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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 680

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R
rushiparekh
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Selling Stolen/Used/Refurbished products

Address:Bharuch, Gujarat

Dear Sir, I have purchased Sony Android Gmpl-SonyBlack Unisex Smart Watch 2 via Order ID - [protected] dated 15-08-14 received on 22-08-14 Complaint Ticket No. - 8987914 dated 03-09-14, but on 03-09-14 the Sony Smartwatch 2 stopped working and hence i approached Sony Service Center which is 100 kms far from my place. On submitting them invoice details, as warranty card is not given with the product, they found that the product's serial...
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S
Sanya Juneja
from Delhi, Delhi
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invoice is more than MRP mentioned on product

Address:New Delhi, Delhi

Invoice Number : 135ADD/14-15/17578 Invoice Date: 02/09/2014 I ordered STIC STEEL 10 COLOUR SET BLUE FINE TIP PENS with order no. [protected], for Rs.200. However, The MRP on the pack is only Rs. 80. Please look into the matter. and let me know what can be done at earliest....
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J
Joy KT
from Kochi, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of undelivered item

Address:Ernakulam, Kerala

My order no [protected] dated 12 Aug 2014 and paid on same day through SBI debt card on Snap deal. Item not delivered by courier saying lack of invoice. As per my complaint no 8759428 snapdeal costumer care said that they will refund my amt within 48 hrs. No refund made till date and on complaining get same replay. Please refund...
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D
DR. Ajeet Singh
from Ajmer, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not receiving refund from Snapdeal

Address:Ajmer, Rajasthan

I purchased an steam iron from Snapdeal online worth Rs. 944/-. But the item received was defective. So I contacted Snapdeal to take the item back. I was told by E-mail to send back the item on the address mentioned in E-mail by courier service and send them the scanned copy of receipt of courier charges (Rs. 100/-).I did the same and I booked the item by Kohinoor Air Service on 10.06.2014 .I received Rs.100/- in my Bank A/c by RTGS from...
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A
abhinav4192
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product Not Delivered

Address:Bangalore, Karnataka

I ordered a product from Snapdeal on 21 Aug 2014. The product was shipped the next day, but i have not received the product till now. The product is with their courier service ECOM EXPRESS. ECOM EXPRESS never tried to deliver the product and they update fake delivery status. I tried to resolve this issue with ECOM Customer Care but then the customer care say that this issue should be reloved with Bangalore ECOM Customer Care....
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A
anitamendes
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of Product and Refund , Order # 2536162691 , Tracking # F11166446

Address:Mumbai City, Maharashtra

I Anita mendes had placed an online order of a 6 multi utility wooden folding table on 1st august and money was paid online I was promised delivery on 7th h august but did not receive the product - when I called I was told that the product will be delivered on 14 august due to some courier issue I called again on 14th spoke to several customer care reprepresntative, team leaders, supervisors all promised that they wud look into the matter...
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C
chaitra Prakash
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not giving money back

Address:Bangalore, Karnataka

we have purchased the product Micromax Bolt A24 champagne on[protected] Monday and the product was not working properly and the battery was not standby so we have returned the product within 7days i.e.,[protected] Saturday. The money back guarantee was their within 7days return product. They have given us an order no. by mail the number is [protected], and they haven us the customer care no [protected]. We have called the number which they...
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N
niles37
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

same product but different brand of casual shoes delivered

Address:Thane, Maharashtra

I ordered for Roony Tan Ankle length shoes through snapdeal.com but they delivered me same design product but different brand name. I ordered for roony brand shoes but they delivered me KIK brand name shoes. I got product on 30/8/14 and I feel I got good shoes but I show my shoes to my cousin they told me that this is not roony brand shoes this is KIK brand shoes. Actually he asked me to buy roony shoes from snapdeal.com. He also ordered...
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N
Nikhil Rastogi
from Delhi, Delhi
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Not providing support on wrong delivery

Address:Kurukshetra, Haryana

I shopped 2 pair of Rooney Navy Blue Loafers (Order Number:[protected]) and they had delivered Chiku Color Loafers. I send them mail instantly but now its more then 2 weeks of delivery, they still hasn't replaced even though i called bluedart for reverse pick up. Please take action ASAP. Attaching proof below....
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Address:Lucknow, Uttar Pradesh

Sir, I have ordered a Spy Pen On 26 Aug 2014 and Received The Order on[protected] after making a payment of Rs1139/- to the courier, but When I opened The product and tried to use it was Faulty as the buttons were not working (its a defective product) so I want to return the product but return option was not shown in my account of Snapdeal.So as per your return of defective product policy kindly arrange to get it collected through your...
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S
sandipapatel
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No action to initiate Refund even shipment is not traceable and lost in the way

Address:Kheda, Gujarat

My snapdeal order no. is: " [protected]" placed on 11th Aug 2014. The shipment is lost in the way and traceable since 24th Aug 2014. Though they have got confirmation from the courier service that the shipment for this order is lost and I called them 5-6 times they are just fooling me and saying within 48hrs your refund will be initiated. And still I am waiting to initiate and then it will take 5-7 more days to credit in my account....
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A
Ankita Banik
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Item not yet delivered.

