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Snapdeal.com Complaints & Reviews

3.6
Updated: Nov 24, 2025
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Snapdeal.com reviews & complaints page 74

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S
ShivaNand6565
from Mumbai, Maharashtra
Jun 28, 2019
Resolved
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Address: House 17, Om Sai garden, Gautam Buddh Nagar, Uttar Pradesh, 201307

I have had a message from snapdeal company, and call me he says that I have won Tata safari 1st prize Rs 12 Lakhs.I would to know that is that true or fake.he ask me for my BANK details and says prize money transfer to my given account number, but first of all registrations fee Rs. 3500 send to snapdeal company.i want to know the truth. [protected]@gmail.com
Jul 29, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2019
Snapdeal.com Customer Care's response
Hi Shivanand,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks,
Team Snapdeal
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    S
    shikha0707
    from Noida, Uttar Pradesh
    Jun 28, 2019
    Resolved
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    Address: delhi, New Delhi, Delhi, 110010

    This guys Nitin Kumar Singh talking ### about ..I won a XUV 500 in a snapdeal lucky draw and i just have to pay 6500 registration charges before delivery.

    I checked this details and id proof are fake and created by himself. When I crossed questioned him so he deleted this id proof on whatsapp.

    His complete fraud and fake details and id s are available on google.

    DONOT ENGAGE WITH THIS GUY ...ITS A SERIOUS FRAUD.

    SANPDEAL SHOULD TAKE ACTION.
    +1 photos
    Jul 31, 2019
    Complaint marked as Resolved 
    Snapdeal.com customer support has been notified about the posted complaint.
    Jun 28, 2019
    Updated by shikha0707
    Complain against this Nitin Kumar group is everywhere...BE CAREFUL...DONOT PAY TO HIM.

    https://consumercomplaintscourt.com/money-cheat/
    Jun 28, 2019
    Updated by shikha0707
    check another mess created by him:

    https://www.google.com/search?q=nitin+kumar+singh+snapdeal&rlz=1C1CHBD_enIN837IN837&tbm=isch&source=iu&ictx=1&fir=HrjmiY3DENlkKM%253A%252CAzsiDPOwNZLmFM%252C_&vet=1&usg=AI4_-kSN0DZOxm1F-qjGlpwCy2pW2zCULg&sa=X&ved=2ahUKEwiG1875rovjAhUDT48KHafxCJQQ9QEwBnoECAcQEA#imgdii=J_27sZHjvi-ygM:&imgrc=U7YmiEyKMa8JGM:&vet=1
    Verified Support
    Jun 29, 2019
    Snapdeal.com Customer Care's response
    Dear Shikha,

    Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

    Regards,
    Team Snapdeal
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      K
      from Mumbai, Maharashtra
      Jun 26, 2019
      Resolved
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      Address: Air force station Hindon, ghaziabad, Ghaziabad, Uttar Pradesh

      I ordered my adidas flip flop slipper., when i come back to my home after receiving my slipper box. Its an empty box... There is nthing in the box.. When i opened t plz send my orders as soon as possible.. Its wth me first time tht i have been collecting an empty box... I request u too plz send my order soon with adidas flip flop slipper with order no:-[protected]
      Jul 30, 2019
      Complaint marked as Resolved 
      Snapdeal.com customer support has been notified about the posted complaint.
      Verified Support
      Jun 27, 2019
      Snapdeal.com Customer Care's response
      Hi Himanshu,

      We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

      Thanks!
      Team Snapdeal
      I have received this message from DW SNAPDEAL in my contact no.Is this agenuine or fake.Iw ant confirmation from your Market .Thanks
      👇
      Congrats! You Won 1st Prize Tata Saafari In 9th anniversary Day Snapdeal .This Is Valid For Today For Registration Contact On:[protected] T&C # Snapdeal.

      my adidas flip flop slipper - Comment #3471388 - Image #0
      Snapdeal.com Customer Care's response, Jun 28, 2019
      Verified Support
      Hi Customer,

      Hi! Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

      Thanks,
      Team Snapdeal
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        V
        Vikas (TCS Maruti)
        from Gurgaon, Haryana
        Jun 26, 2019
        Resolved
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        Address: C/O TCS AND ASSOCIATES PVT LTD UNIT, BHAKAR EST SEC 27C 2014 KM, AMAR NGR MAIN M RD FARIDABAD, Faridabad, Haryana, 121003

        Respected sir,

        Am here to register a complaint against the company snapdeal and it's prize department. On dt.26th june 2019 i received a sms from snapdeal 'dear sir, (Congratulation) your product order at shopping tv show the result are out snapdeal name to open the lucky draw snapdeal, tata safari cost-12, '
        After few minute a call rcvd from snap deal mr. Nitin kumar singh for rs.6500/- ragistration fees pay this a/c no-omprakash mali a/c-[protected] branch kanpur. I pay this payment but prize not rcvd from snap deal.

