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Snapdeal.com Complaints & Reviews

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Updated: Nov 24, 2025
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D
Danial José
from Kollam, Kerala
Aug 22, 2014
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Company in HK is manufacturing and selling clones of Raspberry Pi. Source : http://olimex.wordpress.com/2014/07/29/the-raspberry-clones-attack/ I got interesting email this morning: Hi Mr. Tsvetan Usunov, How are you? This is David from XXX which is a professional manufacturer of the credit card sized computer Raspberry Pi . I find you are doing the business of embedded computers in your website, I guess you would have the interest in our products. Now we can provide you the latest version of Raspberry pi (type B+) with the competetive price and good service.and we serve several distributor in your country now.you can see that the companies in your country sell the Pi in their website .http://www.snapdeal.com/brand/raspberry-pi . If you have the interest in this products, please kindly let me know.thank you Best Regards, David Well, I'm definitely not interested to re-sell Raspberry Pi, and far away from India, but out of the curiosity I asked about the pricing, the answer was immediately: Hi Tsvetan, Thanks for your reply. For type B: USD 31 , For type B+:USD 32 FCA HK, Delivery time: 4~7 days. Please review the attached file for the difference between type B and type B+. Anything you wanna know, please feel free to contact me. thank you. Best Regards, David So company in HK is manufacturing and selling clones of Raspberry Pi -> so far about the closed source designs which prevent you from being copied :) No matter if your design is OPEN or CLOSED this do not stop others to copy and clone your design, this is not rocket technology after all, if they have one of your boards they can de-solder all components, then strip the board layer by layer and copy it 1:1. The real protection for Raspberry Pi was that Broadcom didn’t sell few years their chips to anyone else than the RPF, but with the recent announcement http://www.eetimes.com/document.asp?doc_id=1323198 Broadcom seems didn’t resist and start selling these chips to anyone with cash. There is one more original design which I saw today again with Raspberry Pi based processor:
Dear Danial José,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team
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    Salim Jawed
    Aug 22, 2014
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    Address: Kolkata, West Bengal

    Respected sir,
    I have never felt so much pain in any other online deal.But snap deal has proven me the worst experience which I will never going to forgive or forget
    I have purchased a Micromax TV..
    Micromax 32B200 32 Inches HD Ready DLED LED Television on dated 4th July which was delivered on my address on 19th july which was already late .But never mind.
    But unfortunately it was a faulty product.And immediately within 2 days I have been continuously writing and calling to portal and customer care but the faulty TV is still lying in my home and no one has come to fix it or to replace it.
    Its a complete policy of cheating I felt.

    My ORDER NO. : [protected]
    Order Placed On :[protected]:46:48
    Order Details:

    1
    Micromax 32B200 32 Inches HD Ready DLED LED Television
    [protected] Track Shipment > Delivered On Sat Jul 19 23:59:59 IST 2014
    Rs. 16335 1 Rs. 16335 N/A Rs. 15690
    Offer Discount: (-) Rs. 645

    CUSTOMER INFORMATION:
    Roushan Javed
    Email: [protected]@gmail.com
    Mobile: [protected]
    SHIPPING INFORMATION:
    Roushan Javed
    9 Ram Shankar Roy lane,

    Kolkata - 700016
    West Bengal
    Total Amount Rs. 16335
    Offer Discount (-) Rs. 645
    Delivery Charges (+) Rs. 0
    PAID AMOUNT Rs. 15690

