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3.6
Updated: Nov 24, 2025
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Snapdeal.com reviews & complaints page 77

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B
Bindu Sagar
from Mumbai, Maharashtra
Jun 6, 2019
Resolved
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Resolved

I had ordered vivo earphones on 22nd May and I received the product on 28th May. When I checked the earphones it's volume buttons weren't working but the pause button was working, so I replaced it on the same day. I got replacement on 6th june. Again the same problem volume buttons not working and nw even pause button.
What kind of products is snapdeal selling.
Is this What they call consumer satisfaction. Didn't expect such irresponsibility from snapdeal. Seems like they have again sent me the same defect product. I'm very much unhappy with snapdeal. I want replacement without any defect.
Jul 7, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jun 06, 2019
Snapdeal.com Customer Care's response Hi Bindu,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
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    Techno Park
    from Barpeta Road, Assam
    Jun 6, 2019
    Resolved
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    Resolved

    Address: Techno Park, computer institute, ward-2, chumukedima-dimapur Nagaland., 797103

    I ordered a Ray-Ban sunglasses (avaitor black square sunglasses 4413, size- medium) from Snapdeal and today I received an empty box with a cleaning cloth.. I always had a great experience with Snapdeal.. but this time I am totally disappointed..
    My order ID- [protected]
    My email- [protected]@gmail.com
    +1 photos
    Jul 18, 2019
    Complaint marked as Resolved 
    Snapdeal.com customer support has been notified about the posted complaint.
    Verified Support
    Jun 17, 2019
    Snapdeal.com Customer Care's response     Hi Talimeren,

    We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

    Thanks!
    Team Snapdeal
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      A
      Abhijith P Sukumaran
      from Thrissur, Kerala
      Jun 6, 2019
      Resolved
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      Resolved

      I have an order from Snapdeal.com. (TRP TRADERS X-Grip Mobile Phone Holder with USB mobile Holder) Order ID #[protected], I have received a Damage product, Its not working properly. Then I have requested a Return and refund my money. Next day[protected] Snapdeal arranged a return, The courier reached the destination place in 4th June 2019, They Didn't initiate the refund, Very Bad Experience from Snapdeal.com, Please give my money back.
      Jul 12, 2019
      Complaint marked as Resolved 
      Snapdeal.com customer support has been notified about the posted complaint.
      Verified Support
      Jun 06, 2019
      Snapdeal.com Customer Care's response       Hi Abhijith,

      We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

      Thanks!
      Team Snapdeal
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        P
        Přïñčë Âśïf
        from Mumbai, Maharashtra
        Jun 5, 2019
        Resolved
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        Resolved

        Address: Hooghly, West Bengal, 712310

        Dear sir please deliver my product as soon as possible to snapdeal warehouse i have already told you that my parcel was born to be snapdeal warehouse please try to understand please deliver my product to snapdeal warehouse i already mentioned the details and highlight the details on the package so please try to understand and please please please deliver the product as possible in snapdeal warehouse it is a snapdeal return process for it will be the return on a snapdeal warehouse on nearest warehouse pin code number 712310.. My tracking number is=[protected]
        +1 photos
        Jul 10, 2019
        Complaint marked as Resolved 
        Snapdeal.com customer support has been notified about the posted complaint.
        Verified Support
        Jun 06, 2019
        Snapdeal.com Customer Care's response         Hi Přïñčë,

        We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

        Thanks!
        Team Snapdeal
        View replies
        I buy a online product but after delivery i saw this not right product wrong product deliver this is not first time 3rd time do this and always skip my complaint

        snapdeal return - Comment #3451993 - Image #0
        Reply
        Snapdeal.com Customer Care's response, Jun 6, 2019
        Verified Support
        Hi Yadvendra,
        We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

        Thanks!
        Team Snapdeal
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          S
          SAI PRASAD JAMADAR
          from Delhi, Delhi
          Jun 5, 2019
          Resolved
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          Resolved

          Address: At poster Sharan shirasagi behind High court observed road Gulbarga, Gulbarga, Karnataka, 585103

