Bangalore, Karnataka

Tell me what to do here? It was a SNAPDEAL FULFILLED and TRUSTPAY covered order. I am simply blown with frustration with the fate that this order and complain has met. Rather it hasn't met any fate.. I placed the order on Dec 9th 2014 and was updated by snapdeal on DEC 11th that my product was shipped on Dec 9th itself with GoJavas courier. The AWB number mentioned was not working. I raised following complains to get right AWB number....
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D
Daali Prabha
from Ernakulam, Kerala
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Damaged product (order no: 3997081678,complaint no: 13425127,13425129)

Address:Chennai, Tamil Nadu

Hi Snap deal, (Complaint No:[protected] This is vidhya prabhakar, i purchesed the laptop Hp P001TX on 14th dec (order no: [protected]) from snapdeal and it got delivered on 18th dec at 5.30pm, i found the product is damaged at one corner while opening the box.I stressed out lot because of this damaged product was delivered to me. As i am pregnant lady need in urgent basis, but i need to wait again for replacement to be delivered,...
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U
udayk
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i want an immediate replace

Address:Bangalore, Karnataka

i received this product[protected] with is not working hence i want a replace over this product with an white color one hence do as needful in an circumstance u want to call me please contact me at this no - [protected] can you deliver the product within today that would be an great for me i would pay additional shipping charges over it...
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H
hemang gajera
from Ahmedabad, Gujarat
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complaint regarding not refunding money

Address:Raipur, Chhattisgarh

Dear Team, I ordered product details :- {Ticket ID 12551674, Order No. [protected], Product Name -La Briza Black Heele..} way month back from snapdeal and i requested refund next day but they are not taking this request seriously Due to lack of their infrastructure my money is blocked. Kindly ask them to refund my money & to pick up the product ASAP. Regards,...
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smruti2605
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Want my Refund within 2 days

Address:Bangalore, Karnataka

My complain number is 13052968. And requested for cancellation on 16th of Dec, 2014. Then your supervisor told me within 72 hrs order will be cancelled and my refund will be initiated. And still now the status is showing as in transit. Why you have not cancelled that product still yet ? Already 72 hours were over. And when I called your customer service miss Tigi George told me that I have to wait for another 24-48 hours. Why should I wait...
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J
Jayaa Verma
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal: don't deal with snapdeal:wrong products sent, complete refund not made even after 1 month

Address:New Delhi, Delhi

SNAPDEAL: DON'T DEAL WITH SNAPDEAL:WRONG PRODUCTS SENT, COMPLETE REFUND NOT MADE
I placed an order (Order No:[protected]) on 13th November, 2014 with Snapdeal.com to buy few items in the category of men’s clothing .I had ordered for 5 items for which I made payment of Rs.1659.00 (One thousand, six hundred and fifty-nine only) in cash on delivery mode.
Out of 5 items only 1 item was right and all 4 wrong items were...
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B
Bijay Naik
from Gurgaon, Haryana
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Not delivering Product and Irresponsible Behaviour

Dear Snapdeal, I was very happy when the company like snapdeal came up and gave the a very good online retail solution to the consumers in India. However, I would like to mention that the quality of service is being deteriorated and customers are taken for granted. I had ordered a product in snapdeal Order Id [protected] on December 11th 2014 and the estimated delivery date was 18th December 2014. When I did not receive the product on...
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Address:Pondicherry, Puducherry

Sir, I have purchased FIDATO BLACK LAPTOP BAG & BELT COMBO ORDER NO: [protected], but i recived rejected bag because handle are stretching in both (top and bottom) sides single handle only stretching in this condition that bag was not in using through official purpose so kindly replace my above said lap top bag in u are give me a good condition and corrected bag, please be sent to me on my adress as early possible...
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