    DOCKET NUMBER [protected]
    DOCKET STATUS Delivered
    CONSIGNOR NAME JASPER INFOTECH PVT LTD
    CONSIGNEE NAME Roushan javed
    CONSIGNEE ADDRESS
    9 Ram Shankar Roy lane
    -0
    Kolkata
    700016
    WB
    IND
    BOOKING STATION Hyderabad
    BOOKED DATETIME 05-JUL-2014 21:04
    ACTUAL WEIGHT 7
    NO OF PKGS 1
    SERVICE NAME Surface Express National
    DELIVERY STATION Kolkatta
    ASSURED DELIVERY DATE 11-JUL-2014
    DELIVERY DATETIME 19-JUL-2014 17:54
    RECEIVER NAME raushan
    DATE of LAST ATTEMPT 19/07/2014
    NO OF ATTEMPT 1
    REASON -
    Date Time Location Status
    21-JUL-2014 16:16 Kolkatta Arrived
    19-JUL-2014 17:54 Kolkatta Delivered
    18-JUL-2014 01:41 Kolkata Ecom Out for next station
    17-JUL-2014 00:43 Kolkata Ecom Arrived
    16-JUL-2014 14:30 Kolkatta Out for next station
    16-JUL-2014 13:46 Kolkatta Arrived
    12-JUL-2014 01:29 Kolkata Ecom Out for next station
    12-JUL-2014 01:23 Kolkata Ecom Arrived
    11-JUL-2014 16:12 Kolkatta Out for next station
    11-JUL-2014 07:46 Kolkatta Arrived
    11-JUL-2014 02:06 Kolkatta Out for next station
    10-JUL-2014 20:36 Kolkatta Arrived
    07-JUL-2014 03:48 Hyderabad Out for next station
    06-JUL-2014 05:23 Hyderabad Arrived
    05-JUL-2014 22:49 Hyderabad Out for next station
    POD -
    Dear Salim Jawed,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
    Thank You for your cooperation.

    Regards,
    Snapdeal Online Team
    Dear Salim Jawed,

    We are sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
    Thank You for your cooperation.

    Regards,
    Snapdeal Online Team
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      Ashish Gupta1
      from Bengaluru, Karnataka
      Aug 22, 2014
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      Address: Bangalore, Karnataka

      I was suppose to receive this Refund (HSBC offer) Rs1000 SD cash on 9th August but I didn't receive any refund till today even after Multiple follow ups with snapdeal .It is mental harassment to customer.Let me know how I can to take money legally via consumer court for false promise of trusted pay. Money was suppose give me in terms of SD cash back. Which is not reflecting in my account, Would like to sue them for mental harassment and recovery billing of my phone calls give to them. Request number 8483843.
      Dear Ashish Gupta,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team
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        S
        Shakti Mehra
        Aug 21, 2014
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        Address: New Delhi, Delhi

        I ordered speaker of JBL and got an open box order ID: [protected] | JBL FLIP2 - Faulty Packaging (Request number 8443868.) they collected the speakers back from home saying they will replace within 24 hours its been 2 week no response neither they are refunding my money nor giving me the product. I dont know what to do ? i have written several complaints to ceo, coo, and other stakeholders of the company but no response please help
        Snapdeal.com customer support has been notified about the posted complaint.
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          Shikhar Drubhra
          from Noida, Uttar Pradesh
          Aug 21, 2014
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          Address: New Delhi, Delhi

          HI,
          I had ordered a phone from snapdeal which I never received and its been more than 50 days now and they still have not refunded my money.
          Snapdeal is the worst online website which I have come across, I am soon going to take a legel action against them and also get this highlighted in media, everytime I call them or email them I get a reply that refund will be initiated in 48 hours
          complaint no is-8485083

          Shikhar-[protected]
          Snapdeal.com customer support has been notified about the posted complaint.
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            A
            androbin
            from Bengaluru, Karnataka
            Aug 21, 2014
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            Address: Mumbai City, Maharashtra

            Hi Folks, I bought a Cookware set from Snapdeal, which turned out to be the most pathetic quality of steel i've ever seen in my life. I called up Snapdeal and told them about the products quality the same day i got the product, Since then they told me that they are going to arrange a pickup for me and that's past more than 2 weeks now, no one has turned up yet, i have wasted so much money in calling them to raise this and every time i speak to them just come to know about one thing, its going to take 24 to 48 hrs and the product will be picked up by our courier. All i would tell everyone is to please stop dealing with Snapdeal Pathetic and a bloody useless company.
            Aug 14, 2020
            Complaint marked as Resolved 
            Snapdeal.com customer support has been notified about the posted complaint.
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              Rishu2014
              from Mannarakkat, Kerala
              Aug 21, 2014
              Resolved
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              Address: Jaipur, Rajasthan

              I have placed the order on Snapdeal on 12th August 2014 and the item has not been dispatched until now that is 21st august 2014 . They don't have any helpline number which a customer can contact on and inspite of many requests there has been no call back from their side.
              Aug 14, 2020
              Complaint marked as Resolved 
              Snapdeal.com customer support has been notified about the posted complaint.
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                tanmaybasu
                from Dibrugarh, Assam
                Aug 20, 2014
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                Address: Bardhaman, West Bengal

