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Snapdeal.com Complaints & Reviews

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Updated: Nov 24, 2025
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Snapdeal.com reviews & complaints page 78

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M
MOHIT PAWAR.M
from Noida, Uttar Pradesh
May 31, 2019
Resolved
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Address: Shop no.845/2 ranibagh Delhi., 110034

Dear,
My sub i'd.[protected] and tracking id.[protected]. Provide me a number for your site, just i call this number... This girl using abuse and miss behavior me. My order not delivered, delivery boy not taking my call, and delivery boy give me excuses.
Kindly rectify this situation and revert me. And give me the information this girl.
Pic attached
+2 photos
Jul 8, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2019
Snapdeal.com Customer Care's response
Dear Mohit,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
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    S
    ShwetaS10
    from Gurgaon, Haryana
    May 31, 2019
    Resolved
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    Resolved

    Address: Pune, Maharashtra, 411006

    I received a call from snapdeal num - +91 70613 31432

    He asked me to pay tax money because i am the winner of snapdeal

    Received sms from bt-snapdl

    Dear customer (Congratulation) you are winner snapdeal company online shopping you won the 1st prize (Mahindra xuv) car our amount rs -12, 70, 000/- plz you have pay government services tax rs 6, 500/-) in state bank of india date 31/05/2019 deposit details for contact me helpline number-+[protected]

    I know this is a fake call, but can this be reported to police by snapdeal company?

    Please take action.
    +1 photos
    Jul 4, 2019
    Complaint marked as Resolved 
    Snapdeal.com customer support has been notified about the posted complaint.
    Verified Support
    Jun 01, 2019
    Snapdeal.com Customer Care's response
    Dear Shweta,

    Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

    Regards,
    Team Snapdeal
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      P
      prajkonwar
      from Guwahati, Assam
      May 31, 2019
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      Address: Dispur, Kamrup Metropolitan, Assam, 781006

      Sir,
      I had ordered a Noctem Chronograph Watch on 20/05/2019( Order No - [protected], Suborder No - [protected] Amount 3, 445/-). But since 23/05/2019 it is showing delivered. Which is I have not received. From Last 1 week have been complaining to snapdeal customer care but there is no response coming from team snapdeal.
      Snapdeal.com customer support has been notified about the posted complaint.
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        H
        hariomsingh241113
        from Kishanganj, West Bengal
        May 31, 2019
        Resolved
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        Resolved

        Address: RANCHI, Ranchi, Jharkhand, 834001

        I have not recieve my snpaedeal courier. My courier seen out of delivery bt not delivered yet. If i m clicking track order, popup delivery attamp unsuccessful. Snape deal not giveen any courier boy contact number even snapedeal not make any call or mail to me about deliivery. I am order the product 5 may 2019 it will be delivered 16 may bt not deliverd yet.
        Jul 2, 2019
        Complaint marked as Resolved 
        Snapdeal.com customer support has been notified about the posted complaint.
        May 31, 2019
        Updated by hariomsingh241113
        No response from customer care or proper info...
        Verified Support
        Jun 01, 2019
        Snapdeal.com Customer Care's response
        Dear Harioms,

        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

        Regards,
        Team Snapdeal
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          D
          from Delhi, Delhi
          May 31, 2019
          Resolved
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          Resolved

          Address: 713209

          I have had a message from snapdeal company (Hp - snpdal), and call from +91 [protected] says that i have won 1st prize or rs 7, 50, 000/-. I would like to know that is that true or fake. It is asked that i have to pay government service taxes rs. 7500/- in state bank of india within 31/05/2019, deposit details help line number is [protected]. I want to know the truth.
          Jul 2, 2019
          Complaint marked as Resolved 
          Snapdeal.com customer support has been notified about the posted complaint.
          Verified Support
          Jun 01, 2019
          Snapdeal.com Customer Care's response
          Dear Dilip,

          Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

          Regards,
          Team Snapdeal
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            S
            Saumru
            from Delhi, Delhi
            May 30, 2019
            Resolved
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            Resolved

            Address: Thane, Maharashtra, 401107

            I have not received the refund of my order which was cancelled about a 14-15 days ago.
            This is not the service to be expected from such a reputed organisation such as snapdeal.
            The customer service has also been terrified.
            The customer service is also not replying back to our sent mails. This is entirely mot acceptable.
            Please iniate the refund as soon as possible.
            Order id - [protected]

            Regards,
            Unhappy customer.
            Jun 30, 2019
            Complaint marked as Resolved 
            Snapdeal.com customer support has been notified about the posted complaint.
            Verified Support
            May 30, 2019
            Snapdeal.com Customer Care's response
            Hi Saumru!