        Please check attachemnt. & refund my payment asap.

        Thanks & regards
        Vikas kumar singh
        Mo. No-[protected]
        Jul 27, 2019
        Complaint marked as Resolved 
        Snapdeal.com customer support has been notified about the posted complaint.
        Verified Support
        Jun 26, 2019
        Snapdeal.com Customer Care's response
        Dear Vikas,

        Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

        Thanks,
        Team Snapdeal
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          H
          Halifa
          from Kunnamangalam, Kerala
          Jun 26, 2019
          Resolved
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          Resolved

          I have received a sms saying that i have won nexon car and have to pay tax for it. They provided a number for banking details. I already received a sms like this saying i won tata safari car in the lucky draw. Then i called that number. They asked me to send money to their bank account and they called me several times. I did not respond. I found this to be fraud. I request the snapdeal company to not to share the customer's personal information and contact number.
          +1 photos
          Jul 27, 2019
          Complaint marked as Resolved 
          Snapdeal.com customer support has been notified about the posted complaint.
          Verified Support
          Jun 26, 2019
          Snapdeal.com Customer Care's response
          Hi Halifa,

          Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

          Thanks,
          Team Snapdeal
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            R
            Rajeshwari Sabapathy
            from Changanacheri, Kerala
            Jun 25, 2019
            Resolved
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            Resolved

            Address: 638459

            I ordered ticker fs 4682 and order i'd : [protected]
            I cancelled my order still they delivered it, i requested to return the product, they have shown me return request closed. I am not able to return the product. Snapdeal shows no such service available to your order while calling their customer care and poor response to the emails. Can't even submit a complaint in their website. Kindly help me to return the product and process of refunding.
            Jul 27, 2019
            Complaint marked as Resolved 
            Snapdeal.com customer support has been notified about the posted complaint.
            Verified Support
            Jun 26, 2019
            Snapdeal.com Customer Care's response
            Hi Rajeshwari,

            We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

            Thanks!
            Team Snapdeal
            I had requested snapdeal to take the fitness band return but they are not taking it. And nothing helpful information is given by them. Snapdeal should improve their services. I think this online shopping site is good for purchasing product as they can't solve the problems of their customers.

            return request closed after chosen' return request' - Comment #3469968 - Image #0
            Snapdeal.com Customer Care's response, Jun 27, 2019
            Verified Support
            Hi Yash,

            We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

            Thanks!
            Team Snapdeal
            Yash Pramod Jadhav's reply, Jun 28, 2019
            Can I will get my money back and this product will be taken return..
            Not Received My Refund on my Cancelled order By snapdeal order no. [protected]
            Snapdeal.com Customer Care's response, Jun 27, 2019
            Verified Support
            Hi Customer,

            We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

            Thanks!
            Team Snapdeal
            We got a hardcopy of mail from india post

            From snapdeal
            They asking all details as above-mentioned

            return request closed after chosen' return request' - Comment #3471458 - Image #0
            return request closed after chosen' return request' - Comment #3471458 - Image #1
            return request closed after chosen' return request' - Comment #3471458 - Image #2
            Snapdeal.com Customer Care's response, Jun 28, 2019
            Verified Support
            Hi Swarajmnavi,

            Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

            Thanks,
            Team Snapdeal
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              P
              Pratixa Chalke
              from Delhi, Delhi
              Jun 25, 2019
              Resolved
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              Resolved

              Address: Thane, Maharashtra, 400601

              Http://shoppingwinner.online/userpage.aspx

              Hi,

              I got call from [protected] informing about winning 2nd price.. Pls check attached photos.. Price details are as follows:

              Name: pratixa p chalke
              Address: 400601
              Prize amount: 8, 20, 000/-
              Process: you have to deposit before 8200 to take this prize. If you want a cash, within 10 minutes we will deposit 820000 in your bank account. If you want to car, we will be able to send your car to your address within 3 days.
              Company info: pay 1% for registration 8200/- of winning amount on company account
              Registration fees: r. S = 8200/-
              Date: 25/06/2019
              Status: active
              W code:10j96

              Kindly investigate..

