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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 661

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R
Rahulraimarine
from Kolkata, West Bengal
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Not refunding my money.

To Consumer complaints I am Rahul Rai resident of kolkata. I recently purchased 2 sarees from www.snapdeal.com. I received one of them as ordered and the other one quite late & was a wrong supply. Below you wil find screen-shots from my mail about the order details. After contacting snapdeal about the wrong supply they said wil pick up the wrong supply & replace. however the replacement was not done after wrong supply...
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U
ummuneeba
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SNAPDEAL RETURN MY MONEY BACK

Address:Hyderabad, Andhra Pradesh

purchased a kyyte pressure cooker 3L Order no.-[protected] in 2013 from snapdeal not being happy from the product for it being defaulty i returned it back and i was promised to be given the refund within 5-7 working days its been one year but no refund i made a complain but to no use complaint number for this is 3858506, Two months back i purchased a koryo sandwichmaker From Snapdeal as well Order number-[protected] and returned it for it not...
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Kuldeep Mhatre
from Mumbai, Maharashtra
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HORRIBLE SERVCE BY SNAPDEAL

Address:Raigad, Maharashtra

i am very much disappointed with snapdeal that i wish ordering no more products from this site. on 20th of oct i ordered a camera sony hx400v and recieved a mail mentioning i will be receiving my product on or before 26th of october. in my family all are working members. so i stood back on 25th and waited for my product. but was disappointed as there was no single call on that day and the day of my delivery. the very next day when i tried...
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rajjsmit
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not credited.

Address:Jalandhar, Punjab

I purchased zebronic speakers(Rs.855) vide order no. [protected] from snapdeal.com on 19/08/2014 and returned the product via company courier service as the product was found to be defective, I got a confirmation mail from snapdeal that they have received my product and confirmed my refund will be credited into my bank account within 5 to 7 working days but till now that payment haven’t credited into my account .when I contacted customer...
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Surendra Nishad
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty SubOrder:4310868383

Address:Pune, Maharashtra

I have order a D-Link 300 Mbps ADSL Wireless Router (DSL-2750U) (ORDER NO: [protected] Order Placed On:[protected] & SubOrder:[protected]) from snap deal which i received on 22 oct 2014. But the D-Link 300 Mbps ADSL Wireless Router was faulty one. I request refund from them not replacement.I given lot of complaint and made lot of call to their customer care they assure me the refund not the replacement then after three days. After...
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SamirMistry123
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

return requet failed

Address:Mumbai City, Maharashtra

Don't bye any thing from snap deal as TrustPay claim by Snap deal is face as they not responding to my return request for last 20 days. Their call center service is worst in all online seller. Never give any satisfactions answer.When i raised return request they send me bludart contact detail, but bluedart denied to do reverse pickup.When i again tried to contact snapdeal they give me fake commitments. After calling again and again and finally...
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bibhupr
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No delivery and No refund

Address:Bangalore, Karnataka

HI, My order No. [protected] Ordered product: Bajaj 400 mm Midea BP-06 Pedestal Fan Ordered dated: 3rd October 2014 Follow up from 17th October 2014. List of open complaints Request #10468149 Request #10539174 Request #10879656 Request #10914202 Request #10998170 and counting ... The product is not delivered and on continous request they are not ready to refund the money.There is only false assurances that they would close...
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NehaShetty
from Mumbai, Maharashtra
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Non Delivery of Product after the payment being made.

Address:Mumbai City, Maharashtra

I had ordered a product from snapdeal on 21st Oct after making the payment for the same with a reply from them that it will be ordered in 7 days time.I still havent received my product.The only response i am getting is sorry for the inconvience your request would be delivered in 48 hours but their 48 hours are never over.I am tired of calling and mailing them.Pathetic online service ever....
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md.rizwan663
from Rajahmundry, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

replace or refund

Address:Hyderabad, Andhra Pradesh

hello sir/madam, we have placed an order for a bajaj majesty iron model no-mx 7 electrical steam iron which we have not received in a good condition.order no.[protected]. suborder no.[protected].please kindly replace or refund our amount back.please replace or refund our amount back it soon as possible. thank you....
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Paresh Das
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Uncertain Delay in Refund Process

Address:Bangalore, Karnataka

A matter of disgrace and a disappointing while hearing this from a reputed and re known organisation as Snapdeal.
As the customer is placing an order with directly to the snapdeal irrespective of the which channel or courier service they are using for the shipment.
The order is being placed on 10th Oct 14 and in between and we have cancelled the order on 28th Oct 2014 as the order delivery goes on to an uncertain delay.
We...
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Ankit_Mittal09
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received the refund and no response from Snapdeal

