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Snapdeal.com Complaints & Reviews

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Updated: Nov 24, 2025
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Snapdeal.com reviews & complaints page 86

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G
Gopi Dhakal
from Kolkata, West Bengal
Apr 6, 2019
Resolved
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Someone call to me n saying that i m nikit kumar singh from snapdeal... He says that u have win rs 12500000 and have to pay rs 8000 for registration fee... After investigation i get to know that he is using id of others... He is frauding people... What the indian law is doing track him n punish him... As soon as possible.
Documents he have sent to me adhar card., pan card, which i have uploaded..
+2 photos
May 10, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2019
Snapdeal.com Customer Care's response
Dear Gopi,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal
Verified Support
Apr 09, 2019
Snapdeal.com Customer Care's response
Hi Ashish,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks!
Team Snapdeal
Someone call to me n saying that I m from snapdeal... He says that u have win rs 12500000 and have to pay RS 6200 for registration fee... After investigation I get to know that he is using ID Of others... He is frauding people... What the Indian law is doing track him n punish him... As soon as possible.
havaldar romesh singh
a/c [protected]
sbin0001886
branch kurla mumbai
me 6200 jma kene ko kha
mobile no [protected]
Ashutosh Chakrvarti's reply, Apr 8, 2019
my mobile no 9839398051
My return request closed please help me...

I am complaining about fraud call. - Comment #3399853 - Image #0
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    revatii
    from Noida, Uttar Pradesh
    Apr 6, 2019
    Resolved
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    I have purchased 6 bottles of indulekha oil on 8 march 2019. I doubt the aroma, color, and consistency of the oil. After applying the oil skin started itching and i got rashes. I thought i might be having an allergy of a particular product but my friend faced the same problem who purchased the same on snapdeal.
    Please confirm the authenticity of the indulekha bhringa hair oil product sold by snapdeal as it is related to health.
    Please i request you to confirm the authenticity.
    May 8, 2019
    Complaint marked as Resolved 
    Snapdeal.com customer support has been notified about the posted complaint.
    Verified Support
    Apr 06, 2019
    Snapdeal.com Customer Care's response
    Dear Revatii,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

    Regards,
    Team Snapdeal
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      V
      vi004
      from Delhi, Delhi
      Apr 6, 2019
      Resolved
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      Address: 395009

      Hello sir
      Snapdeal delivered me empty shipment means just send me brand box of company by arihant infocom, bangalore (Seller). When i reached to snapdeal they mailed me that kindly mail them snapshot of product which i received and i mailed all documents with signed undertaking indicates i received empty shipment from snapdeal though they were not ready to give me replacement of product or refund. Kindly do something needful.

      Order no [protected]
      Suborder no [protected]

      Order no [protected]
      Suborder no [protected]
      May 7, 2019
      Complaint marked as Resolved 
      Snapdeal.com customer support has been notified about the posted complaint.
      Verified Support
      Apr 06, 2019
      Snapdeal.com Customer Care's response
      Dear Customer,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

      Regards,
      Team Snapdeal
      Apr 30, 2019
      Updated by vi004
      Where is my product? its already more than 1Month
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        V
        Vin004
        from Surat, Gujarat
        Apr 6, 2019
        Resolved
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        Address: 395009

        Hello Sir
        I placed an order for 2TB WD my passport external Hard Drive and snapdeal seller name arihant infocom, Bangalore send me 1TB WD my passport Hard Drive; all document sent to snapdeal though they were denied to accept return. Kindly do something needful. As such complaint raise within 48 hours of delivery.
        ORDER NO [protected]
        SUBORDER NO [protected]
        May 7, 2019
        Complaint marked as Resolved 
        Snapdeal.com customer support has been notified about the posted complaint.
        Verified Support
        Apr 06, 2019
        Snapdeal.com Customer Care's response
        Dear Customer,

        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

        Regards,
        Team Snapdeal
        Apr 30, 2019
        Updated by Vin004
        Hello Sir

        What is status of my complaint.
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          V
          Vivek Phulari
          from Bengaluru, Karnataka
          Apr 6, 2019
          Resolved
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          Address: 10TH MAIN ROAD, Bangalore, Karnataka, 560080

          Hi, i have bought the dell 3d, l702x laptop battery having capacity 7850mah equivalent to 87kh from snapdeal on[protected]. The seller 'saji computers, coimbatore' have clearly mentioned about the product that it is the right match for dell xps l702x laptop.
          The battery was delivered on 01st-april 2019. After opening the box, i found that the dell battery is not at all original, it has scratches on its surface, edges, with missing cushion rubber support on bottom with dust accumulated on two corners of battery. It was certainly refurbished battery & not original at all. On top of this the sticker on battery says it is having capacity 49wh equivalent to 4414mah. Which is half of the displayed product capacity of 7850mah. Due to this low capacity battery, my laptop does not boit/restart on delivered battery at all.

