Snapdeal.com Complaints & Reviews

I have ordered Loreal youth code eye cream from snap deal . The product which is visible online is completely different from that which has been delivered to us. Also I have raised the complaint to the concern department, till now no action has been taken by the company. My order Id is Order ID - [protected] The company is selling duplicate products of the brands, please take strict action against them...

I have ordered a single bed in snapdeal on 14-oct-13 and was to be shipped by Oct 18, 2013. when called for the details about the shipping they are arrogant and inform that will be shipped within 15 days from payment date and informed that the item is ready and will be dispatched today. The same is the answer everyday when called for shipping details. Even today, end of 15 days duration as mentioned by Snapdeal Arrogant person, inform that...

Hi Quite disappointed with Snapdeal services this time, Though i'm a regular customer of them. I have placed an order of Samsung Galaxy grand Quattro with order no. [protected] on 11th Oct 2013. The order clearly states that there is freebie which is available as a brand redemption offer of worth 1990 either a Jbl or senniesher headphones. To my surprise i could see only phone delivered but not the freebie, however the same is mentioned...

respected sir I ordered digital camera (sony w710, cybershot) in snapdeal, but i received it physically damaged on the display. so please kindly replace the camera with undamaged piece as soon as possible. snapdeal service is good but you shoud take care of proper delivery of products.kindly do the needfull thank you...

I got a used laptop from snapdeal and had filed a complaint against this with snapdeal within half an hour i got the laptop. Also sent them the pics as requested.
Now its been around 9 days and i have been calling these guys daily and they keep telling me that i will get a call today/tomorrow. Their policy is to get the shipment picked up within 24-48 working hours of complaint. However its 216 hours now.
I had applied for EMI...

I have order an item on date 3th oct 2013 at online shopping .and my product has to be delivered on 11 oct 2013.
But until now i have not recieved my product..
1.First of all i order a shoes .and when the delivery time come they said the stoke is finish
2.Second i order a saree which was to be deliverd on 11 oct 2013 but that was also not been recieved yet ..i call them many time they always says the item will be dilived...

I have purchased SONY XPERIA Z1 Mobile on 6-Oct-2013 in Snapdeal.They have given a Docket in BLUEDART DOCKET NO:[protected] as expected delivery date on 11-Oct-2013.But the status in the bluedart is showing as vehicle/train/delayed cancelled.I called to BLUEDART on this status they are not giving correct details.On 22nd the BLUEDART CRC has taken complaint and told that they are doing Investigation regarding the Parcel.After that there is...

We bought this product on 15th October from Snapdeal.com through online. This product was not working properly and we complaint to Snapdeal customer care on the same day to return. Request #3547181. But we did not get any reply from [protected]@snapdeal.com. We want to return this product to snapdeal and we need our payment....

our name is v srinivas 14th october booked 1 no samsung s7562 ammount 8841/-
2nd order is nokia n105 i piece 16th octber 1169/- 3rd order is n101 nokia 16298/-
our mobile no [protected]----[protected]----[protected] our mail ID [protected]@yahoo.com...

i had bought a Lenovo Z-500 Ideapad[protected] laptop from snapdeal (request #2896226) around 1 months ago, i received the laptop after 4-5 days but the laptop and the charger was damaged when i unpacked my parcel, so i called up the snapdeal customer care, they told me to parcel it back to them which i did immediately. Then they asked me whether i wanted a replacement or my money to be refunded, i asked for my money to be refunded.but unfortunately...

Its not trustpay, its snapdealpay. Plz Read carefully below reply, before order on Snapdeal. Your (Consumers) are responsible from order to shopping to delivery.


Snapdeal wrote in website http://www.snapdeal.com/info/TrustPay

100% Money Back Guarantee, If
Not dispatched within 3 days after promised shipment date
Not delivered in 10 days after shipment

but its for Consumers,...

As i have ordered PENDRIVE from Snap deal on 11 Oct 2013. Still i am not getting any item from Snap deal. I have raised three complaints so far. They are not responding while i have chat with their Customer Care person. Can you fill a complaints against SNAP DEAL and refund my money or item ASAP. Here with, i have enclosed my Order Invoice for your reference....

I contacted customercare of SnapDeal today and I was informed that cheque sent to me was received by Sandeep, which is a product of image of SnapDeal. Indian citizens are requested not to trust fraudulent companies like SnapDeal who take advantage of weak Indian laws and cheat public. Indian citizens are ripped off their hard earned money, because Indian laws are pro-cheater. I request NGOs, media and lawyers to take stern legal action against...

hi, I have placed an ordered on 17-aug-13 for a mobile. It was more than one month but it has not been delivered to me. So i cancelled the order on 4th-oct-13. and i got confirmation mail about the cancellation and the refund will be within 5-7 days. But today is 23-oct-13 and i have not been received the refund. What should i do. i have already mail 3 times but the same reply that " It will refund within 5-7 days". 19 days has...

I had bought a Canon Digital IXUS 240 HS 16.1 MP Point & Shoot Camera(Purchase Id: [protected]) from Snapdeal on 13/08/2013. After waiting for one month as i didn't receive it, I requested a cancellation and bought the same camera from Flipkart as i was going on vacations. I then after cancelling it still received the camera from Snapdeal on 23/09/2013. I was on vacation, and as soon I came back, sent back the camera in first week...

dear sir i was ordered ajanta wall clock rs 350 on dated 25/09/2013. after placing order i received damaged product. when i send damaged product via reverse pick up by mistake i handed over my another product laptop stand rs 1600 in place of damaged ajanta wall clock to delievery courier boy. i m contacted several times in snapdeal customer care executive & he/she told me many times we will touch in next 24-48 hours. but right now now...

I have placed an order to Snap Deal for Huawei 3G Data card on 08/10/13, and order no is [protected].i got this product on 12/10/13, but as i checked it in my P.C. it ws not working. I reported this matter immediately to snap deal office and registered the complain there.Complain No. is 3518623.they give me the assurance to pick up the product within 4 working days but they failed to do so.i waited for 5 days and when i called them again they...

Your Order ID : [protected] I had ordered chocolates for my sisters birthday.The order was placed on 30th sep and was promised to be delivered on 1stoct.But the gift was not delivered until 8th oct.Never were no definite reply from the snap deal why it was not delivered so late.I later cancelled the order on 8tha and asked them to refund the money.Its been 15days since in placed the cancellation i haven't got the refund.When i call...

I ordered for Brutsch black Slip-on shoes, the details of which are as under: This order is covered under TrustPay. • 7 Day Easy Returns • 100% Moneyback Guarantee • Guaranteed complaint resolution Dear RBL Soni, Your Order ID : [protected] Order Placed on :[protected]:13:17 You have done all the hard work!! Now sit back and relax. We will send you an Email and SMS the moment your order items are dispatched to your address. ...

I have serious doubt about the fulfillment capabilities of SNAPDEAL. Classic Example. For Camcorder Panasonic V-210, price avialable on site after discount on 13 October 2013 was Rs 18393/- after applying promo discount of the day Rs 250, I had placed COD order. ORDER ID [protected]. There was no shipping details shared & later while tracking it appeared RETURNED without any intimation to me. I requested re-shipment bu call centre says...