          I want to complaint register against the delivery person because he is not able to deliver my product as he is irregular forest job and in fit for this job so i request you to resigning as soon as possible is taking more than 526 days to deliver my product and he is telling to pick the product meet self i can't deliver the product to my shipping address so i request you to see your this complaint
          Jul 8, 2019
          Complaint marked as Resolved 
          Snapdeal.com customer support has been notified about the posted complaint.
          Verified Support
          Jun 06, 2019
          Snapdeal.com Customer Care's response           Hi Customer,

          We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

          Thanks!
          Team Snapdeal
          View replies
          I received totally empty box,
          I ordered watch on 31st may, and I received parcel on 4th June 2:19 pm, & I opened courier and i just shocked, i got totally bank box my order reference number is 57693019.

          regarding delivery executive - Comment #3451131 - Image #0
          Reply
          Snapdeal.com Customer Care's response, Jun 6, 2019
          Verified Support
          Dear Ronak,

          Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

          Regards,
          Team Snapdeal
          Ronak_patel_9's reply, Jun 7, 2019
          Company said that give 3-4 days for investigation and all, but not any action not take by snapdeal
          Congratulation you are Won of Snapdeal company online shopping you won 1st prize Tata nexon car or amount RS 7, 50, 000/- plz you have pay government services tax RS 7500/-) in state bank of India date 31/05/2019 deposit details helpline number [protected],
          Reply
          Snapdeal.com Customer Care's response, Jun 6, 2019
          Verified Support
          Hi Customer! Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards. Thanks, Team Snapdeal
          Sir I got a massage.
          I send you pic of that massage
          Reply
          Snapdeal.com Customer Care's response, Jun 6, 2019
          Verified Support
          Hi Customer,

          Kindly share your exact concern so that we can assist you.

          Thanks!
          Team Snapdeal
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            C
            Chanchal Patel
            from Bilhaur, Uttar Pradesh
            Jun 4, 2019
            Resolved
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            Resolved

            Address: Malik Ranjan Avenue Basant akal Saha Road New Alipore, Kolkata, West Bengal, 700053

            I received a coupon in which it is written that on the occasion of snapdeal anniversary celebration the company has selected few of its customers in a random lucky draw contest..It's our ultimate pleasure to announce your winning price 100000 rupees winner certificate along with an additional scratch card coupon which you will be able to redeem by either calling on our prize helpline number stamped on the coupon or you can also call or sms the code underneath to our prize helpline.. So when I msg the helpline number so it asked me my account number and ifsc so I had provided them so I really need ur help what shall I do now please tell me
            Jul 13, 2019
            Complaint marked as Resolved 
            Snapdeal.com customer support has been notified about the posted complaint.
            Verified Support
            Jun 06, 2019
            Snapdeal.com Customer Care's response             Hi Chanchal! Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards. Thanks, Team Snapdeal
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              S
              Sachin Sehdev
              from Mumbai, Maharashtra
              Jun 4, 2019
              Resolved
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              Resolved

              Address: New Delhi, Delhi, 110006

              I bought a product from snapdeal website three days ago which was delivered to me.

              Now i am getting calls & messages from certain fraudsters who are saying that i have won tata safari worth rs.12, 60, 000/- in the lucky draw. Though i am not entertaining them because i know they are fraudsters, but my anger is on snapdeal team that how to hell they leaked my personal information (I. E. My mobile number) to those fraudsters.

              Do they believe in there customers privacy or they are also involved with those fraudsters, only god knows. But one thing is for sure i will not buy anything from snapdeal in future, nor i would recommend them to anyone.
              Jul 11, 2019
              Complaint marked as Resolved 
              Snapdeal.com customer support has been notified about the posted complaint.
              Verified Support
              Jun 06, 2019
              Snapdeal.com Customer Care's response               Hi Sachin,
              Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.
              Thanks,
              Team Snapdeal
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                S
                Sharavana c
                from Delhi, Delhi
                Jun 4, 2019
                Resolved
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                Resolved

                Address: 63 5th cross 1st main road Parappana Agahara hosaroad electronic city post Bangalore, 560100

                Snapdeal company fake management. Not shopping on snapdeal frds.. Will do fake.. I paid yesterday 28700rs.. I didn't receive refund.. I'm asking call centre num he telling dont call me... Snapdeal snapdeal.com snapdeal offers
                I lost my money 28700rs... Friends you also dont loss your money...

