Snapdeal.com Complaints & Reviews

I have ordered two ladies watches on cash on delivery and when i received the watches i can see only one watch in the box and i have paid amount for both watches and i am calling to multiples time to customer care but unable to reach out to them and also i send the multiples mail but i didnt receive proper input from them.

i dont know what to do in this case and where i have to go i dont know why they have given contact number or mail id if they are not responding.

Regards,
Vijay Pal

I didn't receive my package, i didn't receive any call but order status is showing, it is delivered. Snapdeal service is pathetic, i ordered on 25 April till now i didn't get any package and status is showing delivered. I also check with my neighbors but they also did not received it
Order I'd : [protected]
Product : samsung Sl-m2021 laserjet printer black and white
Price : 6840

The nike shoe product got delivered on 14th march 2019. Snapdeal said the product didn't get delivered and hence cannot take return.. Well they said it is cancelled from sellers end. I'm sharing all the required documents to prove it.. If had not been delivered and paid on cod how am i able to show these proof.. You have any answer to it..

Therafter i mailed repeatedly mailed snapdeal and they replied on 17th april they will do needful within 48hrs

On 27th when i was having an exam.. A guy came to my home and took the return quoting it was from snapdeal where my parents gave him.. Now i don't know whats happening. My parent were shown with info in mobile..

After my exam ws over i came to know there was a return had doneabd courier person took away the product..

Its heartbreaking to have such service frm snapdeal and i'm broken.. I'm totally disappointed.. Atleast don't cheat me thats my least and last request... I don't think you snapdeal live with the stolen or cheated money..

Now they took away the shoe and have not provided me with the refund and tnow they are saying it has never got delivered.

I ordered a beardo oil from snap deal i got my delivery on 18 april but i got delivered with something i didn’t ordered, so i demanded replacement and the next day it was taken but aftet that its been 10 days i’ve been fooled. It was a message saying my address was incomplete and the very next moment, i got a call for my address confirmation as well but then too its the same case. Snap deal even don’t have a customer care executive to talk to and their late delivery and # customer service is not tolerable. What if a consumer delays payment, would they accept??? Snap deal should be shut down. Its a waste of time and service

We got letter from snapdeal.com in that they mentioned we won 11 lakh rupees. They are asking bank information and other private information. We already know this one fraud. But snapdeal company is not taking any action on these persons. Snapdeal just replying to complaints this is not a solution. Fraud people are using your company name on some fake latter head. Still you people are not taking any action towards this people. If your not ready to take action against them then we lodge complaint against snapdeal company in consumer court.

Active number of fraud person: [protected]

I order for buildskill 500w... Will be delivered between 22 apr, 2019 - 24 apr, 2019. But
I received 350w.
Now snapdeal no change or no refund.
My order detail is
Your buildskill 500w 13mm impact, reversible drill machine with 1 claw hammer + fastners & 4 masonry + 13 hss drill bits is on its way!
Our seller has packed it with care and shipped it through our courier. It will reach you between 22 - 24 apr, 2019. We'll send you a sms once it is out for delivery.
Order id: [protected]

Respected sir. I am advait shinde and i
Hear by inform you that your service provider snapdeal has sold a duplicate piece of nike chroma thong to me on 27th of april. Literally it was a duplicate copy if your product. They are bluffing us by using your name. How can we come over it. They are bluffing their customers by making an exact same copy

I ordered a pack of 10 (Ten) vests of rupa frontline as depicted in their catalogue costing rs. 240/-. Ultimately they delivered in a packet two no. Of the said vest. I said the delivery boy that it seems a small packet, can it contain 10 nos. Of vests. He said if they assured you for delivery of ten nos. Then it should be. Ipaid the boy and after opening i found two. Now i want 8 more vests as per their assurance or refund my money back.

Sir maine jaisa lower book kiya tha waisa ye nhi hai bs uska tag nike ki hai aur wo uski design bilkul match nhi kr rha hai.
Maine replace bhi kra lekin fir whi mila mujhe .
Mujhe bilkul trust nhi ho rha ab snapdeal pr .
Jo pic maine attached kiya hai wo bilkul match nhi kr rha jo maine book kra tha us pic se.

