Snapdeal.com Complaints & Reviews

Order No. : [protected] I ordered a Vega full face helmet on 8 Dec 2014.The deadline was of 11Dec 2014.I didn't receive my shipment on that day, but after that day they promised that They will solve it within 2 days but still i didn't happen.After that i called them on their customer care they promised me again.Finnaly when I asked them on yesterday about my shipment they said it has been cancelled.I wasted my time & money & also it was really frustrating for me. they didn't even bother to ask about the cancellation & also the customer care support was slugish

I have gifted Order ID : [protected] for Oleva Adorable Austrian Diamonds Necklace Set to my friend on her birthday.She received defective product in which three pearls were missing and product quality was very poor. She called your customer care and sent photographs of defective product and told that cover of that thrown by her but every time your customer care guy keep on asking to send images of cover.If cover is not with her how can she send. Our issue is not resolved yet and it was total money waste.Totally unhappy with your services.

I have ordered one queen size metal bed worth RS. 4350 Approx. from snap deal on 10 Nov 2014. They took approx 22 days to delivered this.When i checked this it was partial order one two pieces were received one is head board and one is foot board. I have complaint for this on 3 rd Dec they called me and committed to deliver the remaining items within 72 hrs. But till nothing has been recieved everyday i am called to them but no action and nobody is following up. Kindly resolve my issue. Thanks Amjad Sultan +91 [protected]

I ordered for a hidesign handbag under order [protected] on 11 Dec 2014. The payment for the same was accepted on 11 Dec 2014 and I received an email confirming acceptance of the order. After 5 days ie on 16 Dec 2014 I was sent an email saying that there has been a delay in delivery of order. Subsequently on 17th Dec 2014 I am informed that the order was cancelled and that money will be refunded. Upon calling Snapdeal, I was informed that the bag was out of stock. Sadly the website realised it 5 days after accepting the order. The real time updation of inventory apparently is not important to a popular online shopping site as Snapdeal. Or was it because the prices have risen ??? Horrible experience. Shame

I have ordered Red Tape Tan Fisherman Sandals on snap deal in GOSF 3 days sales festival & my order is been confirmed by Snap deal and i can seen Shipment track information about my order conformation & it supposed get delivered on 17th Dec 2014. But today morning i have checked my mail & my snap deal account. Surprised, i have got message that my order has been cancelled by SD and when i contacted customer care SD team says your product is out of stock and it has been cancelled. because of the thanks giving offer by snap deal i have ordered this product and lost opportunity to avail offers from its competitors. These people are just cheating customers i request some one take action against these people . I strongly advice customers don't get attracted to cheaters like snap deal. Details: YOUR ORDER NO. : [protected] Order Placed On :[protected]:19:15 Track: Your order is cancelled [protected]:14:45 Your order is under process by the seller [protected]:20:14 Your order is confirmed [protected]:20:14 You order is successfully placed [protected]:20:13 Your order is being verified [protected]:19:15

Sir, I requested an order for the following item (order number [protected]) Prestige 6 - Piece Cookware Set, when i place an order it was just 3199 including all discount. Now the price increased to 5, 500 because of this they canceled the order. What is this cheating i am not the only person every one having this issues please make sure to never repeat again as people will trust government still alive and they will do justice for every one. Please let me know if you need other details too. Thanks & Regards Murthy veera, email : murthy.[protected]@gmail.com [protected]

I ordered a HP pen drive of 32 GB (Product Code [protected]) but when I received the pen drive it was showing 29 GB. Resolve my issue as soon as possible or I will move towards the door of judgement. Conatct Name:- Gurpreet Contact No:- [protected] Alternate Number :- [protected] ( Please Contact me on this number first)

I have ordered an EMPORIO ARMANI AR2448 MEN'S watch on 3rd oct which recieved to me on 12th oct was defective. I continuously called on snapdeal coustmer for the product replacement and reverse pickup but no one from snapdeal came to pick the product. I myself couriered it for two times on okhla phase 3 new delhi but it returned as they did not tell the address I sent to address which was available on internet. i called them again for the product reverse pickup but no one came. Then they told me to courier again on the address they finally gave. I have couriered on that address which total cost me Rs 1200/- but now when they recived watch they are not replacing it and are making excuses like it is now out of stock. I want the product as I have gifted to someone. This the worst online ordering experience

I have parches ‘HCL ME TABLET’ last month from Snapdeal against order No. [protected] But that is Faulty and old so I had Return them from ‘ PROFESSIONAL COURIER’ ‘ POD No.- PRO1701212’ But They are not return my money please help me thanks Siddhi Vinayak Parab cell [protected]

I would like inform you that, I have received nicer dicer cutting product, item code is 110972 and order No.[protected] on 16.12.2014, through INVOICE NUMBER SCC3CC/14-15/2629 /Dated 13.12.2014.when i am opened the package and it found that the product was damaged condition, like collecting tray and attachments are breaking condition. so, kindly arrange to replace the new one instead of the above product.