                Congrats! You won 1st prize tata saafari in 9th anniversary day sanpdil. This is valid for today for registration contact on:[protected] sanpdil

                He telling i'm only manager of company...
                He num...[protected]

                He sending aadhaar card and pancard.. Snapdealprizes.in
                Check your winner list
                44455
                [protected]

                I call yesterday kolkata police station num also but that police told i cant help u... Reason that police also help only that fake members not people... Kolkata kolkata
                Bengaluru city police westbengal village police
                +4 photos
                Jul 8, 2019
                Complaint marked as Resolved 
                Snapdeal.com customer support has been notified about the posted complaint.
                Verified Support
                Jun 06, 2019
                Snapdeal.com Customer Care's response                 Hi Sharavana! Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards. Thanks, Team Snapdeal
                Verified Support
                Jun 06, 2019
                Snapdeal.com Customer Care's response                 Dear Sharavana!,

                Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                Regards,
                Team Snapdeal
                View replies
                Chia seeds

                I have ordered for chia seeds for weight loose product and you have sent me seeds for plants. As I dont have requirement for plant seed. I needed seeds for weight loose.
                Reply
                Snapdeal.com Customer Care's response, Jun 10, 2019
                Verified Support
                Hi Anandni,

                We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                Thanks!
                Team Snapdeal
                I diget the ordered product but the message was sent as delivered product. I already paid the money .I complaint about this for more than 8 days till now I didn't get any positive response
                Reply
                Snapdeal.com Customer Care's response, Jun 10, 2019
                Verified Support
                Hi Abena,

                We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                Thanks!
                Team Snapdeal
                Delivery boy asked to another address to pick up item I have complain to my item do not parsal blue dart parsal services
                Reply
                Snapdeal.com Customer Care's response, Jun 10, 2019
                Verified Support
                Hi Rijvan,

                We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                Thanks!
                Team Snapdeal
                Hi i m ordered Men Fashion EX188 Metal Chronograph watch order number [protected], but item not received we received only emty box, already was completed same day, still now I m not received money plz return my amount

                congrats! you won 1st prize tata saafari in 9th anniversary day sanpdil. this is valid for today for registration contact on:9262841197 sanpdil - Comment #3452017 - Image #0
                Reply
                Snapdeal.com Customer Care's response, Jun 10, 2019
                Verified Support
                Dear Customer,

                We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                Thanks!
                Team Snapdeal
                Why ur customer Care not working
                Reply
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                  M
                  Mauryalovely
                  from Noida, Uttar Pradesh
                  Jun 3, 2019
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201303

                  I purchased item from snapdeal. It was Kelvinator 200-Watt HandBlender(Order ID [protected]). I made return request for this product but i didnt get any action from the snapdeal team. They sent mail that they failed to pickup up item so they disclosed the return order. I made return request twice but they always sent same mail. i didn't get any call from them regarding pickup item. I'm really disappointed from snapdeal after this incident.
                  +2 photos
                  Snapdeal.com customer support has been notified about the posted complaint.
                  View replies
                  Hi my order did not got delivered but status showing delivered these costumer care are not responding its totally fraud

                  product return - Comment #3451955 - Image #0
                  Reply
                  Snapdeal.com Customer Care's response, Jun 10, 2019
                  Verified Support
                  Hi Prem,

                  We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                  Thanks!
                  Team Snapdeal
                  Hi i was ordered nike shoe
                  order number [protected].
                  But I received fake Nike shoe, .
                  Return option not working
                  pls respond or call me

                  product return - Comment #3452012 - Image #0
                  product return - Comment #3452012 - Image #1
                  Reply
                  Snapdeal.com Customer Care's response, Jun 10, 2019
                  Verified Support
                  Dear Customer,

                  We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                  Thanks!
                  Team Snapdeal
                  Why ur customer Care not working
                  Reply
                  Bb Krishna's reply, Jul 21, 2019
                  I'did not get any response from you
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                    P
                    Pragati Rawat
                    from Roorkee, Uttarakhand
                    Jun 3, 2019
                    Resolved
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                    Resolved

                    Address: Haridwar, Uttarakhand, 247667

                    I received a coupon today saying that i won 1 lakh rupees in some lucky draw hosted by your company and and one additional scratch card which on scratching it said that i won 10 lakh!! I just wanted to know if this is valid??? Have your company actually taken out some lucky draw..? Kindly reply as soon as possible!