                This company made crores of money in recent years, but actually they did it at least not by their service. Raksha Bandhan Gift to my son from his Sister received after 7 days. Chocolate pack totally spoiled. When informed them surprisingly they took shelter in "sorry"! How this type of company earned money from investor? They spend money to buy media persons/ company and made people fool.
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                  pallabd21
                  from Chennai, Tamil Nadu
                  Aug 20, 2014
                  Resolved
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                  Address: South 24 Parganas, West Bengal

                  I brought a 'Asus fonepad 7' from snapdean.com, and its price is rs 9800/- But i just saw on it's cover that it's printing price is "Nine thousand four hundred something" So... My contact info EMail-- "pallab.[protected]@gmail.com" Phone- [protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Snapdeal.com customer support has been notified about the posted complaint.
                  I brought a tablet from snapdeal.com, it price is rs- 9800/-
                  After delivery i saw that it's printing price is around rs- 9400/-
                  i orderd rabit shaped cushions. order no is [protected]. i paid Rs 389 for it bt inside the pack MRP written is Rs. 299.
                  i dnt want to keep the order..i want my money back.
                  i orderd rabit shaped cushions. order no is [protected]. i paid Rs 389 for it bt inside the pack MRP written is Rs. 299.
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                    Shyam kant Gupta
                    from Noida, Uttar Pradesh
                    Aug 20, 2014
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                    Address: Gautam Buddh Nagar, Uttar Pradesh

                    Hello

                    I have order a blackberry z10 on 31th July 2014 while un-boxing the product I found earphone and data cable are not genuine and raise a complain against it. On 2nd, august2014 went to blackberry service centre for software update and they told me this is not a genuine product again I called @+91-[protected] and raise a complain about this n got ticket id 8252772 and they ensure me that I ll get a resolution within 48 hours and till today (20thaugust2014) i have not got any resolution. i use to call them 2-3 times a day and they keep on saying we are working on it.

                    "NEVER GO FOR SNAPDEAL" when i was cheated, i do some research and found this is very common for snapdeal. Many of my friends stuck in their fraud.
                    Snapdeal.com customer support has been notified about the posted complaint.
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                      D
                      diliph66
                      from Mumbai, Maharashtra
                      Aug 19, 2014
                      Resolved
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                      Address: Thane, Maharashtra

                      I would like to inform you that I had ordered for Computer RAM of GSKILL SNIPPER DDR3 8GB (2*4GB) PC RAM (F3-12800CL9D-8GBSR). I was delivered a wrong RAM of GSKILL 4GB DDR3 1600MHZ (F3-1600C11S-4GNT).I demanded an replacement as the product was different from what I had ordered.On 11th August 2014 the wrong product was picked up by their courier partner on verifying and satisfying themselves that the product was indeed different from what I had ordered.I have been following up with Snapdeal.com regularly and have also involved their CEO, COO as well as Customer care in all my emails and calling them almost everyday but no one is giving any commitment as to when my correct product would be dispatched.At first place they were giving excuses that till they receive the wrong product they would not initiate the process of replacement.I have been informed by their courier partner NUVOEX saying that the shipment has been delivered to Snapdeal.com on 17th August 2014.I am being deliberately harassed by Snapdeal.com.Please take action against such websites who deliberately send wrong product and harass customers.Such websites should be banned and punished.Help me in getting my correct product delivered to me as soon as possible along with compensation.My order No. is [protected] dated 4th August 2014
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Snapdeal.com customer support has been notified about the posted complaint.
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                        gowtham541
                        from Bengaluru, Karnataka
                        Aug 18, 2014
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                        Address: Chennai, Tamil Nadu

                        I had ordered a Philips Multistyler and my order number is [protected]. But then they called and said the product was out of stock. I have repeatedly mailed and called them yet no proper reply and no refund till now. It has been more than 1 month since I ordered and when I mail, no one replies.
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Out-of-stock stunt is common with snapdeal. it happened to me in two out of four orders with snapdeal
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                          archana21
                          from Ahmedabad, Gujarat
                          Aug 18, 2014
                          Resolved
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                          Resolved

