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Snapdeal.com Complaints & Reviews

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Snapdeal.com reviews & complaints page 709

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S
srsahoo
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

How Snapdeal has cheated me

Address:Bangalore, Karnataka

This is in reference to the Order ID :[protected] with snapdeal.com. The product I ordered was a ’NOKIA Asha 308(Black)’ mobile dated 19 Nov 2012, & with it ’Free Travel vouchers worth Rs.4500/- from Yatra.com’ offer was available. This voucher was available with a scratchable silver foil area on the top of the pack. But after receiving this product on 27 Nov 2012, when I checked it, I found no such scratchable silver foil area...
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N
nigamleo
from Gurgaon, Haryana
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Delayed response in replacing product

Address:Delhi

I purchased a Karbonn Tablet from SnapDeal (Order No.[protected] but it was faulty one. So, based on their request I got a DOA certificate from Karbonn and sent them the faulty product. They acknow;edged that they received on Mar 6th. Since then they are not giving a date by when can I expect the device back..
Every time I call them, they say the same thing that I will get an update for sure within next 24 hours, which I dont.br...
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R
roulaniya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivery of wrong size no.

Address:Dehradun, Uttarakhand

Sir/madam, i visited snapdeal portal and selected one reebok shoe which was at the discount of 50%.the mrp was 8999/- and after discount the cost was 4500/-.i didn't finalize the order but after some time i received a call from snapdeal on 8/3/13 about this shoe .i asked the caller to give me the best price and he quoted me Rs.4365 and i received a message from snapdeal that my material has been dispatched through order no[protected]...
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B
Being Bhushan Chhaya
from Junagadh, Gujarat
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defrauding with order

Address:Junagadh, Gujarat

on 14th feb 2013 i had ordered micromax canvas HD 116 with prebooking and pay my money in advance of rs 13990
after that they are showing delivery date which was 15th march 2013
later on i got message and email regarding my order is placed and my tracking number is [protected] on 9th march 2013
i was really happy about my shipment but when i discover my product's tracking, it was fake tracking code provided by snapdealbr...
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M
manjit_549
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false description of product warranty on site

Address:Jalandhar, Punjab

On website given warranty of 1 year. for warranty and given wrong web address.

I have received item but the warranty card is missing and on manual warranty mansion 6 month. There is no address of company and service center on packing or manual. It is made in PRC("Made in People's Republic of China") mention on packing. ,but not mention name of importer and MRP....
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R
Randeep Singh
from Mumbai, Maharashtra
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Snapdeal Scam

Address:Pune, Maharashtra

Micromax recently Launched Canvas HD A116 on 14th Feb, 2012.
The mobile is attractive one. So I booked it online on our very famous Online Shopping Website "SNAPDEAL.COM"

I paid them the whole amount of the mobile in Advance as it was mandatory. I have paid them 13,990 INR.
Order Placed On :[protected]:15:38

Snapdeal has published on the product page that product will be "Dispatched...
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A
alena40
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivery

Address:Ernakulam, Kerala

My order no. is[protected] , its been more than a week(8th of march) i booked a product from snap deal . last day given for delivery was on 13th of march 2013 and till ( 16th of march) now i haven't received my product. i fell very bad about snap deal and there worst service.

Thing i found here is that i have already paid for my product and i am here in a stand of begging for my product.
br...
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M
mystiqraj
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Item Received in Broken Condition but Snapdeal not replacing

Address:Darjeeling, West Bengal

I am writing this after prolonged ignorance from Snapdeal team. As I brought a Tablet from Snapdeal; I got a Damaged one (Display Broken). I Complaint about it and send necessary Images which they told me to provide. But it’s almost 10 days I haven’t got any resolution from them. Even after calling thousand times, they are not responding and arranging for reverse pickup. Now after reading various complaints against them, I realize I did...
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G
gargphy
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged product delivered

Address:Mumbai City, Maharashtra

I bought khaitan Dare 26 bicycle from snapdeal.com. It was delivered to me unassembled on 27th Feb,2013 with lot of scratches on chassis of bicycle. Though on their product webpage they haven't mentioned the product would be delivered unassembled. I called snapdeal with all these complaints. They replied that these products are generally delivered unassembled and about the scratches they lodged my complaint(Complain No. 1686235) and...
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A
abhishek Mokal
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refusing to deliver freebies

Address:Mumbai City, Maharashtra

hi,

Two week before i ordered Seagate Backup Plus 1TB Hard Drive (Red) with freebies of "carry case(Pouch)" from snapdeal.com, after 5 days i got a delivery but it is only for Hard drive, they did not delivered carry case(pouch).
after that i registered my complaint on snapdeal help desk(My Snapdeal complaint number is 1734802). today i got a call from snapdeal and they are saying "our Seagate hard drive...
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S
Sadhan Chakrabortry
from Jaipur, Rajasthan
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Non receipt of attachment

