Snapdeal.com Complaints & Reviews

Address: C/O TCS AND ASSOCIATES PVT LTD UNIT, BHAKAR EST SEC 27C 2014 KM, AMAR NGR MAIN M RD FARIDABAD, Faridabad, Haryana, 121003

Respected sir,

Am here to register a complaint against the company snapdeal and it's prize department. On dt.26th june 2019 i received a sms from snapdeal 'dear sir, (Congratulation) your product order at shopping tv show the result are out snapdeal name to open the lucky draw snapdeal, tata safari cost-12, '
After few minute a call rcvd from snap deal mr. Nitin kumar singh for rs.6500/- ragistration fees pay this a/c no-omprakash mali a/c-[protected] branch kanpur. I pay this payment but prize not rcvd from snap deal.

Please check attachemnt. & refund my payment asap.

Thanks & regards
Vikas kumar singh
Mo. No-[protected]

Jul 27, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2019

Snapdeal.com Customer Care's response Dear Vikas,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks,
Team Snapdeal

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I have received a sms saying that i have won nexon car and have to pay tax for it. They provided a number for banking details. I already received a sms like this saying i won tata safari car in the lucky draw. Then i called that number. They asked me to send money to their bank account and they called me several times. I did not respond. I found this to be fraud. I request the snapdeal company to not to share the customer's personal information and contact number.

+1 photos

Jul 27, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2019

Snapdeal.com Customer Care's response Hi Halifa,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks,
Team Snapdeal

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Address: 638459

I ordered ticker fs 4682 and order i'd : [protected]
I cancelled my order still they delivered it, i requested to return the product, they have shown me return request closed. I am not able to return the product. Snapdeal shows no such service available to your order while calling their customer care and poor response to the emails. Can't even submit a complaint in their website. Kindly help me to return the product and process of refunding.

Jul 27, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2019

Snapdeal.com Customer Care's response Hi Rajeshwari,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Y

Yash Pramod Jadhav

from Delhi, Delhi

Jun 26, 2019

I had requested snapdeal to take the fitness band return but they are not taking it. And nothing helpful information is given by them. Snapdeal should improve their services. I think this online shopping site is good for purchasing product as they can't solve the problems of their customers.

return request closed after chosen' return request' - Comment #3469968 - Image #0

Reply

Snapdeal.com Customer Care's response, Jun 27, 2019

Verified Support

Hi Yash,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Yash Pramod Jadhav's reply, Jun 28, 2019

Can I will get my money back and this product will be taken return..

A

Ar Pixel

from Pune, Maharashtra

Jun 26, 2019

Not Received My Refund on my Cancelled order By snapdeal order no. [protected]

Reply

Snapdeal.com Customer Care's response, Jun 27, 2019

Verified Support

Hi Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

S

Swarajmnavi

from Mumbai, Maharashtra

Jun 27, 2019

We got a hardcopy of mail from india post

From snapdeal
They asking all details as above-mentioned

return request closed after chosen' return request' - Comment #3471458 - Image #0

return request closed after chosen' return request' - Comment #3471458 - Image #1

return request closed after chosen' return request' - Comment #3471458 - Image #2

Reply

Snapdeal.com Customer Care's response, Jun 28, 2019

Verified Support

Hi Swarajmnavi,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks,
Team Snapdeal

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Address: Thane, Maharashtra, 400601

Http://shoppingwinner.online/userpage.aspx

Hi,

I got call from [protected] informing about winning 2nd price.. Pls check attached photos.. Price details are as follows:

Name: pratixa p chalke
Address: 400601
Prize amount: 8, 20, 000/-
Process: you have to deposit before 8200 to take this prize. If you want a cash, within 10 minutes we will deposit 820000 in your bank account. If you want to car, we will be able to send your car to your address within 3 days.
Company info: pay 1% for registration 8200/- of winning amount on company account
Registration fees: r. S = 8200/-
Date: 25/06/2019
Status: active
W code:10j96

Kindly investigate..

Regards

Pratixa chalke

+2 photos

Jun 26, 2019

Complaint marked as Resolved

I just wanted Snapdeal team to take note of the scam number and website which is offering price on their behalf.. Hope that they will take some action against the scammers who are taking money on Snapdeal behalf..

Snapdeal.com customer support has been notified about the posted complaint.