            We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

            Thanks!
            Team Snapdeal
            Today I have aslo calling form in your department on [protected] number.. They are told me that.. Sir you are 1st prize winner.. You gave our account RS. 6600. and we will gave you Rs. 12600000 from snapdeal..
            Snapdeal.com Customer Care's response, May 31, 2019
            Verified Support
            Dear Manish,

            Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

            Regards,
            Team Snapdeal
            I received a call from a guy stating that he's working under snap deal and that I have won mahindra xuv under the lucky draw contest and that I need to pay 6000 and give my bank n aadhar details. He had also messaged me his own details that is his company ID, his aadhar and pan card. I believe it's a scam... Please check on it and do the needful
            Snapdeal.com Customer Care's response, Jun 1, 2019
            Verified Support
            Dear Ceceliya,

            Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

            Regards,
            Team Snapdeal
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              A
              Avel potnuru
              from Mumbai, Maharashtra
              May 30, 2019
              Resolved
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              Address: Challavanipeta ,jalumuru,. Srikakulam, Srikakulam, Andhra Pradesh

              My order is
              Fashionable simple wear tailored fit solid casual 3 shirts for men
              But it was mismatched in my delivery
              I got the delivery which is not suit to my order..
              My order value is 999.0
              Weight:0.45
              Dimensions:15×15×10
              Date may 24
              I need to return and replace my order to poor delivery and the mismatch.
              My address : challavanipeta, jalumuru, srikakulam
              +1 photos
              Jul 3, 2019
              Complaint marked as Resolved 
              Snapdeal.com customer support has been notified about the posted complaint.
              Verified Support
              May 31, 2019
              Snapdeal.com Customer Care's response
              Hi Avel !

              We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

              Thanks!
              Team Snapdeal
              Jun 02, 2019
              Updated by Avel potnuru
              My order id is[protected]
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                I
                Ishu__
                from Mumbai, Maharashtra
                May 29, 2019
                Resolved
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                Resolved

                Address: Dealmaart Delhi, New Delhi, Delhi
                Website: Dealmaart

                Hi i am kajal sharma. I have received a call from rajeev agarwal in the morning. He said that i am shortlisted for some prize from snapdeal because i have purchased something online from snapdeal at the time when company was shortlisting their 10 lucky customers and he said i have to pay some amount (1499)for winner id generation so that u can show that id to company when u receive your prize. I had paid the amount and he told that if you have any problem you can contact with me but now i am trying to call him but he is not answering my call. His is contact number is [protected].i also have some more proof like screenshot of my transaction. I have call recording also. Please help me... Its a request to you. Please i want my money back.
                +1 photos
                Jul 1, 2019
                Complaint marked as Resolved 
                Snapdeal.com customer support has been notified about the posted complaint.
                Verified Support
                May 31, 2019
                Snapdeal.com Customer Care's response
                Dear Kajal,

                Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                Regards,
                Team Snapdeal
                Sir
                Plz tel me what am i was win tata safari or not

                fraud call and taken my money - Comment #3446775 - Image #0
                Snapdeal.com Customer Care's response, May 31, 2019
                Verified Support
                Dear Shubham,

                Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                Regards,
                Team Snapdeal
                Sir i refund my item courier boy not pickup this item and mail me that refund polivy is cloused but no one come to me for pick up they automatically closed
                Rehanmantsha's reply, May 26, 2019
                Snapdeal mail me that address not found no one come to me to pickup this item and resand me mail that refund policy is closed sir what can i do there are no customer care no please pickup it
                Snapdeal.com Customer Care's response, Jun 4, 2019
                Verified Support
                Dear Customer,

                We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                Thanks!
                Team Snapdeal
                Snapdeal.com Customer Care's response, Jun 4, 2019
                Verified Support
                Dear Customer,

                We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                Thanks!
                Team Snapdeal
                Please cancil my order no. [protected]..because I purchase other design n brand so please cancil my this order
                Dear

                Today received a call from snap deal to sms my the bank account and ifsc code.

