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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 679

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A
Arundani Sebastian
from Nashik, Maharashtra
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Cheated buy Snapdeal.

I wanted to buy a 4gb ram for my laptop. I after doing some research i realized that the i getting the best deal in snapdeal(Its a trap.. don't ever go for the price) On 12th August 2014, When i tried to place the order it did not get through due to some technical errors. The money had been deducted from my account. Then I got a mail from snapdeal saying that "the order was not successful please try again" and it was also mentioned in the...
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prahladyeri
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ordered Item not delivered yet

Order Number: [protected] My experience with this service turned out to be very bad. I ordered the ZTE MF190 3G Data Card on 4th of September, 2014 (8 days ago) from snapdeal. It was expected to be delivered on 9th. However, it has not arrived even now and when I go and track the order on the site, it is showing the same status since 5th: "Your order is packed and waiting for the courier pickup" On call support...
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TITTO VARGHESE
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ordered item not delivered

poor order service Product order number -[protected] tracking number-EQ[protected]IN TITTO VARGHESE . I order one product lava iris 458q flip cover, I was booked on date of 3th, September /2014 but today date is 12th September 2014, I am not get the that product.tracking is not possible, india post said this is an invalid number. this is snapdeal service. No one worst service providing to the customer.and another thing is i call to...
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S
sanjaykeer
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

returning/replacement of item

Address:Vidisha, Madhya Pradesh

I have purchased the shoes "Columbus Tab8 White & Black Sports Shoes (Size: 9)" Rs. 499, from snapdeal, and i am fully unsatisfied by this product, and i want to return this shoes, and i have completed all procedure for returning the shoes, and i m unable for returning shoes, and they are not responding me ....
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K
kiran somu
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delivered used product

Address:Shimoga, Karnataka

sir i have ordered for iphone 4s in snapdeal they have delivered that product but they have delivered used and damaged phone for proff i hav kept previous messages call lists and mails too, ihav complained snapdeal about this but very negligence showed by snapdeal customer service they are not returning my money also please help me to get my money back....
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S
santhosh
from Hyderabad, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in the order delivery and hell response from the customer care people

Address:Hyderabad, Andhra Pradesh

Hi Team, This is too bad on snapdeal.com part. We, customers with an utmost belief buying the products online. We won't be thinking that we will be getting the product very cheap. We just think that, Order will be delivered to home safely in promised date. I have faced so many bad experiences with snapdeal.com. I never expected that i will be facing this type of issues with an e-commerce site. Any e-commerce site values the customer....
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N
Nazeem
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REGARDING THE PRODUCT ORDER CANCELLATION

Address:Hyderabad, Andhra Pradesh

I HAVE BOOKED AN ORDER WHICH WAS DISPLAYED ON THE SNAPDEAL . Dear MOHAMMED NAZEEM, Your order ID: [protected] | Order Placed on :[protected]:44:04 You have done all the hard work!! Now sit back and relax. We will send you an Email and SMS the moment your order items are dispatched to your address. Order Details : S.no Item name Suborder Number Quantity Estimated Dispatch Date Delivery Date Price 1 Sony New PS Vita Slim Wifi...
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jumbo jet
from kozhikode, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong address

Address:Bangalore, Karnataka

RESPECTED SIR, ODER NO. [protected] WD ELEMENTS 1 TB USB 3.0 EXTERNAL HARD DISK IAM SHOPPING BUT THAT WAS A PROBLEM IS I ENTERD WRONG ADDRESS THEN PLEACE CANCEL MY ORDER THANK YOU...
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N
neel03
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong price, overcharge

Dear Sir,

I had booked 2 Ajanta wall clocks on 8th Sep, 2014 @1950 each.After discount the total price was Rs3120.The models are

Ajanta Pink Pendulum Wall Clock and
Ajanta Designer Triangular Wall Clock.

Today morning I received both products and was shocked to find that the price mentioned in the box was Rs 530, Model no- 4727, which they had smartly removed with pen markings on the 2nd...
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S
Starships
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Response from customer care

Address:Mumbai City, Maharashtra

Snapdeal.com is the most unprofessional and unreliable online shopping service in India.. and I say this with experience. Many of my friends have had issues with Snapdeal before, so I always avoid purchasing anything from this website. Unfortunately my cousin, unaware of their fraudulent ways, decided to buy some speakers from them. Here's the flow of events after that... 1. She placed the order for 3 speakers. (Rs.6000 each). When the...
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T
TALLURI
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFUND OF MONEY

Address:Hyderabad, Andhra Pradesh

Dear sir/ madam. this is Srimannarayana, from hyderabad. on June 27th i have ordered HUGGIES DIAPERS worth of Rs. 424, in the middle of the process, when i am making the payment, an error has come and the amount was deducted. after that i have given many e-mails to snapdeal customer care, but no use, then i have registerd a complaint in AKOSHA.COM, on Aug 13 The snapdeal has respond and they have initiated SD Cash resund For Rs 424. but...
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M
MrKewl
from Palghat, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund for the items undelivered!

