Snapdeal.com Complaints & Reviews

I had order a fastrack watch from snapdeal 30 days back but i have not received the watch. I receive the message that it will be delivered on this date but never receive a call or shipment and shown as delivered by them. When i tried to contact to snapdeal, no one is picking up my call. There a auto voice call option only which never respond the query. When i send the email they said they will provide the proof of delivery but never came back as they don't have any as the product is not delivered at first place.

I want my money to be refunded asap or deliver the product.

This is the first time i used snapdeal and cheated by them.

Hope to hear soon.

On 10/5/2019 i have ordered an wonderchef 28ltr convection microwave oven from snapdeal which cost 6138 but i have received sanjeev kapoor super tandoor which cost around 4500 on 20/5/2019. So i made a return request from snapdeal via email as there are no customer care executive to whom i can talk to so i had to mail. Still i got reply from mail that my return request is accepted and i was asked to send back the product, so i have sent the product back via india post, as directed by them i have uploaded the courier receipt in snapdeal app and bank account details. After sending when i open now my snapdeal app then it shows that"we have scheduled your pickup for the item". Although i have sent the item already. Please help regarding this i just want my refund back. I have uploaded the ordered page, courier receipt and india post delivery report. Thank you!

With a deep sense of dissatisfaction i would like to report that i did not receive my order number [protected] dated 20.05.2019 wherein i had ordered 1 noctem chronograph watch. My order is reflected as delivered since 23.05.2019 even though it has not been delivered to me. I had lodged a complaint on your portal first on 25.05.2019 regarding the issue and have been following up everyday since then but i have not received any response from your end.
Please note that i have been shopping with snapdeal for a long time and this incident has left me utterly disappointed with your service. I would also like to bring to your notice that i have been facing issues for several orders that i had placed with you since the last few months.
Please resolve the matter at the earliest. Either get my order delivered to me or arrange to refund the amount to my account.

Dear,
My sub i'd.[protected] and tracking id.[protected]. Provide me a number for your site, just i call this number... This girl using abuse and miss behavior me. My order not delivered, delivery boy not taking my call, and delivery boy give me excuses.
Kindly rectify this situation and revert me. And give me the information this girl.
Pic attached

I received a call from snapdeal num - +91 70613 31432

He asked me to pay tax money because i am the winner of snapdeal

Received sms from bt-snapdl

Dear customer (Congratulation) you are winner snapdeal company online shopping you won the 1st prize (Mahindra xuv) car our amount rs -12, 70, 000/- plz you have pay government services tax rs 6, 500/-) in state bank of india date 31/05/2019 deposit details for contact me helpline number-+[protected]

I know this is a fake call, but can this be reported to police by snapdeal company?

Please take action.

Sir,
I had ordered a Noctem Chronograph Watch on 20/05/2019( Order No - [protected], Suborder No - [protected] Amount 3, 445/-). But since 23/05/2019 it is showing delivered. Which is I have not received. From Last 1 week have been complaining to snapdeal customer care but there is no response coming from team snapdeal.

I have not recieve my snpaedeal courier. My courier seen out of delivery bt not delivered yet. If i m clicking track order, popup delivery attamp unsuccessful. Snape deal not giveen any courier boy contact number even snapedeal not make any call or mail to me about deliivery. I am order the product 5 may 2019 it will be delivered 16 may bt not deliverd yet.

I have had a message from snapdeal company (Hp - snpdal), and call from +91 [protected] says that i have won 1st prize or rs 7, 50, 000/-. I would like to know that is that true or fake. It is asked that i have to pay government service taxes rs. 7500/- in state bank of india within 31/05/2019, deposit details help line number is [protected]. I want to know the truth.

I have not received the refund of my order which was cancelled about a 14-15 days ago.
This is not the service to be expected from such a reputed organisation such as snapdeal.
The customer service has also been terrified.
The customer service is also not replying back to our sent mails. This is entirely mot acceptable.
Please iniate the refund as soon as possible.
Order id - [protected]

Regards,
Unhappy customer.

