Snapdeal.com Complaints & Reviews

Address: In front of chintamani hospital behind maharana Pratap high school jammner road, Bhusawal, Jalgaon, Maharashtra

I have ordered speed time 3099sm02 stainless steel analog men's watch from snapdeal but due to its wrong size i had place a return request and the courier boy had picked the item on 3 july 2019 i had also given the account details and on snapdeal app in my orders it's showing that the refund has been refunded but i had not got any refund into my bank account i had also given the account details.

Jul 12, 2019

Complaint marked as Resolved

They just credited my refund into my account

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2019

Snapdeal.com Customer Care's response Dear Rajesh,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Verified Support

Jul 20, 2019

Snapdeal.com Customer Care's response Hi Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: India, Bhojpur, Bihar, 802210

Sir
Mai ek watch snapdeal se book kiya jaime address phone no registered kiya. mai ye janna chahta hu ki aapke web snapdeal site se hamara address &phone no.unauthorised person lekar number lucky draw me nam samil hone ki suchana l de raha hai. Ye kaise Hua. Hamari suchna site se leak kaise huya. Ye hamari gopniya jankari se sambandhit hai.

Aug 22, 2019

Complaint marked as Resolved

Verified Support

Jul 16, 2019

Snapdeal.com Customer Care's response Dear Santosh,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

The sms is as follows.

Dear customer congratulation you are second prize lucky winner from snapdeal.com online shopping your wintata indigo car (Which cost is rs 5, 60000) the charge of you registration service charge this is valid today know more for details helpline no - [protected]

I did not do any recent orders in snapdeal.com
I know this is fraud but i want to complaint about the frequent attempts. This is my second time

Aug 25, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2019

Snapdeal.com Customer Care's response Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

Hi, I ordered G shock watch but I don't know how it automatically cancelled and the amount was deducted from my bank account I talked to customer care they said we will refund u this in 72 hours but didn't get that again I talked them they said we already refunded u that amount if it's didn't come in your account then send me statement and I sent them that statement but they said we r giving you reference number give to the bank they will find out I did this also the bank said they don't have received this amount in my bank account and your customer services is really bad whatever they said I did that and that time they also said that we will try to refund u that amount but I didn't get it since 19 th feb

Aug 22, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2019

Snapdeal.com Customer Care's response Dear Tanubha,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 600001

I am repeatedly getting calls from people who claim themselves to be the agents of snapdeal. They say that i have won a car worth 12, 00, 000 as a prize of a lucky draw. I am asked to pay rs 4, 500 for the registration of car.
They claim that the car would be at my doorsteps after 24 hrs.
I got the call and message on 9th july 2019.
They know the items that i purchased and the dates of purchase as well.
If it is a fraud i want to know how did they get my personal informations like name, address, phone no...
It is completely unprofessional o[censored] people that all our personal details are now in the hands of frauds.

Snapdeal.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: MMD- 64 ADA Colony, Naini Allahabad (UP)-211008, Allahabad, Uttar Pradesh

Dear sir/madam,
I had ordered a micromax mobile from snapdeal cod mode (Dispatch n[protected], order no - [protected]) and the delivery was made on 15th june, 2019 and while switch-on the same mobile found that its internet is not working.
And per snapdeal replace/refund policy i have register online complaint and generate online request (Ticket id is[protected] for replacement/refund.

Several times email to you since 20 june, 2019 and non of the positive response yet received from yours end.
So, it is requested to you kindly arrange to replace/refund the item otherwise we shell be lodge complaint to higher authority.

Regards,
Nilanth pandey
Mobile no - [protected], [protected]
Mmd - 64
Ada colony, naini
Allahabad (Up)-211008
[protected]@gmail.com

Aug 9, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2019

Snapdeal.com Customer Care's response Hi Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

View replies

A

Arr Pee

from Noida, Uttar Pradesh

Jul 8, 2019

I sell approx 3900/- no receive any payment

Reply

Snapdeal.com Customer Care's response, Jul 9, 2019

Verified Support

Hi Customer!

We are sorry for the unpleasant experience you’ve been through. Please share your seller code along with your contact details so that we can get this checked on priority.

Thanks!
Team Snapdeal

S

Sarthak Parashar

from Delhi, Delhi

Jul 10, 2019

I get a call and they said that we are from Snapdealand you won 14 lakh rupees Mahindra car or you can also get the amount in cash, they said you have to submit 8600 and your account number
I am confused that it is true or fake
Please solve my problem

Reply

Snapdeal.com Customer Care's response, Jul 10, 2019

Verified Support

Dear Sarthak!