                          Address: Ahmedabad, Gujarat

                          Dear Sir, Order No : [protected] Product name : Wonderchef Red Aluminium Space Saver Cookware Set With Knife Sharpner & SanDisk Cruzer Blade USB Flash Drive 8GB (Combo of 2) amount : Rs. 3284 I had ordered wonderched red aluminium space saver cookware set with knife sharperner. The product i have received is defective. Not only that the courier box was not properly packed - no thermocols used and may be in transit the glass lead provided has become defective. also there is no knife sharpener found in the courier box. Pl. look into the matter. If this has happened because i had availed discount, you should mention the same or inform us in advance that i[censored] avail discounts, we will supply defective items, so that I could have avoided taking that discount. I can provide the pictures if needed.this is just not fare to allure customers by announcing discounts and then tempt them to buy products and then to provide defective items.snapdeal is a big company, this is not acceptable from snapdeal at least. I am frequent online buyer and this has happened for first time with me.pl. take this mail as my formal complaint and solve this. Thanks. Archana
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Snapdeal.com customer support has been notified about the posted complaint.
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                            anupgupta80
                            from Bengaluru, Karnataka
                            Aug 17, 2014
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                            Resolved

                            Address: Howrah, West Bengal

                            Dear Sir, This is with reference to the order no [protected] I am tired of writing mails to snapdeal with no response from their end. Firstly the courier was incomplete, out of the combo pack I have received the juicer only out of (Gauba Traders Juicer, Apple Cutter, Slicer, Chilly Cutter Combo). Secondly the juicer was a faulty & used one, after complain the reverse pickup was arranged and that too after much hassels. While booking the product I have availed volume discount on purchases and the SD refund has only been made of the amount after discount. Now its almost one month the replacement of the whole package has not been done and snapdeal people has stopped replying my mails. Let me know is this a new way to earn profits and harrash customers.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            I have placed an order a mobile handset from SNAPDEAL worth Rs 13, 999/- vide order no [protected] on 28thDec, 2014
                            Despite several mails, complaints, telephone calls, I have been provided wrong AWB no on 8th Jan, 2015 which even did not exist and expected date of delivery was 13th Jan.When the product was not delivered till 13th Jan, I checked the AWB no and was found to be incorrect which I have duly informed to Snapdeal and they have told me to wait till 19th Jan as it was the next expected date of delivery. On 20th Jan, when I again contacted Snapdeal then one lady Ms Anamika and Mr Anil from tel no [protected] contacted on my registered tel no and told me that the product they have acquired from seller has'nt met the quality checks so they have, nt dispatched it. When i asked them than why they have harassed me and kept my money with them from more than 20 days whereas they have got 5/5 rating of the seller and have shown 1 day dispatch time, they have got no answer. Now they have promised me that the mobile would be dispatched with in 24 hrs and they will share all information relating to courier with me they have'nt done so far and neither they have dispatched the item nor initiated the refund.
                            Next day, on 21st Jan I have received one SMS from Snapdeal that they have delivered the product to me and when i have raised the issue with the SNAPDEAL they just say tHAT THEY HAVE DELIVERED THE PRODUCT AND HAVE RAISED THE MATTER WITH CONCERNED TEAM BUT OF NO USE. THUS SNAPDEAL HAS CHEATED ME BY THEIR FRAUDULENT TECHNIQUES
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                              chirag.suthar
                              from Mumbai, Maharashtra
                              Aug 17, 2014
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                              Resolved

                              Address: Ahmedabad, Gujarat

                              Hi, i have account [protected]@gmail.com with snap deal online shopping site since 2012. i have purchased the. gillet razor cartridge with saving foam combo pack. at that time saving foam received with broken cap, so i complained snap deal about that and they raise Rs.68 SD cash regarding this issue. At that time there was no expiration date with SD Cash and then i am not using this account long time. but now they revised their rules and say that your SD cash is expired. they don't even intimate me for that. now they don, t listen my problem, So Pls help me about that my mobile my email is [protected]@gmail.com Thanks.
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Snapdeal.com customer support has been notified about the posted complaint.
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                                Nishant Nayak
                                from Bengaluru, Karnataka
                                Aug 16, 2014
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                                Address: Bangalore, Karnataka