My order is
Fashionable simple wear tailored fit solid casual 3 shirts for men
But it was mismatched in my delivery
I got the delivery which is not suit to my order..
My order value is 999.0
Weight:0.45
Dimensions:15×15×10
Date may 24
I need to return and replace my order to poor delivery and the mismatch.
My address : challavanipeta, jalumuru, srikakulam

Hi i am kajal sharma. I have received a call from rajeev agarwal in the morning. He said that i am shortlisted for some prize from snapdeal because i have purchased something online from snapdeal at the time when company was shortlisting their 10 lucky customers and he said i have to pay some amount (1499)for winner id generation so that u can show that id to company when u receive your prize. I had paid the amount and he told that if you have any problem you can contact with me but now i am trying to call him but he is not answering my call. His is contact number is [protected].i also have some more proof like screenshot of my transaction. I have call recording also. Please help me... Its a request to you. Please i want my money back.

I ordered a Redmi Gold Note 5Pro 64GB Mobile Phone on Snapdeal with advance payment of RS.11995/- on 07/04/2019. Accordingly the item delivered on 13 Apr 2019 through Ecom courier. I shocked when opened the packet because a ordinary mobile hand set namely PEACE found inside the packet. Immediately I processed the return/cancel request. But even after lapse of 46 days neither Snapdeal pickup the item nor return my paid amount.

This is a cheater company and cheated me buy sending incomplete/incorrect item i have ordered on order id [protected], i have written from top to bottom ceo to front desk but no one heed they only tried to harass me through sending their courier number of times without my consent and permission to pickup the incorrect cheap item they have delivered for a later refund of amount to hush up the matter they are not trustworthy i will never buy anything from snapdeal.

I didn't get my refund money for my purchase of shoes on please refund my money back to me. As i already complained about this before but o didn't get my money. I[censored] want i'll re submit my ac details please make it possible and i have given a wrong mail for logging into snapdeal ac so please contact me by using my contact number.[protected]
Thank u

I orderd indulekha bhringa hair oil but got duplicate hair oil in indulekha stiker. I am going to file criminal case. Original oil get freez in low temprature but your product did not freez in refrigerator. I am regular custmer of snapdeal but after this i am not going to buy any product from snapdeal. And i am going to say all of my freind on facebook.

My refund 1364 rupees is not come. The product had cancelled but there is no refund money. When i call, he says that the refund had returened. I have given statment yet he is not ready to consider. Please provide is my refund. Thanks

Name - abhishek sharma
Email id - [protected]@gmail.com
Mobile no. - [protected]
Account number - xxxxxxxx0000025
Card no - xxxxxxxx0036
Pic code - 244235

I too received an sms today from snapdeal saying that i have won tatasafari or 1280000 in lieu as cash. They wanted 6500 inr for generating the winner certificate. The person who called me had my complete details including what i bought and at what price and when it was delivered to me by snapdeal. How are the details getting sniffed by the fraudsters from snapdeal? Why is snapdeal not taking action against these fraudsters?

The...

We sent the product for return. But it didn't met the quality check details. It was to be sent back on march22 but it has still not reached us after approximately 2 months. Please look into the matter carefully as a lot of time has passed and still the product or any information has came after that day. It is very poor and unsatisfactory service provided by the company. It should be solved quickly or higher actions could be taken.

It is my request to the nation please boycott company like snapdeal which make people helpless in resolving their complaints.

I did open affiliate account and did promotions worth rs 2400 approximate however and after all the thresholds they did not released the payment. I did initialte the email chain regarding this matter however they keep on denying the threshold is not fullfiled, i have provided all the proof in email chain and then they started ignoring my emails and i am not getting response later on their affiliate programme stopped and my money is lost, i still keep on chaising the company but no luck and they are strong and keep ignoring my case and make me helpless in fighting these giants, you won't belive i did run this email chain for 2 long years and i have proof with me, i did write to the ceo as well but not effective,

Now i am requesting the people of india to try and boycott these companies who don't care about their affilaters or customers in lieu of their profits.

I am ready to share the email chain if required.

Thanks for your support, it is not a big amount however the way it was handled is wrong they are completely ignoring my emails and they don't ever bother it.

On 20 May 2019, I have purchased one MOTO E4 Plus (32GB, 3Gb RAM) with Order Id: [protected]. But the material i received is old and used. Also its charger and its cable is old. This is first time when snapdeal done this cheat with me. I immediately put the return request on snapdeal along with all photographs attached on 20.05.19 with Suborder ID : [protected]. Now three days gone but no one from snapdeal is responding and on tracking return status it was showing CLOSED. this is ridicules what snapdeal is doing