                I want know the reality of the same and need to confirm.

                Please do call me on my number [[protected]] and confirm the same as per your records.

                Thanks... There is a serious if the information is incorrect. Need to submit the police complaints
                Snapdeal.com Customer Care's response, Jun 1, 2019
                Verified Support
                Dear Anil,

                Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                Regards,
                Team Snapdeal
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                  Jaygurjar
                  from JAIPUR, Rajasthan
                  May 29, 2019
                  Resolved
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                  Resolved

                  I ordered a Redmi Gold Note 5Pro 64GB Mobile Phone on Snapdeal with advance payment of RS.11995/- on 07/04/2019. Accordingly the item delivered on 13 Apr 2019 through Ecom courier. I shocked when opened the packet because a ordinary mobile hand set namely PEACE found inside the packet. Immediately I processed the return/cancel request. But even after lapse of 46 days neither Snapdeal pickup the item nor return my paid amount.
                  +4 photos
                  Jul 5, 2019
                  Complaint marked as Resolved 
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Verified Support
                  May 31, 2019
                  Snapdeal.com Customer Care's response
                  Hi Jay

                  We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                  Thanks!
                  Team Snapdeal
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                    S
                    sam_boy
                    from Delhi, Delhi
                    May 29, 2019
                    Resolved
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                    Resolved

                    This is a cheater company and cheated me buy sending incomplete/incorrect item i have ordered on order id [protected], i have written from top to bottom ceo to front desk but no one heed they only tried to harass me through sending their courier number of times without my consent and permission to pickup the incorrect cheap item they have delivered for a later refund of amount to hush up the matter they are not trustworthy i will never buy anything from snapdeal.
                    Aug 22, 2019
                    Complaint marked as Resolved 
                    Not resolved don't just mark complaint resolved irresponsibly
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Verified Support
                    May 29, 2019
                    Snapdeal.com Customer Care's response
                    Hi Customer,

                    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                    Regards,
                    Team Snapdeal
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                      P
                      Puppy prashar
                      from Doraha, Punjab
                      May 29, 2019
                      Resolved
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                      Resolved

                      I didn't get my refund money for my purchase of shoes on please refund my money back to me. As i already complained about this before but o didn't get my money. I[censored] want i'll re submit my ac details please make it possible and i have given a wrong mail for logging into snapdeal ac so please contact me by using my contact number.[protected]
                      Thank u
                      Jul 11, 2019
                      Complaint marked as Resolved 
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Verified Support
                      May 29, 2019
                      Snapdeal.com Customer Care's response
                      Hi Customer,

                      We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                      Thanks!
                      Team Snapdeal
                      Verified Support
                      Jun 06, 2019
                      Snapdeal.com Customer Care's response
                      Dear Prashar,
                      Hope you are doing well.
                      So sorry that this is taking time, but I just checked, it is definitely being worked on. Thanks for your patience.
                      Regards,
                      Team Snapdeal
                      Jun 09, 2019
                      Updated by Puppy prashar
                      Thanks for giving my refund back
                      With regards
                      Harbans Lal
                      Verified Support
                      Jun 09, 2019
                      Snapdeal.com Customer Care's response
                      Dear Customer,

                      Hope you are doing well.

                      We wish to inform you that the refund against your order from our end has been completed.