Jun 25, 2019

Updated by Pratixa Chalke Money is to transferred to below account:

Make your registration fee on this account number
AC NO. [protected]
NAME- akash kumar
IFSC- PUNB0594400
PNB BANK

Verified Support

Jun 25, 2019

Snapdeal.com Customer Care's response Dear Pratixa,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

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S

Sunita Tigga

from Mumbai, Maharashtra

Jun 26, 2019

Hi sr im sunita tigga my cont num [protected]pls sr my order return krna h khi bhi snapdeal ka customer service numbr nhi mila pls contact kijiye

Reply

Sunita Tigga's reply, Jun 20, 2019

Sr mera parcel return nhi le jaa rha pls help kijiye 3000amount h or parcel bhi thora defective h return krna h or dusra saman lena h

Sunita Tigga's reply, Jun 20, 2019

Parcel is defective plss return

Sunita Tigga's reply, Jun 20, 2019

8638613623 contact kijiye sr pls

Snapdeal.com Customer Care's response, Jun 26, 2019

Verified Support

Hi Sunita,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

U

ulf arch

from Vikarabad, Telangana

Jun 26, 2019

I received a letter with a intimation of rs.1lakh and with a scratch card.in the scratch card it was mentioned the i have won 10 lakhs in total 11 lakhs
helpline number given as [protected]

i have won 2nd prize - maruti swift dzire from snapdeal - Comment #3470091 - Image #0

i have won 2nd prize - maruti swift dzire from snapdeal - Comment #3470091 - Image #1

i have won 2nd prize - maruti swift dzire from snapdeal - Comment #3470091 - Image #2

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Snapdeal.com Customer Care's response, Jun 27, 2019

Verified Support

Dear customer,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

A

AJMAT Ali mir

from Mumbai, Maharashtra

Jun 26, 2019

This product is inaccurate and warenty card not envelope and it was any time stop please replacement emergency

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Snapdeal.com Customer Care's response, Jun 27, 2019

Verified Support

Hi Ajmat,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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Address: A282/1, Nabbikreem phargnj purani puliec chokki, New Delhi, Delhi, 110055

Sir my refund amount not aaya or sir note product and pickup please
Your return request is being processed with reference no 57702342. We will send you the confirmation within 24 hours via sms or email.

You viewed - m2 waterproof heart monitoring fitness smart fitness band heart rate monitor bluetooth smartband health fitness tracker smart band wristband (Features similar to mi watch) compatible with all android & ios devices recently. Why don't

Pickup today: hi gulshad khan, your m3 waterproof heart... Will be picked up today by rajan.: [protected]. Please keep it ready with all original packaging and tags. Track your return request on the snapdeal

Snapdeal.com customer support has been notified about the posted complaint.

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T

Thangula Rajkumar

from Mumbai, Maharashtra

Jun 25, 2019

Sir this is rajkumar thangula.. So I got the massage to 20th june it was ur winner 1260000 in the snap deal and i[censored] get the prize than u will pay 7500k.. So its frank or not please convey and save to customer

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Snapdeal.com Customer Care's response, Jun 25, 2019

Verified Support

Dear Rajkumar,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

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My phone number is posted by fraud people for dating service. Remove the advertisement as in screenshot. It is very embarrassing that anyone's personal mobile could be uploaded in locanto by anonymous person without verification... Shall we move to police complaints and stoppage of this site..? Lot of people are getting affected through collection of data for resumes and job updation like naukri.. How these data could appear in locanto?? My number is [protected]

Jun 24, 2019

Complaint marked as Resolved

My number is 8870955902 please remove this number.

Snapdeal.com customer support has been notified about the posted complaint.

Jun 24, 2019

Updated by Vignesh 6801 No my complaint are not resolved again wrong calls are coming

Verified Support

Jun 24, 2019

Snapdeal.com Customer Care's response Hi Vignesh,

Please do not respond to any Phone Call/Email/SMS on behalf of Snapdeal. We NEVER request our customers for unsolicited information.

Thanks
Team Snapdeal

Verified Support

Jun 24, 2019

Snapdeal.com Customer Care's response Hi Vignesh,

Please do not respond to any Phone Call/Email/SMS on behalf of Snapdeal. We NEVER request our customers for unsolicited information.