                    Thank you
                    Dr. Pragati rawat
                    [protected]
                    [protected]@gmail.com
                    Jul 5, 2019
                    Complaint marked as Resolved 
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 04, 2019
                    Snapdeal.com Customer Care's response                     Hi Pragati,

                    Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                    Regards,
                    Team Snapdeal
                    View replies
                    Sir
                    My name is kartik shetty
                    I have selected my earphone charcoal black they have given me the colour red and they have not given me the charger for that please change my earphone
                    Thanking u
                    Reply
                    Snapdeal.com Customer Care's response, Jun 10, 2019
                    Verified Support
                    Hi Kartik,

                    We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                    Thanks!
                    Team Snapdeal
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                      S
                      singhvi18
                      from Mumbai, Maharashtra
                      Jun 3, 2019
                      Resolved
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                      Resolved

                      Address: Vadodara, Gujarat, 390007

                      I have placed return request on 23rd May 2019 of order no.: [protected].

                      This return request took much to time to respond today is 3rd June... Still not action showing regarding this...

                      My money got stuck in this for long time... Please take the action as soon as possible...

                      Screenshot is attached here with.
                      +1 photos
                      Jul 18, 2019
                      Complaint marked as Resolved 
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 04, 2019
                      Snapdeal.com Customer Care's response                       Hi Singhvi,

                      We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                      Thanks!
                      Team Snapdeal
                      Verified Support
                      Jun 10, 2019
                      Snapdeal.com Customer Care's response                       Dear Customer,

                      Hope you are doing well.
                      We value the importance of your concern. We’re working on the issue & shall update you on this.

                      Thanks!
                      Team Snapdeal
                      Verified Support
                      Jun 10, 2019
                      Snapdeal.com Customer Care's response                       Dear Customer,

                      Hope you are doing well.
                      We value the importance of your concern. We’re working on the issue & shall update you on this.

                      Thanks!
                      View replies
                      No one contacted from snapdeal side...
                      Reply
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                        V
                        vidwan Poojari
                        from Mysore, Karnataka
                        Jun 3, 2019
                        Resolved
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                        Resolved

                        I was oradered a watch from snape deal, and i also returned that iteam bcz that was damaged, so i returned and i did not get the refund money yet, my money should be transferred to my bank.
                        I have been trying from last month itself but no answer was received from snapedel, i am very much fed up with this problem. I request you to solve my earliest problem, if i did not get my money back fraud company will pay cache,

                        I am. Requesting you thay please dont cinfuse or cheat a coustomer by showing other branded companies iteam..
                        Jul 5, 2019
                        Complaint marked as Resolved 
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 04, 2019
                        Snapdeal.com Customer Care's response                         Hi Vidwan,

                        We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                        Thanks!
                        Team Snapdeal
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                          S
                          Sharavana c
                          from Delhi, Delhi
                          Jun 3, 2019
                          Resolved
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                          Resolved

                          Dear Sir/Madam.

                          I paid totally 28700rs.. but he asking 38700rs...
                          How to I pay.. I dont have 1rs also I need my money refund please I requested to u.. pleass give
                          . 1st he asking registered charge 3500rs.. after he asking tax amount 25200rs. Now asking TDS tax amount 38700rs.. how to I pay.. I requested to you please refund my money..

                          Thanks
                          Shreenivas
                          [protected]
                          +2 photos
                          Jul 5, 2019
                          Complaint marked as Resolved 
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 04, 2019
                          Snapdeal.com Customer Care's response                           Hi Sharavana,

                          Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                          Regards,
                          Team Snapdeal
                          View replies
                          Sir, today I recd two massage from MD-SNAPDL that I have won 1st prize of mahindra xuv 500 on the occasion of anniversary day of snapdeal. Images of massage attached for your reference. Also received a call from some one Mr Saurabh Gupta mob No [protected] insisting to pay Rs 7500/- as registration charges to deliver the prize. Please check is it correct or fraud one . My mob No is [protected].

