Snapdeal.com Complaints & Reviews

Hi,

I have received a message from snapdeal that i have won 1st prize tata safari on 9th anniversary, this is valid of today only.
Also, i have received a call from[protected] to avail this prize you have to pay 6500/- registration fees and i will receive my prize within 1-2 days.

Can you please this valid or fake? Looking forward to your response

I ordered 2 item.. Hair oil and one phone.. Hair oil is not original and i placed return order and phone is very much old and back case not attached in back panel.. There is lot more scratches in display.. And i already placed a return order but they only returned one item only.. Snapdeal team sent an email and they ask me to do take some photos and sent to them.. And i did it, till now no reply..

Received a seal opened philips qt4011 beard trimmer (Black) trimmer on 18th may, when i opened the box, the trimmer accessories like brush, pouch were missing, seal on the box tampered with, duplicate charger, syska charger instead of original philips charger. I raised a return request immediately, even before the product showed delivered on my snapdeal orders, by entering the invoice number and the return request was processed.
Today on 19th i see that my request has been rejected and i cannot return the product, i cannot even find a way to contact their customer service.
I started shopping since a month on snapdeal for the exiting offers they have, but i have been cheated today. They mostly sell fake products, no e-commerce will sell you a used product. Please take back your charger and i am never coming back to snapdeal.com

I have purchased a mobile phone worth rs. 318 + delivery charge and received the item. I have got a message and call from [protected] "you are winner of snapdeal online shopping you have won the prize (Tata safari) which cost rs. 12, 60, 000. The charge of regn. Service charge pay."

Their bank account details are follows:
Jagdev yadav a
A/c no. [protected]
Ifs code sbin0032283

Pl. Handover the details to cyber cell for urgent action.

A settlement has been done by the snapdeal's officers to send a amount of rs 500 for repairing cost of the product in the month of april the officers fully aware that a refund of rs 500 already has been made in the month of december. Because the product is so bad (It was still under warranty) and no response from the company (Where the product has been bought), a new settlement has been done to refund another rs 500 in the month of april to repair the product by snapdeal's officers. They were fully aware of previous refund and the present refund. But they did not send the amount still now. When sending a reminder about this they are sending false messages to my email and to my mobile like payment would be credited within 7 day's.

On 3rd may i have received product samsung na neckband wireless earphones with mic sub order id [protected].
I had lots of irregularities while opening the packaging of product
1. The box meshed and tourned.
2. The product was not according to images which are in display while purchasing.
3. So i put a return request on 3rd may.
4. After sending images company did not arrange pickup man for return of faulty and different product.
5. Finally they closed my return request when in see the update on 18/5/2018 without giving me the a solution of my return request in a proper way.

From such incident i feel the company has no good and customer caring personal, snap deal thinks that customer has no sense of judging the product between the product purchased and product received.

If such thing has to be done then requesting of images again and again without giving me a convincing solution.
After many request company didnot arrange pickup man for the return or to check product which was sent by snapdeal.

Company customer call center is also poor status they are based on only fixed lines... No alternates or no such options... To resolve the problem which was done by company dealer.

I want to know how can company close the request without convincing the issue to the customer.

I again request please arrange a pickup man to check the product which was delivered to me by snapdeal so that i can put my view against your faulty and different product and to continue shopping on snapdeal in future.

Image 1. There are no buttons behind the neck bend as in the picture which is displayed for purchasing.
Image 2. There are track changing and volume buttons as displayed in images of purchasing
Image 3&4. There is no mic as shown in displaying image and mic provided in product sent the snapdeal is behind the neck...
Image

Thankyou

Praveen
[protected]
[protected]

They are not allowing me to initiate return request since yesterday. I ordered one flip cover from snapdeal but it is too big for my phone also quality is very cheap. So i tried to return on their website and filled all the information but when i clicked on refund it shows red circle symbol which does not allow me to fill up my bank account details.

Send a defective product karbonn a108 grey now deny the seven day's reund policy of trustpay. I ordered the product on 7.5.2020 and it reached me on 13.5.18. The product is so defective that it's one sim slot is totally damaged and some blue colour comes suddenly in the screen. It seem they send me some used product returned by someone. When i raised the complain to return the product within three day's they fully deny to return the product. They fully deny their seven day's return policy of trustpay.

Hi snapdeal team,

I have ordered nike kd10 shoes worth rs 3199, after 10 days i have got the different shoes with wrong shoe size, so i have requested for replacement after 3 days someone came and pick the shoes for replacement, today 18th may in night 12 o'clock i got the message that your shoes has been delivered on 16th may but i havn't received the shoes yet. This is very harassing for me.
I dont know what the hell is going on with snapdeal, it already been 20 days still not get my order and its showing delivered.
On 16th i got message with name manish ([protected]) courrire boy who was sipposed to deliver my order on 16th may but i was not availbale that so i have called manish and requested hom to deliver the product on next day (17th) but on 17th not getting any repsonse, i have called him today also but he is not giving any proper response.


I don know how snapdeal managing the things, thisis not first m facing issue with snapdeal i never got my correct order in first time, each have to replace twice or thrice but this time is crosses the limit without delivering my order showing delivered that alos back date.

How could this possibe i am getting delivering at mif night 12 that also after 2 days on 18 th m getting message for 16th.