Thanks
Team Snapdeal

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A

Azad bijo

from Udaipur, Rajasthan

Jun 25, 2019

Hi .
Sir main jaypalkawa from rajasthan
Sawiniy niwadan hai ki mere pass snepdeal se call aata or bolte hai aap lucky winner ho Or mujse online paiment ka bolte esliye aap meri sikayat accapt kare
Aapka labharthi
Jaypalkawa

wrong calls in locanto dating - Comment #3468224 - Image #0

Reply

Azad bijo's reply, Jun 24, 2019

Mere sath dhoka howa hai

Snapdeal.com Customer Care's response, Jun 25, 2019

Verified Support

Dear Azad,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

V

Varatha Vk Raj

from Coimbatore, Tamil Nadu

Jun 25, 2019

Action my refun money...

wrong calls in locanto dating - Comment #3468354 - Image #0

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Snapdeal.com Customer Care's response, Jun 25, 2019

Verified Support

Dear Varatha,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

V

Varatha Vk Raj

from Coimbatore, Tamil Nadu

Jun 25, 2019

Return my money I'm return ur order but not refund ...so action with u...kindly request

wrong calls in locanto dating - Comment #3468376 - Image #0

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Snapdeal.com Customer Care's response, Jun 25, 2019

Verified Support

Dear Varatha,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

V

Varatha Vk Raj

from Coimbatore, Tamil Nadu

Jun 25, 2019

Sir ...please refund my amount refund [protected] cal me my number plz action me

wrong calls in locanto dating - Comment #3468377 - Image #0

Reply

Varatha Vk Raj's reply, Jun 22, 2019

Action immediately plz sir refund my money

Snapdeal.com Customer Care's response, Jun 25, 2019

Verified Support

Dear Varatha,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

A

Aqil Shaik

from Mumbai, Maharashtra

Jun 26, 2019

I have recieved a letter from snapdeal.com that i won in a lucky draw in the occassion of company anniversary that i am a winner in the lucky draw of 11, 00, 000/-
But he said that i should deposit a amount of 9, 500 in bank manager account
Is it true or fraud ?????

Reply

Snapdeal.com Customer Care's response, Jun 26, 2019

Verified Support

Hi Aqil,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks,
Team Snapdeal

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Address: At post hivare, 415307

I have call from snap deal that u win the car and all than u submit ur registration fee 2000 rs and all than he say that the gst amount also charge 25000soo it's fraud... The snap deal company doing fraud with the people... What the hell... Plse ye sab bnad krwaoo isse... Anyone suffers from that...

Aug 8, 2019

Complaint marked as Resolved

Verified Support

Jul 02, 2019

Snapdeal.com Customer Care's response Hi Nisha! Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards. Thanks, Snapdeal

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Address: 200, Mirzapur Geeta press, Gorakhpur, Uttar Pradesh, 273001

What is wrong with your service it's the second time i have been cheated from your app i want my money back at any cost worst service i have seen on any app.
My order i'd:-[protected]
Till yesterday order was displayed on my order list but it is not present even there.
Are you a complete cheat no trustpay service is present biggest mistake of my life to use snapdeal

Jul 28, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jun 24, 2019

Snapdeal.com Customer Care's response Hi Anant,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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Address: 200, Mirzapur Geeta press, Gorakhpur, Uttar Pradesh, 273001

I ordered a pendrive from snapdeal app but i cancelled it due to some reason but it is the second time that snapdeal has cheated me with refund now the product is not being displayed in my orders.
I want an immediate response on this.
It has been the second time snapdeal has cheated i want an immediate refund to be processed and the order to be displayed in my recent orders.

Jul 26, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jun 24, 2019

Snapdeal.com Customer Care's response Hi Anant,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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J

Jugesh Ray

from Ranchi, Jharkhand

Jun 25, 2019

Sub order id:[protected]

Order id:[protected]
Mob -[protected]
Maine apna saman quality thik nhi hone ke karn return kiya, pr courier wala pickup nhi kiya, or ab likh rha hai your return request closed, mai ab kya kru help me, please mob=[protected]

I cancelled a product but refund is being cheated - Comment #3468477 - Image #0

I cancelled a product but refund is being cheated - Comment #3468477 - Image #1

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Snapdeal.com Customer Care's response, Jun 26, 2019

Verified Support

Hi Jugesh,

Sorry for the inconvenience caused to you. Our team is working on this issue and will connect with you at the earliest.

Regards,
Team Snapdeal

R

Raviraj dewangan

from Mumbai, Maharashtra

Jun 25, 2019

Snapdeal are fake app for shopping ...this are duplicate product in sell...

