Snapdeal.com Complaints & Reviews

I purchased boat bassheads 225 earphones via snapdeal on 2nd jan 2019 but they delivered me a fake boat bassheads 225 earphones, one side of earbud is stopped working in one month only and now i am not able to get invoice of that product anywhere for raise a query. I mailed them but they didn't reply. They just told me to check for the invoice at my order section but there is no such invoice. Plz help.

I bought a product 3 months ago. The product creates so many difficulties while stitching. In past 3 months nearly 2 to 3 weeks only i used. Bobbin case was broken. I want to replace or service the product but the Snapdeal team couldn't resolve my issue. In product box there is no customer care number.spare parts also not available in local service center

My sub order id - [protected], versace fragrance bright crystal. Which i received broken and empty perfume bottle. I have requested for return pick up on 14th april 2019 but its been almost a month they have rescheduling the pick up of return item. I have contacted the customer care and also email numerous time at helpcentre snapdeal but no response apart from rescheduling everyday. Snapdeal have made such a bad impression firstly on delivering empty and broken perfume bottle and secondly by delaying refund of my money. Such a horrible service.

I received a letter stating i've won 100000 rs and i have to call in snap deal number and give my details. So i did that, called in the number, give the person my bank details. Then later i realised something fishy. I googled it, and read some of snap deal complaints forum, that's when i realised i'm tricked. I called that person again, and he told me that why did u give your bank details, and that instead of depositing money he is going to withdraw money and abruptly hung up on. His number is also listed as snapdeal number which is : [protected]

I booked a card holder in snapdeal. And order id is [protected] and i raised return request for same item. But, they postponing return request pickup and i am trying to contact customer care service, and i dropped a mails regarding this issue as well but, till now not yet responded.

It's very worst service.

Order id [protected]
Suborder id [protected]

I bought an earphone from snapdeal but it doesn't work so i Register my complain but in this process i need invoice of that product but this company is not able to give me i am trying to reach with their customer care but they didn't help me

Ordered a fastrack ladies watch (Rs650/-) from snapdeal.com. A box is delivered today and asked for rs650 which is given to the delivery boy. He went away receiving the money after which i checked the box and found it was empty. I suddenly called that delivery boy but he told it was not his mistake, his job is just to deliver the courier. Then i registered a complaint in their site snapdeal.com. Kindly take necessary action.

Sir i. Have booking one mobile phone named as xiaomi redmi on 29/04/19 for rs 4999 and paid amt by credit card
On 02/05/19 i received delivery at 7.30 pm
Through courier when i opened the packet
I found that there was no mobile and charger only back cover of mobile. I mailed to customer care but no body is responding please take immediate action
Booked order no [protected] sub order no [protected] invoice no saefe0/19/180
Z s borkar
Mob [protected]

I have ordered a trackpant from snapdeal. But it is short for me. I have requested for refund and the courier boy from snapdeal has picked the parcel on 27th april 2019 and today the date is 3 may 2019 but still nothing has happened. There is no progress in the return request.
My trackpant has beed picked up and also i did't got my money back.
And you guys are playing with my patience now.
Reference no[protected]
Order id - [protected]
Please, do refund the amount as snapdeal is one of the big online shopping sites.
Otherwise i will file a complaint in the consumer court for the same.
Because i have already mailed you regarding the same but nothing has happened till now.
I have twitter and consumer court both if i did'nt get my money back.
Refund the amount asap.

Thankyou

I have received a damaged and non working watch

When i request the return they told me they cant return the product when i ask them the reason they refuse to tell anything

After that when go through their twitter handle they told me they will reply me but after 2 day they call and refused to return the product.