This is completely harassment for the customer, please deliver my order else return my money, else i will take legal option on snapdeal and give very bad review to snap deal.
Snapdeal has to pay for this harassment

Order id: [protected] (2 items)

Regards,
Amit verma
Ph - [protected]

I have purchased fast charger but it is not working as fast it should be and not original also..
I have complained a lot even asked for return but still not refunded..
It also sending this message' we are unable to process your return request as it did not pass through our internal quality checks'
Complained twice but didn't get any response or even calls are fully computerised...

On April 20th, I bought a watch from the Snapdeal Company, but it was damaged and I returned it on that day. Even so many days ago they did not come back to buy it or return my money. Please make a decision in my case. I complained to Snapdale Customer Care that you had a fifteen times complained, but no response was there to send a message and send a message that will come today. I'll be tired of sending them this email

I ordered the product but i didn't get the refund. But it is not correct way to behave such with customers... I need the refund and i submitted the bank details also. Do soon as it possible i can't wait anymore it's too late understand my problem. And you can call me [protected] my contact number.. Thanks do soon as it possible i will be waiting for your reply

Received a letter with a intimation of rs.1lakh and with a scratch card.in the scratch card it was mentioned the i have won 10 lakhs in total 11 lakhs. For that i have to deposit 1% i. E 8800 to person named kamalesh bhatiya a/c no.[protected] ifsc code sbin0007423. It should be a cheating call. Please take necessary action. The mobile no is available [protected]

Hi i'm dilip from hyderabad i got call from snap deal company and sad that you won tata safri car you need pay 4500 for entry
And i paid after that again i get call from sbi bank they sad to pay 18900 for tranfar money to you are account that also pay and again call from sbi bank and sad pay 9300 for check update than i thought that they cheat mee snapdeal number [protected]. [protected]

I received a message from BX-SNPDIL on[protected], informing me that I have won a Tata Safari car valued Rs 1260000.00.Thereafter I received call from [protected] in form me to send Rs 6999.00 via NEFT to account number [protected] of PREM LAL NISHAD SNAPDEAL. I send the money. Then received another call and message to pay Rs 26200. which I also paid. Then again came a message informing me to pay further Rs.37800.00, which I also paid in the same account today. Then again one telephone call from the same mobile number informing me to pay activation charges of Rs 94000.00 for my PAN.
I think these is a fraud game. Kindly look into the matter and resolve at earliest
Enclose photo id card of the person calling. Also received mail from SBI.

Dear sir/mam
My order I'd:-[protected] जो हम दिनांक-14/050/2019 को रात में किये थे. 29/05/2019 को शाम में 4:00pm Delivery हुआ था. seal open करते हि very large Size था.हम sanapdeal Customer Care में फोन किये. वो वोले 24hours me pick up होजेगा लेकिन आज तक pick up नहीं हुआ है. courier वाले को फोन करते फोन pick नहीं करते हैं.या करते भी है तो वोलते है शाम में या सुबह आते हैं.लेकिन आज तक नहीं आये और Courier Person Manson करते हैं Pick up फैल. Courier person and Flipkart bolte Hain Jisko bolna hai bol dijiye Humko Koi Fark nahi padta hai. Or aaj v courier person ka phone switch off hai. Please Help me.

I have got a letter which was posted on my address yesterday it was having my number and in that pocket there was a foam to be filled for a price and a scratch card in it, and I got 1 price that is car of maruti and they are asking about bank details and adhar card details and to pay 1.5%of the amount that is 9000 . So i want to know is this fraud and if it is please take care about how did they got my address and number and other details I'm providing there number which they have mentioned for ur ease this is there number [protected] and [protected] and a gmail account named as [protected]@gmail.com was provided in the letter please help us about this . Thank you

Dear sir/mam
My order i'd:-[protected] जो हम दिनांक-14/050/2019 को रात में किये थे. 29/05/2019 को शाम में 4:00pm delivery हुआ था. Seal open करते हि very large size था.हम sanapdeal customer care में फोन किये. वो वोले 24hours me pick up होजेगा लेकिन आज तक pick up नहीं हुआ है. Courier वाले को फोन करते फोन pick नहीं करते हैं.या करते भी है तो वोलते है शाम में या सुबह आते हैं.लेकिन आज तक नहीं आये और courier person manson करते हैं pick up फैल. Courier person and flipkart bolte hain jisko bolna hai bol dijiye humko koi fark nahi padta hai. Please help me.

Gourav kumar jha
Muzaffarpur bihar
[protected]

Please change the delivery system change in ujjain as the person's are really very bad attitude towards customer which cause your customers satisfaction down. Some of them are ready to fight iam having a very bad experience with my order and want to file an fir on such person i request to snapdeal please take an action against the outsourced delivery system. Whoch could also spoil your reputation and connectivity with customer

I ordered a nokia phone 5310 on 06 may 2019.. I accept the delivery on 13 may 2019. When i opened the snapdeal wrapping i found mobile phone box seal is broken and also the box not belong to nokia brand. I suspect something wrong. But after opening the box (Which was already opened sealed) i found the nokia set is not fresh product. It was used one.. With lots of body damages from inside.. I request you to please take strict action refund my money which i payed in cash as soon as possible, otherwise i will take legal action against the snapdeal.. My order order id: [protected]..

Thanking you..