Reply

Snapdeal.com Customer Care's response, Jun 25, 2019

Verified Support

Dear Raviraj,

We always mandate to all our sellers to sell genuine products on our portal. If you are facing any issue, we request you to kindly contact the customer care through our help center.
https://www.snapdeal.com/helpcenter

Regards,
Team Snapdeal

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Address: Gjadhar school,karanja,naubatpur, Patna, Bihar, 801109

Sub order id:[protected]
Order id:[protected]
Maine ek saree magwi, quality thik nhi hone ke karan return kiya, or kurior wala pickup adress pe nhi phucha, or order track pe likhne lga return request close.
Ab kya kru, kuchh samjh me nhi aa rha hai, please help me, snapdeal aise courier ko q rkhta hai jo dusro ko badnam kre, uski bjah se mai presan hu, please help me.
Mob. No. [protected]

+2 photos

Jul 28, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jun 24, 2019

Snapdeal.com Customer Care's response Hi Jugesh,

We tried reaching you with no luck. Please check your registered email ID for further details in this regard.

Regards,
Team Snapdeal

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Address: Hathras, Uttar Pradesh, 204102

I purchase hp mu06 laptop battery from snapdeal. But its not working properly. So i return it to snapdeal. Pickup of battery is successful by date 31/05/2019. Refund is intiate by date 08/06/2019.
But money is not credited to my account till date 22/06/2019. Why snapdeal not refund my money in to my bank account after 22 days. I'm very disappointed with snapdeal service it's very bad. Why snapdeal customer care number not connect anytime. Very bad service by snapdeal.

Order id [protected]
Suborder id [protected]
Name pushpendra kumar
Snapdeal acc no [protected]
Bank account no [protected] (Sbi)
Ifsc code sbin0014207
Branch devinagar, hathras junction up
Refundable amount ₹1921
Email id [protected]@gmail.com

Jul 28, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jun 24, 2019

Snapdeal.com Customer Care's response Hi Pushpendra,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Address: Vill Post Paliya ps Ranipur Tahsil Mohamdabad Dist Mau, paliya, 276403

Product is not refund and status show process has been complete
I do not want to leave the camplane because i have a bad boy and i have a phone in my phone that i would like to do when i am 5min my phucha to uska koi pta hi nahi hai dono bar yahi kiya phone no uska lagta hi nahi use pte pe phuch na chaie ap se nivadan hai ki saman waps kr hemare dhan rashi waps kar de kishan singh paliya mau

Jul 23, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Jun 22, 2019

Updated by jacki20 PRODUCT MIS MATCH

Verified Support

Jun 22, 2019

Snapdeal.com Customer Care's response Hi Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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Address: Ernakulam, Kerala, 682314

I purchased 650w drill with reverse function from snap deal website but they have delivered 350 w drill with no reverse function. The product delivered by them to doorstep is not pickable by them on returning the same. It's a complete fraud happening. And their helpline is utter nuisance. I don't find any option for direct interaction. What should be the next step.?

+2 photos

Jul 26, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jun 24, 2019

Snapdeal.com Customer Care's response Hi Mohanan,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Address: Maa Moni Bhawan, College Road Lanka, Nagaon, Assam, 782446

Today i received a post from snapdeal pvt limited, nalini ranjan avenue, basantalal saha road, new alipore, kolkata - 700053.
Letter says that i have won prize money of rs. 1lakh + a scratch card. Scratch card shows additional winning 10lakhs. Total 11 lakhs. They have mentioned not to contact company, instead contacting their number [protected]. From further enquiry i came to know that its a fraud occuring widely in the name of sanpdeal....

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I have ordered a sewing machine from snapdeal which is not working properly.
I have tried to contact customer care several time but there is no option to speak to them.
I have paid using COD and want the refund in my bank account.
Also i have dropped several emails mentioning my account details also because in snapdeal website there is no option to add bank account details..i want to raise this concern to the executive but they are not reachable..really disappointed with snapdeal support.

Jul 27, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2019

Snapdeal.com Customer Care's response Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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Address: New Delhi, Delhi

They send a post letter to my address saying it was said I won a lottery and I have to deposit process fee RS 12950 and after that they said I will receive in 2 min but it didn't and they said it because of Gst I m not receiving the money, that is why I paid again 28600 and then it didn't came asking another RS 33000, so I got to know that it is a fraud case regarding Snapdeal company evening those transfer failed money was sent through SBI message center, kindly return back the amount I deposit it

Snapdeal.com customer support has been notified about the posted complaint.

