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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 686

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A
alok10gupta
from Chhutmalpur, Uttar Pradesh
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Not Received my Refund after 20 Days

Address:Agra, Uttar Pradesh

I purchased one Huawei E3131 Data Card (Black) (order no:[protected]) on 22nd May from snapdeal. but i get the wrong product instead of that product which i saw at the time of making order. after that i placed my refund request but till date i ddnt get my refund back as i made my calls and mails to them....
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gautambansal5
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not giving my offered cashback

Address:Ghaziabad, Uttar Pradesh

I had ordered a phone on snapdeal.com(Order#[protected]) on 8th Mar, 2014 using my American Express card under an offer to get a Rs2000/- cashback. Till date (2nd Jul), i have received no refund. I have filed complaint end number of times now and every time what I get to hear is that your complaint will be resolved in 48 hours and then nothing happens...No refund, no call, no notification and this goes on and on and on... I request my fellow...
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P
paidimarri
from Surat, Gujarat
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Faulty product for two times

Address:Chennai, Tamil Nadu

I ordered pigeon rapido cute induction cook top in snapdeal. For the first time they have sent me a faulty product and they accepted for replacing it and second time the replaced product was a faulty one. It was not working right from the first day after receiving it i.e June 30th 2014. I again asked snapdeal for replacing them. Snapdeal has wasted three weeks of my time with the faulty products. Now again I am not even sure if it replaces...
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S
Sumith KV
from Bengaluru, Karnataka
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Damaged Stabilizer

Address:Bangalore, Karnataka

I have ordered a V-Guard Stabilizer from SnapDeal. The shipment arrived 3 days late than the promised date. When i opened the product, i found that it is broken at the bottom. Attached the image of the damaged stabilizer. They promised for replacement/refund. Dont know whether it will work or not. Junk Service + Damaged Product + Untrustworthy = Snapdeal...
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Sandeepg729
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Product Quality and fake Commitment

Address:Surat, Gujarat

I have received my order No [protected] for SWISS PRO 14 Kg Adjustable Rubber Dumbbells + Rubber Coated Dumbbells Rods + Leather Gym Gloves on 16th June 2014. The product quality was very cheap and different and far away from the actual description on the portal and I am quite unsatisfied with the product quality. The rubber coated weights are stinking badly (no one can keep that stinky things inside home) and the rubber coating is coming...
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A
Azhar Aliyar
from Mumbai, Maharashtra
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Faulty equipment

Address:Mumbai City, Maharashtra

1. On 14th April I placed order in Snap deal for IFB 25Ltr 25 Bc3 Convection Microwave Oven Black (Order no:[protected]).When I received it was faulty.I informed snap deal and waited for one week.All the time they were telling wait for 24hr.But no way
I contacted IFB : IFB told that they don't have any dealing with me and they cant help me as invoice is in the name of SNAP deal. I asked them I am having bill please send one representative,...
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S
Sahana Kumar
from Virarajendrapet, Karnataka
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no response for product replacement

Address:Dakshina Kannada, Karnataka

i have ordered a pair of pants and need a size replacement. it takes them one day to reply to my mail and i have to return it within 7 days of delivery. im nt able to reach them and this is a deliberate action from there side. really frustrated with there service my order id is [protected]. i strongly suggest ppl to avoid this site. clumsy delivery and very clumsy customer service. PLEASE DONT TRUST SNAPDEAL. ~frustrated cutsomer....
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P
pathak.shweta.89
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

waiting for refund from 4 months

Address:New Delhi, Delhi

Dear Sir, order no.[protected], complaint number: 5987975, i brought a sleeper but wrong size diliver to me i requested to arrange a pickup request he told me the guy will come in 3 to 4 days. I followed and then he told me to send the product by courier. Snapdeal will refund u both courier and product charges.courier charge is 176 and product charge is 399 I sent it that time. He confirm that he received the courier and I will get...
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J
JAN Boy
from Surat, Gujarat
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Online cheater, worst customer care

Address:Chennai, Tamil Nadu

There are two order for which my amount got debited but no order number
came. Then i sent all details to customer care and they refunded only
one amount. Still after one month waiting for another amount to get.
here are the order numbers. [protected] - got refund. [protected] -
still no refund and status as delivered for this. here is the trancking
detail which clearly says, it sent back to their place.....
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sistem07
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment by Snapdeel

Address:Bangalore, Karnataka

Snapdeal is the worst of all e-commerce websites. I ordered a mobile phone from Snapdeel on 13th June, the product was delivered after 5 days on 18th June. When I asked for a replacement the Snapdeal agent was very rude in his reply and blamed the issue with device on me. After repeated calls eventually they agreed for replacement to be delivered to me 24th. They didn't check with the seller whether product is available or not and I...
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Vikas Rajabhoj
from Bengaluru, Karnataka
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severe mental harassment

