Snapdeal.com Complaints & Reviews

Hello Team,

I had ordered a Fastrack watch.

It had some issue within one month of purchase. When I went to company outlet they rejected any assistance stating it as a duplicate product.

I was surprised to be rejected. I asked them to show me how it differs from the original product. They showed me the company watches the same model & color I had ordered. It had many quality differences.

I want it to be replaced with an original piece. Even they asked me to complain & pass a copy of complaining to the fastrack company office.

Bill copy is attached.

Thanks.

I bought JBL T160 earphones from snapdeal on 10th April and it was delivered on 23th April. It clearly mentioned that it has 1 year of waranty and today is 14th june and one side of my earphone has stopped working. I tried to contact snapdeal about it but there is no clear steps or procedure to follow to have my item replaced. Please help me to return this item and get replacement.

Today I got a message from BZ-SNPDEL ...
Msg:-
Welcome to your Snap deal online shopping pvt Ltd.co dear sir Congratulation you are product order. Snap deal Shopping result are out in the selected for name of mansoon-luckky drw.., your name to open the luckky drw.you first winner you have two options 1st is Mahindra xuv 500 car 2nd is Payment of Rs 14, 50, 000/- The charge of REGISTRATION Service is RS-6500/-
valid upto 14/06/2019, for more dtails contact us at=[protected]...

[protected] this number also try to contact me for my bank details...

What is this??
Don't cheat your customers...

Order Update Your order for M3 Waterproof Heart... will be delivered today. Amount to be paid is Rs. 362 . Track your order at snpdl.in/jweuzdome
Hi Gulshad Khan, Your return request for item M3 Waterproof Heart Monitoring Fitness Smart Fitness Band Heart Rate Monitor Bluetooth Smartband Health Fitness Tracker Smart Band Wristband (features similar to MI watch) Compatible with all Android & IOS Devices is being processed with reference no 57702342. We will send you the confirmation within 24 hours on [protected]@gmail.com and [protected]
Your return request is being processed with reference no 57702342. We will send you the confirmation within 24 hours via SMS or email.
Still interested? You viewed- M2 Waterproof Heart Monitoring Fitness Smart Fitness Band Heart Rate Monitor Bluetooth Smartband Health Fitness Tracker Smart Band Wristband (features similar to MI watch) Compatible with all Android & IOS Devices. Buy now! snpdl.in/jwkcc7fog

I have ordered a set of woodland wallet and belt on 27th may i have got a message that your order has been delivered on 12th of june but i didnt received any courier from Snapdeal Please take necessary action on my complient and try to initiate my refund as early as possible. I'm giving my booking order number so please check as early as possible -[protected]

I buy smart watch from snapdeal online app
I recived it on 11 june 2019 when i open it in the delivered case not that item who i ordered from the site.
Now i want to returt it .
Now i have a problm from the app my return request has closed . I want to return the item and refund my money .
The product is fully unused and same panking .
I want to return it .
Thank you

I purchased a watch which is not working And requested a replacement however Snapdeal rejects with fake or no justification and when tried reaching over email several times its automated response and if contact customer care there is no option to speak to a rep. On what grounds do i hVe to pay for a non working watch which as per policy should be returned n refunded - PLEASE HELP!!!
Order ID: [protected]

I have received a call from Snapdeal that you are the winner of first prize of Snapdeal site.That is Mahindra XUV 500 or 1260000. if you want any one of these you can pay 8500 rupees for money and 12600 rupees for car. I can't understand this is call from Snapdeal site or this is the fraud call . Please resolve my problem.

winner prize call from snapdeal

I have received a letter claiming that we are from snapdeal.Com and you won rs.1 Lakh with a scratch card attached displaying a message that "you won:Rs.10 Lakh".. So total of Rs. 11 Lakh.. And asked me to not to call to our snapdel's customer care..but sms to the below mentioned helpline number.I guess it's fake. Dear snapdeal Team kindly take action regarding this issue....