                          congrats! you won 1st prize tata saafari in 9th anniversary day snapdeal .this is valid for today for registration contact on:9262841197 sna - Comment #3579511 - Image #0
                          Reply
                          Snapdeal.com Customer Care's response, Nov 7, 2019
                          Verified Support
                          Dear Ajeet,

                          Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                          Regards,
                          Team Snapdeal
                          Dear sir/madam
                          I had a message and phone call from anil ( snapdeal ) and he ask me pay 6500 for 1st prize ie tata safari i do as he say then now he said insurance charges of 25000 and i dont deposit
                          It would sure that its fraud
                          Plz refund my money if its possible
                          Reply
                          Snapdeal.com Customer Care's response, Jun 6, 2020
                          Verified Support
                          Dear Customer,

                          Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                          Thanks!
                          Team Snapdeal
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                            I
                            Imraniqbal123
                            from Mumbai, Maharashtra
                            Jun 3, 2019
                            Resolved
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                            Resolved

                            Address: No idea, Mumbai City, Maharashtra, 400028

                            These scammers have our details of our shopping at snapdeal eg. When we bought what we bought and the price of the purchased product.

                            How do they get these details.???

                            Think about it.
                            #snapdeal

                            This guy mr. Gaurav kumar singh ([protected]) says congratulations you have won the car pls deposit the processing fees of 8200 and within 10 minutes the money (6.4 lacs) will reflect in your account.
                            ;)
                            +1 photos
                            Jul 7, 2019
                            Complaint marked as Resolved 
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 04, 2019
                            Snapdeal.com Customer Care's response                             Hi Imran,

                            Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                            Regards,
                            Team Snapdeal
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                              S
                              Samy8
                              from Mumbai, Maharashtra
                              Jun 2, 2019
                              Resolved
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                              Resolved

                              Address: Jagdeo Path, Patna, Bihar, 800014

                              I bought boat bassheads earphones from snapdeal on 02 jan 2019. They delivered me a fake product. One of the earpiece of the earphone stopped working till april. I sent the product to boat company main branch for replacement of the product as per warranty but they refused to replace. They replied me that the product is fake/ not of boat company. They told me to contact snapdeal team for further warranty and replacement. When i contacted snapdeal team for the same, they are not replying for my email. I mailed the snapdeal team same issue two-three times but they didn't reply me back for any single mail. My order i'd is s50737/18/14195. Please help!
                              +1 photos
                              Jul 12, 2019
                              Complaint marked as Resolved 
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 03, 2019
                              Snapdeal.com Customer Care's response                               Hi Samy,

                              We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                              Thanks!
                              Team Snapdeal
                              Jun 08, 2019
                              Updated by Samy8                               They are not resolving my query yet. They are just making excuses
                              Verified Support
                              Jun 10, 2019
                              Snapdeal.com Customer Care's response                               Dear Samy!

                              Please allow us sometime. We will connect with you at the earliest and help you out.

                              Thanks!
                              Team Snapdeal
                              View replies
                              I Had the almost same issue, the product was "EyeVisionPro Samsung Level U Neckband Bluetooth Headset" and received a chines item which is completely fake and bad in quality too, your case is not the first like this, @snapdeal's most of the low rated products are fake. the review comments within the site itself say it.
                              Reply
                              Snapdeal.com Customer Care's response, Jun 10, 2019
                              Verified Support
                              Dear Customer,

                              We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                              Thanks!
                              Team Snapdeal
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                                R
                                Raj Parjapati
                                from Mumbai, Maharashtra
                                Jun 1, 2019
                                Resolved
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                                Resolved

                                Address: V.P.O Gangwa, Hisar, Haryana, 125001
                                Website: www.consumercomplaints.in/new_complaint

                                I ordered from snapebad but that damaged me, so i returned and i did not get the refund money yet, my money should be transferred to my bank.
                                I have been trying for 2, 3 days but no answer was received from snapedel, i am very much fed up with this problem. I request you to solve my earliest problem if i did not get my money back fraud company will pay cache
                                +4 photos
                                Jul 6, 2019
                                Complaint marked as Resolved 
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Jun 01, 2019
                                Updated by Raj Parjapati                                 Refund my money