                      Regards,
                      Team Snapdeal
                      I had send cctv footage in this matter as asked from me but you snapdeal didn't resolved my problem and on 31may2019 they send me a mail that they are returning my shoes back. They send me msg that[we have shipped your nike zoom pegasus 33 running shoes(color:blue, size:7.5)back to you].Please tell my fault. without any reason they are disturbing me. please solve my problem With regards
                      Harbans lal
                      Snapdeal.com Customer Care's response, Jun 6, 2019
                      Verified Support
                      Dear Prashar,
                      Hope you are doing well.
                      So sorry that this is taking time, but I just checked, it is definitely being worked on. Thanks for your patience.
                      Regards,
                      Team Snapdeal
                      Snapdeal.com Customer Care's response, Jun 9, 2019
                      Verified Support
                      Dear Customer,

                      Hope you are doing well.

                      We wish to inform you that the refund against your order from our end has been completed.

                      Regards,
                      Team Snapdeal
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                        V
                        Vijendra Dube
                        from Mumbai, Maharashtra
                        May 28, 2019
                        Resolved
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                        Resolved

                        Address: Range forest office,akhada ward Pandharakawada,, 445302

                        I orderd indulekha bhringa hair oil but got duplicate hair oil in indulekha stiker. I am going to file criminal case. Original oil get freez in low temprature but your product did not freez in refrigerator. I am regular custmer of snapdeal but after this i am not going to buy any product from snapdeal. And i am going to say all of my freind on facebook.
                        Jun 30, 2019
                        Complaint marked as Resolved 
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Verified Support
                        May 29, 2019
                        Snapdeal.com Customer Care's response
                        Hi Vijendra,

                        We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                        Thanks!
                        Team Snapdeal
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                          A
                          Abhi7895
                          from Agra, Uttar Pradesh
                          May 28, 2019
                          Resolved
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                          Resolved

                          Address: Gajraula

                          My refund 1364 rupees is not come. The product had cancelled but there is no refund money. When i call, he says that the refund had returened. I have given statment yet he is not ready to consider. Please provide is my refund. Thanks

                          Name - abhishek sharma
                          Email id - [protected]@gmail.com
                          Mobile no. - [protected]
                          Account number - xxxxxxxx0000025
                          Card no - xxxxxxxx0036
                          Pic code - 244235
                          Jul 28, 2019
                          Complaint marked as Resolved 
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Verified Support
                          May 29, 2019
                          Snapdeal.com Customer Care's response
                          Hi Abhi,

                          We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                          Thanks!
                          Team Snapdeal
                          Verified Support
                          Jun 25, 2019
                          Snapdeal.com Customer Care's response
                          Dear Abhishek,

                          Hope you are doing well.

                          Apologies for the inconvenience. We wish to inform you that the refund against your order from our end has been completed. As requested over the call, please contact your bank for the issue. They’ll surely help you out.

                          Regards,
                          Team Snapdeal
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                            M
                            mailtovkj
                            from Bengaluru, Karnataka
                            May 27, 2019
                            Resolved
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                            Resolved

                            tata safari prize fraud in the name of snapdeal

                            Address: Bangalore, Karnataka

                            I too received an sms today from snapdeal saying that i have won tatasafari or 1280000 in lieu as cash. They wanted 6500 inr for generating the winner certificate. The person who called me had my complete details including what i bought and at what price and when it was delivered to me by snapdeal. How are the details getting sniffed by the fraudsters from snapdeal? Why is snapdeal not taking action against these fraudsters?

                            The...
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                            Maxwalker
                            from Mumbai, Maharashtra
                            May 27, 2019
                            Resolved
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                            Resolved

                            Address: 182101

                            We sent the product for return. But it didn't met the quality check details. It was to be sent back on march22 but it has still not reached us after approximately 2 months. Please look into the matter carefully as a lot of time has passed and still the product or any information has came after that day. It is very poor and unsatisfactory service provided by the company. It should be solved quickly or higher actions could be taken.
                            Jul 1, 2019
                            Complaint marked as Resolved 
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Verified Support
                            May 27, 2019
                            Snapdeal.com Customer Care's response
                            Dear Customer,

                            We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                            Thanks!
                            Team Snapdeal
                            We have ordered ray ban sunglasses and have recieved the delivery but tje product is not sa per expectation so we request to return our return order confirmed by snapdeal and it was picked by deluvery boy on18 may but still we have not recieve payment back
                            Snapdeal.com Customer Care's response, May 28, 2019
                            Verified Support
                            Hi Amatullah,

                            We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                            Thanks!
                            Team Snapdeal
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                              V
                              verma846
                              from Delhi, Delhi
                              May 26, 2019
                              Resolved
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                              Resolved

                              Address: Kalkaji, New Delhi, Delhi, 110019

                              It is my request to the nation please boycott company like snapdeal which make people helpless in resolving their complaints.