                                I had ordered a Creative headphone which was never delivered. They said that they have received the order and will refund my money once its cancelled. After repeated calls, many requests for call backs(which I never got), not a penny has been returned and with every call they have the same thing to say. It will be processed within 48 hours. I can't count how many such 48 hours have passed.
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Out-of-stock stunt is common with snapdeal. it happened to me in two out of four orders with snapdeal
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                                  Rabindra Parida
                                  from Bengaluru, Karnataka
                                  Aug 14, 2014
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  Snapdeal Order ID : [protected] Even booking for an Kent Mineral RO ( Pearl) close to a month, I have not received my product yet. As claimed the product would have been delivered in a maximum lead time of 1 Week. Now they say, they have dispatched the product and it is with DHL Blue dart, and DHL Blue dart says they have a network issue. I just want to get rid of this Snapdeal and cancel my orders. This is being brought to your notice to avoid any untoward incidents by this rouge online shopping site.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Snapdeal.com customer support has been notified about the posted complaint.
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                                    Pramila Kundu
                                    from Jabalpur, Madhya Pradesh
                                    Aug 14, 2014
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                                    Address: Pune, Maharashtra

                                    I bought a dell inspiron 1545 laptop charger from snapdeal worth 1495 and it was delivered to me on 2nd may 2014. After receiving the product I went out of city for some work. But later on say about 2 weeks when i returned and then i discovered that my product is a faulty one. Then i called on snapdeal customer care. Then they said that they cannot do anything about this because this is out of trust pay policy now ( Where you are suppose to return the product within 14 days of delivery). They asked me to go to the dell service center. When i approached there what I got to know from them is the product which was sold to me from snapdeal is already out of warranty. They told me that snapdeal sold 3 years old charger which is out of warranty now. I reported to snapdeal and now they are saying that they cannot do anything about it.. I repeatedly called upon then asking to change or replace my product but of no use. Later on snapdeal guys said that send the images of the product. I did so. I send the images from charger, the box containing it and the invoice. Now they are asking where is the warranty card? I told them, that they never sent the warranty card, but now they are saying that then you should have immidiately reported this to us. And they kept running this loop on that we are trying to solve your problem. And when I reported this problem first time they said i took your complain and then everyday i was calling them to know the status and after a week or so didn't considered my call as a complaint and now they are filing complain. I want to know how long they will play this game with the people. They don't respect our hard earned money. I want complete refund.
                                    Snapdeal.com customer support has been notified about the posted complaint.
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                                      Roshanj7
                                      from Delhi, Delhi
                                      Aug 13, 2014
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi

                                      Snapdeal supplied defective Mictomax mobile phone and refused to refund money . They told me that I can use this money for future purchases. But now they have confiscated my money saying that I did not use thus money for 6 months. There was no such condition given to me when they told that I can use the money for future purchase. The online representative refused to register my complaint, saying that there is no system of registering compliant. I sent a mail to them and got reply that my money confiscated as per company policy
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Snapdeal.com customer support has been notified about the posted complaint.
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                                        munishcv
                                        from Pune, Maharashtra
                                        Aug 13, 2014
                                        Resolved
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                                        Resolved

                                        Address: Ghaziabad, Uttar Pradesh

                                        Dear friends snapdeal is a very worst site .My order id is [protected].Inhone 3 bar delivery ki date change ki or uskae bad mere 100 bar phone karne ke bad inhone mera order cancell kiya .lekin ab tak mera paisa vapas nhi kiya .inhe consumer court ka bhi dar nih h chor h ye .sarkar ko asi sites ke kilaf action lena chahiye.Main 1 mahine se inke piche pada hu lakin ye mera paisa nhi lota rhe h .Please help me in this matter. Munish Chander Sharma
                                        Mar 12, 2016
                                        Complaint marked as Resolved 
                                        My complained has been resolved...
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Aug 14, 2014
                                        Updated by munishcv
                                        Dear Friends

                                        Snap deal is a very fraud site .My order number is [protected].I have ordered a Hindustan liver pureit 10 ltr marvella r.o on 31st of July.The delivery date that was give by the 6 august 2014 but product showing in transit in mumbai hub.after that delivery changed by snapdeal that was 12 august.After that again delivery date was changed by snapdeal that is 18 august.I had complained many time in customer care of snapdeal but there was no response from snapdeal customer care.I had waste my near 500 rs in phone call for snapdeal .After many complained product was cancelled by snapdeal but yet money was not refund by snapdeal .My complained number is 836236.Please help me .what can i do for my money (Rs.13199) .I ahve called in customer care and talk with mansi <rahul<harsehesh(ast manager)<kaushal( Asst manager) as per senior degination but every one is fraud .Every one saying your money is covered with trust pay not give me the date of money back.In snapdeal everyone is fraud .snapdeal is full of fraud parson's.


                                        Thanks
                                        Munish
                                        Very worst site chor h ye log
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