Snapdeal.com Complaints & Reviews

Request #13267907: is pending with snapdeal since last 5 days. My credit card was debited on 12.12.2014 and immediately a mail was received from snapdeal saying that the transaction was not complete. On my check with ICICI bank, it is informed me that the snapdeal claimed money from bank on 14.12.2014. If the transaction was complete, whey did snapdeal claim the amount from the Bank. Why they have not returned the money back to my credit card account. It is cheating the public in open. Govt. should take action on these companies and cancel their license.

I have placed order on snapdeal for luggage bag it is clearly shown in images there two luggage bag, the product which is been delivered to me is only one luggage bag. My invoice no is S00144/14-15/2641. Please consider my kind consideration.

I purchased tv from snapdeal but it delivered without stand I logged complaint but after 10 days also no solution for the complaint and no feedback when I called back executive telling it's on processes.very much fraud online shopping site.don't go for it.

Order Id: [protected] Product: Lotus Herbal Neemactiv Anti-Dandruff Shampoo 150Ml (Pack of 2) Order Date: 09th, December 2014 आप कंपनी चला रहे हो या बनिए की दुकान । मेरा ८ तारीख का आर्डर अभी तक डिस्पैच तक नहीं हो पाया है कस्टमर केयर पर पिछले नौ दिन से जब भी फ़ोन करता हु एक ही घिसा पीटा जबाब नेक्स्ट २४ ऑवर में डिलीवर हो जाएगा. किस ब्लैक होल में इस प्रोडक्ट को डाल दिए हो जो अभी तक जस का तस पड़ा है. और हाँ फ्लिपकार्ट और अमेज़न से टक्कर थोरे दिन फंडिंग से कर लोगे लेकिन आगे तक कंपनी का यही हाल रहा तो भगवान ही मालिक है । आपके इस घटिआ प्रोडक्ट डिलीवरी से भगवान बचाये लोगो को । आगे से ध्यान रखूँगा की कभी भूल से भी इस साइट की तरफ न देखू । Govind [protected]

Order No. : [protected] I ordered a Vega full face helmet on 8 Dec 2014.The deadline was of 11Dec 2014.I didn't receive my shipment on that day, but after that day they promised that They will solve it within 2 days but still i didn't happen.After that i called them on their customer care they promised me again.Finnaly when I asked them on yesterday about my shipment they said it has been cancelled.I wasted my time & money & also it was really frustrating for me. they didn't even bother to ask about the cancellation & also the customer care support was slugish

I have gifted Order ID : [protected] for Oleva Adorable Austrian Diamonds Necklace Set to my friend on her birthday.She received defective product in which three pearls were missing and product quality was very poor. She called your customer care and sent photographs of defective product and told that cover of that thrown by her but every time your customer care guy keep on asking to send images of cover.If cover is not with her how can she send. Our issue is not resolved yet and it was total money waste.Totally unhappy with your services.

I have ordered one queen size metal bed worth RS. 4350 Approx. from snap deal on 10 Nov 2014. They took approx 22 days to delivered this.When i checked this it was partial order one two pieces were received one is head board and one is foot board. I have complaint for this on 3 rd Dec they called me and committed to deliver the remaining items within 72 hrs. But till nothing has been recieved everyday i am called to them but no action and nobody is following up. Kindly resolve my issue. Thanks Amjad Sultan +91 [protected]

I ordered for a hidesign handbag under order [protected] on 11 Dec 2014. The payment for the same was accepted on 11 Dec 2014 and I received an email confirming acceptance of the order. After 5 days ie on 16 Dec 2014 I was sent an email saying that there has been a delay in delivery of order. Subsequently on 17th Dec 2014 I am informed that the order was cancelled and that money will be refunded. Upon calling Snapdeal, I was informed that the bag was out of stock. Sadly the website realised it 5 days after accepting the order. The real time updation of inventory apparently is not important to a popular online shopping site as Snapdeal. Or was it because the prices have risen ??? Horrible experience. Shame

I have ordered Red Tape Tan Fisherman Sandals on snap deal in GOSF 3 days sales festival & my order is been confirmed by Snap deal and i can seen Shipment track information about my order conformation & it supposed get delivered on 17th Dec 2014. But today morning i have checked my mail & my snap deal account. Surprised, i have got message that my order has been cancelled by SD and when i contacted customer care SD team says your product is out of stock and it has been cancelled. because of the thanks giving offer by snap deal i have ordered this product and lost opportunity to avail offers from its competitors. These people are just cheating customers i request some one take action against these people . I strongly advice customers don't get attracted to cheaters like snap deal. Details: YOUR ORDER NO. : [protected] Order Placed On :[protected]:19:15 Track: Your order is cancelled [protected]:14:45 Your order is under process by the seller [protected]:20:14 Your order is confirmed [protected]:20:14 You order is successfully placed [protected]:20:13 Your order is being verified [protected]:19:15