                              I did open affiliate account and did promotions worth rs 2400 approximate however and after all the thresholds they did not released the payment. I did initialte the email chain regarding this matter however they keep on denying the threshold is not fullfiled, i have provided all the proof in email chain and then they started ignoring my emails and i am not getting response later on their affiliate programme stopped and my money is lost, i still keep on chaising the company but no luck and they are strong and keep ignoring my case and make me helpless in fighting these giants, you won't belive i did run this email chain for 2 long years and i have proof with me, i did write to the ceo as well but not effective,

                              Now i am requesting the people of india to try and boycott these companies who don't care about their affilaters or customers in lieu of their profits.

                              I am ready to share the email chain if required.

                              Thanks for your support, it is not a big amount however the way it was handled is wrong they are completely ignoring my emails and they don't ever bother it.
                              Jul 3, 2019
                              Complaint marked as Resolved 
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Verified Support
                              May 27, 2019
                              Snapdeal.com Customer Care's response
                              Dear Customer,

                              Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                              Regards,
                              Team Snapdeal
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                                Deepakyadav91619
                                from Ramapuram, Andhra Pradesh
                                May 26, 2019
                                Resolved
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                                Resolved

                                Address: Guest House no 2, Shahi Exports pvt ltd, Nidige Industrial area, near Machenhalli, Shimoga, Karnataka, 577222

                                On 20 May 2019, I have purchased one MOTO E4 Plus (32GB, 3Gb RAM) with Order Id: [protected]. But the material i received is old and used. Also its charger and its cable is old. This is first time when snapdeal done this cheat with me. I immediately put the return request on snapdeal along with all photographs attached on 20.05.19 with Suborder ID : [protected]. Now three days gone but no one from snapdeal is responding and on tracking return status it was showing CLOSED. this is ridicules what snapdeal is doing
                                +2 photos
                                Jun 27, 2019
                                Complaint marked as Resolved 
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Verified Support
                                May 27, 2019
                                Snapdeal.com Customer Care's response
                                Dear Customer,

                                Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                Regards,
                                Team Snapdeal
                                Jun 01, 2019
                                Updated by Deepakyadav91619
                                What the hell you are working on my complaint. Not even a single reply / call or mail from your side.
                                Worst servic of snapdeal.
                                Never purchase phones and costly items from snapdeal.

                                Goel or bansal whoever the owner of snapdeal is afterall a cheater
                                We have not recive payment back for retrun of rayban sunglasses for rs 645 as the return was picked up by ur dilevery boy on 18 may
                                Snapdeal.com Customer Care's response, May 28, 2019
                                Verified Support
                                Hi Amatullah,

                                We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                Thanks!
                                Team Snapdeal
                                I had received a call from Mr. Nitin Kumar Singh, Senior S. Executive, ID NO. 15852393. He is said to me that you had won Tata Safari in lucky draw and
                                demanding 6500/- for delivery the won prize.

                                Is any lucky draw had been declaired there.
                                manish fender's reply, May 18, 2019
                                pls let me know soon
                                Snapdeal.com Customer Care's response, May 28, 2019
                                Verified Support
                                Hi Manish,

                                Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                                Thanks,
                                Team Snapdeal
                                Worst service of snapdela.
                                Not even replying to mails and calls. They provided old/used motorola mobile phone.