I my jio phone purchased by me. Snapdeal provided me a incorrect imei no on invoice. I contacted snapdeal and they said that they can't go with return. But really i don't want return. I just need a corrected soft copy of my invoice. No return or replacement needed. Order id [protected]. It was buyer before 8 months ago. There was wrong imei no shown on the invoice as from the phone. When asked company they denied to help me and said it is beyond their tat. But i am saying that to them only correct the bill. I need no return or replacement. Product is genuine but please correct the bill for me

I have received this message two times..
1.{congratulation you are winner of snapdel company online shopping you won 1st prize tata nexon car or amount rs 6, 90, 000/- plz you have pay government services tax rs 6500/-) in state bank of india details helpline number [protected]}
Than
2.{congratulation you are winner of snapdel company online shopping you won 1st prize tata nexon car or amount rs 6, 90, 000/- plz you have pay government services tax rs 6500/-) in state bank of india details helpline number [protected]}
They asked me for 6500/- registratio. Fee and when asked for cash they asked about my adhar and account details... Thn i asked about them they shouted and misbehaved with me. I absolutely confirm they are fraud and they are cheating us so kindly take action against them.

Sir mere pass snapdeal ki taraf se ek call aaya ki aap ek lucky draw ke winner h aapko sarfari car mili h to aap registration fees 6, 600 rs jmaa kraye me kya kru sir plzz help me unhone apna aadhar card or pan card ki photo bhi bheji h sir or mere bank detail or pese mang rhe h kya ye shi h no. H sir

I had ordered for 6 vatees idli vessel but got 4 vessel idli vessel delivered. I want to replace. I paid 1560 for vessel and total other charges 1609.

I raised for return replacement and finally says that request could not be raised. Then i call centre, it days mobile no. Not registered. I hv 2 nos only [protected] and [protected]. Both i am not able to call. My order details i am attaching here with order no.[protected] dated 21.4.19 and delivered on 24.4.19.

Regards
Sohini koroth

They are not pick up my order.. They are saying your return request has been closed. Please immediately doing an action nd start your refund process. I trusted on snapdeal but you guys break my trust from snapdeal... I never buying any product from snapdeal again... Why r u guys closed my returning request. It's not written on your policy. I was sending return request on that day when i recieved order so why u guys closed returning request. Please solve my problem as soon as possible. Thank u

I'm Tasveer Ahmad dar
i have a request that snapdeal company call me for prize then tell me
You deposit 25000 then not recieve my call

I have ordered two ladies watches on cash on delivery and when i received the watches i can see only one watch in the box and i have paid amount for both watches and i am calling to multiples time to customer care but unable to reach out to them and also i send the multiples mail but i didnt receive proper input from them.

i dont know what to do in this case and where i have to go i dont know why they have given contact number or mail id if they are not responding.

Regards,
Vijay Pal

I didn't receive my package, i didn't receive any call but order status is showing, it is delivered. Snapdeal service is pathetic, i ordered on 25 April till now i didn't get any package and status is showing delivered. I also check with my neighbors but they also did not received it
Order I'd : [protected]
Product : samsung Sl-m2021 laserjet printer black and white
Price : 6840

The nike shoe product got delivered on 14th march 2019. Snapdeal said the product didn't get delivered and hence cannot take return.. Well they said it is cancelled from sellers end. I'm sharing all the required documents to prove it.. If had not been delivered and paid on cod how am i able to show these proof.. You have any answer to it..

Therafter i mailed repeatedly mailed snapdeal and they replied on 17th april they will do needful within 48hrs

On 27th when i was having an exam.. A guy came to my home and took the return quoting it was from snapdeal where my parents gave him.. Now i don't know whats happening. My parent were shown with info in mobile..

After my exam ws over i came to know there was a return had doneabd courier person took away the product..

Its heartbreaking to have such service frm snapdeal and i'm broken.. I'm totally disappointed.. Atleast don't cheat me thats my least and last request... I don't think you snapdeal live with the stolen or cheated money..

Now they took away the shoe and have not provided me with the refund and tnow they are saying it has never got delivered.

I ordered a beardo oil from snap deal i got my delivery on 18 april but i got delivered with something i didn’t ordered, so i demanded replacement and the next day it was taken but aftet that its been 10 days i’ve been fooled. It was a message saying my address was incomplete and the very next moment, i got a call for my address confirmation as well but then too its the same case. Snap deal even don’t have a customer care executive to talk to and their late delivery and # customer service is not tolerable. What if a consumer delays payment, would they accept??? Snap deal should be shut down. Its a waste of time and service