Snapdeal.com Complaints & Reviews

I have orderd on date 16 apr, fashion black wayfer sunglasses (Rb 2148), order no. [protected].
But on delivery i received empty box with cover, sunglasses are not present in the cover. I opened box in front of delivery boy, delivery boy not responding & taking any action to this.
Strict action should be taken towards the company. This kind of issue is very disgusting. Snapdeal should be banned from indian online shopping market.
Please solve the problem.
What to do

Am unable to cancel my order, as earlier also i have faced problems n now i want my order which i have placed today only i want it to be cancelled... And am unable to cancel it... Plz help!!!

Earlier when i placed my order for the 1st time i got it defected and u people were unable to replace it n now when am unable to cancel my current order i am not able to cancel it

Sir, i ordered an electrobot starter kit but when it is delivered to me and when i saw it was empty. Please sir take legal actions on this.
Sir, i am a student so, i can't afford this type of exploitation. So please sir take legal actions and inform to me as earliest as possible
I told snapdeal on gmail also and they told me that they are unable to take actions

The air bag pressure which was supposed to be an important feature is not working at all. I received this product on 8th april and opened today to find that this is not working. Please fix this issue as there is no option of calling customer care guys. There should be a way of contacting teh customer care and then sort the issue but the customer care number which they provided is of no use. Since this product was delivered on 8th april 2019 and i opened this product today, i cannot return this product. But the product delivered is faulty.

1]order delivered on 19/01/19 order id [protected] mobile the battery fully draining out with out even using.

2] order delivered on 19/01/19 order id [protected] rolex watch found fully duplicate [ not original company ]

3] order delivered on 11/01/19 order id [protected] spray fully duplicate [ these are re filled with water ]

How are you going to deal with?

Dear Team
I have ordered wireless Bluetooth which was not working well, i.e voice spoken couldn't heared by opposite person.
I not received my product since one month. This not resolved please guide me on the same or i have purchased anything from the snapdeal this was the first time i purchased and i was cheated on the same .Request you solve the issue or i will add all the intrest on the purchased amount what i did which will cause damage to your reputation

Pls call me
[protected].

Snapdeal is selling fake/duplicate products.in adidas box, snapdeal is selling nike fake/duplicate/third quality product to customer that is very shameless. I have requested return because there is no product available.
I got a refund but why snapdeal is selling a fake and wrong product. Can you please give reason behind it? Even after they give us call that you win lucky draw and you win tata safari car what is this new #.?

Hi i ordered item no. [ [protected]], placed on 09 jun, 2017 by mistake it placed on wrong delivery address which was already saved.
So i leave a message right after placing the order that pls. Deliver my order on my new address but now when i am tracking my order you are going to deliver it on previous address.
Pls. Deliver it on new address as i mentioned because i don't want to cancel the order and let me know about it.
Thanks

I have placed a return request for john's umbrella. But neither the courier guy called me or came to my house to pick it. At the end of the day the status says pickup unsuccessfull. How is that even possible? I think snapdeal is playing some kind of cheap trick. Also their customer service sucks. And there is no option to speak to the executive directly. Kindly resolve my matter at the earliest.

The product does not have the charger with it, when it was told to the person delivering he told to contact snapdeal, I have sought it at [protected]@snapdeal, i am yet to get the charger which as per the leaflet is a part of the equipment, i seek for the charger, and the equipment is not getting switched on

I have orderd shezone blue platform heels but its size didn't fit i selected to replacr the product with bigger size but no one is coming to pick up the product although it is dislpaying that your pickup has been reschelduled this has happened 4 times and the request for replacement is being cancelled on its own. Please act as soon as possible because it is troubling me again and again. Courrer boys are also not picking the call. This has become a hectic

Hi I ordered product suborder number is - [protected]
I made online payment 393rs
After 5days I cancelled product but they sent a notification like they shipped the product if delivery comes u refuse the product we will cancel the product refund the amount
I cancelled that product through delivery person
But he updated as delivered the product still I didn't received the product or refund also
I couldn't able to contact u people and I wrote mail but no response kindly check and help me out