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Address: 128sakhwal nagar ratlm, Ratlam, Madhya Pradesh

I have call from snap deal that u win the car and all than u submit ur registration fee 7000 rs and all than he say that the gst amount also charge 17000soo it's fraud... The snap deal company doing fraud with the people... What the hell... Plse ye sab bnad krwaoo isse... Anyone suffers from that... I complain in a higher court and file a case on snap deal and also complain in a police station

+1 photos

Jul 23, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2019

Snapdeal.com Customer Care's response Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks!
Team Snapdeal

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Address: 4,Jgadhar high school,fulchand cak karanja,naubarpur, Patna, Bihar, 801109

Mai jugesh kr, mai ek saree Rs.1559 ka order ki jiska order no.-

[protected] hai, saree ka quality thik nhi hone ke karn maine ise return kiya.jiska sub order no.-[protected] hai .return krne ke bad courier given adress pe nhi aaya jha vo parsal diya tha, vo 8 km dur bula rha tha, nhi gya to ab whi likh rkha hai ki your return request close, customer se bhi phone shi se nhi lgta h, ab koi upay hi nhi h, mai presan hu, meramob no. [protected] h, koi mera help kro.date[protected]

+1 photos

Jun 22, 2019

Complaint marked as Resolved

Please help me mob.9572506412

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2019

Snapdeal.com Customer Care's response Hi Jugesh,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Jun 22, 2019

Updated by Jugesh Ray Mujhe refund krna hai but track me likh rha ha your return request closed

Verified Support

Jun 24, 2019

Snapdeal.com Customer Care's response Hi Jugesh,

We tried reaching you with no luck. Please check your registered email ID for further details in this regard.

Regards,
Team Snapdeal

Verified Support

Jul 01, 2019

Snapdeal.com Customer Care's response Hi Jugesh,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Jul 02, 2019

Updated by Jugesh Ray [7/2, 9:52 PM] Jr: Order no.- [protected]
[7/2, 9:53 PM] Jr: Sub order.-[protected]
[7/2, 9:53 PM] Jr: Mob no. -[protected]
Mera paisa abhi tk return nhi huya hai

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T

Thanmai Chowdary

from Mumbai, Maharashtra

Jun 21, 2019

I ordered 2 watches but they gave me only one and took money for 2 watches so.. I kept return request and now they were saying return request closed please solve my problem

to write return request close - Comment #3464570 - Image #0

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Snapdeal.com Customer Care's response, Jun 21, 2019

Verified Support

Hi Thanmai,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Address: Gautam Buddh Nagar, Uttar Pradesh

Website: Snapdeal

I have placed an order with Order ID: [protected]
And then cancelled the order. But did not get the refund of it yet.. However it was mentioned that it will be credited in 2, 3 days. I am trying to call customer care but even not able to connect with any of the executives.
It is a big amount of INR 2964
Please escalate this and provide me a contact number of snapdeal executive.

Jun 26, 2019

Complaint marked as Resolved

Refund was initiated and I got the refund in reference of the shoes not received

Snapdeal.com customer support has been notified about the posted complaint.

Jun 20, 2019

Updated by vidushi9 any solution for this. is anyone looking into this issue?

Jun 21, 2019

Updated by vidushi9 @snapdeal: Kindly check and look into the issue... It is getting delayed day by day

Verified Support

Jun 22, 2019

Snapdeal.com Customer Care's response Hi Vidushi

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Jun 24, 2019

Updated by vidushi9 Snapdeal--- I have not yet received the refund... Please let me know the status of my money.

Verified Support

Jun 24, 2019

Snapdeal.com Customer Care's response Dear Vidushi,

Hope you are doing good.

We wish to inform you that your refund has been initiated from our end and you will receive the amount soon.

Regards,
Team Snapdeal

Jun 26, 2019

Updated by vidushi9 ok.. can you please let me know the ETA to get the refund credited

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Address: Anoappa Reddy layout , 4th a cross , b channsandra , Kasturi Nagar , Banglore, 560043

Website: www.snapdeal.com

I have placed the order on 8jun 19 but I got repayment messege from spapdeal but my money got Deducted so I contacted with my bank they said money has been received to merchant. Now I am not able to contact with customer care also and not able to see order in my order option . Please tell how do I get my payment back.

+1 photos

Aug 7, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2019

Snapdeal.com Customer Care's response Dear Mangel,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Snapdeal.com Complaints & Reviews

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