              Regards

              Pratixa chalke
              +2 photos
              Jun 26, 2019
              Complaint marked as Resolved 
              I just wanted Snapdeal team to take note of the scam number and website which is offering price on their behalf.. Hope that they will take some action against the scammers who are taking money on Snapdeal behalf..
              Snapdeal.com customer support has been notified about the posted complaint.
              Jun 25, 2019
              Updated by Pratixa Chalke
              Money is to transferred to below account:

              Make your registration fee on this account number
              AC NO. [protected]
              NAME- akash kumar
              IFSC- PUNB0594400
              PNB BANK
              Verified Support
              Jun 25, 2019
              Snapdeal.com Customer Care's response
              Dear Pratixa,

              Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

              Regards,
              Team Snapdeal
              Hi sr im sunita tigga my cont num [protected]pls sr my order return krna h khi bhi snapdeal ka customer service numbr nhi mila pls contact kijiye
              Sunita Tigga's reply, Jun 20, 2019
              Sr mera parcel return nhi le jaa rha pls help kijiye 3000amount h or parcel bhi thora defective h return krna h or dusra saman lena h
              Sunita Tigga's reply, Jun 20, 2019
              Parcel is defective plss return
              Sunita Tigga's reply, Jun 20, 2019
              8638613623 contact kijiye sr pls
              Snapdeal.com Customer Care's response, Jun 26, 2019
              Verified Support
              Hi Sunita,

              We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

              Thanks!
              Team Snapdeal
              I received a letter with a intimation of rs.1lakh and with a scratch card.in the scratch card it was mentioned the i have won 10 lakhs in total 11 lakhs
              helpline number given as [protected]

              i have won 2nd prize - maruti swift dzire from snapdeal - Comment #3470091 - Image #0
              i have won 2nd prize - maruti swift dzire from snapdeal - Comment #3470091 - Image #1
              i have won 2nd prize - maruti swift dzire from snapdeal - Comment #3470091 - Image #2
              Snapdeal.com Customer Care's response, Jun 27, 2019
              Verified Support
              Dear customer,

              Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

              Regards,
              Team Snapdeal
              This product is inaccurate and warenty card not envelope and it was any time stop please replacement emergency
              Snapdeal.com Customer Care's response, Jun 27, 2019
              Verified Support
              Hi Ajmat,

              We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

              Thanks!
              Team Snapdeal
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              3 found this helpful
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                G
                Gulshad Khan
                from Delhi, Delhi
                Jun 24, 2019
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                Address: A282/1, Nabbikreem phargnj purani puliec chokki, New Delhi, Delhi, 110055

                Sir my refund amount not aaya or sir note product and pickup please
                Your return request is being processed with reference no 57702342. We will send you the confirmation within 24 hours via sms or email.

                You viewed - m2 waterproof heart monitoring fitness smart fitness band heart rate monitor bluetooth smartband health fitness tracker smart band wristband (Features similar to mi watch) compatible with all android & ios devices recently. Why don't

                Pickup today: hi gulshad khan, your m3 waterproof heart... Will be picked up today by rajan.: [protected]. Please keep it ready with all original packaging and tags. Track your return request on the snapdeal
                Snapdeal.com customer support has been notified about the posted complaint.
                Sir this is rajkumar thangula.. So I got the massage to 20th june it was ur winner 1260000 in the snap deal and i[censored] get the prize than u will pay 7500k.. So its frank or not please convey and save to customer
                Snapdeal.com Customer Care's response, Jun 25, 2019
                Verified Support
                Dear Rajkumar,

                Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                Regards,
                Team Snapdeal
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                  V
                  Vignesh 6801
                  from Chennai, Tamil Nadu
                  Jun 24, 2019
                  Resolved
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                  Resolved

                  My phone number is posted by fraud people for dating service. Remove the advertisement as in screenshot. It is very embarrassing that anyone's personal mobile could be uploaded in locanto by anonymous person without verification... Shall we move to police complaints and stoppage of this site..? Lot of people are getting affected through collection of data for resumes and job updation like naukri.. How these data could appear in locanto?? My number is [protected]
                  Jun 24, 2019
                  Complaint marked as Resolved 
                  My number is 8870955902 please remove this number.
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Jun 24, 2019
                  Updated by Vignesh 6801
                  No my complaint are not resolved again wrong calls are coming
                  Verified Support
                  Jun 24, 2019
                  Snapdeal.com Customer Care's response
                  Hi Vignesh,

                  Please do not respond to any Phone Call/Email/SMS on behalf of Snapdeal. We NEVER request our customers for unsolicited information.