          Snapdeal have send me wrong, old, refurbished product & i requested immediately to return the product & requested to refund my payment, as the delivered battery does not suit my laptop.
          But snapdeal have send me a email to take the battery to nearest dell service centre & either get it serviced (As they claim it is under warranty) or else get a letter from them that why its not a right match battery & submit such letter/report along with service centre seal & sign within 15days or else the product will be considered sold.

          I have replied by email to snapdeal that i'm not going to take the peice of crap to any service centre & go for servicing because they claim it is under warranty. Why should customer suffer if the product delivered is faulty, incorrect model?? What will dell do, if i'm trying to use a 50%capacity battery?
          I have requested snapdeal to refund, but from past 5days now, they are just sending me same msg that the return of product is 'under review' & mention that they will contact me in 24hrs, but nothing is progressed.
          Snapdeal & it's associate party seller saji computers, both are cheats. They have cheated me by sending wrong, unmatched, old, refurbished battery & are now not responding to any emails.
          Neither snapdeal nor saji computers have any phone number to call them & complain.

          All new customers pls be well informed that snapdeal doesn't have any call centre number, you cannot talk to any person in snapdeal on their customer care number. I have spend ₹6030/- to buy this laptop battery from snapdeal as it wasn't available on amazon/flipcart. I made a big mistake in believing snapdeal. Never buy anything from them. They are cheats & loot our hard earned money.
          Vivek phulari
          Karnataka solvents pvt ltd
          Bangalore
          May 9, 2019
          Complaint marked as Resolved 
          Snapdeal.com customer support has been notified about the posted complaint.
          Verified Support
          Apr 08, 2019
          Snapdeal.com Customer Care's response
          Dear Vivek

          Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

          Regards
          Team Snapdeal
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            M
            Muhammad azarudeen
            from Mumbai, Maharashtra
            Apr 6, 2019
            Resolved
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            Address: 3,GREEN FORT, PERUR PACHAPALAYAM, PACHAPALAYAM, Coimbatore, Tamil Nadu, 641010

            Sir.. I have placed an ordered of RAY BAN AVAITOR green aviator sungalsses in ur snapdeal app.. On 20/3/19.
            I refund the product.. Iniated date: 29/03/2019..but the money didnt came to my bank account ... I called the customer care no also.. The customer service man said.. Sir.. Wait for till 4/04/19..i returned the money to ur bank account.. But he doesn't send my money..
            Order id: [protected]
            May 22, 2019
            Complaint marked as Resolved 
            Snapdeal.com customer support has been notified about the posted complaint.
            Verified Support
            Apr 08, 2019
            Snapdeal.com Customer Care's response
            Hi Muhammad

            We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

            Thanks!
            Team Snapdeal
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              A
              Arshid Hussain
              from Mumbai, Maharashtra
              Apr 5, 2019
              Resolved
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              Address: Awantipora, 192122

              My online products can order for after few days cancelled why first up all when order is conformed then message is ur product is deliver few days after few days product can not reach why
              This also happened with my friend
              I never shoping ur company snapdeal
              U can wast our time and cheat us
              My time is wasted
              I trust snapdeal but i do not know they cheat us
              My samsung baby chair wheel
              My chargable light
              My friends bag can not reach
              No courier can call us why ur product is not reached
              May 7, 2019
              Complaint marked as Resolved 
              Snapdeal.com customer support has been notified about the posted complaint.
              Apr 05, 2019
              Updated by Arshid Hussain
              Order Update: Hi Arshid, your order for Samaaya Baby Kids Multi Color 3 IN 1 Fold Able Red Walker( Rocking Chair, Swing, Walker, Pram, Stroller, Carrier All In One) has been cancelled due to an issue at our courier's end. This surely is a rare instance and we apologise for the same.? If you had paid the rest of the amount online before delivery, the amount will soon be credited in the appropriate account. Order Update: Hi Arshid, your order for Rock Light 12W Emergency Light Solar Lantern, Torch, Mobile Charging Multicolor - Pack of 1 has been cancelled due to an issue at our courier's end. This surely is a rare instance and we apologise for the same.? If you had paid the rest of the amount online before delivery, the amount will soon be credited in the appropriate account. Order Confirmed: Arshid, your order for Rechargeable USB... will be delivered between 11 Apr, 2019 - 13 Apr, 2019. Track order at www.snpdl.in/jtve0zaat
              Only cheat first conformed aftet few days ur order cancellex
              Verified Support
              Apr 06, 2019
              Snapdeal.com Customer Care's response
              Hi Arshid,