Address:Bangalore, Karnataka

Hi, I have ordered An Elegant Combo of Blue Necklace Set and a Silver Watch, Order Id : [protected]. I have placed this order on 21st August 2014, it's been mailed to me that my order will be delivered to me on 28th or before 28th of August 2014. On 28th August 2014, I received a mail as well as sms saying that my order has been no delivered successfully and the consignee has asked to return the product. But since the time I had placed the...
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Ishtiyaq Rashid
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Selling fake products and not refunding my money

Address:New Delhi, Delhi

HAVE BOOKED ASUS LAPTOP ON 21ST Aug. and once i start to boot laptop then there were no hard disk detecting and then i visted to ASUS service station they concluded it as HDD not working then i returned the product on 25 Aug till than company is telling we havent recieve shipment and behaving with me like a begger.. they are not refunding my money.....
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J
javedakhter
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False Price of Quechua T3 Plus Hiking Tents at Snapdeal

Address:New Delhi, Delhi

Dear Customers, I would like to inform you about the misguide to customer's mind through the online purchasing of products by Specially Snapdeal Company. We have seen the wrong product's price of Quechua T3 Plus Hiking Tent at website as well as at Google Ad. If you see the product's price Rs.2684.00 with "Sold Out" information. The strategy is that to stay the customer's mind for a while when ever the message will show "Products Available"....
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javedakhter
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False Price of Quechua T3 Plus Hiking Tents at Snapdeal

Address:New Delhi, Delhi

Dear All Customer, I have seen the false price (Rs. 2684.00 with Free Delivery Charges : http://www.snapdeal.com/product/quechua-t3-plus-hiking-tents/184645) of Quechua T3 Plus Hiking Tents which shows at "Snapdeal.com". They shows the very very less amount of the products with Sold out message to attract the customer. When customer will see the very cheap amount and it has been sold out. Customer will think that the product will come in...
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A
ankit mishra094
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not returning money back

Address:Varanasi, Uttar Pradesh

i was bought a mobile phone on 19th aug 2014 of xolo q3000, there were some problem in set then i returned to snapdeal that mobile on 22 aug and according to snapdeal's t&c, if you return your product under 7 days then you will get all your money back because product is covered under Trust Pay.but after reaching my reverse pickup to them(27aug 2014), they are not calling to me or not replying anything by e-mail also.today is 29th aug...
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N
nansrisaha
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dispatch of partial order

Address:Hyderabad, Andhra Pradesh

Dear Sir,

I have purchased one Prestige PIC 1.0 V2 Induction Cooktop + Prestige Cookware Set (3 pcs) on :[protected]:40:26.

While delivering the Induction cooktop has been delivered but not the 3pcs of cookware on :[protected]. I have raised the complaint on the same date[protected], 18:02) with the complaint number 8607226.

After that upto today ie[protected], 21:45, I am taking follow...
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Samvit shah
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Rs 4000 pending since last 2 months

Address:Ahmedabad, Gujarat

Details of my order and fraud done by snapdeal.com are mentioned below:- MY ORDER NUMBER - [protected] MY REGISTERED PHONE - [protected] MY USERNAME - [protected]@gmail.com.. I had ordered a muscletech premium whey protein on 10th June 2014 and was shocked to find that it was a fake. I had sent the pictures of the fake product to snapdeal showing comparison with original one .. And as a result sent the product back on the 18th June 2014 packed...
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T
TMathews83
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal FRAUD: SNAPDEAL Order Nbr. 2569404318 / Request #8484439

Address:Pune, Maharashtra

SNAPDEAL Order Nbr. [protected] / Request #8484439 TV Not working on delivery and NO Refund/Exchange despite innumerable calls to customer service. Had paid money online & since then there's been No response whatsover except a couple of robotic emails/ customer rep saying 'we are looking into this'. This is UNacceptable and the company must be punished for malpractises and utter incompetence. How can they take the customers money and...
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TMathews
from Ichalkaranji, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TV Not working on delivery

Address:Pune, Maharashtra

SNAPDEAL Order Nbr. [protected] / Request #8484439
TV Not working on delivery and NO Refund/Exchange despite innumerable calls to customer service. Had paid money online & since then there's been No response whatsover except a couple of robotic emails/ customer rep saying 'we are looking into this'. This is UNacceptable and the company must be punished for malpractises and utter incompetence. How can they take the...
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