Snapdeal.com Complaints & Reviews

I have purchased a Karbonn Smart Tab-2 from Snapdeal.com with Order #[protected] amounting Rs. 6990, The product delivered to me was faulty, did not even start, after the complaint I sent it back and recieved the same damaged but working prodcut back after 1 month. The product became dead again and the snapdeal.com customer care agent told me that I do not have to send the prodcut back and they are in process to refund the full amount to me....

Hi
I bought JBL Headphones from snapdeal.com on 14th nov 2012, they said it would be shipped in 3 - 4 days, then they said since apologize saying it would take another couple of days. Then they stopped sending any communication. I called service centre, the person said we will give u a feedback latest in 1 day but no feedback. All the other communication i am attaching here.

Even after me writing to them they send...

Dear Sir/Ma'am

I order a set of 3 pen drives on 23 -Nov-2012 on COD basis, Order was confirmed and to be shipped by 28-Nov-2012 order although item was not in stock when i asked for order on 28th,

On 28-Nov-2012, I called they told me it was out of stock (order booked , and was not appearing online), I requested them to please ship the order early as i will be not in town from 7th to 15 th, i requested to...

Hello,
I have ordered(order no[protected] a steel tool set from Snapdeal.com and they delivered wrong product. i have returned the product on the same day with blue dart courier (AWB-[protected]) and as per blue dart product is delivered. its been 3 weeks now i have nothing till now. i called more than 10 times to Snapdeal and spoke to all officials. they say that product not delivered. every time I call they say it will take 7-10...

I have purchsed Lemon P3 mobile on 15th November 2012 through SnapDeal.com vide order No:[protected] [Request no: 1338333]. I received the product on 22nd Nov 2012. I found that the product was faulty. I returned the product on 22nd Nov 2012 via Bluedart [AW No: [protected]]. They received the item. Afterwards, there is no reply for my mails. Till date, they have not responded to my mails.Whenever I call to customer Support, they says that...

I had ordered a top worth rs-909 from this site which reached in my sisters company on 7th of dec in hyderabad late nite when the she had already left.since it was weekend after tis she recieved her parcel on monday i.e on 10th of dec.Later at night she found out that the size is ill fitting. on wed morning i.e o 12 dec i callled up the customer care for an exchange for which thy rudely denied as accordingg to hem 2 days are already over.The...

I ordered a top from snap deal on 27th of nov and i got the delivery on 7th of dec in my office which had got closed by that time as it was friday. so i got the parcel on mon that was on 10th of dec when later in night i found out that the size is not fitting and i called the customer care on wed mor that is 12th of dec for exchange.The lady is so rudely saying that it cannot be done as its delivered on 7th dec nly and 2 days are already...

Hi

This is Uday bhaskar, i have placed an order in SNAPDEAL ONLINE SHOPING for LENEVO G[protected] laptop on 04th of November, I received the laptop with 4 days of delay with 2 severe issues
1) I am shocked when i saw the laptop,the color i have orderd is CHOCO but i got BLACK color.
i thoroughly checked all the labels on the case and package but no where it is mentioned about the color.
2)sleeve...

I am no longer interested in using Snapdeal.com, I have had it with their RIDICULOUS refund policy, they have simply stolen my money!

Please, expats out there, do NOT use Snapdeal, because if there is a problem with your product they will drag their feet, frustrate you, and on top of that, you lose. It took SEVEN WEEKS after several emails and phone calls to them for them to finally send a refund cheque, one in which I told...

I have written the following thing to snapdeal customer support:


Dear concern,

I very much unsatisfied with your service. I ordered one item on 27th Aug 2012. It was cancelled by you on 13th Sept 2012. Today, it is 10th Oct 2012.Still I haven't got my money back. This is perhaps the 5th time that I am complaining you regarding the item.

My Order No:[protected]

Please...

i made a purchase with snap deal, here is the order details,
Order No. :[protected]
Order Placed On :[protected]:13:58

Here is the delivery status (http://track.delhivery.com/p/[protected]),

Status / Scan Details Status Status Date Remarks Location Updated by

In Transit
Nov. 12, 2012, 6:50 p.m. Shipment received BLR_Hub (Karnataka) Delhivery

In Transitbr...

I bought 2 products from Snapdeal.com
The Order No. :[protected]
Out of the 2 products, 1 is Ferrari Light Essence 75Ml perfume amounting to Rs 1425.
Once i recieved the product, i caled them back within 2 days, telling that the product is fake & it smells like some road side bought perfume.
But they are not listening, not willing to replace the product, or not willing to refund my money,

Pls...

I have ordered a mobile from snap deal on On :[protected]:12:04 with the order number. :[protected] .Still I haven not the product as the estimated time of delivery was on 11th November and also company was provided AWB no but i am unable to find the order Status. Snap deal representative told shipment is handover the Blue Dirt but Blue Dirt was told that i am not getting any consignment....

On 27th Oct 2012 www.snapdeal.com shows Diwali festival offers in which they show Philips Juicer mixer grinder with two Jars & they give free non stick Tawa . We order it & order no is[protected] they send it after 3-4 days when we the packet it contain only machine that is Philips Juicer only not Juicer Mixer grinder. I call to the customer care of snapdeal for the same, they said there is no jars show in the website.when i open the...

I ordered an apparel with SnapDeal.com on 30-Oct. The order no. is[protected]. I was told that the product will be delivered by 5-Nov. But till today, I have not got the product. I was told that the product has been sent via Delhivery courier agency and the consignment no is [protected] (PI[protected]. The status there still shows as Pending.

When I enquired with SnapDeal, they are asking me to check with the courier company....

THE PRODUCT REDELIVERED TO ME IS DAMAGED ,INVOICE IS OF PREVIOUS DELIVERED PRODUCT,SEAL OF THE PRODUCT PACKET IS MISSING , ACCESSORIES ARE HAPHAZARDLY PLACED IN BOX. NON DELIVERING O[censored]CB WATCH. TI CALLED AND EMAIL SO MANY TIMES AND THEY TOLD ME TO GET REPAIR THE DAMAGED PRODUCT ,AND NOT REFUNDING MY MONEY ALONG WITH COURIER CHARGES.THEY ARE CHEATING. TAKE ACTIONS AGAINST THEM.

ORDER NO. P[protected] DATED 9 OCT 2012 ...

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It seems www.snapdeal.com is fraud site and it is cheating on me. I purchased a ASUS laptop on snadeal, and they sent the dead and wrong color laptop, they reversed picked the product, Its almost month passed being product reversed picked. but still clueless, Whenever i called at there support they always says "we have escalated your complaints to the our seniors" but when i ask for the date of resolution they say we don't...

hi sir, i have bought two items from snapdeal on 05 sept. 2012 with order id[protected]. but one of the item from that(iBall Piano 423 (4 Port USB Hub)), a brand new piece was not working, so i return that item to snapdeal on 19sept. through anjani courier with doc. number 16682895. I have paid 70rs as courier charge.the item was return on 21sept.2012. After that during 40days they did not return my money. every time when i file complaint...

I bought an LG Optimus 3d smartphone from Snapdeal on the 25th of September and received the product by courier on the 1st of October. Order number:[protected]

The product received was shabbily packed and the product box seal was already tampered with. Upon opening it, i was shocked to see that the phone was not packed at all and none of the accessories were packaged and were just dumped inside.(headphones, HDMI cable, charger,...