              We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

              Thanks!
              Team Snapdeal
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                P
                pushpa_02
                from Bengaluru, Karnataka
                Apr 5, 2019
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                Address: 560100

                I don't know how to talk to customer care even i try using their customer care number. No option to talk to executive. Have problem with my order and i cannot contact through my registered mobile number [protected]. It's a prepaid order. I am being cheated. Need a call from snapdeal before i go to consumer court.
                Mera 855rs return kijiye. Already more than 1 months complete ho gya hai complain kiye mujhe. Koi bhi response aapke side se avi tak ni mila hai.

                Mere pass dono product delivery nahi hua hai.
                +2 photos
                May 9, 2019
                Complaint marked as Resolved 
                Snapdeal.com customer support has been notified about the posted complaint.
                Verified Support
                Apr 08, 2019
                Snapdeal.com Customer Care's response
                Dear Pushpa,

                Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                Regards,
                Team Snapdeal
                Apr 29, 2019
                Updated by pushpa_02
                Hi,
                mujhe avi tak Order ID: [protected]
                ka koi bhi solution nahi mila hai snapdeal wlo se.
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                  V
                  Vivek Chhillar
                  Apr 5, 2019
                  Resolved
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                  Resolved

                  Address: Vivekanand nagar near adidas showroom, Jhajjar, Haryana, 124507

                  Snapdeal is nit take any action against the product which i order and recently i talk to one of snapdeal executive name shubangi i tell him my problem regarding shoes she said dont worry we will help u in 24 hour but no notification i received yet they all are making fool of customer strict actions should be taken against snapdeal
                  May 17, 2019
                  Complaint marked as Resolved 
                  Verified Support
                  Apr 11, 2019
                  Snapdeal.com Customer Care's response
                  Dear Vivek,

                  Hope you are doing well.

                  So sorry that this is taking time, but I just checked, it is definitely being worked on. Thanks for your patience.

                  Regards,
                  Team Snapdeal
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                    T
                    Tarpan Dubey
                    from Vidisha, Madhya Pradesh
                    Apr 5, 2019
                    Resolved
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                    Resolved

                    Address: House no. 8 new friends colony bawadia kalan, Bhopal, Madhya Pradesh, 462026

                    I have ordered a watch from snapdeal order id [protected] i recieved it on 05/04/19 from vulcan courier boy name Gorakh patil his mobile no. Is [protected].when i open the parcel i found empty box. There is no watch in it. Snapdeal makes me fool. Anybody who is responsible in it should be punished
                    +2 photos
                    May 26, 2019
                    Complaint marked as Resolved 
                    Verified Support
                    Apr 09, 2019
                    Snapdeal.com Customer Care's response
                    Dear Tarpan,

                    Hope you are doing well.

                    Apologies for the inconvenience. We wish to inform you that the refund against your order from our end has been completed.

                    Regards,
                    Team Snapdeal
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                      S
                      sarujeet
                      from Pune, Maharashtra
                      Apr 5, 2019
                      Resolved
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                      Address: H601 PARKSYDE RESIDENCES INDIRA NAGAR, 422009

                      Dear sir,

                      I have purchased rayban sunglasses over snapdeal on 27th march 2019 for rs.531. The item was received on 1st april 2019 which was found to be fake hence applied for refund.

                      Order no.[protected]

                      Th item was picked up from my place on 2nd april 2019 and from that time there is no update from snap deal.

                      I am not able to reach customer care as there is no option to speak with their executive.

                      And when send an email they are not responding.

                      Please help as this miss selling and refund not credited to my account and nobody is listen or reverted back to me with resolution.