Address:Pune, Maharashtra

This is to inform you that I have purchased product (Lenevo P 780 ) from website snapdeal.com on date 13 June 2014 on COD basis, order id [protected] .They promised me that the item would be delivered to me by 19 June and they provided me the courier name and shipment id ( Delhivery courier, Waybill num [protected] ) . I checked status of shipment (on 18 June) on courier site and found that they are taking my courier to Bihar first, then...
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G
getyourkarthick
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal giving fake promises to Customers

Address:Chennai, Tamil Nadu

Hello Team, I have ordered a product with Snapdeal on 10th of June. Initially the Estimated Shipping Date was mentioned as 12th of June and later when I checked, it is updated to July 17th. I have called customer care more than 6 times to enquire about this but I have not got any proper update till now, Today is 23rd and still they are telling the same words "We apologize for the inconvenience, we will be dispatching your product as early...
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samsonsekhose
from Kohima, Nagaland
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount not Refunded due to non-availability of Product

Address:Kohima, Nagaland

I placed order for Li-Ning Ultra Carbon UC3600 Badminton Racket (Sr) [protected] On 8th Jun 2014 for Rs.5036/- (Rupees five thousand thirty six) only. However, I was informed about the non-availability of the product by Snapdeal with the assurance that the amount of Rs. 5036/- would be Refunded back within 4-5 working days guaranteed under TrustPay. BUT TILL DATE, THE AMOUNT HAS NOT BEEN REFUNDED ....
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Vinothkumar Chendhilkumaran
from Hosur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical Online Practices

Address:Bangalore, Karnataka

Snapdeal.com shows lower prices if you search any product online compared to whats available in other online products. I am not sure how they manage it but when I book my product, either I get a damaged one and when I ask for protection under Trustpay.com which they say we are protected in, they dispute saying its more than 7 days while technically its little less than 7 days. So to sum it all, it seems a way of either selling products that...
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A
atulbafna
from Udaipur, Rajasthan
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COD Orders are not delivered at home.

Address:Rajsamand, Rajasthan

My name is Atul Bafna. I ordered a few things from snapdeal.com with my id tanvi.j.[protected]@gmail.com as COD. When the package arrived the courier guy called me up to pickup the order myself from his shop and pay. And if I did not come the same day he would resend it to snapdeal. I had to come home from office In scorching sun just to pickup the order and pay.. And since the order was bulky, i Had a tough time tackling it on my two wheeler....
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goldy_bansal
from Adampur, Punjab
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Sent faulty product.

Address:Bathinda, Punjab

I have ordered F&D E200 Sound Bar on snapdeal.com. My order id is [protected]. After two days they send me faulty product. This is speaker soundbar and crackling sound comes on all volume levels. i contacted snapdeal.com customer care and they said they do no have any policy to reurn or replace faulty product. you have to keep faulty product. Beware from this company. Email : [protected]@yahoo.com mobile:- [protected]...
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ankur7258
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted but order not confirmed

Address:Jaipur, Rajasthan

I PLACED my order for purchasing ONE TOUCH SELECT (50 TEST STRIPS) online through Snapdeal.com on date:[protected] ; time : 21:43:05, but order was not confirmed and Rs. 765/- Debited from my DEBIT CARD through POS . I didn't get order id to complain against snapdeal customer forum. I want either the order to be confirmed or the same amount to be refunded back in my account. Hoping the best service from snapdeal.A/C no : [protected]...
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Lakshay Bansal
from Delhi, Delhi
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Avail discount

Address:New Delhi, Delhi

I downloaded snapdeal app and placed an order with the promo code to avail a discount of Rs.100 but on the completion it process i received a mail but there was no deduction and when I contacted customer care they replied that I didn't applied for it....
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A
agpugalia
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund for the damaged product

Address:New Delhi, Delhi

This is a real life bad customer service example of Snapdeal.com. I have received a faulty product (Frontech Keyboard) from snapdeal in the month of Janurary 2014. I followed up many times on this to get a replacement with Snapdeal. At last on May 9, 2014 they said that we don't have that product in stock and we are initiating a refund. Today is 17th june and no refund till date. I have followed up four times to check the refund status...
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Abhar Choksi
from Mumbai, Maharashtra
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Duplicate of Inferior Protein Supplement

Address:Mumbai City, Maharashtra

I have ordered a box of MUSCLETECH NITROTECH 4LBS(Chocolate flavour Performance Series) on June, 8 2014.Snapdeal oder no is [protected] which was delivered to me on June 12 2014, amount of rs 4500 have been paid as COD. i am a regular user of nitrotech and the market value is between[protected].

Seeing this attractive rate i have ordered this product. However on opening the seal, the product didnot smell the same and had some...
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