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks,
Team Snapdeal

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Near new bohra masjid maimoon vatika salumbar, 313027

Good evening sir/madam mene mera product kharida hua cancel krwaya tha us baat ko mahine se upar hogaya h lekin muje mera refund wapis nhi mila h iske liye har tarah ki koshish ki par mera refund muje abhi tk nhi mila or company k koi toll free ya cont. No kch bhi muje net pe nhi mil rae h isliye aap se meri yeh request he ki muje jld se jld krke muje mera refund muje waps krdo me bout pareshan ho rha hu snapdeal se har mera kaam pada h but aisa mere saath first time hua h isliye muje umeed h ki mera balance kahi nhi jaega but plz muje thda urgent isliye mera refund muje jld se jld mil aisa kariye
Mera naam:- mohammed jhadol
A/c no. [protected]
Adrs. Salumbar
Dist. Udaipur rajasthan
Pincode 313027

Aug 19, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2019

Snapdeal.com Customer Care's response Hi Jhadol,

We value the importance of your concern. We’re working on the issue & shall update you on this.

Thanks!
Team Snapdeal

Verified Support

Jul 16, 2019

Snapdeal.com Customer Care's response Dear Customer,

Hope you are doing well.

So sorry that this is taking time, but I just checked, it is definitely being worked on. Thanks for your patience.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 411051

I have raised complaint to return my product on same receiving date 1.7.2019. Return sub i'd is [protected]. However it is very painful to mentioned that still product not taken back. And amt is not refunded. The product is intact. And box pack. Please refund my amt. Else i have raised complaint against you in consumer grievances forum. Pl call 9028w68853

Aug 9, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2019

Snapdeal.com Customer Care's response Dear Milind,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

View replies

S

sriambi

from Mumbai, Maharashtra

Jul 8, 2019

I have received handbag from snapdeal by may month, , I have started using for 1 month using now its got damaged, not able to use, my amount is used for waste product..

I need resolution of this online purchased product, , they have cheated by giving the worst product now I not able to use this hand bag, , , very worst quality

Reply

Snapdeal.com Customer Care's response, Jul 9, 2019

Verified Support

Hi Sriambi!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

M

Monu rajal

from Delhi, Delhi

Jul 10, 2019

I am wenar

Reply

Snapdeal.com Customer Care's response, Jul 10, 2019

Verified Support

Hi Monu!

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks,
Team Snapdeal

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 7th cross vinayaka badavane davangere, 577005

Hai snapdeal online shopping is sending a lucky drow coupon and it says i got a 11000000 rs and they told me to deposit 25000 is a tax charge and i deposit to (Bhola kumar’s) sbi account ac number is [protected]. But they tell me again 5200 to deposit for media charge already i deposit 25000 and i have all records of that now what can i do sir please reply me

Aug 8, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2019

Snapdeal.com Customer Care's response Dear Swathi,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

View replies

D

DrAbhishek Mor

from Mumbai, Maharashtra

Jul 8, 2019

NOT find Refund my Money After Cancelled my Order ...for 2 days ..
Very bad Experience

Reply

DrAbhishek Mor's reply, Jun 30, 2019

Poor Service

Snapdeal.com Customer Care's response, Jul 9, 2019

Verified Support

Hi Abhishek!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

N

Ninu Vinker

from Changanacheri, Kerala

Jul 10, 2019

They are not contacting me directly to the phone number, I have given..instead they say that I have cancelled my return request. The product I ordered was fake...worthless...

Reply

Snapdeal.com Customer Care's response, Jul 10, 2019

Verified Support

Hi Ninu!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Near maimoon vatika new bohra masjid, 313027

Plz give my refund more days m waiting for this amount but plz help me
Account no. [protected]
Address:-salumbar
District:- udaipur
For the account query to plz cont. Me on this no. [protected]
Plz help
N thanks u

Aug 18, 2019

Complaint marked as Resolved

Verified Support

Jul 09, 2019

Snapdeal.com Customer Care's response Hi jhadol,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Verified Support

Jul 10, 2019

Snapdeal.com Customer Care's response Hi Jhadol,

We value the importance of your concern. We’re working on the issue & shall update you on this.

Thanks!
Team Snapdeal

Verified Support

Jul 12, 2019

Snapdeal.com Customer Care's response Dear Customer,

We tried contacting you but couldn't connect with you. Kindly message us your alternate number to contact you to the same mail which our team has sent you.