Sir, I requested an order for the following item (order number [protected]) Prestige 6 - Piece Cookware Set, when i place an order it was just 3199 including all discount. Now the price increased to 5, 500 because of this they canceled the order. What is this cheating i am not the only person every one having this issues please make sure to never repeat again as people will trust government still alive and they will do justice for every one. Please let me know if you need other details too. Thanks & Regards Murthy veera, email : murthy.[protected]@gmail.com [protected]

I ordered a HP pen drive of 32 GB (Product Code [protected]) but when I received the pen drive it was showing 29 GB. Resolve my issue as soon as possible or I will move towards the door of judgement. Conatct Name:- Gurpreet Contact No:- [protected] Alternate Number :- [protected] ( Please Contact me on this number first)

I have ordered an EMPORIO ARMANI AR2448 MEN'S watch on 3rd oct which recieved to me on 12th oct was defective. I continuously called on snapdeal coustmer for the product replacement and reverse pickup but no one from snapdeal came to pick the product. I myself couriered it for two times on okhla phase 3 new delhi but it returned as they did not tell the address I sent to address which was available on internet. i called them again for the product reverse pickup but no one came. Then they told me to courier again on the address they finally gave. I have couriered on that address which total cost me Rs 1200/- but now when they recived watch they are not replacing it and are making excuses like it is now out of stock. I want the product as I have gifted to someone. This the worst online ordering experience

I have parches ‘HCL ME TABLET’ last month from Snapdeal against order No. [protected] But that is Faulty and old so I had Return them from ‘ PROFESSIONAL COURIER’ ‘ POD No.- PRO1701212’ But They are not return my money please help me thanks Siddhi Vinayak Parab cell [protected]

I would like inform you that, I have received nicer dicer cutting product, item code is 110972 and order No.[protected] on 16.12.2014, through INVOICE NUMBER SCC3CC/14-15/2629 /Dated 13.12.2014.when i am opened the package and it found that the product was damaged condition, like collecting tray and attachments are breaking condition. so, kindly arrange to replace the new one instead of the above product.

I Have ordered 1 product and quantity is 2 (Product Code: [protected] and [protected]). I have received only one and haven't received the another one. And paid the full amount Rs.598. Not sure where is the gap. Please help me on this. contact me for futhere quries :[protected]

Refund request number is 12534692. Order no [protected]. Snapdeal sent me faulty product and they have taken it back. But I am waiting for the refund. They said it will be credited in 5 working days. But today it becomes 20 working days. I have sent many mails and I am getting only automatic reply. This is very bad service.Even if I call, each time they say the same story. It is very annoying.Please take necessary steps to refund my money.

I had ordered a wooden laptop table from SNAPDEAL. The product was received yesterday i.e.15/12/2014. During unpacking it was discovered that the table is in broken condition. I am a regular buyer from SNAPDEAL and this time the broken table have highly dissatisfied me. Order No is [protected]. Contact Number is [protected]

i have ordered kids shoes, when i ordered the item was available, and when i received the item its color is different from the ordered color which i don't like to use for my nephew, when i want to return it or exchange it server of snapdeal is showing access denied to my account, so i request you to think something about it and let me know what to do . thank you

Order No.[protected] tracking number[protected] NOT RECIVED WATCH.

Dear sir Refund abhi tak bank a/c me aaya nahi hai, aapki service 3rd class hai, mai to pareshan ho gaya hun refund lene me, aap ku6 work karte hi nahi ho... On Nov 30, 2014 5:56 PM, "Snapdeal Customer Support" <[protected]@snapdeal.com> wrote: # Please reply above this line for further assistance # In case of any further assistance or clarification on this issue, please reply back to this email. [protected][protected][protected][protected] Bhawna.choudhary, Nov 30 17:56: Dear NILESH, With reference to your complaint number 10772897, we would like to inform that we’ve received and verified your NEFT details. We’re now INITIATING the REFUND process. Please note that your amount will reflect in your bank account within next 5-7 working days. We hope we’ve solved your issue to your satisfaction. We again apologize for the inconvenience caused. In case of any further assistance or clarification on this issue, please reply back to this email. Assuring you of our best services always, Yours sincerely, Customer Service Team – Snapdeal.com [protected][protected][protected][protected][protected][protected]------ All purchases covered by TrustPay guarantee Click here to learn more: http://www.snapdeal.com/info/TrustPay Visit Snapdeal from your mobile phone now - Web : m.snapdeal.com Dear Sir, We have received your USB dongle against order number [protected]. Next time onwards please send the returns to Snapdeal and not to us directly for hassel free services. Regards, Wayona Corporation