I Have ordered 1 product and quantity is 2 (Product Code: [protected] and [protected]). I have received only one and haven't received the another one. And paid the full amount Rs.598. Not sure where is the gap. Please help me on this. contact me for futhere quries :[protected]

Refund request number is 12534692. Order no [protected]. Snapdeal sent me faulty product and they have taken it back. But I am waiting for the refund. They said it will be credited in 5 working days. But today it becomes 20 working days. I have sent many mails and I am getting only automatic reply. This is very bad service.Even if I call, each time they say the same story. It is very annoying.Please take necessary steps to refund my money.

I had ordered a wooden laptop table from SNAPDEAL. The product was received yesterday i.e.15/12/2014. During unpacking it was discovered that the table is in broken condition. I am a regular buyer from SNAPDEAL and this time the broken table have highly dissatisfied me. Order No is [protected]. Contact Number is [protected]

i have ordered kids shoes, when i ordered the item was available, and when i received the item its color is different from the ordered color which i don't like to use for my nephew, when i want to return it or exchange it server of snapdeal is showing access denied to my account, so i request you to think something about it and let me know what to do . thank you

Order No.[protected] tracking number[protected] NOT RECIVED WATCH.

Dear sir Refund abhi tak bank a/c me aaya nahi hai, aapki service 3rd class hai, mai to pareshan ho gaya hun refund lene me, aap ku6 work karte hi nahi ho... On Nov 30, 2014 5:56 PM, "Snapdeal Customer Support" <[protected]@snapdeal.com> wrote: # Please reply above this line for further assistance # In case of any further assistance or clarification on this issue, please reply back to this email. [protected][protected][protected][protected] Bhawna.choudhary, Nov 30 17:56: Dear NILESH, With reference to your complaint number 10772897, we would like to inform that we’ve received and verified your NEFT details. We’re now INITIATING the REFUND process. Please note that your amount will reflect in your bank account within next 5-7 working days. We hope we’ve solved your issue to your satisfaction. We again apologize for the inconvenience caused. In case of any further assistance or clarification on this issue, please reply back to this email. Assuring you of our best services always, Yours sincerely, Customer Service Team – Snapdeal.com [protected][protected][protected][protected][protected][protected]------ All purchases covered by TrustPay guarantee Click here to learn more: http://www.snapdeal.com/info/TrustPay Visit Snapdeal from your mobile phone now - Web : m.snapdeal.com Dear Sir, We have received your USB dongle against order number [protected]. Next time onwards please send the returns to Snapdeal and not to us directly for hassel free services. Regards, Wayona Corporation

sir. I was cancelled an order on snap deal last month & I was doing so many Emails regarding refund of my money.But i did not get positive response side of snapdeal.com.Please help me. Thanks KANTA DEVI Email id - kanta.[protected]@gmail.com

sir my name is k.viswesawraiah today16/12/14 10 morning iam purcase fasttrack 1474sm02 watch in netbanking amount was debited order is not conform bill no[protected] please clear the problem immediatly retun the amount my icici bank account my emailid [protected]@gmail.com my phone no [protected]

dear sir My order number is [protected]. i ordered digital camera on 20/11/14 they first promise send on before 29/11/14 then change date again 03/12/14, 05/12/14, 08/12/14 then 11/12/14.Today 16/12/14 till date i am not received the product I call your customer care and ecom express N numbers of times. Are you want to send the product ...

I purchased WD 1 Tb hard disk from snap deal.date was 28/11/14.it was faulty hard disk.it can't show n run in the computer.so I applied for return/replace function in snap deal.so the courier taken the faulty hard disk at my home, the date was 6/12/14.and till today 15/12/14 I don't get new hard disk or money.so I kindly request snapdeal to plz give the hard disk or give my money back. ketan sutariya [protected] order no : [protected]