                                Jun 01, 2019
                                Updated by Raj Parjapati                                 I ordered from Snapebad but that damaged me, so I returned and I did not get the refund money yet, my money should be transferred to my bank.
                                I have been trying for 2, 3 days but no answer was received from Snapedel, I am very much fed up with this problem. I request you to solve my earliest problem if I did not get my money back Fraud company will pay cache

                                Jun 01, 2019
                                Updated by Raj Parjapati                                 Please come to my earliest hearing and my problem should be solved if there is a mistake in any of these, then tell me by messaging. Please help me

                                Verified Support
                                Jun 04, 2019
                                Snapdeal.com Customer Care's response                                 Hi Raj,

                                We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                Thanks!
                                Team Snapdeal
                                Verified Support
                                Jun 04, 2019
                                Snapdeal.com Customer Care's response                                 Hi Raj,

                                We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                Thanks!
                                Team Snapdeal
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                                  P
                                  Priyajyoshna
                                  from Delhi, Delhi
                                  Jun 1, 2019
                                  Resolved
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                                  Today i received a post from snapdeal pvt limited, g. V. Bhaskara reddy, kota street proddatur kadapa district.
                                  Letter says that i have won prize money of rs. 1lakh + a scratch card. Scratch card shows additional winning 10lakhs. Total 11 lakhs. They have mentioned not to contact company, insteas contact their number [protected]. From further enquiry i came to know that its a fraud occuring widely in the name of sanpdeal. Please take necessary action.
                                  +1 photos
                                  Jul 4, 2019
                                  Complaint marked as Resolved 
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 03, 2019
                                  Snapdeal.com Customer Care's response                                   Dear Priyajyoshna,

                                  Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                                  Regards,
                                  Team Snapdeal
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                                    Sandy_1202
                                    from Nagpur, Maharashtra
                                    Jun 1, 2019
                                    Resolved
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                                    I had order a fastrack watch from snapdeal 30 days back but i have not received the watch. I receive the message that it will be delivered on this date but never receive a call or shipment and shown as delivered by them. When i tried to contact to snapdeal, no one is picking up my call. There a auto voice call option only which never respond the query. When i send the email they said they will provide the proof of delivery but never came back as they don't have any as the product is not delivered at first place.

                                    I want my money to be refunded asap or deliver the product.

                                    This is the first time i used snapdeal and cheated by them.

                                    Hope to hear soon.
                                    Jul 2, 2019
                                    Complaint marked as Resolved 
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 01, 2019
                                    Snapdeal.com Customer Care's response                                     Dear Customer,

                                    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                    Regards,
                                    Team Snapdeal
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                                      M
                                      Mixtapes Videos
                                      from Mumbai, Maharashtra
                                      Jun 1, 2019
                                      Resolved
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                                      Resolved

                                      Address: LOWER LUMPARING JACKSON TRACE ROAD, SHILLONG, MEGHALAYA, East Khasi Hills, Meghalaya, 793004

                                      On 10/5/2019 i have ordered an wonderchef 28ltr convection microwave oven from snapdeal which cost 6138 but i have received sanjeev kapoor super tandoor which cost around 4500 on 20/5/2019. So i made a return request from snapdeal via email as there are no customer care executive to whom i can talk to so i had to mail. Still i got reply from mail that my return request is accepted and i was asked to send back the product, so i have sent the product back via india post, as directed by them i have uploaded the courier receipt in snapdeal app and bank account details. After sending when i open now my snapdeal app then it shows that"we have scheduled your pickup for the item". Although i have sent the item already. Please help regarding this i just want my refund back. I have uploaded the ordered page, courier receipt and india post delivery report. Thank you!
                                      +3 photos
                                      Jul 9, 2019
                                      Complaint marked as Resolved 
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 03, 2019
                                      Snapdeal.com Customer Care's response                                       Hi Customer,

                                      We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                      Thanks!
                                      Team Snapdeal
                                      Jun 04, 2019
                                      Updated by Mixtapes Videos                                       Now i have been refunded the amount only for the product, i want Snapdeal to refund my courier service charge as directed by them(Snapdeal) i was asked to send the product via courier and once sent i need to upload the courier receipt as per the instructions i have uploaded the courier receipt.So i want that courier reimbursement to be made as early as possible.I have attached the image of courier receipt. Thank you!

