Snapdeal.com Complaints & Reviews

I have been following up since 6th July and Snapdeal has been just giving 48 hours timeline with no follow-up...This is a Rs. 27691 worth laptop bought from Snapdeal with a 1 Year warranty and Snapdeal are not willing to solve this. The seller sent a used laptop with faulty motherboard and Snapdeal guys are not resolving the issue. We bought the product and got it delivered on 19th June 2014. From 30th June, it started giving issues of booting...

dear sir, please cancelled my order today
my order details are:-


Dear MANOJ KUMAR MEENA

We received your order no. [protected] placed via "cash on delivery" on[protected]:28:07

Please note that your order has been queued for verification. You might receive a call from us to confirm your order and contact details.

Here is the summary of your order:Your...

i have bought a fossil watch, it doesnt look like the same watch as shown in photo it look like a matt finish while it is a shiny one does not look like what i have think and when i have told them to take it back they said as it is a international brand it can not have a fault, they have never registered any complain about this company while on this forum i have found out other similar complain also, they have also said easy return if return...

I ordered a SAMSUNG 1amp USB Charger on snapdeal. It was mentioned an original on the website. But when i received it, it was a fake one. It was written "SAMSNUG" instead of "SAMSUNG". I called them and they said it will be fixed in 24-48 hours. Its a shame that they're selling fake goods online....

my order no is [protected] and i didnt get my order yet. i have applied coupon on this order and i got mail from snapdeal that thanks for placing the order and your order is placed and you will get your item in next 48 hours. but now customer care is saying due to some technical issue, your order is cancelled. and now same shoes is not available... please look into the matter...

Order No. : [protected] Product Code : [protected] Product - Yamaha RBX170 Bass Guitar Price - 12490/- Payment Mode - Credit Card I purchased a yamaha base guitar on 8th July 2014 from Snapdeal.com They said it will be delivered within 3 business days. after 3 days they said sorry for the delay and it will be delivered in next 3 business days. After next 3 business days they said Sorry your order has been cancelled. Your money...

I bought Lenovo A1000L Tablet in the month of July 2014 from snapdeal.com, while buying this product number of features were shown like fact that this tablet supports 2G Voice Calling Support and 2G Internet Support. Anyhow once I received this product, I got to know that this tablet does NOT supports 2G calling. I wrote to SNAPDEAL customer care but they have clearly refused for a refund or exchange.

Another thing that irritated...

Ref. Order No.[protected] Dated 03.July.2014. Item Lenovo A369i, Rate.4700/- disc.276/- Amount Paid:4424/---

The mentioned purchased item is not received till now.
Track details says.. The order is packed and waiting for the courier pick up- date/time[protected]:39.20

Pls do the needful to get the material as pearly as possible....

I placed an order on snap deal and I received that product on 25-April-2014, the moment I received I unpacked it and found that the product was damaged, I immediately contacted customer care and got the next steps to initiate refund and I did that on the same day, I sent email with damaged items photographed and received an acknowledgement from snap deal. Then after few days they sent me an email with return form attached with it and they...

I placed an order on snap deal and I received that product on 25-April-2014, the moment I received I unpacked it and found that the product was damaged, I immediately contacted customer care and got the next steps to initiate refund and I did that on the same day, I sent email with damaged items photographed and received an acknowledgement from snap deal. Then after few days they sent me an email with return form attached with it and they...

I purchased two XOLO Q600s white from Snapdeal.com but I received just one piece. So I am requesting for a refund from the company but I am not getting the refund. The order was placed on 04/06/2014. The order number is [protected]. I tried reaching out to the Snapdeal customer care many times but they are just beating around the bush. I also paid the late fee for the credit card. Could you please investigate and let me know what we can do...

I placed an order on 3rd June 2014 and was waiting for shipment then and they shipped it after a week and after so many e--mails I sent them for expediting but all went in vain. Now after shipping I was waiting for it to get deliver and their courier partner first updated status that door is locked and then next day that address is not able to locate. What the hell he found locked when was not able to locate????? Now after couple of days...

I have ordered for Riya RE-6050 Roti Maker on 27th June 2014, but Roti Maker of another brand National was delivered to me on 3rd Jul 2014. Then I raised a request for replacement with the correct one on 4th Jul. Next day the product was picked by Nuvo Logistics Pvt Ltd courier (Docket no SND0185046). Till now I didn't get any response from SnapDeal about the status on this replacement of the product. I have been waiting for the product....

Hello,

I ordered 2 LG monitor from Snapdeal.com and they sent me 1 instead of 2 and i immediately call them and ask about this issue.
After that they are agreed to refund my money and created a Ticket too.
They said within 5 - 7 days i can get money refund but today its more than 17 days passed still no good news.
My money is about : 7000+.

Are they think this is free money? i do hard work...

Bought Sony MDR-ZX300 Headphones.
Turned out to be a FAKE PRODUCT.
[protected][protected][protected][protected][protected][protected][protected][pr...⇄
Bought on - 21st of June.
Got it on - 30th of July. - With very bad pacakaging - All wrapped up in bubble wrap only.
[protected][protected][protected][protected][protected][protected][protected][pr...⇄br...

Purchased a UNIC LED Projector. Received ok, but light is so dim it can't be seen on a white wall in a darkened room. Quality satisfaction as stated on their website apparently doesn't extend to electronic goods. One conversation included an explanation that once the 'seal' has been broken on the packaging of an electronic item it can't be returned. Except there is no 'seal' - not even tape - on this box,...

PATEL ASHISH [protected] [protected]@gmail.com My Order Number: [protected] Product Name: Ambrane Power Bank P[protected]mAh) First time I have placed order on this website.I received my product 2 days late. Then I noticed that its LED is not working properly.I complain them within 7 days. I make call to company more than 5 times for my reverse pickup. My battery bank's reverse pickup was not done by company. They take 2-3...

Respected Sir

Order ID [protected] 15th, June 2014 Photron Stedy 450 Tripod
The above mentioned line contains the order Id of a tripod which I had placed on 15th july. I have lodged a complaint to snapdeal nearly six times and all they could do was regret the incovenience caused to me. They have still not shipped the order. I asked they to cancel it but the so called wise custome care person told first receive the order...

I have ordered wall clock from snapdeal and got broken piece and after 10 days with proper follow up I got replacement. This time same story. After 10 days they said they are unable to replace this. Now it is more than 15 days after 2nd incident I did not get the refund.

Mail from

sukhvinder singh, Jun 21 10:38:

With reference to your complaint number 7247*, we apologies for not being able to generate...

''Reason For writing - I have already Placed order User Name - Suva Ghosh User Email - aghosh.[protected]@gmail.com Contact Number - [protected] Comment - I had ordered for a battlefield 4 ps4 disc but I received a battlefield 4 ps3 disc .Please replace it or refund my money via sd cash. Order Id - [protected]''-I had sent this mail but still nothing has been done till now....