                      Regards,

                      Jitendra sali
                      Mobile [protected]
                      May 10, 2019
                      Complaint marked as Resolved 
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 06, 2019
                      Snapdeal.com Customer Care's response
                      Dear Jitendra,

                      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                      Regards,
                      Team Snapdeal
                      Apr 06, 2019
                      Updated by sarujeet
                      I want my refund immediately.
                      Don't promote fake products.

                      Slip attached.

                      Verified Support
                      Apr 08, 2019
                      Snapdeal.com Customer Care's response
                      Dear Jitendra,

                      We're working on the issue and will get back to you with an update on this.

                      Thanks!
                      Team Snapdeal
                      Verified Support
                      Apr 08, 2019
                      Snapdeal.com Customer Care's response
                      Dear Jitendra,

                      We're working on the issue and will get back to you with an update on this.

                      Thanks!
                      Team Snapdeal
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                        V
                        Vivek Chhillar
                        Apr 5, 2019
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                        Address: Vivekanand nagar near adidas showroom, Jhajjar, Haryana, 124507

                        I purchase puma sneaker from snapdeal but the product i actually received during delivery time is small damage so when i pick the product and brought to my home then i open the package i found used puma black shoes after that i file a return request which was cancelled by snapdeal i want resolution of my product as soon as possible otherwise i will file case against snapdeal
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Apr 05, 2019
                        Updated by Vivek Chhillar
                        Resolution needed as soon as possible snapdeal
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                          R
                          Radhika Kabir
                          from Akot, Maharashtra
                          Apr 4, 2019
                          Resolved
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                          Resolved

                          Address: Okla, Delhi, New Delhi, Delhi, Delhi

                          Hello Dealer

                          1. I ordered 2 kurtas from Snapdeal.
                          Got it within time. Good!
                          But the Men's sleeveless jackets are defective pieces.
                          The sleeves are wrongly cut. I'd been out station for few days, so could not return it as the time for returning was over.

                          The size though 38 it's smaller than the days size. Because I use 38 no: jacket.

                          2. I also ordered a lip cream which was totally different colour than what I ordered.

                          3. The Mac combo pack of Eye make is dry.

                          It is completely cheating the customer.
                          I need my money back.
                          If you are a genuine dealer you will pay back or I'll have to sort for legal support.

                          Do not cheat ! You will not prosper!
                          May 7, 2019
                          Complaint marked as Resolved 
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 06, 2019
                          Snapdeal.com Customer Care's response
                          Hi Radhika,

                          We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                          Thanks!
                          Team Snapdeal
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                            R
                            Ronit pandey
                            Apr 4, 2019
                            Resolved
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                            Resolved

                            Address: 380050

                            I had ordered a fossil watch on 25th march from snapdeal and the payment option was cod. When the product arrived it was wrong item instead on the one i had ordered. By mistake while returning i chose 'quality not as expected', instead of 'wrong product'. The man who came for pickup did not take the item and not even cancelled the pickup. Now i am trying to return but it's showing no option available. Snapdeal has a return policy of 7days. 5days are over and today is the 6th one. I request you sir to take an immediate step.

                            The details are listed and the product was wrong can be seen in the image
                            +3 photos
                            May 6, 2019
                            Complaint marked as Resolved 
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 05, 2019
                            Snapdeal.com Customer Care's response
                            Hi Ronit,

                            We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                            Thanks!
                            Team Snapdeal
                            Why to closed my return request

                            product return pickup cancelled and option for returning not available - Comment #3397934 - Image #0
                            Puspanjali paikaray's reply, Apr 5, 2019
                            Please give me help
                            Snapdeal.com Customer Care's response, Apr 9, 2019
                            Verified Support
                            Hi Puspanjali,

                            We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                            Thanks!
                            Team Snapdeal
                            My return request is closed

                            product return pickup cancelled and option for returning not available - Comment #3397943 - Image #0
                            product return pickup cancelled and option for returning not available - Comment #3397943 - Image #1
                            Snapdeal.com Customer Care's response, Apr 6, 2019
                            Verified Support
                            Dear Puspanjali,

                            Apologies for the inconvenience caused. We’ve sent you an email. Please check your registered email ID and revert with the required details.