                  Thanks
                  Team Snapdeal
                  Verified Support
                  Jun 24, 2019
                  Snapdeal.com Customer Care's response
                  Hi Vignesh,

                  Please do not respond to any Phone Call/Email/SMS on behalf of Snapdeal. We NEVER request our customers for unsolicited information.

                  Thanks
                  Team Snapdeal
                  Hi .
                  Sir main jaypalkawa from rajasthan
                  Sawiniy niwadan hai ki mere pass snepdeal se call aata or bolte hai aap lucky winner ho Or mujse online paiment ka bolte esliye aap meri sikayat accapt kare
                  Aapka labharthi
                  Jaypalkawa

                  wrong calls in locanto dating - Comment #3468224 - Image #0
                  Azad bijo's reply, Jun 24, 2019
                  Mere sath dhoka howa hai
                  Snapdeal.com Customer Care's response, Jun 25, 2019
                  Verified Support
                  Dear Azad,

                  Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                  Regards,
                  Team Snapdeal
                  Action my refun money...

                  wrong calls in locanto dating - Comment #3468354 - Image #0
                  Snapdeal.com Customer Care's response, Jun 25, 2019
                  Verified Support
                  Dear Varatha,

                  Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                  Regards,
                  Team Snapdeal
                  Return my money I'm return ur order but not refund ...so action with u...kindly request

                  wrong calls in locanto dating - Comment #3468376 - Image #0
                  Snapdeal.com Customer Care's response, Jun 25, 2019
                  Verified Support
                  Dear Varatha,

                  Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                  Regards,
                  Team Snapdeal
                  Sir ...please refund my amount refund [protected] cal me my number plz action me

                  wrong calls in locanto dating - Comment #3468377 - Image #0
                  Varatha Vk Raj's reply, Jun 22, 2019
                  Action immediately plz sir refund my money
                  Snapdeal.com Customer Care's response, Jun 25, 2019
                  Verified Support
                  Dear Varatha,

                  Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                  Regards,
                  Team Snapdeal
                  I have recieved a letter from snapdeal.com that i won in a lucky draw in the occassion of company anniversary that i am a winner in the lucky draw of 11, 00, 000/-
                  But he said that i should deposit a amount of 9, 500 in bank manager account
                  Is it true or fraud ?????
                  Snapdeal.com Customer Care's response, Jun 26, 2019
                  Verified Support
                  Hi Aqil,

                  Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                  Thanks,
                  Team Snapdeal
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                    N
                    Nisha Jadhav
                    from Mumbai, Maharashtra
                    Jun 23, 2019
                    Resolved
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                    Resolved

                    Address: At post hivare, 415307

                    I have call from snap deal that u win the car and all than u submit ur registration fee 2000 rs and all than he say that the gst amount also charge 25000soo it's fraud... The snap deal company doing fraud with the people... What the hell... Plse ye sab bnad krwaoo isse... Anyone suffers from that...
                    Aug 8, 2019
                    Complaint marked as Resolved 
                    Verified Support
                    Jul 02, 2019
                    Snapdeal.com Customer Care's response
                    Hi Nisha! Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards. Thanks, Snapdeal
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                      A
                      AnantTripathi22
                      from Mumbai, Maharashtra
                      Jun 23, 2019
                      Resolved
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                      Resolved

                      Address: 200, Mirzapur Geeta press, Gorakhpur, Uttar Pradesh, 273001

                      What is wrong with your service it's the second time i have been cheated from your app i want my money back at any cost worst service i have seen on any app.
                      My order i'd:-[protected]
                      Till yesterday order was displayed on my order list but it is not present even there.
                      Are you a complete cheat no trustpay service is present biggest mistake of my life to use snapdeal
                      Jul 28, 2019
                      Complaint marked as Resolved 
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 24, 2019
                      Snapdeal.com Customer Care's response
                      Hi Anant,

                      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                      Regards,
                      Team Snapdeal
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                        A
                        AnantTripathi22
                        from Mumbai, Maharashtra
                        Jun 23, 2019
                        Resolved
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                        Resolved