Thanks!
Team Snapdeal

Jul 14, 2019

Updated by Mohammed jhadol [protected]

Jul 14, 2019

Updated by Mohammed jhadol Plz contact to meeh my no. Is [protected]

Verified Support

Jul 16, 2019

Snapdeal.com Customer Care's response Dear Customer,

Hope you are doing well.

So sorry that this is taking time, but I just checked, it is definitely being worked on. Thanks for your patience.

Regards,
Team Snapdeal

View replies

S

Sakshi Pandey 18

from Mumbai, Maharashtra

Jul 8, 2019

Snapdeal does not provide original product it gives duplicate products.I will never shop from it.I have bought kajal and lip balm of good company but they gave me duplicate product, all are duplicate products weather it is lakme or iconic.

Reply

Snapdeal.com Customer Care's response, Jul 9, 2019

Verified Support

Hi Sakshi!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I don't know how to talk to customer care even i try using their customer care number. No option to talk to executive. I have problem with my order and i did not know how to face it i ordered a philips steam iron and it is damaged old and used when i return this then the courier refuses to take it and my return tracker shows pickup unsuccessful what can i do otherwise i will go to the consumer courtsir my problem was not solve please solve this as soon as possible. And try to contact us.
Hope for an early response.
Thanku

Snapdeal.com customer support has been notified about the posted complaint.

View replies

R

Ravi kharat

from Delhi, Delhi

Jul 8, 2019

I have message from BT-SNAPDL you have won the tata safari which cost is rs.12, 60, 000 the charge of registration service charge pay this is valid today. For know more details contact/
[protected]

Reply

S

Shamil Chaamlu Cgz

from Mumbai, Maharashtra

Jul 8, 2019

I brought a activa tv, it has 2years warranty, , but last month its display was not working properly.pls repair or replace it.

Reply

Snapdeal.com Customer Care's response, Jul 9, 2019

Verified Support

Hi Shamil!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID as the image shared is not clear, we'll get this checked on priority.

Thanks!
Team Snapdeal

S

Sonu Vaishnav

from Mumbai, Maharashtra

Jul 8, 2019

सब बाते झुठी है ईसके चक्कर मे मेरे 75 हजार रुपये चले गये हैं

Reply

Snapdeal.com Customer Care's response, Jul 9, 2019

Verified Support

Dear Sonu,

If you are facing any issue, we request you to kindly contact the customer care through our help center.
https://www.snapdeal.com/helpcenter.

Regards,
Team Snapdeal

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Usarol, Ward Number 07, Usrol, Bhupalsagar, Chittorgarh, Chittorgarh, Rajasthan, 312204

Mera name Ajay hai mujhe Snapdeal ka cell aaye our messages aaya ki aap 1280000 ki Mahindra xuv 500 Jeet li hai our 8700 + 15800jama kijiye main badha bevkuf huu Jo mainne vah jama Kar diye our vo aage pese mange to hamnw manna Kar diya aapse nuvedan hai ki asse logo ko pakda Jaye our mujhe mere pese lotaye jave

Aug 9, 2019

Complaint marked as Resolved

Verified Support

Jul 09, 2019

Snapdeal.com Customer Care's response Dear Ajay,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have purchased a product from snap deal they provided me the another product and i returned for replacement later on snap deal messaged me they can't deliver me the product which i have ordered so they are going to refund my money into my account but i haven't got it yet the refund date was 4 june 2019 but today is 6 june 2019...

Aug 18, 2019

Complaint marked as Resolved

Verified Support

Jul 16, 2019

Snapdeal.com Customer Care's response Dear Ananya,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 25-35/5/2, East Godavari, Andhra Pradesh, 502032

I have purchased an iphone 6s from snap deal on 3 june 2019. I have received a faulty product and asked them to refund back but they had refused to do it stating that the product is in good condition. I have tried to contact snap deal team multiple times regarding this issue but there was no response from them. Gradually the phone battery is getting bulged out so contacted the apple customer care they have informed that the imei number which is mentioned in the bill is different from the imei number present in the mobile and the mobile is bought in japan in 2015.

Aug 6, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Jul 05, 2019

Updated by Shreya Kaza Even the customer care numbers are also wrong. if someone call to that numbers they are asking for bank details and OTP.

Verified Support

Jul 06, 2019

Snapdeal.com Customer Care's response Dear Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: BANGALORE, 560010

Item name:microsoft office home & business 2016 for mac 32/64 bit (Activation card)
Transaction amount: rs. 5149.
I had ordered microsoft office on 7 june. However, the product key did not work, hence i raised the concern and also requested for refund of my money. However till date i have not response snapdeal so far.
The worst part is nobody is even responding from the customer care end.