                            Regards,
                            Team Snapdeal
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                              A
                              amar 123
                              Apr 4, 2019
                              Resolved
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                              Resolved

                              Address: Hno 5-1-82/1 GOLLACHERUVU tandur Vikarabad district Telangana 501141, Ranga Reddy, Andhra Pradesh, 501141

                              Dear sir,
                              I'm ambu rao, resident of india. Recently i have purchased a epson ink bottle in snapdeal. And it got delivered in7days. And after that i pour the ink in the ink tank. After that i realize that the ink bottle contains duplicate ink. And it was make my printer damage. Now it's not working. So that imaandar very much suffered with that. And lodge a complaint in consumer forum.
                              +1 photos
                              May 6, 2019
                              Complaint marked as Resolved 
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 05, 2019
                              Snapdeal.com Customer Care's response
                              Hi Ambu!

                              We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                              Thanks!
                              Team Snapdeal
                              Hi i ordered HTC AT-1102 beard trimmer silver
                              Order ID:SLP[protected]
                              Tracking ID:[protected]

                              Now am not in ordered address because of company work..So i want change my delivery address ...

                              New address: 1/190 East street kathazhai, bhuvagiri(tk), cuddalore (dist)
                              Pin-606103
                              Mbl:[protected]

                              epson ink bottles - Comment #3397656 - Image #0
                              Snapdeal.com Customer Care's response, Apr 5, 2019
                              Verified Support
                              Dear Kavi,

                              Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                              Regards,
                              Team Snapdeal
                              I got a call from snapdeal company that you won a lucky draw...but I think it’s fake I paid 1 lakh 28 thousand but they are not returning what shall I do now...

                              epson ink bottles - Comment #3397687 - Image #0
                              Snapdeal.com Customer Care's response, Apr 5, 2019
                              Verified Support
                              Hi Melyang! Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards. Thanks, Team Snapdeal
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                                V
                                Vivek Chhillar
                                Apr 4, 2019
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                                Address: Near adidas showroom vivekanand nagar bahadurgarh, Jhajjar, Haryana, 124507

                                I received a different product of puma shoes at the time of delivery the product which i received is internally damaged and when i open it and saw the product was totally different and snapdeal not takes any action regarding resolution plzz resolve my problem other wise i will file a case on snapdeal as well as on seller for cheated me i request to snapdeal as well as the seller to concern about my product im in very troublell plzz initiated my refund and pick up ur fake product its a humble request to snapdeal as well as the seller
                                Snapdeal.com customer support has been notified about the posted complaint.
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                                  T
                                  TILOTTAMA DAS
                                  Apr 3, 2019
                                  Resolved
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                                  Resolved

                                  I had placed an order for OMRON BP MONITOR HEM-7130L on 22/3/2019.The probable delivery date was between 31st-2nd April. However we received it on the 3rd of April (7.30pm). But although the invoice has the correct details but the product is OMRON BP MONITOR HEM-7130, which not the desired model. It is not at all expected for such a reputed company like Snapdeal to indulge in such misuse of trust of the customers. We are looking forward to an early replacement otherwise we would have to take help of the consumer forum.
                                  +1 photos
                                  May 7, 2019
                                  Complaint marked as Resolved 
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 05, 2019
                                  Snapdeal.com Customer Care's response
                                  Hi Tilottama!

                                  We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                  Thanks!
                                  Team Snapdeal
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                                    P
                                    Princeh
                                    from Mohali, Punjab
                                    Apr 3, 2019
                                    Resolved
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                                    Resolved

                                    Address: Delhi, New Delhi, Delhi

                                    I have received the nutrition powder from snap deal company my product have a expiry and when i complain to snapdeal they cannot response please help me and give my claim from snapdeal my atomach ache and my health is rared and i m going to hospital for help because this products are expired date and that are getti g from snapdeal and that company are response fir my health please help me and getting my claim now.
                                    May 5, 2019
                                    Complaint marked as Resolved 
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 04, 2019
                                    Snapdeal.com Customer Care's response
                                    Hi Princeh,

                                    We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                    Thanks!
                                    Team Snapdeal
                                    I have placed order for shoes with 6 size but the item was too large to use having size of 9no even the customer helpline didn't work properly
                                    Zeyu's reply, Mar 23, 2019
                                    I got irrelevant size which I had placed in my order on snapdeal for shoes
                                    Zeyu's reply, Mar 23, 2019
                                    I got irrelevant size which I had placed in my order on snapdeal for shoes
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                                      V
                                      Vivek Chhillar
                                      Apr 3, 2019
                                      Resolved
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                                      Resolved