                                Never purchase product from snapdeal
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                                  A
                                  amatullah
                                  from Mumbai, Maharashtra
                                  May 25, 2019
                                  Resolved
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                                  Resolved

                                  We haveorder rayban sunglasses to snapdeal online shopping for rs 645 we got the dilevery on 18 may 2019. And due to size isssue we return the sunglasses to snapdeal boy after making return and refund process. The snapdeal confirm the product but still we havw not get the refund in our account. We are demanding our money back. We are made fraud by snapdeal plz do query for our refund
                                  Jul 4, 2019
                                  Complaint marked as Resolved 
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 27, 2019
                                  Snapdeal.com Customer Care's response
                                  Dear Customer,

                                  We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                  Thanks!
                                  Team Snapdeal
                                  Verified Support
                                  May 28, 2019
                                  Snapdeal.com Customer Care's response
                                  Hi Amatullah,

                                  We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                  Thanks!
                                  Team Snapdeal
                                  Please urgently take action related to fake call from Snapdeal company who call people to through lucky draw .they send messages and call and take amount to people and transfer their account
                                  Snapdeal.com Customer Care's response, May 27, 2019
                                  Verified Support
                                  Dear Monika,

                                  Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                                  Regards,
                                  Team Snapdeal
                                  I ordered a power bank by cell no [protected]
                                  Order was placed for black colour but it's maroon colour and also it has loose connection, I am finding difficulty to charge mobile with this.I want to change this ASAP
                                  Snapdeal.com Customer Care's response, May 27, 2019
                                  Verified Support
                                  Dear Chandrashekhar,

                                  Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                  Regards,
                                  Team Snapdeal
                                  Few days back i ordered indulekha oil a pack of three and when it was opened two bottles were halfly filled and one was not even half! This was really disgusting! Wasn't expecting this from snapdeal! Heard alot about this site but now won't be preferring this to others!
                                  Snapdeal.com Customer Care's response, May 27, 2019
                                  Verified Support
                                  Hi Shreya,

                                  Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                                  Regards,
                                  Team Snapdeal
                                  I had sent back the item through dtdc since pickup facility was unavailable. Courier has been siccessfully delivered, but Snapdeao did not refund back my money. such a FRAUD Snapdeal is.. Snapdeal is a thief.

                                  did not get refund - Comment #3444585 - Image #0
                                  did not get refund - Comment #3444585 - Image #1
                                  Snapdeal.com Customer Care's response, May 28, 2019
                                  Verified Support
                                  Hi Abhisneha,

                                  We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                  Thanks!
                                  Team Snapdeal
                                  I book a bluethooth but after evening it is not working.
                                  Snapdeal.com Customer Care's response, May 28, 2019
                                  Verified Support
                                  Hi Nisammuden,

                                  We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                  Thanks!
                                  Team Snapdeal
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                                    M
                                    Mokshith Andrew
                                    from Hyderabad, Telangana
                                    May 25, 2019
                                    Resolved
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                                    Resolved

                                    I have ordered a watch in snapdeal.. But it was not satisfactory.. So i want to get it returned.. I have put an return request... They have processed it but at that time of pick up date.. They suddenly closed the return request.. I have tried calling the helpline n even mailed.. But no response from the snapdeal.. What a disgusting customer care.. I just wanted to return the product and get refunded as soon as possible
                                    Jul 3, 2019
                                    Complaint marked as Resolved 
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 27, 2019
                                    Snapdeal.com Customer Care's response
                                    Dear Customer,

                                    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                    Regards,
                                    Team Snapdeal
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                                      A
                                      ajaynoida09
                                      from Mumbai, Maharashtra
                                      May 24, 2019
                                      Resolved
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                                      Resolved

                                      Dear customer care,

                                      I purchased indulekha bringha oil batch no zfr-64 online from snapdeal. Order id: [protected] indulekha bringha selfie bottle hair oil 100 ml each 3 bottles
                                      My previous purchase of the same oil is in a frozen state this oil is in liquid state (Coconut oil tends to freeze in winters), and smells different from that of the previous purchased oil. Could you please confirm if there is some change in the concoction.
                                      I sent a complaint to unilever and they have confirmed it is a fake product.
                                      +4 photos
                                      Jul 1, 2019
                                      Complaint marked as Resolved 
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 27, 2019
                                      Snapdeal.com Customer Care's response
                                      Dear Customer,

                                      We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                      Thanks!
                                      Team Snapdeal
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