Sir order no. [protected] hai, company ko jo ham order kiye the o company nhi bheja or company ne dusra bhej diye or rs.749 le liya use ham company ko return kar diye uske bad company ne n to paisa return kiya hai or n hi dubara mere chose ka online kiya huaa bheja hai, company ko ham replacement bhi kiye lekin abhi tak nhi bheja hai. Mo. No [protected]

Snapdeal company congratulation sir, for online shopping on snapdeal company "new year 2019 bumper dhamaka" lucky draw contest happen and you won 1st prize mahindra xuv 500 four wheeler and market price rs. 12, 80, 000.00 winner certificate, company credit card and registration charge: 12800 customer care helpline number
[protected]
Toll free[protected] snapdeal company.

I'll suggest my friend don't buy any product on sanpdeal.

I had purchased Nike sport shoes from snap deal in the month of Feb 2019. In just two months the soul and cloth has come out. I raised the concern to your team but there is no support from your team and so I am writing this email

I normally buy from Amazon and flipkart but I thought snapdeal is also a good brand so lets try from snapdeal but have realised have made a wrong decision.

I had purchased Nike sport shoes and according to your team they say that it does not have a warranty. Now a days if I buy any product from dharavi local market also it too has a warranty for a year.

It s rly regretful to inform you that i have placed my order on 19th march 2019.. But despite of intimation by company through sms and mails regarding delivery i have not received my products till date. It was my first order and i have been misguided by company and it has shattered my reliability.. I had to suffer financial loss as well as i had to face distrust of my clients due to non delivery by company. Such a thing was hardly expected from this prestigious company. I had to face a great trouble due to this.

I Ordered mi redmi note 6 mobile in your company but your company delivered I KAAL mobile. So completely missing my order, I requested you to refund the money immediately and I ordered on 19/03/2019 and I received on 02/04/2019 and I am complain on 03/04/2019.so till date 17/04/2019 are 15 days crossed. I want to my ordered refund or replacement immediately.

My family has been using davidoff's cool water perfume for years. My sister had ordered 2 100ml perfumes to gift me on my birthday and was disappointed to find duplicates delivered. The bottle color and shape was evidently different. I have attached a picture to explain just the color difference. The bottle evidently has the line to prove that it was reworked on. The odour is definitely not the original. We feel so cheated and lost confidence in snapdeal. We requested for a replacement mentioning the details and they collected the parcel but returned the same after a few days. Please intervene in this matter. We can not have such things happening to customers in our nation. India should be known for delivering good and original stuff.

I purchased 9 bottles of indulekha hair oil and 4 bottles of Indulekha shampoo. Snapdeal offered a 50% discount to lure customers. Upon recieving the product i found all the of them were fake. As 100s of customers have been duped, i could immideately tell by the color of the product, smell and viscocity and the pacakging and after using it that the product is 100% fake.

The invoices are attached.

Snapdeal team - i tried contacting your customer care department several times by no one responded and obvously becuase the return window has expired, your website is also not useful.

I placed an order for for mi band 2 strap on 22-feb-2019. The status of the delivery was daily updated as "out for delivery" and then automatically set as "delivery attempt failed". This was done for almost a week. I tried contacting their delivery guy but either the phone was switched off or they didn't answer the call. After waiting for a more than week i placed a request for cancellations. The product was never delivered to me and it was marked delivered by snapdeal on 12-mar-2019. On raising the complaint on [protected]@snapdeal.com they shared a fake proof of delivery with a fraud signature and my mobile number against my product on delivery sheet. I tried to contact snapdeal on their email as that's the only mean of communication with them for several times, but i don't get any meaningful reply or response from them. It's more than a month and their one-sided and biased investigation is still going on with no progress updates. They don't even feel like replying to the emails or call the customer. It's so frustrating and disgusting to see snapdeal going so low loosing all its ethics, cheating customers and making unethical money to keep it's drowning company afloat. Snapdeal should really be ashamed of their shameless activities.