                        Address: 200, Mirzapur Geeta press, Gorakhpur, Uttar Pradesh, 273001

                        I ordered a pendrive from snapdeal app but i cancelled it due to some reason but it is the second time that snapdeal has cheated me with refund now the product is not being displayed in my orders.
                        I want an immediate response on this.
                        It has been the second time snapdeal has cheated i want an immediate refund to be processed and the order to be displayed in my recent orders.
                        Jul 26, 2019
                        Complaint marked as Resolved 
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 24, 2019
                        Snapdeal.com Customer Care's response
                        Hi Anant,

                        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                        Regards,
                        Team Snapdeal
                        Sub order id:[protected]

                        Order id:[protected]
                        Mob -[protected]
                        Maine apna saman quality thik nhi hone ke karn return kiya, pr courier wala pickup nhi kiya, or ab likh rha hai your return request closed, mai ab kya kru help me, please mob=[protected]

                        I cancelled a product but refund is being cheated - Comment #3468477 - Image #0
                        I cancelled a product but refund is being cheated - Comment #3468477 - Image #1
                        Snapdeal.com Customer Care's response, Jun 26, 2019
                        Verified Support
                        Hi Jugesh,

                        Sorry for the inconvenience caused to you. Our team is working on this issue and will connect with you at the earliest.

                        Regards,
                        Team Snapdeal
                        Snapdeal are fake app for shopping ...this are duplicate product in sell...
                        Snapdeal.com Customer Care's response, Jun 25, 2019
                        Verified Support
                        Dear Raviraj,

                        We always mandate to all our sellers to sell genuine products on our portal. If you are facing any issue, we request you to kindly contact the customer care through our help center.
                        https://www.snapdeal.com/helpcenter

                        Regards,
                        Team Snapdeal
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                          J
                          Jugesh Ray
                          from Ranchi, Jharkhand
                          Jun 22, 2019
                          Resolved
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                          Resolved

                          Address: Gjadhar school,karanja,naubatpur, Patna, Bihar, 801109

                          Sub order id:[protected]
                          Order id:[protected]
                          Maine ek saree magwi, quality thik nhi hone ke karan return kiya, or kurior wala pickup adress pe nhi phucha, or order track pe likhne lga return request close.
                          Ab kya kru, kuchh samjh me nhi aa rha hai, please help me, snapdeal aise courier ko q rkhta hai jo dusro ko badnam kre, uski bjah se mai presan hu, please help me.
                          Mob. No. [protected]
                          +2 photos
                          Jul 28, 2019
                          Complaint marked as Resolved 
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 24, 2019
                          Snapdeal.com Customer Care's response
                          Hi Jugesh,

                          We tried reaching you with no luck. Please check your registered email ID for further details in this regard.

                          Regards,
                          Team Snapdeal
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                            K
                            Kakuthakur
                            from Mumbai, Maharashtra
                            Jun 22, 2019
                            Resolved
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                            Resolved

                            Address: Hathras, Uttar Pradesh, 204102

                            I purchase hp mu06 laptop battery from snapdeal. But its not working properly. So i return it to snapdeal. Pickup of battery is successful by date 31/05/2019. Refund is intiate by date 08/06/2019.
                            But money is not credited to my account till date 22/06/2019. Why snapdeal not refund my money in to my bank account after 22 days. I'm very disappointed with snapdeal service it's very bad. Why snapdeal customer care number not connect anytime. Very bad service by snapdeal.

                            Order id [protected]
                            Suborder id [protected]
                            Name pushpendra kumar
                            Snapdeal acc no [protected]
                            Bank account no [protected] (Sbi)
                            Ifsc code sbin0014207
                            Branch devinagar, hathras junction up
                            Refundable amount ₹1921
                            Email id [protected]@gmail.com
                            Jul 28, 2019
                            Complaint marked as Resolved 
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 24, 2019
                            Snapdeal.com Customer Care's response
                            Hi Pushpendra,

                            We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                            Thanks!
                            Team Snapdeal
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                              J
                              jacki20
                              from Mumbai, Maharashtra
                              Jun 22, 2019
                              Resolved
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                              Resolved

