Snapdeal.com Complaints & Reviews

I have bought dell monitor from snapdeal on 05 Oct, 2016 which has 3 years of warranty. I have raised a request 31 Dec 2018 for a service at dell, they ignored and said that seller reference no is mismatch.

Then after six months of conversation snapdeal agreed on 11th july 2019 to refund the fund. But they not picking up the product so far.

But till now no response from snapdeal. I have made a so many call regarding this but no use.
Details are given below.

Return request reference no: 58580479
Dell Service Ref No:[protected]
Order ID: [protected]

Regards
Akbar Basha
[protected]

27jun I purchased titan watch..then money deducted from my baroda debit card 609rs after snapdeal send me msg about confirmation my order but order not confirmed and not any updates about my purchased but money deducted from my account after snapdeal send me msg about again payment of titan watch...very horrible service I m worried about my money plz return my money...I'm tired now... Because many call and mail to customers care but not any response I have received one mail about refund.. But when I saw to my bank they called me that's is not true mail if they are sent money to your bank account then you received money..I think this is fraud service of snapdeal please solv my problem...Thank you

27jun I purchased titan watch..then money deducted from my baroda debit card 609rs after snapdeal send me msg about confirmation my order but order not confirmed and not any updates about my purchased but money deducted from my account after snapdeal send me msg about again payment of titan watch...very horrible service I m worried about my money plz return my money...I'm tired now...becouse one month over i was many call and mail to customers care till now but not any response I have received one mail about refund.. But when I saw to my bank they called me that's is not true mail if they are sent money to your bank account then you received money..I think this is fraud service of snapdeal please solv my problem...Thank you

Snapdeal order id [protected] has not been picked up by your courier service even after placing the return request on 16 july. Ecom reverse pickup order number : [protected] of snapdeal, ecom express, also be noted after several attempt of contacting you on your customer care # [protected] it prompt that the same has been picked up.

Returning the product unused with original packing as it is a copied product and of inferior quality of the brand puma and the seller of product vikas enterprise is selling his goods on your platform with the intention of cheating the customers. Snap deal team even after repeated reminders and a lot of follow up the puma slide have not been picked up. Your courier partner ecom express is playing dirty and they are not responding to the number of the rider being provided by them. If the shoes are not picked up within 1-2 days i shall be compelled to take this issue to the consumer grievance cell and costs and consequences will have to be borne by snapdeal. Enough of this game by snapdeal. I will even go into print and media to expose the dirty shipments you make to clients and then trouble them for refund. Shamefully the guys don't have any regrets just keep sending mails which have no meaning. You have time until friday 26 july to get the shoes picked up and refund me the amount failing which i shall approach the grievance cell.

Hello,

I got 2 calls from snapdeal.com, they said that you are a winner of a bumper price because you did an order worth rupees $ on a particular date.

You won a brand new tata safari car worth rupees 12, 60, 000. So they told me to withdraw it as a tata safari or by an amount 12, 60, 000. I choose for amount, so they told me to send a bank account details with the same number.

I asked them to give me a check / give a branch detail from where i will collect amount in form of check personally.

I was surprized that they are not even ask me for my kyc verification as it is a huge amount

Here are the two number from where i got a call
[protected]
[protected]

Please take a necessary action

Hello, i have placed an order on 3rd july details are as follows. Order no. : [[protected]] order placed on :[11/07/2019]
I order on cod. I have ordered 2 vip hair shampoo.in my receipt it was written that i have received 2 product but in my pack there was only 1 product.. And while returning the product i have to return it seprately.. They took the money of 2 product and gave me only one. Then how could i return only one at time to get refunded for the whole money i have paid.

Order no.[protected] and ref no.58831815
Snap deal team even after repeated reminders and a lot of follow up the shoes have not been picked up. Your courier partner shadowfax is playing dirty and they are not responding to the number of the rider being provided by them the same guy rizwan sheikh says he has not received any intonation from snapdeal to pick up. If the shoes are not picked up today i shall be compelled to take this issue to the consumer grievance cell and costs and consequences will have to be borne by snapdeal. Enough of this game by snapdeal. I will even go into print and media to expose the dirty shipments you make to clients and then trouble them for refund. Shamefully th guys don't have any regrets just keep sending mails which have no meaning. You have time until this evening to get the shoes picked up and refund me the amount failing which i shall approach the grievance cell tomorrow.