Dear Sir,
I had purchased a Walky Talky T-5720 vide order id:<[protected]>.. When I got the parcel the following items were not found in the packet
1. Transformer,
2. 2-socket Desktop Charger
3. Betterys of Walky Talkie T-5720,
4. 1 Stereo Minijack (.125-inch) and immediately I put my complaint to the customer care vide complaint number 1576282 and as per their instruction I take the photography of the...
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G
gauravnayak
from Belgaum, Karnataka
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delay in product delivery

Address:Dakshina Kannada, Karnataka

Our order number:[protected]

Our tracking number: LO1691304

We had placed an order for the product Advanced Concepts In Operating Systems on 4-March-2013 in snapdeal.com

This is our second order on snapdeal.com but again the first flight courier people has not sent the product to shipping address till today.

It is a horrible experience to shop on snapdeal.com...
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W
webmanoj
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of processing fees

Address:Mumbai Suburban, Maharashtra

Complaint no 1605283 with snapdeal.com

while placing the order it was mentioned that there will be no processing fees for EMI but snapdeal have not informed the bank and so the bank has charged be processing fees. However upon asking snapdeal from last one month and even following up with them they have not bothered to reply back nor they have refunded my money.

Manoj Bohra...
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M
merwy90
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake product online market

Address:Andhra Pradesh

i have recently placed an order for a wrangler ladies hand bag. i have received the product the order number is[protected]. but to my surprise i found it to be a duplicate wrangler. and moreover the price tag on it is read as 750rupees,where as you have charged me with 1200rupees. to my annoing i have ordered for a red colour bag but i have a receiver a green colour bag. this is the most worse website. being a regular customer iam just ashamed...
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D
dibyanayak
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product Not Delivered in 1 month period

Dear Sir

I ordered 2 products from snapdeal.com on 9th feb. and as promised I got my 1st item on 11th feb. but when it came to the 2nd item, till date they haven't delivered it. When i call the courier service, they say the product has been returned as some airline issues came, but when I call & email the sanpdeal personnel, they simply say we are forwarding this to the concerned team and they will call you back....
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R
reshma_cosumer
from Bengaluru, Karnataka
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No Refund after returning the good

Address:Karnataka

I had returned a shoe purchased from snap deal. I got a mail from snapdeal on Nov 28 2012 saying i would be receiving a cheque for refund within 7-8 working days.
I followed up with snapdeal customer care 4 to 5 times within a of 4 months.
every time i call up customer care i get the response that cheque has been dispatched and the customer care personal say he doesnt have any further information.
I have not received...
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archieloveulot
from Bhopal, Madhya Pradesh
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Received trouser of other colour

Address:Bhopal, Madhya Pradesh

My name is Archana Thakur. I placed an order on 23rd February (Order no.[protected]. Happy to have received my order earlier(27 Feb) than the estimated delivery time(1 Mar).
My complaint is regarding the Trouser colour (Product Name- BHPC Beige Formal) plus it is so loose.
The image shown in the site was of size 30 ( which I generally purchase) but it comes out to be so loose. I selected light brown or light khaki coloured...
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panka15
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Canceled the order which was in offer

Address:Gautam Buddha Nagar, Uttar Pradesh

Hi,

I have placed my Order on Snap Deal on 6 Feb, 2013 and snap deal keep on delaying this order. I have purchased this order on 75% discount. I was expecting my order to be delivered in 3-4 days from the day i have received the email of Delay (Order Number :[protected].

and now i got a call that, your order can not be delivered.
So it means you are not able to provide me the order with the said amount...
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gauravnayak
from Belgaum, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

courier delivery

Address:Dakshina Kannada, Karnataka

Our order number[protected]

Our tracking ID : LO1678438

We had placed the order on 21-February-2013 for the book Artificial Intelligence-Sie on snapdeal.com.

The product was shipped on 23-February-2013 but we have not yet received the product.

The product was shipped through first flight courier service but when we try to contact them through email it gets rejected.
br...
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garimaagr
from Jaipur, Rajasthan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong product and worst service

Address:Jaipur, Rajasthan

I ordered one product (teddy bear) from snapdeal. they delieverd wrong product. i raised complaint against it.Initialy they told that their team will pickup the product from my place by their end but after 3 to 4 days
they told me to send back product to them from my end with in 48 hrs. i told them this is the mistake done from your team, so you people should come and pickup that prooduct but they did not get agree for this. so i...
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