I ordered two nos of foot air pressure pumps for car with order i'd [protected]. And i received these two but not in good condition. Immidiately i submitted one for replace and second for refund. I send these two sent through e com express courier. With i'd[protected]. Ireceived one quantity refund amount. And second one is in your shop. But still i did not receive good one. Still it is in your snapdeal shop. Again you send a message two send air pump through e com express. Plese settle my account. Otherwise we wii follow further. This is 10 th request

This is regarding order [protected] placed on 5th april. I have noticed that even though i order a specific variety of premium walnuts, i always get the lowest grade ones. I placed a return request on 13th april (Well within 7 day policy) and the return pickup courier kept fooling me everyday with missed calls (Everytime 1-2 rings and disconnect). Many times when i managed to answer the call, they said they will come and pickup but everyday in the afternoon the pickup would get reschedules (Reason given was unable to contact customer).

I complained to snapdeal team via their website twice and was assured that the pickup was rescheduled but yesterday i got a mail sayin gpickup has been cancelled and inr 0 will be refunded to my bank/card.

Now, i cannot schedule a return/refund as 7 day policy has lapsed - very cunning tactic either alone or jointly between vendor and snapdeal.

I want my money refunded and you can take your 3rd grade walnuts back.

Sir,
I have ordered nike black thong flip flop to the address kerala school of mathematics, mundikkalthazham, kunnnamangalam, 673008. I am not satisfied with your service. Because courier men asked me to come to mundikkalthazham, a place which is 1.5 km far from kerala school of mathematics for buy this product. But you have the responsibility to deliver the product at the proper place
. So i kindly request you to enquire the same.

I ordered a fastrack watch 3120sl01, id: [protected] on 16 april and recieved it on 19th but when i onpened the package.. The watch was defective, to be precise the loop of the strap was torn and pasted amd also a thread was tied to fix this defect. I requested a replacement of the product and i received the replaced product on 24 april with suborder id:[protected]
And to my shock it was the same piece which i replaced as it's loop was also in same condition with the same strap but with different packaging. We, as a customer aren't fools.. If replacement according to you mean sendind the same product but different packaging then it stop befooling us with your easy return or replacement policies. Although i have requested a return because i cannot replace the item for the second time. I hope they refund my money because if not strict actions will be taken for sure.

Received a message and call stating that i won lucky draw from snap deal and to claim it need to pay legal lawyer charges 8600 . which is some thing suspicious, why people are using SnapDeal name so easily and trying to cheat people and how come snapdeal is just ignoring so many complaints on same .

April 24, 2019 at 9:09 pm

I have placed an order for accu-chek active 100 sugar test strips order id: [protected] (3 items)

There order was received in 2 parcel
1 parcel as per the order details should contain 200 strips, but i received only 100 strips, and the other parcel with 100 strips
There is no issue with the other parcel, however the first parcel was short of 100 strips. So i requested for return/refund for 1st parcel.
The parcel was returned with 100 strips the refund was initiated for only 100 strips and refund for another 100 strips is still pending.
I have tried to raise multiple complains but there are no replies to any of them. Also there is no way that you can get in touch with a person on call with the customer central team on[protected].

I used to order items from snap deal and they used to deliver to me in my place. But this time they are not delivering my product and said my address is incorrect they deliver me before and why not this time. They always send me text it's undeliver. The deliver boy number is also incorrect which they have provided so i couldn't get intouch with them. They are very lazy and sending undeliver text instead of delivering.

I have placed in order of beardo beard oil which was expected to be delivered on 22nd april which was not delivered it's cancelled without my notice i need the company to take action on this and they should not repeat it again and i need a little concession this is not the first time it has happened the around 4 to 5 time and services they provide is very poor and all this is that deliver within the date the alot but they don't i need company to take serious action on this url i will raise complaint in my consumer court thank you

Dear sir
I basavraj m kandri hubli karnarak state
I purchase black dell wireless mouse in snapdeal company dated 31st july 2018
In this item i win a gift vocher prize tatasafari vehicle this issue infoemation will give mr. Karan singh prize bae code snp[protected]rl this man taking from my account rs. 4, 00, 000.00 on this prize issue registration and gst rax.

I have purchased a snap deal product (i.e Bean Bag-size L without Beans) at 10th April. After i received this product from courier facility. I came to know this product his worst quality as i expected and the size was very small. it was useless me to use. I sent 20 times mail to snap deal customer care. No one has ready to listen about this issue. They are simple tell like no refund and return police on sanp deal.

Any other word also they don't know how to deal with customer. My money was waist to user snap deal. Really i am disappointed and block sanp deal all my site and inform to my colleagues for the same.

I had ordered and received bose bluetooth headset on thursday (18/4/2019). I had immediately asked for a return of the product, given the product was in a used condition and very bad quality. The return request status now shows "status: return request closed" without any reason on why it is closed. It has been less than 7 days and i would request you to return the money paid for the product and pick up the product from the same address.