Address:Mumbai City, Maharashtra

Hi, I've placed an order on 17th Oct, 2014 and was promised to deliver the order on or before 26th October. However without my confirmation, my order was re-scheduled to be delivered by 31st October. However again it was postponed to be delivered by 6th November that too without informing me the reason for the delay which is highly unacceptable scenario. This is the second time I'm not satisfied with the Snapdeal services, earlier, on...
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I
itsnehabhatia
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Not getting reply for return

Address:Pune, Maharashtra

Regarding order#[protected] I want to return this order It's not upto mark, the quality is very low. I am unable to place return request. I started writing on 3rd Nov and send reminder daily but did not get any reply till now.I tried calling customer care as well and waited for more than 20min on call. And at last they will say that now return period is over. It happened me earlier as well...
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tribhuwan399
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of order

Address:Khordha, Odisha

It has been over half a month that i placed my order (household item from jaipur to bhubaneswar). My last query was made through e-mail correspondence with snapdeal on which i got a reply that it would be delivered latest by 08 Nov 2014. However, so far i have not received the order. Moreover, the tracking id of bluedart which snapdeal provided me i.e. [protected] is also not found in the record of M/s Bluedart. I was further told by M/s...
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ravgu10
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product partially received

Address:Bangalore, Karnataka

I have ordered two product on 18th oct 2014 but i received only one product, There website is showing that both product has been delivered. I complained snapdeal many times but after waiting for long time they are saying that you amount will be refunded. Snapdeal ORDER NO. : [protected] I am expecting refund amount with compensation. Thanks in advance....
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SUBRAMANAM Y
from Akkarampalle, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PRODUCTS/ORDER NO NOT RECEIVED

Address:YSR, Andhra Pradesh

AN AMOUNT OF RS.654/- IS DEDUCTED FROM OUR SB ACCOUNT NO.[protected] (SBI DEBIT CARD NO.[protected]) ON 15.10.2014. TRANSACTION NO[protected]WWW.CCAVENUE.COM/CHARGE ORDERED FOR SAREES order no.not received till today. NAME: Y.SUBRAMANYAM PHONE: [protected] EMAIL ID: [protected]@gmail.com...
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Naren2512
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order did not received and worst customer care response

Address:Bangalore, Karnataka

I have placed order on 25th-October for canon eos 600d 18-135mm camera which costs more than 45k, for my wife bday gift. On the day of placing order, expected date for delivery was shown as on or before 02-November, and my wife bday falls on 03-November, also confirmed with the snap deal customer care as well before placing the order. there was no update from snapdeal regarding delivery date change to 07 from 02-November, when checked...
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kuldeepbg
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

snapdeal.com cancels discounted orders with silly reasons and asks customer to re-place the order at increased price.

Address:Pune, Maharashtra

snapdeal.com cancels discounted orders with silly reasons and asks customer to re-place the order at increased price. silly reason is "address not found" where as delivery person din't even called to me to find address. Additionally I have received more than 5 products on my address. I placed Order # [protected] for Bajaj MX6 Steam Iron on 12th Oct 2014 which was committed to be delivered on 22nd Oct 2014. Even after multiple calls to...
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Priyesh Gopalakrishnan
from Kottayam, Kerala
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Order not received and money not refunded

Address:Ernakulam, Kerala

I ordered a product from http://www.snapdeal.com on 6th Oct 2014 ([protected]). As per their Trustpay policy if an order is not delivered in 10 days after shipped they will provide 100% refund. This order was shipped on 7th Oct 2014 and I have not received it yet. Tracking information at courier website is showing RTO. When I request for refund, customer service is taking complaints but no further action is being taken on the complaints. Please...
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akash2709
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

case of cheating

Address:Mumbai City, Maharashtra

TO WHOMSOEVER IT MAY CONCERN, I, Deepak Mutha placed my order of GIONEE S 5.5 in Rs. 19024 with order number [protected] on 22nd October, 2014 The EST DELIVERY DATE was November 02, 2014. On 30th OCtober, 2014 i received a SMS saying shipment product is delayed due to issues at courier end & need 48 hours to resolve the issue. On November 02, 2014 i called the Customer care & had a talk for 18mints where he assured me of resolving...
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Amitesh vijay
from Jaipur, Rajasthan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered till 20th to till date and product cancilation option is not available.

Address:Jaipur, Rajasthan

Dear Sir, I placed one order on 18th Oct.2014 for Samsung printer and this product has not delivered till date. I submitted many request to snapdeal.com for this subject but they did not give any response. I already pay Rs.27000 for this 2 product.but i can not cancel this order because there is no any option for cancel this product. MY order no.[protected] Product No. [protected] Kindly approach for cancel this order because its...
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