                              Address: Vill Post Paliya ps Ranipur Tahsil Mohamdabad Dist Mau, paliya, 276403

                              Product is not refund and status show process has been complete
                              I do not want to leave the camplane because i have a bad boy and i have a phone in my phone that i would like to do when i am 5min my phucha to uska koi pta hi nahi hai dono bar yahi kiya phone no uska lagta hi nahi use pte pe phuch na chaie ap se nivadan hai ki saman waps kr hemare dhan rashi waps kar de kishan singh paliya mau
                              Jul 23, 2019
                              Complaint marked as Resolved 
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Jun 22, 2019
                              Updated by jacki20
                              PRODUCT MIS MATCH
                              Verified Support
                              Jun 22, 2019
                              Snapdeal.com Customer Care's response
                              Hi Customer,

                              We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                              Thanks!
                              Team Snapdeal
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                                M
                                mohanan pm
                                from Delhi, Delhi
                                Jun 22, 2019
                                Resolved
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                                Resolved

                                Address: Ernakulam, Kerala, 682314

                                I purchased 650w drill with reverse function from snap deal website but they have delivered 350 w drill with no reverse function. The product delivered by them to doorstep is not pickable by them on returning the same. It's a complete fraud happening. And their helpline is utter nuisance. I don't find any option for direct interaction. What should be the next step.?
                                +2 photos
                                Jul 26, 2019
                                Complaint marked as Resolved 
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 24, 2019
                                Snapdeal.com Customer Care's response
                                Hi Mohanan,

                                We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                Thanks!
                                Team Snapdeal
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                                  B
                                  Biswajit Shill
                                  from Mumbai, Maharashtra
                                  Jun 21, 2019
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                                  nalini ranjan avenue basantalla saha, road new alipur kolkata 700053

                                  Address: Maa Moni Bhawan, College Road Lanka, Nagaon, Assam, 782446

                                  Today i received a post from snapdeal pvt limited, nalini ranjan avenue, basantalal saha road, new alipore, kolkata - 700053.
                                  Letter says that i have won prize money of rs. 1lakh + a scratch card. Scratch card shows additional winning 10lakhs. Total 11 lakhs. They have mentioned not to contact company, instead contacting their number [protected]. From further enquiry i came to know that its a fraud occuring widely in the name of sanpdeal....
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                                  SHRADHA GOYAL
                                  from Mumbai, Maharashtra
                                  Jun 21, 2019
                                  Resolved
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                                  Resolved

                                  I have ordered a sewing machine from snapdeal which is not working properly.
                                  I have tried to contact customer care several time but there is no option to speak to them.
                                  I have paid using COD and want the refund in my bank account.
                                  Also i have dropped several emails mentioning my account details also because in snapdeal website there is no option to add bank account details..i want to raise this concern to the executive but they are not reachable..really disappointed with snapdeal support.
                                  Jul 27, 2019
                                  Complaint marked as Resolved 
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 21, 2019
                                  Snapdeal.com Customer Care's response
                                  Dear Customer,

                                  Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                  Regards,
                                  Team Snapdeal
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                                    T
                                    Temsujungla M sunep
                                    from Mumbai, Maharashtra
                                    Jun 21, 2019
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                                    Address: New Delhi, Delhi

                                    They send a post letter to my address saying it was said I won a lottery and I have to deposit process fee RS 12950 and after that they said I will receive in 2 min but it didn't and they said it because of Gst I m not receiving the money, that is why I paid again 28600 and then it didn't came asking another RS 33000, so I got to know that it is a fraud case regarding Snapdeal company evening those transfer failed money was sent through SBI message center, kindly return back the amount I deposit it
                                    Snapdeal.com customer support has been notified about the posted complaint.
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                                      D
                                      Divyanshi vyas
                                      from Mumbai, Maharashtra
                                      Jun 20, 2019
                                      Resolved
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                                      Resolved

                                      Address: 128sakhwal nagar ratlm, Ratlam, Madhya Pradesh

                                      I have call from snap deal that u win the car and all than u submit ur registration fee 7000 rs and all than he say that the gst amount also charge 17000soo it's fraud... The snap deal company doing fraud with the people... What the hell... Plse ye sab bnad krwaoo isse... Anyone suffers from that... I complain in a higher court and file a case on snap deal and also complain in a police station
                                      +1 photos
                                      Jul 23, 2019
                                      Complaint marked as Resolved 
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 21, 2019
                                      Snapdeal.com Customer Care's response
                                      Dear Customer,

                                      Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                                      Thanks!
                                      Team Snapdeal
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