Zeshan edulkaka

Welcome to
Snapdeal.
Dear customer, congratulation!
You are the lucky wi
Nner of
1st prize, mahindra xuv500
Two options for receiving your prize
1-home delivery, or,
2-marketing value
(Rs-12, 80, 000)
Tds-6400
Tr charge-7200

[23/07, 11:13 am] x: mr tarsem lal
Ac_[protected]
(State bank of india)
Ifsc-sbin0001774
[23/07, 11:19 am] x: pay the paperwork change 7200
[23/07, 11:20 am] x: how much time sir

ସାର ମୁଁ ଏକ yaa ent nokia 5130 red mobile ଅର୍ଡର କରିଥିଲି ହେଲେ ମୋ atm ରୁ 1498.00 ଟଙ୍କା କଟିଯାଇଛି ହେଲେ ମୋ ର ଅର୍ଡର ମୋ ପାଖରେ ଏପର୍ଯ୍ୟନ୍ତ ପହଂଚିଲାନି କାହିଁକି mobile track କଲାବେଳକୁ return request closed ଲେଖୁଛି ମୋ ଅଡ଼ର୍ର ଫେରାଅ ନହେଲେ ପୋଲିସ ରେ କେସ ଦେବି snapdeal କମ୍ପାନୀ ନାଆଁ ରେ

How the company disclose customers database. They are calling for money to pay for receiving your lucky draw of car or money.
I received a call from mobile number [protected], [protected] etc.
Please look after and ultimately your own company reputation is degrading.
Pravat ranjan adhikari.
[protected],
[protected],
[protected]
Take necessary action in this regard or give me the details or the name of the fraud mind people. I will take action. Send me your whatsapp no. Please.
There are so many people engaged in the affair, as they are telling they have a office at jharkhand.
Hope necessary action should be taken and information should be given to me.
Regards

After receiving my product snapdeal not generate the replacement product
Replacement create pending
Pls help me with the replacement or refund
The product already delivered to your warehouse
Please help me with the refund or replacement
Please reply me please reply me please reply me on my last email.
Order id: [protected]
Product name= samsung galaxy a20
Product amount= rs11199
Item received= 9july
Replacement pending
My allternrt number is [protected]
Please call me please call me

I have purchased blushia flawless facial hair remover... So along with the product i was suppose to receive the battery to run the product and they had claimed that the battery would be there along with the product... When i opened the packet th battery was missing... I dint receive the battery along with the product whoch was suppose to be in the packet.. They have taken full amount of the product

Sir
My order i'd is slp[protected]. I have booked fastrack 3039pp02 model watch. Yesterday i though i received my order but i got a completely different product... Just with in 2 minutes of receiving my order i booked a return. Today delivery boy asked me to return the "the same item as per the picture"

Now how can i give him that item which i don't receive.

I am uploading some pictures of the item i had received. U can easily understand from picture that seller sent me a wrong item.

Sir
Yesterday i have read similar bcomplaints on internet. You buddy should understand that the seller is not only playing with us but also playing with snapdeal's reputation also.

I will hope that u will urgently take up the issue and resolve it. Otherwise i will take u to 'district consumer forum'

I purchase HP x740 32gb USB 3.0 pen drive at the cost of 587rupees on 12july 2019 the item is delivered to me on 14july 2019 I found empty box please give me solution I have complained to Snapdeal customer about more than 5 times I will get solution for my problem

I got a call from unknown number. She called me with my name. She introduce me herself by tata motors representative. I got a message by bz-snapdl they message me that i won a tata safari by snapdeal company in lucky draw call -
[protected]. After getting this message i got a call from that side. I attend the call but did not response to her positively. My concern is that how they got my detail and phone no. I doubt any snapdeal person is stealing customer data. Because i booked an item from snapdeal after that i got a call from that side.
Please do some action. I want to lodge a complaint on snapdeal but they dont provide any number for complaint this type of matter. I mention that number whom called me [protected].

I have purchased STONX BT 01 . on line through snapdeal Ihave a doubt that name of the product this not showing on the product. in. Infact there is not any name is showing on the product. HOW Is it differ from local product. the backup of the product as mentioned in the advertisement is not same as now.

Sir me ek yaa ent nokia 5130 red mobile order ki thi mera order id [protected] lekin mujhe phone nai kia courier boy me jaab order track dekha dekha ki order has delivered me turant snapdeal site ko ja kar return and refund pe click kardi mera order prosecing pe tha phir dekha to lekha hua e return request closed me kya kro sir mera order me kese paunga bataiye sir mera account se rs 1498.00 cutgaya mera returned request id [protected]
Sir kindly request please mera product mujhe bapas karo

They are not returning my activa android smart 32 inch tv.. As the product has wrong description. It says its full hd but picture quality is very poor.. Beside that it has problem with table top stand.. As in description it was written that the tv has good picture quality but its so poor.. And now they are not returning it back.. It says return request closed..

Ordered one casio watch and it was not as per order ans looked fake as the packaging was destroyed. Asked for replacement with correct color but they initiated return, so this means they mever had the watch ordered. Ordered another watch that looked more genuine on the site and it came in similar packing but there was no receipt and company warranty card and just a note mentioning that i will get 2 years local snapdeal warranty if give 4-5 star and good review on their site. This is fraud as product warranty should be given as per company standards along with receipt. Not sure ifthe product is even original.

Sir I have received the coupon of lucky dip 1lakh and scratch card of 4.6lakhs and they told us to send the code and account details I have sent that .then they called me we are depositing rs 5.6 lakhs of amount your account please send rs 5600 as bank charge and then 22400 as service charge and so and so they are all collected Ra 112000.00 their account no and name NAME - ANSHU KUMARI A/C NO - [protected] ( S.B.I ) IFSC CODE - SBIN0012562 and the mobile nos are [protected].[protected].[protected]