                                      Address: Vivekanand nagar adidas showroom, Jhajjar, Haryana, 124507

                                      I have ordered a puma shoes but i received different item i want resolution when i open my product the package internal packaging has been damaged and puma shoe box also appears damage after seeing the product i saw used black colour puma shoes and when i raise return request to snapdeal they closed my return request they cheated me i want my resolution and refund as soon as possible otherwise i will file case againnst snapdeal company i appeal to whole snapdeal team to concern nd resove my issue so that i can get my refund back
                                      May 4, 2019
                                      Complaint marked as Resolved 
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 03, 2019
                                      Snapdeal.com Customer Care's response
                                      Hi Vivek,

                                      We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                      Thanks!
                                      Team Snapdeal
                                      Apr 04, 2019
                                      Updated by Vivek Chhillar
                                      Plzz resolve my problem as soon as possible and seller closed my return requeat plzz re open it
                                      Sir maine jo order kiya ta mera order M3 smart band ta or vo kharab h.main ab usse replacement kr rha hu to ho nhi rha.place Sir my help me
                                      My contact no [protected], [protected]
                                      Thanks sir
                                      Snapdeal.com Customer Care's response, Apr 3, 2019
                                      Verified Support
                                      Hii Rohit!

                                      We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                      Thanks!
                                      Team Snapdeal"
                                      I ordered a item in snapdeal. Com it was damaged and small in size I want to return and refund but pick up was unsucess ful what can I do I changed my door number alone in my address because I was out of station what should I do
                                      Snapdeal.com Customer Care's response, Apr 3, 2019
                                      Verified Support
                                      Hi Gowsiya,

                                      We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                      Thanks!
                                      Team Snapdeal
                                      Snapdeal.com Customer Care's response, Apr 3, 2019
                                      Verified Support
                                      Hi Gowsiya,

                                      We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                      Thanks!
                                      Team Snapdeal
                                      I placed order for shoes of size 6 but they deliverd 9 no instead and I m not satisfied even with their customer support helpline. I want the product to be replaced immediately
                                      Snapdeal.com Customer Care's response, Apr 5, 2019
                                      Verified Support
                                      Hi Zeyu!

                                      We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                      Thanks!
                                      Team Snapdeal
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                                        M
                                        meena gola
                                        Apr 2, 2019
                                        Resolved
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                                        Resolved

                                        Address: 110059
                                        Website: Snapdeal.com

                                        I was purchased a combo of indulekha oil. On the date 24/3/19. It is delivered on 29/3/19. (My contact no is [protected]). It is defective piece in 1 bottle it is full of pure indulekha oil and 2 bottle is full of navratan oil. After 2 days i return it and now it's resolution is i cant buy this product. So i want to refund of my money in my bank account.
                                        May 4, 2019
                                        Complaint marked as Resolved 
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 03, 2019
                                        Snapdeal.com Customer Care's response
                                        Hi Meena,

                                        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                        Regards,
                                        Team Snapdeal
                                        I have order one product but deliveryed aonther product i want to retrun it back but retrun request is closed

                                        I have got cheated - Comment #3394599 - Image #0
                                        Snapdeal.com Customer Care's response, Apr 3, 2019
                                        Verified Support
                                        Hi Nikhil,

                                        We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                        Thanks!
                                        Team Snapdeal"
                                        I have make neckband ordered but, i have get courier in only charger pin.

                                        I have got cheated - Comment #3394715 - Image #0
                                        I have got cheated - Comment #3394715 - Image #1
                                        Dharmesh Tretiya's reply, Mar 28, 2019
                                        Please Send me my money in my account sunil chauhan
                                        Snapdeal.com Customer Care's response, Apr 3, 2019
                                        Verified Support
                                        Hi Dharmesh,

                                        We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                        Thanks!
                                        Team Snapdeal"
                                        Today I got call[protected] and message from IG-SNAPDL as follows

                                        Dear customer congratulation, your name and all data is registered in Snapdeal Ltd company. Today company celebrates 11th anniversary day so that you have won first prize Tata Safari Car or money (1260000 ?) as your choice. More information cont: [protected] T&C Thankyou!!
                                        Snapdeal.com Customer Care's response, Apr 3, 2019
                                        Verified Support
                                        Dear Srinivas!

                                        Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                                        Thanks!
                                        Team Snapdeal
                                        Not get original product used product received

                                        I have got cheated - Comment #3396001 - Image #0
                                        Vivek Chhillar's reply, Apr 3, 2019
                                        Get old used product resolution needed urgently other wise i file a case against snapdeal
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