Aug 19, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2019

Snapdeal.com Customer Care's response Hi Hemalathaa,

Hope you are doing well.
We wish to inform you that the refund against your order has been processed from our end. The same has been communicated via email. Do keep us posted in case of any further assistance, we'd be happy to help you.
Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I don't know how to talk to customer care even i try using their customer care number. No option to talk to executive. Have problem with my order and i did not know how to face it i ordered a philips steam iron and it is damaged old and used when i return this then the courier refuses to take it and my return tracker shows pickup unsuccessful what can i do otherwise i will go to the consumer court.
Hope for an early response.
Thanku

Aug 9, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2019

Snapdeal.com Customer Care's response Dear Customer,

We value the importance of your concern. We’re working on the issue & shall update you on this.

Thanks!
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Opp barodawala jin, nagoriwas, radhanpur, Patan, Gujarat, 385340

My order box is the nill, snapdeal can't refund my money.. Please help us..
I lost my money in snapdeal sir,,
We trust with you..
Please act with stricly,
We are very opposing..
We are very very faithfull with you...
Sir help you and our lawn order,,,
Very big problem collet my moms gift,, but snapdeal fraud with me.

Realy need help you
You are my last option..

Aug 5, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2019

Snapdeal.com Customer Care's response Dear Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 61/3B,Moore Avenue,, Near Makan cha Cinema, 700040

Sir
I purchased one rudraskha mala by rs. 293.00 in the name of pijush mukherjee of 61/ 3b, moore avenue, kolkata 700040 vide snap deal ref. No. Slp[protected] and vide invoice no. S22dfa/ 19/418 dt. 29.06.2019, dispatch doc. No. (Awb[protected], delivered on 4th july 2019 about 11.30am
It is regret to inform that the materials supplied by you is such very poor quality that after one hours it has been discoloured and unusable conditions and even it is made by artificial colour.
I could not be able to use the same due to a poor and imitation quality.
Hence request may take back the material and refund the money immediately.

Aug 9, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2019

Snapdeal.com Customer Care's response Dear Pijush,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: hno 426/2, chilkalguda, sec-bad., 500025

Orion tagged nh2486sm01 women's watch
Suborder id: [protected] - orion silver analog watch
Suborder id: [protected] - orion 2455sm01 analog women's watch
Duplicate titan watch which i bought in snapdeal. I even checked with titan.. They are already aware of this fraud from snapdeal. I have requested return for this product in snapdeal. Please assist

Aug 13, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2019

Snapdeal.com Customer Care's response Hi E Kranthi,
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Sanwariya house mundawar, Dausa, Rajasthan, 301407

Sir... Mne 3 din pahle headphone oder kiya jo ki khrab aa gya h pr use replnce nhi kr pa reha hu or snapdeal wale call bhi nhi kr rehe or na hai unka koi number hai ya to aap kuch kro nhi to m cort m ja reha hu. Plz plz kuch to kro... Plz... Sir... Mujhe call kr kro...

So so bad snapdeal product.. Plz contenc me... My number...[protected] plz plz plz...

Aug 25, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Jul 04, 2019

Updated by Noty Boy Sanwariya Change my producet

Verified Support

Jul 05, 2019

Snapdeal.com Customer Care's response Hi Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Verified Support

Jul 12, 2019

Snapdeal.com Customer Care's response Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Snapdeal.com Complaints & Reviews

File a complaint to Snapdeal.com

Snapdeal.com reviews & complaints page 72

speed time 3099sm02 stainless steel analog men's watch

Post your Comment

about prize mobile no disclose

Post your Comment

lucky winner from snapdeal.com im-sandal 9163184795

Post your Comment

I'm complaining about my deduct amount was not refunded in my back account

Post your Comment

i am continuosly getting calls that i won a lucky draw. how to know if it is true or fraud?

Post your Comment

micromax supreme bolt q300 (4gb and below, 512mb)

Post your Comment

my refund does not return credit in my account

Post your Comment

complaint against return

Post your Comment

lucky draw contest

Post your Comment

my refund is not come back in my account

Post your Comment

return

Post your Comment

fake cell for snapdeal company

Post your Comment

refund

Post your Comment

received a faulty product

Post your Comment

no refund given

Post your Comment

return

Post your Comment

product is box is null

Post your Comment

regarding purchased a rudra dikha mala

Post your Comment

duplicate watch

Post your Comment

my product... defection

Post your Comment

Related businesses