I ordered fastrack watch in Snapdeal and didn't check about the credibility of Snapdeal before that, unfortunately they are allowed to trick customers in a open and popular way . What I got is a duplicate/imitation watch (please find the attachment), which can be felt by it's weight, printing, font, leather and many other aspects.I have seen imitation items in local markets which are far better than this. Their strategy is clear, after delivering 100 fake products and some 75 gets returned also they can gain profit and no authorities to control them. Please never buy a product from them.

I’ve place an order for Sliceter Iron Electric Pestrepellar on[protected],
Order ID - [protected]
Suborder I’d - [protected],
amounting ₹943/-
I’ve received a faulty product for the same, tried contacting customer service via mail and the number provided on the app but it was of no use, as the response to my mail was auto generated and calling customer care for not helpful at all, so requested for a refund via my snapdeal app itself on
[protected], requested ticket ID[protected] it’s been 7 days since I’ve requested for the refund still no response been provided from snapdeal end.

Kindly help me with my refund process.

Thank you!

Hi i have ordered the indulekha oil from Snapdeal and after using it my hair starts falling more. I had used indulekha oil before and i knew it's odour and color. After the horrible results when i compared the product with one i used before i got to knw that product i ordered from snapdeal is fake. I already wrote a complaint to them but they want return confirmation from indulekha i[censored]rs fake. Kindly guide me where should i contact.

Below is the link from where i had ordered
https://m.snapdeal.com/product/herbalhairgrowthoil-selfie/[protected]?utm_source...⇄

I had ordered for G-SHOCK watch but i received a empty box.invoice number SE5B2B/19/866.there is no direct contact to customer support. how can we even trust the snapdeal anymore.seller name DELTA ENTERPRISES . it was dispatched via XPRESSBEES (AWB[protected]

I have ordered one item from Snapdeal and cancel due to wrong item send. Now waiting for refund amount from 25 days. There never responded to my email and call.I though it's a big company and didn't do like this but I was wrong. Please refund money and try to deliver a good thing as well as a good relationship with customers.please connect with me otherwise I will post this to all social media and forums.

Order id [protected]
Mob. No [protected]
Brand- Nike air presto U.S.A white running shoes
I recieved this shoes on 21/5/2019 because they are not fit in my feet so i put return on 25/5/2019 and there is 7 day's easy return i.e. upto 28/5/2019
On date 27/5/2019 i recieved a call and they told that this shoes cannot be returned because you requested late for return and your return request is closed(i have recording of call in my phone)and they sent me a mail but reason is not defined of closing return. In description of product it is mentioned of 7 days easy return. Please accept my return and give my refund

Dear sir,
I have order a product from snapdeal.. i had received a differnt item after that i make a return request...Snapdeal takes 1 month for pickup and quality checkprocess.. Now snapdeal shows that the amount is refunded my i have not received a single rupee amount in my acccount. I have attached a order image and my bank statement also...

my email id is: [protected]@gmail.com
my mobile number is: [protected]

I have ordered for a perfume of GOOD GIRL BLUE but I have been delivered some other perfume of COCO CHANEL. There is no way i could complain to the customer executive as only recorded calls are there.

Order ID - [protected]

Although, I have sent a mail to their [protected]@snapdeal.com, Still I am writing it here.

Now either I wan the ordered product or I want full amount paid in my bank amount and not as any snapdeal money. :(

Very disappointed wit the service of Snapdeal. This was the first time I was shopping with Snapdeal and after this would surely not recommend it to anyone.

Congratulations !! You Have Winner 1st Prize From (SNAPDEAL)Online Marketing Organized Lucky Draw Contest After Registration You Can Take (TATA SAFARI ) car which cost is Rs:-12, 60000 The charge of your REGISTRATION Service Pay This is valid for Today To More Details (0091)[protected]T&C

I ordered Trimmer connectwide NS-216 BK from snapdeal, When i opened snapdeal sealed product i.e trimmer, I saw hair on trimmer, trimmer box, and also the cleanser is aready half empty. I marked hair in the red color box in the attached images. Order ID - SDF00839091

It's more than 30days I cancelled an order . Everytime we are communicating with Snapdeal team they say it will take 10 days to process refund . Now on 7th June they marked the item as delivered, and cancellation request is also closed. Refund not provided for the cancelled item.