                                      Verified Support
                                      Jun 04, 2019
                                      Snapdeal.com Customer Care's response                                       Hi Customer,

                                      We value the importance of your concern. We’re working on the issue & shall update you on this.

                                      Thanks!
                                      Team Snapdeal
                                      Jun 04, 2019
                                      Updated by Mixtapes Videos                                       Please update as soon as possible.
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                                        P
                                        Parakram Rajkonwar
                                        from Guwahati, Assam
                                        May 31, 2019
                                        Resolved
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                                        Resolved

                                        Address: Kamrup Metropolitan, Assam, 781006

                                        With a deep sense of dissatisfaction i would like to report that i did not receive my order number [protected] dated 20.05.2019 wherein i had ordered 1 noctem chronograph watch. My order is reflected as delivered since 23.05.2019 even though it has not been delivered to me. I had lodged a complaint on your portal first on 25.05.2019 regarding the issue and have been following up everyday since then but i have not received any response from your end.
                                        Please note that i have been shopping with snapdeal for a long time and this incident has left me utterly disappointed with your service. I would also like to bring to your notice that i have been facing issues for several orders that i had placed with you since the last few months.
                                        Please resolve the matter at the earliest. Either get my order delivered to me or arrange to refund the amount to my account.
                                        Sep 8, 2019
                                        Complaint marked as Resolved 
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 01, 2019
                                        Snapdeal.com Customer Care's response                                         Dear Parakram,

                                        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                        Regards,
                                        Team Snapdeal
                                        Jun 11, 2019
                                        Updated by Parakram Rajkonwar                                         Team Snapdeal, it is disheartening on my part to reiterate that I am utterly disappointed with your services and grievance redressal mechanism. I neither received my order nor am I getting any reasonable response from your end regarding the status of my complaint. PLEASE TREAT THIS MATTER AS EXTREMELY URGENT.
                                        Verified Support
                                        Jun 15, 2019
                                        Snapdeal.com Customer Care's response                                         Hi Parakram,

                                        Your concern has been escalated and you will be contacted by our team at the earliest.

                                        Regards,
                                        Team Snapdeal
                                        Verified Support
                                        Jul 06, 2019
                                        Snapdeal.com Customer Care's response                                         Hi Parakram,

                                        We value the importance of your concern. We’re working on the issue & shall update you on this.

                                        Thanks!
                                        Team Snapdeal
                                        Verified Support
                                        Jul 09, 2019
                                        Snapdeal.com Customer Care's response                                         Hi Customer,

                                        Sorry for the inconvenience caused to you. We're working on your issue and will connect with you shortly.

                                        Thanks,
                                        Team Snapdeal
                                        Verified Support
                                        Jul 17, 2019
                                        Snapdeal.com Customer Care's response                                         Dear Parakram,

                                        Hope you are doing well.

                                        So sorry that this is taking time, but I just checked, it is definitely being worked on. Thanks for your patience.

                                        Regards,
                                        Team Snapdeal
                                        Verified Support
                                        Jul 25, 2019
                                        Snapdeal.com Customer Care's response                                         Dear Parakram,

                                        I know it is taking some time but we are making sure we get the perfect resolution for you. Don’t worry, we will get it sorted for you and thanks a lot for your patience.

                                        Thanks!
                                        Team Snapdeal
                                        Verified Support
                                        Jul 31, 2019
                                        Snapdeal.com Customer Care's response                                         Hi Parakram,

                                        We're working on this. Please allow us some time to get back to you with an update.

                                        Thanks!
                                        Team Snapdeal
                                        Verified Support
                                        Aug 04, 2019
                                        Snapdeal.com Customer Care's response                                         Dear Parakram,

                                        We understand that it has taken longer than expected. We're working on the issue and we'll have this sorted on priority.

                                        Thanks,
                                        Team Snapdeal
                                        Verified Support
                                        Aug 08, 2019
                                        Snapdeal.com Customer Care's response                                         Dear Parakram,

                                        Hope you are doing well.

                                        So sorry that this is taking time, but I just checked, it is definitely being worked on. Thanks for your patience.

                                        Regards,
                                        Team Snapdeal
                                        Helpful
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