Address:New Delhi, Delhi

Dear Sir/Madam, I have ordered a few items in Snapdeal.com on 22nd August - ref [protected] Items not delivered with in the promised date, courier guys internally returned items back as the invoice was not attached to the parcel. Still the online status shows, item will be delivered before 24-Aug-14, which is already passed. I enquired many times and everytime they say money will be refunded and come back in 7 days. They have been telling...
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R
Raj038k
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery of wrong item

Address:Madurai, Tamil Nadu

I ordered a bicycle kross 18T buddy on 17/08/14 through snapdeal my order no. Is [protected]. They delivered the parcel on 28 /08/14 and i paid 4787/- after opening the parcel i found different item inside. Same day i complaint regarding this my request no was 8835368. I had ordered kross 18t buddy but they sent me kross 16 t buddy. After one day snapdeal sent me a message stating that we will arrange reverse pickup for wrong delivery in next...
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N
Nareshmv
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered, no Cancellation or either refund of the Amount

Address:Bangalore, Karnataka

I had booked the product on 28th of August 2014, since the shipment was assured on 3rd of September 2014 so on the it was not done and I've been calling them from 2nd September on a daily basis to cancel the order and the today the date is 8th September and the order is not yet cancel and due for my 1st EMI that is rs1880 and customer service is so worse that 4 of their executives assured me call back within 4 hours but instead of waiting...
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S
Sanya2111
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No delivery of the product and misbehavior of the delivery man.

Address:New Delhi, Delhi

I ordered Rico Sordi watch and sunglasses on 1/09/14 and I received the call from the customer care regarding my box that it will get delivered on 6/09/14 at 13:30. I received the call of the delivery boy who was standing outside my house but was confused in the address, I explained him he came in side the house, talked to my maid harshly. He behaved very rudely to me on the call and to my maid as well and took back the box along with him....
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I
immithu
from Guskhara, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid Rs.36964 for Sony Playstation 4 but received empty package!

Address:Kolkata, West Bengal

I was placed an order (#[protected]) for Sony Playstation 4 on August 28, 2014, 07.40PM ; Order amount - Rs.36964 ; Received the parcel through Gati Courier on 1st September, 2014, Paid the amount through COD.. Then, A HORRIBLE EXPERIENCE WITH SNAPDEAL!! After opening the package, no product or standard accesories inside the product package/parcel, they sent me an old package box with no factory seal, just customised sealed by sello tape!seal...
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S
Shayal Vincent
from Perumbavoor, Kerala
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refund issues

Address:Ernakulam, Kerala

bought a jbl micro speakers from snapdeal which was delivered in a tampered condition.I returned the product to snapdeal, 7 days has passed from the day of return, so far I haven't received the refund And NOW EVERYDAY I KEEP ON CALLING SNAPDEAL CUSTOMER CARE NO AND I AM STILL WAITING FOR SOME POSETIVE RESPONSE FROM SNAPDEAL Mob no:[protected]...
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Address:Bangalore, Karnataka

I placed my order on snapdeal.com on 31 August 2014 with order ID [protected] and it was expected to be delivered on or before 5 September 2014. I have not still received the item or any update on that. The status on your website is utterly useless and the status on your careless courier partner bluedart.com has not changed since 2 days. Kindly tell me if my order has reached the moon by mistake. I am really not at all excited or interested...
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Z
zee123king
from Kolkata, West Bengal
Jul 11, 2021
This thread was updated on Jul 11, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted, but order not placed

Address:Kanpur, Uttar Pradesh

I ordered -- Lifeline Sit up bench 5501 A for Ab Exercise worth Rs 2635 on date 9 june 2014 at approx. 11:30 and paid the amount by my debit card (ATM MAESTRO). After the transaction was complete money was deducted from my account but the order was not placed and no order information is available on Snapdeal. Please CONFIRM THE ORDER OR REFUND THE AMOUNT WHICHEVER IS POSSIBLE

Bank name- State Bank of India
A/C no--...
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A
Ashwani Rattan Bhardwaj
from Mohali, Punjab
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fraud site

Address:Ludhiana, Punjab

I received an ad on my pc for 6 movie tickets for Rs 50. I followed the links and save the deals website asked me to register. After registration, it straight away asks for payment details. Assumi its Rs 50, I entered the card details. But unlike other website, this one does not show how much its going to deduct and neither did it ask for OTP or PIN. Transactions without OTP or PIN are fraudulent. After the card details was put in, it straight...
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